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Homewood Suites by Hilton Atlanta - Cumberland / Galleria

#66 of 190 Hotels in Atlanta
Certificate of Excellence
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3200 Cobb Parkway, Atlanta, GA 30339
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Homewood Suites by Hilton Atlanta - Cumberland / Galleria
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Homewood Suites by Hilton Atlanta - Cumberland / Galleria
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321 reviews from our community

Traveler rating
    161
    76
    40
    30
    14
See reviews for
118
32
14
128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Starkville, Mississippi
Top Contributor
144 reviews 144 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had no issues while staying here, just one night for a weekend trip to Atlanta. The room was clean, and it was nice to have more space than a standard motel room, for about the same rate (at least on a weekend)

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Indiana
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff is amazing here. They go out of their way to make sure you have a wonderful stay. Breakfast & evening social hr are just another bonus to your stay. The food is good & the menu is varied. Beer & wine too. The Hilton could spend some money on updates. But, the staff keeps the property very neat... More 

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KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Dear Cargirl7, Thank you so much for taking the time to tell us about your experience here at our Homewood Suites Atlanta Galleria. Our staff takes pride in going above and beyond to exceed our guest's expectations, so it brings me great joy to know that they were friendly and helpful at all times. I will be sure to share... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

This is one of the worst Homewood suites we have stayed in. It's an older building they have tried to update but did a poor job. The staff was very friendly and breakfast was decent but very limited. The scrambled eggs were runny both days and french toast sticks were hard. The rooms were very small compared to other HS.... More 

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KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Delphinus10, First and foremost I would like to deeply and sincerely apologize for the issues you experienced during your stay with us. I am very disappointed to hear that one of the suites you were placed in was not up to Homewood or Hilton Standards. I have spoke with my Engineering Supervisor, as well as my Housekeeping Manager, in regard... More 

Tampa, FL
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel with friends following a race outside of Atlanta. The room was perfect, because it was able to accommodate 5 people comfortable and provided a living space/kitchen. In addition, the complimentary breakfast was perfect. The staff was incredibly attentive to our requests for additional towels and assistance with laundry services and DVD rentals. I would... More 

Review collected in partnership with Homewood Suites by Hilton

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KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Dear Klamore, Thank you so much for your fantastic review! I'm so happy you enjoyed your stay with us while visiting Atlanta for a race with friends! Our spacious suites are great when traveling in a group, so I am ecstatic you were able to take advantage of the extra room. Our staff truly prides themselves on making our guests... More 

Southington, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The facility was much older and dated than I expected. The breakfast provided was limited. The food was not appetizing at all. The rooms were much smaller than other Homewood Suites. The furniture was torn and stain ridden. It was hard to just feel comfortable and relaxed during our stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Isaac D., Thank you for your review in regard to your recent stay, I sincerely apologize that your accommodations were not up to the Hilton standard that we strive to uphold. I would love to hear more about your stay, if possible, please contact to me at 770-988-9449 or via email at Karen.Hurst@Hilton.com. I have spoke with my entire team... More 

Indianapolis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Our room would have been acceptable for a budget hotel, but was far below Homewood Suites standards, IMO. Several other rooms had loose screens on the windows, that hurts the appearance. The lobby and breakfast were good, scrambled eggs, sausage links, fried potatoes were delicious. If the price was around $140, that would have been okay, but not the $218... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Patrick C., Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the level of service we provide. If I can be of further assistance please feel... More 

Brentwood, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great surrounding restaurants. Close to Cumberland Mall and the beltway. Surprisingly tasty meals - both dinner and breakfast if dining on site. 14.4 modem speed is what the WiFi felt like. Range was great, but speed was reminiscent of the 90's. Premium upgrade if you plan on getting any work done.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Joey D., Thank you so much for taking the time to share your recent experience at our hotel with our TripAdvisor community! I am so pleased that you enjoyed your stay with us here in Atlanta. Our goal at the Homewood Suites Atlanta-Galleria is to provide pristine accommodations and services. It brings me great joy to hear you were pleased... More 

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 23, 2015

First time stay at this location and very satisfied. Close to mall & other retail stores, grocery store, highway, Chattahoochee River, trails, ect... Safe, sanitary, accommodating. Perfect for families needing connecting rooms with living room and kitchen even a fireplace, and included movie rentals for longer stays. Staff is friendly and like a family holding motivational huddles every AM in... More 

Was this review helpful? Yes 1
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Mariposa D., Thank you for taking the time out to share your recent experience at our Homewood Suites Cumberland with the TripAdvisor community! We greatly appreciate all feedback, but it gives us great satisfaction to read such a fantastic review! I am so pleased that our staff was not only courteous but Super friendly! We truly have an amazing staff... More 

Asheville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Not your average hotel, this Homewood Suites is more like townhouses with a cute courtyard, basketball, outdoor pool and billiards. It was a relaxed and warm atmosphere. The staff is amazingly friendly and the service was great. Not the most up to date interiors but very clean and a fire place in every room!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Kari R., Thank you for taking the time to share your recent experience with our TripAdvisor community. We truly appreciate the positive remarks you made in regard to the courtyard, basketball court, outdoor pool and billiards area, as well as great customer service. We are truly thankful for all feedback, both positive and negative, so I will be sure to... More 

Huntsville, United States
1 review
3 of 5 stars Reviewed March 16, 2015

The D and E wings are old and far from Hilton standards ... Experienced problems with plumbing and foul smelling room. TV lineup was limited. Evening dinners were average quality ... The area of Atlanta is nice with lots of shopping and restaurant choices.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
KarenHurst, General Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review

Dear Jana W., Thank you for your feedback regarding your recent stay with us. I am very sorry to hear that we did not provide you with the level of service and accommodations you deserve. I would like to sincerely apologize for the condition of your suite, and that it was not up to the Hilton standards which you have... More 

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