We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 189 Atlanta hotels

Sheraton Gateway Hotel Atlanta Airport

3.5 of 5 Hotel   |   1900 Sullivan Road, Atlanta, GA 30337
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Gateway Hotel Atlanta Airport to your Saves list
Sheraton Gateway Hotel Atlanta Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
65%
Ranked #87 of 189 hotels in Atlanta
A recent review
5 of 5 stars reviewed yesterday
GermantownJane Germantown, Maryland
  • Overview
  • Reviews (537)
  • Photos (65)
  • Amenities
  • Q&A
  • Room tips (99)
  • Location
  • More
Write a Review

537 people have reviewed this hotel

Traveler rating
    168
    178
    114
    51
    26
See reviews for
78
69
88
233
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Germantown, Maryland
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Highly recommend! Ample self-parking option and clean, well-stocked room/bathroom. In-unit AC was whisper-quiet and the room is super sound-proof. Loved the fitness center's free weights, benches, yoga mats, and other modern equipment. The restaurant and shops were all great - good quality coffee, breakfast buffet, and dinner.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

Housekeeping on the 6th floor was horrible. Worst I've seen since I have been staying in any hotel. My family and I had 6 rooms on the 6th floor and 4 out of the 6 were not cleaned. When I came back around 5pm and saw that my room was not done I called to see what happened. They checked... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear T W, Thank you for your feedback. We are truly saddened by your cleanliness concerns. Rest assured knowing that I have elevated your feedback to our Director of housekeeping and we will do all that is necessary to regain your confidence. Please know that your feedback is truly valuable as we sincerely hope you will give us another chance.... More

Jacksonville, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Delta sent us here because of delays with flights. The room is ok, but the internet costs $10 in your room. It's free in the lobby. They didn't have a fan when I requested it either. I am not impressed with this hotel at all.

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Dissappointed175, Thank you for taking the time to share your recent experience with us. Your feedback is of substantial value to us and we will treat the areas of concern you brought to our attention with the strictest of urgency We are a bit disappointed that your request for a fan was not honored. We are not sure where... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Sidney Wood is one of the best, most professional, courteous and helpful front desk clerks I have ever met. Any question or request we had was handled immediately. He has a promising career in hotel management. Kudos to Sheraton for having him on staff!

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear KAustinJJ, Wow! We enjoyed your feedback! Sidney is without a doubt one of our key player and our guests usually ask for him by name. He is a treasured part of the team and we are honored to have him on board. We delightfully welcome your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the room was clean, and they had a mini Starbucks in the lobby. The hotel is older so the bathroom was small but the waterflow from the shower was strong and hot. There are large windows that let in lots of natural light. The room has updated furniture but the wallpaper and carpet is dated. However... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear CCampbell202, We truly appreciate your feedback. Our team is truly ecstatic by your wonderful comments. After reading your feedback, there is a clear understanding why we are your new home away from home. We are delighted as we do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Rangerarmywife1
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped in at the Sheraton Gateway for a quick overnight stay. Close to the airport and other places we like to visit in the College Park area. Front desk staff is always outstanding! Front lot parking was full so we had to park in the deck but it wasn't a long walk at all and we did not have a... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Rangerarmywife1, Thank you for taking the time to share your recent experience with us. We are truly grateful for your kind words. Rest assured knowing that the areas of opportunity you shared have been elevated to upper management and we will do all that that is necessary to secure your confidence in our hotel. We are humbled as we... More

San Diego, California
Top Contributor
54 reviews 54 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a business trip and weather forced a layover at the Atlanta hub. This hotel was welcoming and comfortable with all of the amenities for a weary traveler thrown off schedule. There are far worse places to spend a random travel evening.

Was this review helpful? Yes
dedo48, Director of Front office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear 1BigDaddy007, We are truly humbled by your kind feedback. Our team is truly delighted you had a wonderful experience. Your next visit is greatly anticipated. Best regards, Dedo F. Dixon Director of Front Office More

Ogden, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

The Sheraton Gateway Hotel near the Hartsfield-Jackson International Airport in Atlanta fits the bill perfectly for an overnight stop on a long journey. The shuttle service runs to the minute, so one can plan for on-time pick-up from and arrival at the airport. The trip takes about six minutes. The drivers are helpful and never hesitate to lift heavy bags.... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Greg H, A perfect score! Wow! We are elated. We are humbled by your feedback and truly appreciate the recognition you have also afforded Silvia. She is truly an asset to our establishment. Our team is delighted as we sincerely anticipate your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Savannah, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over the 4th of July weekend. It started off bad, with only 1 of the 4 elevators in service. They had a family reunion there at the same time, so the elevator wait was at least 5 minutes each trip! Inside the drawer of the desk had obscenities written in it, which was found by... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Michelle H, We are truly saddened by your feedback. Here at the Sheraton Gateway Hotel Atlanta, we strive for your optimal satisfaction; we are disappointed, we missed the mark. At your convenience, please contact the hotel and ask for me directly. We truly apologize for the inconvenience you encountered and do hope you will give us another chance. Best... More

Augusta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Ms. Tara Jones made my stay at the Sheraton Gateway in Atlanta, GA a wonderful experience. Anytime I saw her, she always had a smile. She is a wonderful person. Thank you!! I enjoyed my stay!! The beds were really comfortable!

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Andrea20062014, Thank you for taking the time to share your recent experience with us and your encounter with Tara. She has truly made a lasting impression on your visit. We are also delighted you enjoyed our bed. They are called the Sheraton Sweet Sleeper bed and they are specifically design to reduce pressure points caused from tossing and turning.... More

Owners: What's your side of the story?
If you own or manage Sheraton Gateway Hotel Atlanta Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Gateway Hotel Atlanta Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Gateway Hotel Atlanta Airport

Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Gateway Hotel Atlanta Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Priceline, Booking.com, Orbitz, Tingo, Travelocity, TripOnline SA, BookingOdigeoWL, Despegar.com, Expedia, Hotels.com, Agoda and Venere so you can book your Sheraton Gateway Hotel Atlanta Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (16)
Viewed
Bathroom (7)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#87 Business Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more   less 
Number of rooms
395

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer