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All 188 Atlanta hotels

Hyatt Place Atlanta Airport North

3.0 of 5 Hotel   |   3415 Norman Berry Drive, Atlanta, GA 30344 (Formerly AmeriSuites)
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Ranked #62 of 188 Hotels in Atlanta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Rob H New York City, New York
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291 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed at this recently renovated property near Atlanta’s Airport about a week ago. I chose this location because of the free parking, complimentary breakfast and free WIFI. The front desk agent Ami was very professional and seemed eager to assist me. Upon entering my room everything seemed wonderful, until I pulled the covers back on my bed. My sheets... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

I first would like you to thank you for staying with us. Secondly, I would like to sincerely apologize for the inconveniences while you were here at our property. Sounds like we certainly dropped the ball here and I certainly apologize for that. We strive to make sure we take care of every guest, every time and it sure seems... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean, nice set up. Food in the morning, and everything is relatively new. Enjoy your stay! Very clean, nice set up. Food in the morning, and everything is relatively new. Enjoy your stay! Very clean, nice set up. Food in the morning, and everything is relatively new. Enjoy your stay!

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thanks so much for staying with us and taking out the time to tell us about your stay. We really appreciate your business and hope that we'll have the pleasure to serve you again soon! More

Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First, I am a Hyatt passport member and I try to stay at the Hyatt place whenever I go out of town. I HAD 3 rooms booked under my name as we were in town for the bears/falcons. They had two rooms available for early check which I always appreciate. The staff was friendly and we checked in. My other... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

First, I would like to thank you for staying with us. Secondly I would like to apologize for those small glitches with the service. It is our goal to give prompt attention to any issue that you may have and in this case, it seems we failed to do that. So again for that I sincerely apologize. We really appreciate... More

Houston, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was an over night stay. We arrived after 11pm. The hotel shuttle arrived in five minutes. The journey to the hotel was brief. Check in was simple. The room was excellent quality. Very spacious. We did not do in room dining but it was available 24hrs. Breakfast was average. Return shuttle was similar to arrival. Every Hyatt Place we... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us and taking the time out to tell us about your stay. We really appreciate your business and we look forward to serving you again soon! More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2014

I was here on business as part of an extended work-week. Check-In was pleasant and the burger at the grill was good. The lobby restroom was clean and bright. My room was clean and everything looked/smelled/worked good. What I like about the room in particular is that one can make the room as bright as you want by turning on/off... More

Was this review helpful? Yes 2
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much staying with us and taking the time to share your experience with us. We really appreciate your business and sincerely hope your travels again bring you back to our hotel soon so that we could have the pleasure of serving you once again. Thanks again! More

Milwaukee, Wisconsin
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Staying there this week for a work related project and I have really enjoyed my stay. Friendly staff (shout out to Tony) and very personal service in everything they do. Enjoy a drink at the bar, order the Nachos and relax. Rooms are always well appointed and comfortable.

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us. I am so happy that we were able to meet and exceed your expectations. We also appreciate you taking the time to share with us your experience. I will definitely share with my team and thank them getting this right. We really appreciate your business and thank you again. I sincerely hope... More

Milwaukee, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

I felt welcomed from the moment I arrived at this Hyatt Place location. I was traveling on business, and when I arrived my paper work was not completed for the company to pay for the hotel expense. The front desk associate, was patient and helped me to retrieve the fax from my boss so that I could be checked into... More

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for taking the time to comment regarding your stay. We really appreciate your business and I am so happy we were able to meet your expectations. Hopefully your travels will bring you back this way again soon so that we will have the pleasure of serving you once again! Thanks again for staying with us. More

Fort Worth
Top Contributor
83 reviews 83 reviews
77 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed October 17, 2014

Location: Airport hotel area north of the airport. Getting to hotel from airport: Hotel shuttle bus runs every half hour and took about 10 minutes. Check-In: Took some time. Not very efficient. Asked for room on high floor and was given one on 5th floor. Elevators: Fast. Room: 514. Upon entering room noted 3 problems: Connecting door to adjoining room... More

Was this review helpful? Yes 1
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

You ever thought being a mystery shopper??!! :-) You did an awesome job of observing everything here at our property and we really appreciate your comments. In the areas where we fell short, I will certainly get with my team to address them. Thank you again so much for staying with us and taking the time to comment. We hope... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 15, 2014

The staff is amazing.... but can not make up for what the hotel lacks. The refrigerator never worked in our room even after having a replacement installed. There is no hot tub, the pool is not heated, the check-in desk, bar, and cafe is all in one! The workout facility has only FOUR machines too choose from. I was just... More

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

First I would like to thank you for staying with us and for taking the time to post your comments regarding your stay. Secondly, I would like to apologize that your stay was just "average" and that we fell short of your expectations. Many of the items you listed(no hot tub, heated pool, desk and bar all in one) are... More

Bessemer, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

I recently stayed at the Hyatt Airport North this past weekend Sat til Monday and the rooms are nice. Just some minor problems.......our room 4017 had a big brown stain in it.....could be from a coffee spill and by our bed the carpet had a sort of musty smell. Check in & out was a bit busy but Brittany and... More

Was this review helpful? Yes
Marcus P, General Manager at Hyatt Place Atlanta Airport North, responded to this review

Thank you so much for staying with us. I wish you had told us about that brown stain before you left. We certainly would have gotten you moved to another room. We would have also cleaned the carpet in that room immediately. I would also like to thank you for taking the time out to post your comments. They really... More

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Additional Information about Hyatt Place Atlanta Airport North

Address: 3415 Norman Berry Drive, Atlanta, GA 30344 (Formerly AmeriSuites)
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Atlanta Airport North 3*
Number of rooms: 150
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Also Known As:
Hyatt Place Atlanta Airport North Hotel Atlanta
Hyatt Atlanta Airport North
Atlanta Hyatt

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