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All 188 Atlanta hotels

Holiday Inn Atlanta - Northlake

3.0 of 5 Hotel   |   2158 Ranchwood Drive, Atlanta, GA 30345
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Ranked #134 of 188 Hotels in Atlanta
A recent review
3 of 5 stars Reviewed August 12, 2014
DIDIERGOLF SALT LAKE CITY
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88 reviews from our community

Traveler rating
    30
    27
    11
    9
    11
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23
9
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SALT LAKE CITY
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 12, 2014

Weather delay at ATL caused airport to close for a few hours all hotels by airport sold out and downtown, this was the closest hotel available, close to 30 miles from ATL its a $60+ dolar cab ride. The hotel is a typical holiday inn great beds, nice TV good desk, and comfortable room, even though the facility is smoke... More

Was this review helpful? Yes 1
Tario D, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Thank you for sharing your great experience here at Holiday Inn North Lake. We value all of our customers comments as well as concerns. We are very excited that you had a really great stay and enjoyed this location. Thanks again!!!! More

Old Bridge, New Jersey
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 15, 2014

went down for a baseball tournament and there were at least 3 teams staying at this hotel. A few had leaks coming into the bathroom. I mean it was raining water into the light fixture in the bathroom. a couple people had problems with the air conditioning. the AC just did not function properly. I dodged those problems. My room... More

Was this review helpful? Yes
Tario D, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

We do apologize for the inconvenience and we thank you for your concerns during this time of renovations. Each and every issue is being addressed and I assure you after renovations this will be a great place for you and your family can come feel like you're at a home away from home. Thanks again: Holiday Inn Northlake: More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 7, 2014

I stayed at this hotel for one night and had a bad experience. The rooms had a musty odor as soon as I walked in. There was "security" knocking at my door in the middle of the night, saying that there was noise complaint from my room. I was sound asleep, so I know it was definitely not me. They... More

Was this review helpful? Yes
Tario D, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Due to renovations i apologize for the inconvenience you may have experience during your stay here at Holiday Inn Northlake. This property now has a new owner and new management staff, which we are in the process of transitioning to become a great place were you and your family will enjoy staying.Once again i send my deepest apology for any... More

Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

I had the pleasure of hosting my family reunion (about 80 people) at this property. The sales team was very helpful and delivered everything as promised. The entire staff at this location went above and beyond to ensure that we had a successful event. The maintenance crew, front desk, sales, restaurant and housekeeping were very pleasant and accommodating. I've stayed... More

Was this review helpful? Yes 2
Fort Myers, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 18, 2014

This hotel is an absolute filthy mess from the parking lot to your room. We were greeted by a mine field of old cigarettes on the ground at the front door. Then the first room we got had two foot long stains in the curtains, a broken toilet seat, dirty desk, and gum in the carpet. Also on the first... More

Was this review helpful? Yes 3
Tario D, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Due to renovations i apologize for the inconvenience you may have experience during your stay here at Holiday Inn Northlake. This property now has a new owner and new management staff, which we are in the process of transitioning to become a great place were you and your family will enjoy staying.Once again i send my deepest apology for any... More

Miami, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 3, 2014 via mobile

I only write a review in case of a high or an ultimate low. In this case, our stay at the Holiday Inn Northlake fell within the latter. But first, a little background. My husband and I travelled to Atlanta from Miami for a white water rafting trip and for the Arcade Fire concert (trip: 6 days/5 nights). We used... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Vesquire619, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

Topeka, Kansas
Top Contributor
54 reviews 54 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 7, 2014

I had an uneventful stay and slept beautifully. Breakfast was complimentary and quite good. Nice selection of meats and scrambled eggs along with most common continental style items. The rooms where nice and very clean. The front desk staff was very friendly and more than willing to assist in any way they could.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2014

This hotel was dirty, customer service was rude, no remote control, and so much more. I can go on and on about this hotel, but I rather not. Don't waste your money. My family had to check out and get a hotel downtown.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Tearica S, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had and any inconvenience you may have encountered which did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the... More

Atascadero, California
Top Contributor
242 reviews 242 reviews
31 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed February 28, 2014

What a wonderful hotel. It is a five star in the Holiday inn chain. I stay at many holiday inns and this place is top notch. lovely large elegant room, exquisite details on maintenance. Everything woks well, great hot water, nice granite, lots of pillows, huge flat tv, nice speed internet, well these are the things I like and this... More

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Fort Lauderdale, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

We love this Hotel my husband and I stay time to time Great Staff and General Manager always around and helpful little thing can impact hotel service like Steve Wells do. Rooms always clean and what great view outside all those flowers keep up the great job Thanks Quan Tran

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Atlanta - Northlake

Address: 2158 Ranchwood Drive, Atlanta, GA 30345
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Atlanta - Northlake Hotel Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker

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