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Extended Stay America - Atlanta - Marietta - Wildwood

2.5 of 5
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2010 Powers Ferry Road, Atlanta, GA 30339 (Formerly Extended Stay Deluxe)
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Extended Stay America - Atlanta - Marietta - Wildwood
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Ranked #170 of 190 Hotels in Atlanta
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25 reviews from our community

Traveler rating
    5
    2
    3
    3
    12
See reviews for
7
Couples
0
4
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Miami, Florida
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

This was my first time staying in an Extended Stay and I was thoroughly disappointed. I stayed for three nights and I knew the moment I stepped in the room that booking this place was a mistake. The noise level is high in the hallways and in the rooms (mainly loud transients, screaming children, animals, etc.). The room, from what... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

Your review for our hotel was recently brought to my attention. We appreciate the kind comments about our location, value and staff; however, we sincerely apologize for the noise and cleanliness issues that occurred during your stay. To prevent this from happening again, my team is make sure every room is thoroughly cleaned and inspected before guest arrivals. I am... More 

Gardner, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If it were possible to rate this Hotel with negative stars, I would. This place falls somewhere between a brothel and a battered women's shelter. I decided to stay here with my family while passing through Atlanta on my way to Orlando. Check in? Fine, but had to stare at the guy for 20 minutes while he finished a complaint... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

I received a copy of you review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable and I sincerely apologize for your experience. In response to your feedback, I will be personally retraining our housekeeping staff to ensure rooms are being thoroughly cleaned to our company’s high standards. I will also be coaching... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

Reviews cheat. after reading what people were saying about this hotel we made the decided to stay a week, but decided to leave the next day. Just bloody awful smelly and could not walk barefoot and dirty sticky floor. We had to call the next day to priceline and cancel the stay. looked like a hostel for homeless. Never again.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our property was not up to your standards. We would like to accommodate you in the future in are refreshed rooms. Thank you again for sharing your comments with us. We look forward to hosting you in the future in our newly... More 

Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 16, 2014

I'm definitely surprised that this establishment is still open and running with how filthy this place actually is. The pictures provided are definitely deceiving. the workout room is crap and hell, the whole place is crap. I hate to write such a terrible review because the workers here are great. That's one thing that they excel on is costumer service.... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 20, 2014

We booked this hotel as a Corporate User and we are facing some issues: 1) We found beg bugs and hence changed room 2) In new room there is a problem with Toilet flush and no one is available on weekend to resolve the issue. I don't think I will recommend anyone and also notify our corporate hotel desk team... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the pests you experienced in your first room, and the maintenance issue in the room we relocated you to. As this hotel’s manager, I can assure you that I have scheduled service from our pest control company to... More 

Smoky Mountains
2 reviews
4 of 5 stars Reviewed August 19, 2014 via mobile

Even though there was maintenance being done during the day, the evening experience was very good. The room was very nice and clean. Kani (the gentleman at the desk) was extremely helpful when I asked about a place to plug in my Chevy Volt for charging. There was an outlet conveniently located right next to the rear of the hotel,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding my helpful staff. We are glad to read that you found our hotel to be a real value. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Winter Garden, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 16, 2014

Their rooms are nice enough. Don't go expecting great, but you will also be in good hands. The location is very good on the north side of town. There are plenty of restaurants near by. The staff were extremely friendly. There is a pool, but it is not heated. The downside is housekeeping. The room was basically clean with the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

Lee - Thank you for taking the time to write a review of your stay. We are sorry to hear that our customizable kitchen packs were not explained to you and that your refrigerator was not cleaned properly; however, we are glad that our staff provided you with quality service and that you had a pleasant stay. We store our... More 

New Castle, Delaware
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 14, 2014

I was kind of reluctant to book another two star from my recent past experience at another chain's two star status, but since I would only need two nights, I said I'd "suck it up." To my surprise, the room was not bad. I stayed in Room 118, and I could see my rental car from the window, and I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to read that we were able to provide you with a clean and spacious room; however, I do apologize that the amenities in your room did not meet your expectations. Your feedback on this matter will be useful to us as we continually work... More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

Myself and my 12yrs old stayed here for one week it was clean when I check I was very exceptical after reading the reviews brandon was very helpful I told him my concern so he give us a home close to the car park and best of all it was clean and had a good scent. The breakfast was not... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed September 2, 2013

-Our carpet was dirty -Towels and wash clothes were dingy-the front desk stated that they couldn't give us more because they were expecting 60 arrivals/check-ins -the bathtub was absolutely filthy -our bed linens had holes in it The only positive thing about the room was the nice tv.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Wildwood, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our front desk clerk was not helpful with your needs. I am taking corrective actions to ensure that the issue towels and sheets does not happen in the future. Thank you very much for bringing this to our... More 

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