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All 189 Atlanta hotels

Sheraton Gateway Hotel Atlanta Airport

3.5 of 5 Hotel   |   1900 Sullivan Road, Atlanta, GA 30337
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Ranked #83 of 189 hotels in Atlanta
Certificate of Excellence 2013
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492 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Gateway Hotel Atlanta Airport
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2011 via mobile

We enjoyed our stay. On the tenth floor, your room will have a sink in the tiny bathroom and out, which was nice for our family. During our first night, the Shriners were there having a conference, and they were very loud, drunk and kept us awake for a few hours. We had to call, and security came twice. It... More

Was this review helpful? Yes 1
Atlanta
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2011

It has been mentioned many times that the walls in the guestrooms are razor thin. Fortunately, I found this to be the case only on lower floors. I have stayed at this hotel four times over the last three weeks and this last experience has been much more pleasant than prior visits. I'm not entirely sure what the previous poster... More

Was this review helpful? Yes 1
Panay, Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We appreciate your loyalty and patronage here at the Sheraton Gateway Hotel and wonderful rating. Your feedback is also highly regarded as we always use our guest’s comments consistently in our daily operation meetings as a tool for improvement. We thank you for staying with us and look forward to your return visit. More

Mississauga, Ontario, Canada
Top Contributor
61 reviews 61 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2011

I stayed here for three nights while on business and found the hotel to be everything I could want for my trip. The company I work for uses this hotel for employees and visitors, so we have a special deal set up. More on that at the end. The shuttle greeted me on time at the airport, and the driver... More

Was this review helpful? Yes
Panay, Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We are so glad that you had a wonderful stay with us and we cherish your outstanding comments and rating! We cannot wait for your return; hopefully soon! More

uxbridge
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2011 via mobile

Stayed here for 1 night while waiting for a connecting flight. everything about this hotel was just spot on from airport pickup to checkin to clean room to excellent onsite restaurant and a very good ruby tuesday over the way and great value all round

Was this review helpful? Yes
Panay, Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We are delighted that you had a very comfortable stay, albeit a little short, and hope that you will choose us when your travels bring you back to Atlanta! We thank you for selecting the Sheraton Gateway Hotel! More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 17, 2011

We were in Atlanta for a convention last weekend. The Sheraton Gateway Hotel hosted the event. This was our fifth convention in a different city this year. We needed to make some last minute changes for members of our group. We want to send a big THANK YOU to Connie Garner for expeditiously helping us to resolve our problem. We... More

Was this review helpful? Yes
Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Thank you ever so much for staying with us and we sincerely appreciate the extraordinary accolade extended to Connie Garner. We are proud to have Connie as part of our team and truly hope to welcome you back to the Sheraton Gateway the next time you are in Atlanta. Submitted by: Dedo Dixon, Dir.of Front Office More

Melissa, Texas
1 review
5 of 5 stars Reviewed July 17, 2011

The Sheraton Gateway Hotel Atlanta Airport made my last business trip worth writing about. The level of service was outstanding. The location made traveling through the Atlanta Airport area really easy. I found the accommodations to be very neat and clean. Business or pleasure, my next stay in Atlanta will be here.

Was this review helpful? Yes
Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We truly appreciate your feedback and most important, we are delighted we were able to create a memorable experience. Please don’t hesitate to look us up the next time you are in Atlanta. We are most honored and forever grateful for your business. More

charlottesville
Top Contributor
73 reviews 73 reviews
21 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed July 12, 2011

My connecting flight home from Cancun was cancelled by Delta after postponing it for almost 2 hours. So, at 11pm Delta gave me a hotel voucher and food vouchers for the night until my flight the following day at 3pm. The Sheraton had a shuttle running to the airport that picked up my son and me. There were about 30... More

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Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We are filled with joy and most delighted, you enjoyed our warm, connected community. We look forward to welcoming you to the Sheraton Gateway Atlanta airport real soon. Submitted by Dedo Dixon, Dir. of Front Office More

Costa Mesa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2011

I stayed four nights at a La Quinta Inn in Conyers Ga which I thought was better than this resort. The beds were subpar, and breakfast the same. It is of course a nice hotel but nothing out of the ordinary special. I got a good value with my money but I've stayed in nicer hotels. It is clean.

Was this review helpful? Yes
Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

We are pleased to learn that you found our hotel to be clean and convenient. Our main objective is to provide you with exemplary services – based on your feedback it was just ‘ok’. We sincerely hope you will give us another chance to provide you with top- notch service. Submitted by Dedo Dixon, Dir.of F.O. More

Sharpsburg, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2011

We love laying around a pool, but it's tough on the lounge chairs at this proprerty. They need replacing. Having said that, good people making you feel welcomed more than makes up for bad pool furniture. Ranell at the front desk was a jewell! A smile you can see for miles and her professionalism and courtousy cannot be overemphasized. Thanks... More

Was this review helpful? Yes
Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Thank you ever so much for staying with us and we sincerely appreciate the extraordinary accolade extended to Ranell and Dedo. They are both distinguished associates and we are proud to have them on our team. We have also shared your feedback regarding the pool furniture with the department that is responsible. We look forward to welcoming you again real... More

Jackson, Mississippi
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 29, 2011

The rooms were well appointed (except no free internet). The staff was friendly and accommodating. Excellent buffet lunch for our business meeting. After an awful stay last year with a local competitor, this was a refreshing relief. One thing it could use in the room, though is better climate control. The AC was working like crazy, but the humidity was... More

Was this review helpful? Yes
Panay, Front Office Manager at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Thank you for staying with us; we truly appreciate your feedback and your business. Rest assured knowing that your feedback has been shared with the appropriate department and all measures are being utilized to ensure optimal satisfaction when you return to our hotel. We hope to see you again real soon. Submitted by Dedo Dixon, Dir. of F.O. More

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Additional Information about Sheraton Gateway Hotel Atlanta Airport

Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Family Hotel in Atlanta
#81 Business Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Gateway Hotel Atlanta Airport 3.5*
Official Description (provided by the hotel):
Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more   less 
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