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All 188 Atlanta hotels

Hyatt Place Atlanta Airport North

3.0 of 5 Hotel   |   3415 Norman Berry Drive, Atlanta, GA 30344 (Formerly AmeriSuites)
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78%
Ranked #58 of 188 Hotels in Atlanta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
philisa h Westland, Michigan
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279 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westland, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

just had a 2nd stay at this hotel and the service and room were great! Hotel and room were very clean. The staff from checkin to housekeeping were very friendly just as they were a year ago when we stayed. Keep up the good work. I'm sure when in ATL again, this will be our hotel of choice :-)

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed staying at this hotel. The staff has great soft skills and always greet you with a smile when you walk in. After they check you in, they come around the counter and hand you the room key. I found this to be very personable as you don't see that often in hotels. The room has always smelled... More

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Wisconsin Dells, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I visit Atl I stayed at this hotel. The staff is very nice. The shuttle bus drivers are nice. You can walk to several restaurants. I booked in advanced and got a great rate. They offer free breakfast from 6:00 am-10:00 am.

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Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much staying withus! We really appreciate your business and are certainly glad you enjoyed your visit! Hopefully your travels will bring you back so we can have the pleasure of serving you again! More

Toledo, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at yhe Hyatt while in Atlanta for a funeral in feb.for two days. The room was clean but the television did not work the first night, which I reported. The second night after returning from the funeral about 10:30pm we notice the shower did not work. I reported this to the front desk. I then ask the gentleman... More

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Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

I first would like you to thank you for staying with us. Secondly, I would like to sincerely apologize for the inconveniences while you were here at our property. Sounds like we certainly dropped the ball here and I certainly apologize for that. We strive to make sure we take care of every guest, every time and it sure seems... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I am writing this review to make everyone aware of the area this hotel is in. So please read this for your safety. Wednesday night around 11 pm I was walking by myself back to the hotel from getting dinner at Thai Heaven, which is only about a 5 minute walk over the bridge. Three young men approached me from... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

First I would like to say THANK YOU so much for always staying with us! We really appreciate your business and it's always a pleasure serving you. Secondly, I am so so very sorry you had to experience that! We try our very best to make sure our guest are safe but as you know, there are always undesireables wandering... More

Jacksonville, AL, USA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

My husband, two granddaughters (ages 6 & *) & I stayed here for 3 nights. We stayed for a convention that was held at the Georgia Dome. Our daughter & her family, our son & his family & 3 other families we know also stayed here. Although we arrived somewhat early, we were able to check in. I was with... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us! I certainly glad the staff took really good care of you and your family. It was a pleasure having you stay with us and we really appreciate your business. I do want to apologize for the issues you had with the water. I wish you had contacted me before you left so... More

1 review
1 of 5 stars Reviewed July 31, 2014

Stayed at this location after our flight was delayed. We arrived around 11pm with a very tired 7 year old. We are Platinum guest with Hyatt and expected better service. We were checked into a room and went to bed. The room was freezing and we attempted to raise the temperature. The A/C thermostat did not work. I called front... More

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Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us and taking the time out to share with us the issues you had here at our hotel. I will definitely share this with my team so we can use as means of training and to show how important it is to take care of every guest, every time. Our goal is to... More

San Diego
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

This was our 2nd trip to Atlanta in the past two years on our way to Charleston. We often think we can find a new place, a better deal. After hours of searching and reading reviews, we came right back to Hyatt Place Atlanta Airport North. We are sure glad we did! The room is spacious and clean, but the... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us and taking the time to post your comments regarding your stay. Many times we as managers only hear when things have gone wrong for the guest or when they're unhappy. So we really appreciate your kind compliments. Our goal is to provide superior service to every guest, every time and I am... More

Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2014

Spent 5 days at this hotel for a business trip. After a long day it was nice to come back to a room with a large sofa and ottoman to relax and put your feet up. While the room is a little dated and the closet was small still great to have the extra room. The room has a small... More

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us and taking the time to comment regarding your stay. It allows us the opportunity to see what the guest are saying and to use at as a training tool to correct areas where we may be falling short. I would like to apologize for our breakfast selections fell short of your expectations.... More

Augusta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

This room was really nice and spacious, the bed was also very comfy. Also need to mention house keeping did a really great job keeping the room neat and clean. They had a great breakfast as long as you got there at the right time, before they started running out of some items.This was a pretty good stay.

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thanks so much for staying with us and for also taking the time out to comment regarding your stay. We really appreciate your business! More

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Additional Information about Hyatt Place Atlanta Airport North

Address: 3415 Norman Berry Drive, Atlanta, GA 30344 (Formerly AmeriSuites)
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Atlanta Airport North 3*
Number of rooms: 150
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Also Known As:
Hyatt Place Atlanta Airport North Hotel Atlanta
Hyatt Atlanta Airport North
Atlanta Hyatt

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