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Sheraton Atlanta Airport Hotel

3.5 of 5 1900 Sullivan Road, Atlanta, GA 30337
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Sheraton Atlanta Airport Hotel
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Sheraton Atlanta Airport Hotel
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589 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aurora, Colorado
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Was offered this hotel thru a 3rd party website at a great rate. Check - in went smoothly, except for the fact that my room key didn't work for the parking lot initially. After parking I went back to the front desk and the in & out parking was added to my room key. After returning to the hotel after... More 

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Spring Hill, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel for a trade show I was attending. My wife stayed at the hotel during the day. I took the shuttle to the airport and went to the show by train. The shuttle dropped us off right at the station. When I came back the shuttle picked me up and brought me back to the hotel.... More 

Was this review helpful? Yes 1
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were in Atlanta for a conference and stayed at this location. For starters, if you don't have a vehicle, you don't have many dining options outside of the Ruby Tuesday across the street and the in-house restaurant. I tried to have a good perspective regarding the staff, but my opinion of the staff wavered over time. They were friendly;... More 

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Taylors, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time we have stayed here. In the past we stayed at another chain hotel close to the airport but... after reading recent reviews the place wasn't a very safe place to stay any longer. Really nice hotel here. Jessica at check-in was awesome. She was very professional and very knowledgeable with any question we had. Will stay here again.... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear SmokinDaveWNC: We are so thrilled to hear that you did choose to stay at the Sheraton Atlanta Airport and your overall experience was very nice! I have passed on your wonderful compliments to “our” Jessica, who provided you with great customer service, and she was so happy to have assisted you! We, and Jessica, look forward to your return... More 

Indianapolis, Indiana
Top Contributor
69 reviews 69 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Goes by the name Sheraton Gateway. A few visits elsewhere in the Sheraton chain have been a disappointment, so I was pleased, having chosen this hotel for convenience, that it was solid. Room clean, bed firm and comfortable (conducive to restful sleep). Bathroom meets expectations. Late night room service was prompt (about 20 minutes as opposed to the 30-45 stated)... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Seab67: We are so glad to hear that your overall experience at our hotel was a great one! Thank you so much for your wonderful feedback regarding your clean and comfortable guestroom, as well as your food and beverage experience in our outlets. I am very excited to report that starting in 2015 we will begin a total hotel... More 

Fort Lauderdale, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The rooms were clean but with outdated decor. The covering on the chairs was badly frayed. There was no safe. Breakfast buffet in the hotel's bar and grill had great variety and was reasonably priced.

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Carmen426: We do appreciate your time in writing your posting to let us know what areas we need to improve upon. We are truly sorry that there were some deficiencies during your visit; however, I am very excited to report that in 2015 we will start a huge hotel renovation starting with our guestrooms. We hope that you will... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

The person who checked me in was rude. Parking and WiFi are extra charges and there is no free breakfast. The room was dirty, there was body hair on the floor in the bathroom from the previous guest. The carpet was badly stained, the chair was visibly dirty. I would not stay here again. One good point was even though... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Michelle E: We thank for your posting and are terribly sorry to hear that your overall stay with us was not perfect. Our guest's feedback is pertinent to us so we can make the necessary improvements in our service and product. Your concerns regarding our associate rudeness and cleanliness are inexcusable and they were forwarded to our key leaders... More 

San Diego, California
Top Contributor
75 reviews 75 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is a bit pricey at about $160 to $170 but I would say it is worth the price. The facility is very nice, and bus service to airport is very prompt and free. It is a classic full service high rise type hotel. There is a very nice, large lobby area with computers and a Starbucks. Room furnishings... More 

Was this review helpful? Yes 1
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear StephenG: We greatly appreciate the time to write your posting and providing us with your positive and nice feedback regarding your overall stay and our hotel. We hope we have the pleasure of your return visit very soon! More 

Montgomery, Alabama
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property is always a pleasure of paradise to call home each time I visit the Atlanta area to attend business! Yolanda front desk clerk of this property is amazing! She is very caring and polite with an eager personality to please the guest 1010% above and beyond! The rooms at this property are clean and just an oasis of... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Willie44413: We are very appreciative to receive your incredible review. We are so glad to hear that you stays with us are “paradise-like! We are also thankful for your wonderful comments regarding “our” Yolanda who contributes to making your visits with us wonderful! I have passed your accolades on to Yolanda and she was ecastatic to hear that she... More 

New Bern, North Carolina
Top Contributor
55 reviews 55 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 21, 2014

There are many hotels that offer guest services today such as free wifi, breakfast etc. I just do not understand why others that charge more make guests continue to shell out money in their hotels. This is one that you need to hang onto your wallet. The rooms are fine but the fees are not. it costs $12 a day... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Ontour4444: We thank you for choosing us! Please note that our fees are competititive (and a little lower) with the other area hotels in the same caliber as us; however your feedback is very valuable to us and we will look into our pricing. We hope we have the opportunity to welcome you back! More 

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Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#89 Business Hotel in Atlanta

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