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Crowne Plaza Atlanta Airport

3.5 of 5 1325 Virginia Avenue, Atlanta, GA 30344
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Crowne Plaza Atlanta Airport
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Crowne Plaza Atlanta Airport
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410 reviews from our community

Traveler rating
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    92
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I were stranded in Atlanta mid-flight due to weather. It was freezing and we did not have access to our luggage. From the friendliness of the shuttle driver to the front desk staff making me hot chocolate, we were warmly welcomed. The only rooms left were on the club floor, but it was quiet with clean and... More 

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Swansea, Illinois
Top Contributor
230 reviews 230 reviews
76 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My room was decent and the internet worked. Beyond that, the airport shuttle was promised every 15 minutes... 35 minutes later it arrived. My bag was lost by the airline. When it arrived at the hotel they promptly lost it too, then tried to tell me it was "not there yet." It was 5 feet from the desk clerk. Seriously.... More 

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Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for your review on your recent stay at Crowne Plaza Atlanta Airport. We apologize for the challenges you experienced utilizing the shuttle service and the restaurant. We pride ourselves in offering a seamless service from check in to check out and we fell short in these areas of concern. Your feedback is important to us as we use... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

The Valet service was excellent!....thanks to a guy named "Stacy" . He not only assisted a blind guest with the radio and heat. He also took time to get us ice from the vending machine, after he brought up all our luggage! Not to mention assisting us with a close up parking space. Awesome guy

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

Comfortable rooms and close to the airport. Excellent staff, particularly Alicia in the dining room. She has an outstanding attitude and provides superior service. She should be your next hotel manager!!!

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is nothing desperately wrong with this hotel but at the same time there is nothing particularly good about it either. It seems to me that it caters for one night only guests with onward travel plans from Atlanta Airport rather than someone like me with a five night stay on business. There is little to do at the hotel... More 

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Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at Crowne Plaza Atlanta Airport. I am disapointed to learn that our property and facilities did not meet up to your expectations as a business traveller. I gather you did not want to go further into the Atlanta where there are numerous attractions for those who... More 

Lowell, North Carolina
Top Contributor
103 reviews 103 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the Crowne Plaza at Atlanta Airport is a decent place to stay - it's not a great place to stay. There were little things that kept detracting from the overall quality of the stay. The parking lot is accessed via your room key and there were several days of problems with trying to get into the parking lot. The... More 

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Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for your candid comments on your recent stay with us on Trip Advisor. We are very disappointed to learn that not all aspects of your stay met up to your expectation of us here at Crowne Plaza Atlanta Airport. We apologize for the challenges you faced when using your room key to access our parking lot and I... More 

Augusta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

10 days out from our conference at 5:30 on a friday before a holiday weekend, we were notified that Crown Plaza Atlanta Airport had dropped our group and without any help we were put in a position to find a new location. This was 1 day after a site-visit. Warning they will turn on you if they can make more... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Luke N, Thank you for taking the time to write a review about our hotel. It is truly disheartening to hear about your recent experience with us and I sincerely apologize for any inconvenience this may have caused. I have sent you a private message in an effort to obtain more information. I hope that you will allow us... More 

Huntington Beach
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here last night on an unexpected layover in Atlanta. When I heard Id be staying at a Crown Plaza my thoughts were "oh good, I've always liked those hotels." Apparently the Atlanta location is needing some work. The lobby is nice and elegant. Check-in was easy. The room was the issue. It was a spacious room but wasn't... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear thtrebuf, Thank you for writing a review on your recent stay with us. We are very pleased that the lobby of our hotel was to your liking. However, it is unfortunate that issues with our rooms fell short of your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that... More 

Buffalo, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got stranded in Atlanta an they put us up in the Crown Plaza. We didn't get to do much, but the hotel was top notch. The Bartender Willy was the bomb. He did everything. Thanks for a relaxing evening thanks to Willy the bartender.

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Auburn, Alabama
Top Contributor
67 reviews 67 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like Crowne Plaza Hotels. Usually for the cost they are nice and clean with good amenities and this one fits that description. I do however have two minor complaints. The first is that the room could use with some updating. There were nail holes in the wall and the quick connect box to watch videos on the tv didn't... More 

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Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Priceline, Booking.com, Orbitz, Agoda, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Atlanta Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#15 Best Value Hotel in Atlanta
#82 Business Hotel in Atlanta

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