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Crowne Plaza Atlanta Airport

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1325 Virginia Avenue, Atlanta, GA 30344
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Crowne Plaza Atlanta Airport
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Crowne Plaza Atlanta Airport
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447 Reviews from our TripAdvisor Community

Traveler rating
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    40
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marshall
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great service with exceptional food and friendly service. Especially appreciate Havolyn in the hospitality suite. She is one super lady!!!! Met several others that were also enjoying the wonderful service with great cocktails and food.

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1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is great! we have some horror stories from staying at other hotels around the cities but this one we keep coming back to on our business trips. We always look forward to be greeted by David with a smile and suggestions on where to eat and hang in the city! Thank you David!!

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Park City, Utah
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Ok, so it is very convenient to the ATL airport, with frequent shuttle service. I can't think of many other positives. This hotel was far more upscale 15yrs ago, but now seems to cater solely to low-end "family reunion" groups, many of whom lug copious amounts of snack food to their rooms to avoid paying at the restaurant. Ordered a... More 

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Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to share your comments regarding your experience with us, we value and look forward to guest's feedback of any kind. We would like to discuss your comments with you personally. Please contact the Front Desk Manager on 404 768 6660 at your earliest convenience. We look forward to hearing from you soon! Again, thank... More 

Port Charlotte, Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had airport shuttle pick me up at airport. This hotel is 1 mile From airport . The check in was quick. My room was VERY clean and nice. This location does have a bar and restaurant and is nice. There is a couple Of restaurants within walking distance. The coustemer service was great. I WILL STAY HERE AGAIN .

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Brooklyn, New York
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at other Crown Plaza Hotel's but this one was disappointing. Customer service, specifically greeting clients as they check-in, is at a low. In-service is required. The overall appearance of the hotel was ok but I did not find it inviting, it did not possess a warmth. My room was a standard room with all of the standard... More 

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Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guests' feedback such as yours that we are able to provide superior service. It is never pleasing to read that our staff did not provide you with their usual warm and courteous manner in which our guests are accustomed... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Havolyn is awesome; the highlight of my visit! I am appreciative of the secured floors, as well as a clean room. The Club Lounge was awesome as well. The hostess made all of us feel welcome and at home! Wonderful, genuine and inviting personality... She made the stay worth while!

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Houston, Mississippi
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outstanding! Ms Havolyn is Awesome! What a beautiful spirit! The hotel is very clean, parking is secured, and again you cannot beat the amenities at this property! Make sure you stop by and visit the Club Lounge 11th floor at this property! Say hello to Ms. Havolyn!! See you there!

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Talbott, Tennessee, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a great airport hotel when looking for long-term parking. I was able to leave my car for 19 nights. They included 14 nights with a one night booking, and charged a nominal fee for the extra nights. They were also flexible in letting us park and fly BEFORE we stayed at the hotel. The property is very clean... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Rooms were very clean, staff was very professional and very friendly, The beat part about this trip was meeting Havolyn her hospitality was great as she ran a special area on the 11th floor (managers special kind of thing) that only people with a special key card to the 11tg floor had access to.Hospitality was great, friendly conversation,always made sure... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel restaurant at The Crowne Plaza was excellent!! I had the salmon salad and peach cobbler, and it was to die for!! We had the pleasure of being waited on by Mary who was so helpful and gave us an excellent dining experience. We can't wait to come back for the homemade peach cobbler and to see Mary! Thanks... More 

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