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Sheraton Atlanta Airport Hotel

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1900 Sullivan Road, Atlanta, GA 30337
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Sheraton Atlanta Airport Hotel
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Sheraton Atlanta Airport Hotel
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654 reviews from our community

Traveler rating
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    134
    70
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Thank you Dedo!!! You went above the call of duty to make my stay the Best part of my trip to ATLANTA!!! I was greeted with a bright friendly smile, my room was close to the elevator as I requested and the rooms view was FAB! I love you and your Staff!!! Thank you guys again for all of your... More 

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Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

My overnight trip between flights felt like I was right at home. From the courteous shuttle driver to the extremely friendly check in staff, the process from arrival to settling down in my comfortable bed was seamless. Had the pleasure of meeting one of the managers Mr. Ernst Thomas who answered a few questions I had and he went over... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I was stuck in Atlanta because I missed my connecting flight back home. Pretty upset, but that changed when I saw the hotel they put in for the night. Walking into the hotel was pretty spectacular for anything I thought delta would do. At the counter I had the pleasure of meeting a guy by the name of Bryant. He... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Iambatman12: So sorry to hear that you missed your connecting flight back home; I would be upset too! However, we are so happy that you were sent to the Sheraton Atlanta Airport to spend the night with us. We are also glad to hear that you met “our” Bryant who turned your “upsetting” experience into a great one! We... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I recently visited the Sheraton hotel at the Atlanta airport. When I arrived I was greeted with a warm welcome from Bethany. I went to my room and it was not to my satisfaction. I went back to the front desk and bethany changed my room without a problem. I am happy bethany was kind and professional. I look forward... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear AKM921: We thank you for choosing the Sheraton Atlanta Airport for your stay. We were thrilled to hear that our Bethany saved the day by resolving your issue quickly and professionally.We are so proud of Bethany for always ensuring that our guests have a wonderful experience. We do look forward to your return visit with us so you can... More 

Hilton Head, South Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Got a great rate for a 1 nights stay to get an early flight out of Atlanta with end-destination Aruba. Clean property, no inconveniences experienced and easy parking. Staff extremely helpful at my interactions at the desk and at the Link Cafe. Had a nice In Room Dining dinner, excellent steak.

Was this review helpful? Yes 1
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear EdgarBerlis: So glad to hear that your overall visit with us was a great one and you enjoyed our clean property and received great assistance from our Front Desk staff. We hope that your travels back to Aruba were just as nice, safe and stress-free. We hope we have the pleasure of having you as one of our guests... More 

White Rock, BC
Top Contributor
69 reviews 69 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't have many hours at this hotel - checking in at 11:00 pm and gone at 3:00 am, but what I remember was an easy check-in, nice room, comfortable bed and elegant lobby. My only disappointment was that I had booked a king size bed and there wasn't one available. I'm not sure why, when you've clearly reserved a... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Jacquie C: We are so appreciative of your time to write your posting and valuable feedback. We are also glad to hear that your check-in was easy and you enjoyed your nice room and comfortable bed; however sorry to hear that you didn’t get the king bed you requested. We hope that when you come back to Atlanta you... More 

SALT LAKE CITY
Top Contributor
112 reviews 112 reviews
53 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very convenient if laying over on a flight as its next to the airport, free shuttle to airport is 10 mins, the hotel service is the only thing I would have to comment on, its slow and basic, the restaurant is overpriced and slow, the hotel reception area could use a fresh look, it looks rundown. the... More 

Was this review helpful? Yes 1
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Didiergolf (travel guru): We were very pleased to read that your overall stay at the Sheraton Atlanta Airport was a very nice one! We greatly appreciate you choosing us for your layover and providing us with your feedback! I have forwarded your comments regarding the slow service you received to our team leaders so we can make sure we... More 

Top Contributor
81 reviews 81 reviews
52 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There are definitely better choices nearby. This hotel is dated. The rooms have an old smell to them which I suspect is from the old, stained carpeting. The walls in my room were stained with questionable items smeared on one. I really didn't feel clean here. If I were not staying with a group I would have switched hotels immediately.... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

We always appreciate our guest feedback through postings as this is one way we can make the necessaryimprovements in our product and service. We are sorry to hear that your stay was not a good one. We have addressedthe cleanliness issues with Housekeeping team to make sure that cleanliness is consistent!The good news is that we are planning a total... More 

Indianapolis, Indiana
Top Contributor
85 reviews 85 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed only a few hours during a delay because of a problem with a Delta flight, but the room was quiet and comfortable. As is often the case, the lobby was far more attractive than my guest room, but it was fine for my purposes. My only issue was extraordinarily few power outlets. Even though this was a family... More 

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Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear NanjingBob: We appreciate your feedback very much and will certainly bring your concerns to the table to ensure that more outlets are provided in our guestrooms when our huge hotel renovation begins this year. We hope you can come back and visit us again! We hope your flight back had no delays and was stress-free. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Thank God for that Sidney guy at the frount desk, or this hotel and our stay wouldn't have been half as amazing!! He is very professional, so polite, and well mannered!! There was a problem with our room and fixed it right away. By far one of the best hotel experience I have had. Thanks Sidney! WILL MOST DEFINITELY BE... More 

Was this review helpful? Yes
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear HerM: We enjoyed reading your posting and are so happy to hear that our Sidney did his very best to resolve your issue and make your visit with us a fantastic one! I have forwarded your kudos and compliments on to Sidney and he was so glad to provide you with his consistent best customer service! We thank you... More 

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