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All 189 Atlanta hotels

Holiday Inn Atlanta - Northlake

3.0 of 5 Hotel   |   2158 Ranchwood Drive, Atlanta, GA 30345
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71%
Ranked #121 of 189 hotels in Atlanta
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
dkrug10042 Topeka, Kansas
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82 people have reviewed this hotel

Traveler rating
    29
    27
    9
    9
    8
See reviews for
21
9
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Topeka, Kansas
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an uneventful stay and slept beautifully. Breakfast was complimentary and quite good. Nice selection of meats and scrambled eggs along with most common continental style items. The rooms where nice and very clean. The front desk staff was very friendly and more than willing to assist in any way they could.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This hotel was dirty, customer service was rude, no remote control, and so much more. I can go on and on about this hotel, but I rather not. Don't waste your money. My family had to check out and get a hotel downtown.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Tearica S, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had and any inconvenience you may have encountered which did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the... More

Atascadero, California
Top Contributor
157 reviews 157 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed February 28, 2014

What a wonderful hotel. It is a five star in the Holiday inn chain. I stay at many holiday inns and this place is top notch. lovely large elegant room, exquisite details on maintenance. Everything woks well, great hot water, nice granite, lots of pillows, huge flat tv, nice speed internet, well these are the things I like and this... More

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Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

We love this Hotel my husband and I stay time to time Great Staff and General Manager always around and helpful little thing can impact hotel service like Steve Wells do. Rooms always clean and what great view outside all those flowers keep up the great job Thanks Quan Tran

Was this review helpful? Yes 1
Budapest, Hungary
Top Contributor
50 reviews 50 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 12, 2014

I've stayed in worse Holiday Inns before, this was on OK hotel, OK for the value, could get good sleep. This is a hotel that does not provide anything special, but there is nothing wrong with it either. If one has some business to do in the are, wants a value hotel, does not spend much time in it, then... More

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IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear TRozsa, Thank you for taking the time to express your thoughts and concerns. We are glad that you were able to enjoy your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again... More

Isle of Man, United Kingdom
2 reviews
1 of 5 stars Reviewed January 20, 2014

I travelled from Florida to Georgia for 3 days having previously spent time in an excellent Travel Inn at Florida. I booked into the Northlake Inn at Atlanta, GA expecting the same service as Florida, unfortunately I was very disappointed, these are a few of the areas why I wouldn't recommend or stop at this hotel ever again. "DO NOT... More

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IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Julie c, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More

Richmond, Virginia
Top Contributor
55 reviews 55 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 18, 2013

So many things, I’m not sure where to begin. Getting on the elevator from the lobby to the fourth floor was an experience. The elevator interior was all banged up and the doors had major scratches on them, not to mention the noise and shakiness of the ride made me wonder if I’d sooner see the first floor again before... More

Was this review helpful? Yes 3
atlnl, Director of Sales at Holiday Inn Atlanta - Northlake, responded to this review

Thanks again for your feedback. I apologize that your stay with us this time was disappointing. I have shared the comments with our owner and our staff. We our committed to giving excellent customer service as well as making sure the quality of our hotel is up to a high standard. We are aware of the furnishing in a few... More

Panama City Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2013

My husband and i stayed for several days while our grand baby had open heart surgery . The staff became family. They ask about our baby everyday and even prayed for him. They were very sincere personable people right down to the kitchen workers. We loved the hotel also. It was extremely clean and comfortable. We will stay there again

Was this review helpful? Yes 1
atlnl, Director of Sales at Holiday Inn Atlanta - Northlake, responded to this review

Thanks again for your feedback. The staff all enjoyed getting to know you and your grand baby is in our prayers. We strive to ensure we give excellent customer service and always enjoy reading the feedback from our guests. Please come back and visit the next time you are in the Atlanta area. More

Toronto, Canada
Top Contributor
100 reviews 100 reviews
81 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 16, 2013

I stayed in this Holiday Inn for business. We choose it because it was located next to the office we had a meeting at. It is in the suburbs of Atlanta. It is a standard Holiday Inn hotel but I was surprise how nice and careful was the staff. Even at the breakfast in the morning, the ladies were very... More

Was this review helpful? Yes 1
Fruitland Park, Florida
Top Contributor
55 reviews 55 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 23, 2013

Our room was nice. I didn't feel it was unclean. We were comfortable our whole stay and the staff was all very nice and friendly. There were just a lot of cosmetic things in the room. A lamp with no bulb, electric outlet hanging out of the wall, no hair dryer, the sink faucet was not attached to the counter.... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Atlanta - Northlake

Also Known As:
Holiday Inn Atlanta - Northlake Hotel
Holiday Inn Atlanta - Northlake Hotel Atlanta
Holiday Inn Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker
Address: 2158 Ranchwood Drive, Atlanta, GA 30345
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
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