Dear MrHamilton1; Thank you for your feedback. We are honored to learn that Tristan was able to make your prior stay remarkable. Tristan was without a doubt a very good employee. We do look forward to welcoming you back real soon. Best regards, Dedo F Dixon Director of Front Office More

Dear Johnnyo_and_Kim; Thank you for taking the time to share your recent experience with us. We are forever grateful and delighted by the kind words you have afforded our hotel. I have shared your feedback regarding the thin walls with the appropriate department. We will do all we can to ameliorate this concern. We do look forward to welcoming back... More

Dear JazzyCatt, Thank you ever so much for sharing your recent experience with us. We are forever grateful for the kind words you have afforded our hotel. Here at the Sheraton Gateway Hotel Atlanta, we aim at providing exceptional services; we are delighted to have made that impression. Rest assured knowing that the areas of opportunity you mentioned will be... More

Dear thegarageguy; Thank you for taking the time to share your recent experience with us. We are truly delighted by the kind words you have extended to our hotel and our team. I will share your feedback regarding the parking with our parking manager and will look more deeply into this area. We sincerely appreciate your feedback and do look... More

Dear ColoradoDoc; Thank you for taking the time to share your recent experience with us. We are truly humbled by the kind words you have afforded our hotel. Words cannot express how deeply sorry we are to learn that there were areas of opportunity that may have derogated from your confidence in our brand. Rest assured knowing that we will... More

Dear JeanMichel, Thank you for your feedback. We sincerely appreciate your taking the time to share your recent experience with us. After reading your feedback, we are truly disappointed to learn that your restaurant experience did not represent our Brand. I will without a doubt share your feedback with our restaurant team, this will ensure all measures are implemented, administered... More

Dear knowbd, Thank you for taking the time to share your recent experience with us. Rest assured knowing that I have shared your feedback with the appropriate department. My fundamental goal and objective is to ensure all available resources are utilized to avert future occurrence of your concerns and ultimately secure your loyalty to our brand. We sincerely apologize for... More

Dear Louis015, Thank you for taking the time to share your recent experience with us. We are truly delighted by the extraordinary recognition you have afforded our hotel and its associates. We are honored to have provided you with exceptional services and do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More