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Holiday Inn Atlanta - Northlake

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2158 Ranchwood Drive, Atlanta, GA 30345
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Holiday Inn Atlanta - Northlake
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Holiday Inn Atlanta - Northlake
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108 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Charleston, SC
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was going to arrive later than expected and tried to call the hotel to inform them I was still coming. The first time no one answered and on the second call it picked up but then was promptly hung up. I assumed someone dropped the phone but figured I didn't need to bother. When I arrived, a young gentleman... More 

Was this review helpful? Yes 1
Atlanta USA
Level Contributor
301 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't stay here - it's old and tired. It smells of damp carpets and everywhere you look it needs upgrading - the bedroom doors need painting, and the ceiling paint is cracking and the staff just don't give good service - they are not friendly, do not recognize platinum ambassador members / your just another customer - and the only... More 

Was this review helpful? Yes 1
Melbourne, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were visiting friends in the outskirts of Atlanta and didn't want to try driving downtown late at night, so we picked this hotel. It was clean, decently priced, in a quiet area, and the front desk clerk was exceptionally friendly. One thing that was not clear on the Holiday Inn website was whether or not breakfast was included. I... More 

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Austin, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a two room, two night stay for our family of nine. The rooms were decent, fairly clean, large/tall beds. The toilets could use some extra water pressure, we all had trouble with those but they were immediately fixed. The breakfast was good, staff was very accommodating and friendly. It's very far from the center of town but this... More 

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IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Created2Travel, Thank you very much for choosing our hotel on a last minute booking and for sharing your experience from your recent stay with us. We are glad to know that you found our rooms to be decent in accommodating you and your family, we also hope you enjoyed our food at the restaurant. Thank you for noticing the... More 

Jackson, Mississippi
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great location on the out skirts of Atlanta (20 -25 minutes depending on traffic). The commute downtown was just fine. The hotel staff were friendly. In fact, we had to call maintenance for minor things (recode the safe); Maintenance was at the room within minutes of us calling both times. If you don't want to get out, Burger Theory is... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 11, 2015 via mobile

First wrong room walked in on people already in room nexts keys to next room wouldnt work was told its hard to keep up with 200 people,after 4 hrs drive only want you to worry bout me also shower more like a sprinkler no pressure also ask bout Emory rate he said yes but to late for me cause I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear jerswife46, Thank you for taking the time to review our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for the problems you experienced, particularly with the room keys, during your stay. Thank you for bringing these to our attention. We... More 

Statesboro, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

1 week here w/ 2 kids. Clean & well staffed. Restaurant, Bar & fully cooked breakfast bar. Std dbl: microwave, fridge, coffeepot, hairdryer, sofa chair, desk, 2 queen beds, & mirror/sink separate from toilet/shower. Hotel is on a quiet, private street w/ no traffic at entrance. Easy location w/ fast food, restaurants, shopping 1-3 blocks & a Mall. Travel time... More 

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Saint Charles, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 14, 2015

Besides being in a good location and having very nice landscaping, this hotel provided all the comfort we needed. We stayed 3 nights - slept well! We'd paid ahead and let them know we'd be checking in late. The check-in process was a little slow - malfunction of the key maker, but the receptionist recovered well. There was coffee and... More 

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Stockbridge, Georgia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 18, 2015

They are making upgrades to the hotel so there wasn't a front desk. However, the touch key system is cool. The room was upgraded and very nice. The bed was comfy. I didn't like that the light switch to the bathroom was outside of the bathroom. What I can say that's extremely good was the breakfast! Omg it was delicious,... More 

Was this review helpful? Yes 1
Huntsville, Alabama, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 30, 2015

When we arrived at the Hotel, we saw that at the reception the dust from construction works. That was not standing at the hotel homepage and also don't was told us when we book the room. The Lady who gave us the electronic room card was very nice. On the first view, the hotel room looks good but when we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Glomme, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

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