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All 190 Atlanta hotels

Sheraton Gateway Hotel Atlanta Airport

3.5 of 5 Hotel   |   1900 Sullivan Road, Atlanta, GA 30337
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Ranked #83 of 190 hotels in Atlanta
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Mella007 Hickory, North Carolina
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492 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hickory, North Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff was amazingly supportive and available. Extremely pleasant and helpful getting around the con and keeping it clean. Overall A+ all four days Hotel does seem to need some upgrades but nothing really bad yet. Could go either way Restraunt was great as well but will write a seperate review for that

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Mella007, Thank you for taking the time to share your recent experience with us. We are delighted to have been the host hotel for your convention. Words cannot express how grateful we are for the kind words you have afforded our hotel. We are forever honored as we look forward to your next trip. Best regards, Dedo F. Dixon... More

Goldsboro, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel during training for my job. I really haf a wonderful and amazing experience. Of all the people I met, 3 really stood out to me. I was provide the best customer service of my life by Ashley Moore, Jessica Sheppard, and La Sonja Hardaway. These ladies were of the highest of professional demeanor as well... More

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear lsteadman21, Wow, a perfect five! We are honored by the extraordinary feedback you have afforded our team. We are forever grateful by your kind words. I have shared your feedback with LaSonja, Jessica and Ashley and they are elated. We are humbled as we anticipate your next trip. Best regards, Dedo F. Dixon Director of Front Office More

north west
Top Contributor
114 reviews 114 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Good if you're flying in or out. There's a shuttle bus to the terminal.The room was fine but could have done with a spring clean. There's a nice pool, part indoor, part outdoor. Staff were friendly.We didn't eat there or use the bar.

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear NorthWestLulu, Thank you for taking the time to share your recent experience with us. We are honored by the kind feedback you have awarded us. I have communicated your housekeeping concern with our Housekeeping department and we will do everything necessary to regain your confidence. We sincerely anticipate your next visit. Best regards, Dedo F. Dixon Director of Front... More

Tolland
Top Contributor
80 reviews 80 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for the Masters. Very convenient to the airport. Staff was friendly and accommodating. The room was clean a typical Sheraton, parking was $12 a night. I used SPG points for the room which were reasonable. Many restaurants in the area. The Club Room was a little under par with food. Doesn't compare very well against other Sheraton Club... More

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear deanp1995, Thank you for taking the time to share your recent experience with us. We are truly elated by the kind words you have afforded our hotel. Rest assured knowing that I have shared the feedback regarding the food with our Chef and we will do everything possible to regain your confidence. We are forever grateful as we look... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I chose to stay at the Sheraton Gateway Hotel while visiting family in Atlanta. The staff at the Sheraton were wonderful, especially Bryant Hedgeman. I was traveling with my disabled mother and had several requests during our stay. Bryant went above and beyond in resolving each request and did so with a pleasant attitude and a smile on his face.... More

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear muzikluver4lyfe; Thank you for taking the time to share your encounter with Bryant. He is without a doubt one of our key players. We are forever grateful as we do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Whitney, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has been completely remodeled, the rooms are well appointed and comfortable. Every Staff member I encountered had a friendly hello and helpful caring attitude. Judy in the bar makes you feel at home with her charm and smile.

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Jadbritt, Thank you for taking the time to share your recent experience with us. Judy is without a doubt one of our key players and we are honored to learn that she exceeded your expectations. Our team is delighted when she is on the schedule. We are forever grateful as we look forward to your next trip. Best regards,... More

Miami
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Just came from the bar to grab a bite to eat and Judy was an awesome bartender. She makes the best drinks. The menu was affordable and the quesadilla was amazing. Definitely will be back to this hotel.

Was this review helpful? Yes 1
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Miamimama03, Judy is most delighted by your kind words. Our bar team strives to create a memorable experience for all our guests and we are honored to learn that we left you with a lasting impression. We are forever grateful and do look forward to your next trip. Best regards, Dedo F Dixon Director of Front Office More

alabama
Top Contributor
76 reviews 76 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've always stayed at another property when flying out of Atlanta, but this time our usual property was booked. On a chance I called the Sheraton 1-800 number to check availability. Found a great rate that offers a stay and fly rate. The guest service agent recognized my spg rating and immediately gave us an upgrade. Rooms are quiet, clean... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear AlabamaTraveljack, Wow! Your new favorite hotel at Hartsfield! We are truly delighted by your feedback. We are most excited and do look forward to welcoming you back soon. Best regards, Dedo F. Dixon Director of Front Office More

Chicago, Illinois
Top Contributor
57 reviews 57 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is perfectly located by the airport. It offers a shuttle from the airport which is very convenient. It is all you will expect from an airport hotel. Decent spg recognition. Good for short visits or stop overs.

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear ToniCTravelAmeniti, Thank you for taking the time to share your most recent encounter with us. We are elated and forever grateful by your thoughtful words. We are humbled as we anticipate your next visit. Best regards, Dedo F Dixon Director of Front Office More

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Had a one night stop over on the way to San Diego. While the location is remote it was great for a one night stay. Hotel was clean and updated compared to other Airport hotels previously stayed in. Was convenient to be able to take the shuttle back and forth to the airport.

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review

Dear Lisa M, Thank you for taking the time to share your recent experience with us. We are truly delighted by your kind words. I have communicated your feedback with our team and we are forever grateful. We do look forward to your next trip. Best regards, Dedo F. Dixon Director of Front Office More

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Additional Information about Sheraton Gateway Hotel Atlanta Airport

Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Business Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Gateway Hotel Atlanta Airport 3.5*
Official Description (provided by the hotel):
Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more   less 
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