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Sheraton Atlanta Airport Hotel

3.5 of 5 1900 Sullivan Road, Atlanta, GA 30337
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Sheraton Atlanta Airport Hotel
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Sheraton Atlanta Airport Hotel
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589 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartsville, SC
Top Contributor
109 reviews 109 reviews
47 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed June 15, 2012

This is a typical hotel with modern amenities, better than average service and convenience to the airport. However, I really don't like hotels where everything cost extra. More money for internet, more money for parking, more money for a newspaper. This is a great location and a great hotel, but I don't like being "nickled and dimed."

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Miramar, Florida
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 14, 2012

Let me just say, this hotel was all wrong from the moment we checked in. What a disaster! We were given the first room key at 2:45 pm but the young man wrote the wrong room number so we were standing there attempting to open 437 when he meant to write 427. Went back to the front desk where he... More 

Was this review helpful? Yes 1
panaowe, Manager at Sheraton Atlanta Airport Hotel, responded to this review

We were not happy to read your list of inconveniences while visiting us. Please know that this is not the norm for our hotel and we would like to sincerely apologize. I have indeed forwarded your concerns to our Director of Front Office as well as our Operations Team to make sure that the problems tnat you experienced will not... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 11, 2012

I stayed in this hotel a few weeks ago (the weekend of May 25th). This is a nice hotel, however, there are some things that could be improved upon. The good: Service - everyone I encountered was nice and pleasant to deal with Lobby - really nice, great for "people watching" during peak times Bed - bed was comfortable Room... More 

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Panay, Manager at Sheraton Atlanta Airport Hotel, responded to this review

We are very appreciative to read that the associates you encountered were nice and pleasant and provided you with good customer service. We are also glad that you enjoyed our very pretty lobby. However, we were saddened to hear that you found your guestroom temperature to be hot. Did you contact anyone from our staff to have an Engineer check... More 

Tucson, Arizona
Top Contributor
74 reviews 74 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 6, 2012

We stayed here for one night as a layover on our way to Cozumel the next morning. This 4 star hotel is located only a few minutes from the airport and the free shuttle runs about every 20 minutes to and from the airport. The lobby is huge and the staff was friendly. When on a layover, all we really... More 

Was this review helpful? Yes 1
Acapulco, Mexico
Top Contributor
147 reviews 147 reviews
75 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed May 30, 2012

Check-in was swift and friendly and Martin the concierge was incredibly helpful about giving directions and helping my husband return our rental car. The hotel installations look rather grim and dated, the room decorated in various shades of browns and beige, the room although a good size was dark and with a nasty musty smell as if somebody had smoked... More 

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Panay, Manager at Sheraton Atlanta Airport Hotel, responded to this review

We were very pleased that you your check-in experience was quick and friendly and that Martin was very helpful! However, we were sorry to to read that the condition of your guestroom did not reflect our usual high standards. You have my assurances that these issues have been discussed for immediate resolution. We are also glad to read that you... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2012

I very much enjoyed my experience at the Sheraton Gateway Hotel Atlanta Airport. From the moment I set foot on the premises to the time I departed, everything was wonderful. It is a bit disconcerting that you should have to pay for internet and parking, but that seems to be the norm around Atlanta, and I wouldn't expect anything less... More 

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Americus, Georgia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed May 28, 2012

I love the beds at the Sheraton! I've stayed at this hotel twice in the last month and both rooms were clean, comfortable and quiet. I got a great rate on a prepay so the $10 parking fee was ok. For families, there is no free breakfast and the internet isn't free, but I just came to sleep in a... More 

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Atlanta
1 review
5 of 5 stars Reviewed May 23, 2012

Very nice hotel in the area...easy access to the airport as well. Rooms were nice and cold, with great beds inside. Although the hotel may look older, the restaurants were nice and the food was good. Overall a positive experience

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Panay, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Happy to hear that you had a great stay and a very positive experience at the Sheraton Gateway! Our nice rooms and wonderful beds do entice our guests to want to come back as well as our delicious food served in our restaurants. We are very close to the airport & hope that you will choose us again soon! More 

Niagara Falls, Canada
Top Contributor
61 reviews 61 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 22, 2012

Very Good hotel for the airport area. Excellent location, close to the terminal. Excellent shuttle service. Altough not new, the rooms are very good. Plus there is a Ruby Tuesday across the street to have a great lunch and/or dinner. Very Good front desk service.

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Panay, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Very Good hotel for the airport area. Excellent location, close to the terminal. Excellent shuttle service. Altough not new, the rooms are very good. Plus there is a Ruby Tuesday across the street to have a great lunch and/or dinner. Very Good front desk service. Your kind comments regarding our very good front desk service and our hotel were much... More 

Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 21, 2012

Its an airport Sheraton, which by default means a lot of variable clientele. The hotel is older and during my last 2 stays I was in the club level (top floor). Both the room and halways smelled very musty and as a matter of fact they had dehumidifiers going in the hallways. The Club is very small and limited selection,... More 

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Panay, Manager at Sheraton Atlanta Airport Hotel, responded to this review

We are grateful for your comments as such information enables us to continually monitor and improve our product and service that we offer. I have passed on your posting to our key department heads so your issues can be addressed. Thank you for your valuable continued patronage! More 

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Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#89 Business Hotel in Atlanta

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