My husband, daughter, and I stayed at the Homewood Suites Cobb Galleria/Cumberland Mall May 24-26th 2008 because we have had a great experience with this hotel in several cities across the country. However, this hotel did not live up to our previous experience. We walked into our room and could immediately detect a musty, stale smell and it was very... more

As a frequent business traveler, I have never had this experience before from a major hotel chain such as Hilton Hotels. I arrived at 6PM at Homewood Suites Atlanta -Galleria after a long flight. Checking-in should be non-eventful however the clerk told me that they overbooked. He handed me a $69 voucher for a $149 room which I originally booked.... more

I have stayed at 1 Homewood Suite in Connecticut, which I have stayed numerous times without incidents. I expected similar accommodations from this Homewood suites and was sadly mistaken. Check-in required me to wait for over 15 minutes for staff to arrive back to the desk. I was not greeted as a Hilton member. I was given a room which... more

I've stayed at several Homewood Suites locations across the country and my experiences have all been very favorable--until I arrived at this location. I stayed here 5 nights in September 2007, and I couldn't wait to leave. Hotel staff reported the property is 17 years old, and it looks it. No renovations or even redecorating was evident. Building exteriors were... more

We´ve been there for one night and it was just terrible! We stay a lot in Homewood Suites and never had problems, always enjoyed it. But this time it was dirty and the staff was unskilled and not realy wanted to help. more

We stayed here for 4 nights in a suite. This location stands up to my other experiences at Homewood Suites. The beds were very nice - not quite a Westin Heavenly Bed - but very nice. The free high-speed Internet access was nice. However, it is only available in the main room and not the bedroom. Would've been nice to... more

We stayed here for 2 nights with family. The staff was wonderful, the hotel is clean and the services they offer are excellent. There is everything you need in walking distance. more

This was a GREAT place to stay. The staff was very nice. The rooms we had were very clean and had more room than I had expected.Very nice breakfast each AM. I have nothing bad to say about this place. We got the room on Travelocity at a very good rate. If I were to come to atlanta again I... more

We booked on Travelocity. We called the hotel to verify accommodations. Hotel clerk guaranteed adjoining rooms in the hotel and said we would just walk out in the hall to visit 2nd room. We called to tell the hotel we were going to arrive after midnight and discovered that they had given our rooms away. They then placed us in... more