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All 189 Atlanta hotels

Crowne Plaza Atlanta Airport

3.5 of 5 Hotel   |   1325 Virginia Avenue, Atlanta, GA 30344
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66%
Ranked #81 of 189 hotels in Atlanta
A recent review
3 of 5 stars reviewed 2 weeks ago
AnotherNiteOnTheRoad Houston, Texas
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353 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Houston, Texas
Top Contributor
113 reviews 113 reviews
63 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I typically stay in Buckhead when in Atlanta, but needed to catch an early flight so I spent one night at the Crowne Plaza Atlanta Airport. It had both good and bad features, and overall it was an acceptable stay. The one thing that might keep me from returning was the smell of smoke wafting into my non-smoking room. I... More

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Palm Coast, Florida
Senior Contributor
26 reviews 26 reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza Atlanta Airport for two nights. I will make this short, I'm extremely claustrophobic. My husband, myself and a another gentleman were stuck between floors in the elevator for 25 minutes. The emergency phone did not work and when we were finally able to get out, there was no front desk or management person there... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Lynnpalmcoast, Thank you for taking the time to provide feedback on your stay. It is unfortunate issues with the elevator prevented you from fully enjoying your time at the hotel. We are pleased to see our Customer Care department was ultimately able to address your concerns. Thank you again for your comments, we look forward to serving you in... More

Boiling Springs, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

traveled with family. room was very small. room was clean, did not have enough towels. charged $12 to park my own car. Also noticed a sign that said the hotel is not responsible for any damage or theft of items in a vehicle. If you pay to park your vehicle you assume the hotel would help protect it! Overall stay... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear BigBoy4410, Thank you for your recent stay with us. We appreciate your comments about the room being clean and the staff nice. I do want to take this time to apologize for the smaller rooms you received during your stay. As hospitality professionals, it is certainly not our intent to inconvenience our valued customers, but rather provide good value,... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I had the displeasure of picking this hotel...pictures are old..rooms are small..and mine was dirty...the second room the bathroom was dirty....way overpriced for such garbage....I will pass this one over the next time I stay in Atlanta.

Was this review helpful? Yes 1
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for sharing your feedback on Trip Advisor. We are very disappointed to read about the overall condition of our rooms and sorry we fell short in meeting your expectations in this area. I can assure you that this was a rare and unusual incident and not indicative of the very high level of service which we are known.... More

Philadelphia area
Top Contributor
234 reviews 234 reviews
53 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed June 15, 2014

The room was fine but for a noisy air conditioner that wheezed intermittently. On a petty note, we've never before experienced the policy that "only the first 30 minutes of 800- calls are gratis...." How much more money can they make by monitoring to enforce that?

Was this review helpful? Yes 1
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We are sorry to hear that the air conditioning unit in your room 'wheezed' stay during your stay, your comment has been passed on to our Director of Engineering for the matter to de addressed. We are currently upgrading our elevators and hope that the next time... More

Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 1, 2014

We just planned a last minute getaway this weekend and selected The Crowne Plaza near the airport. It has been recently renovated and our room was fine. My only issue was that the water did not drain out of the tub while taking a shower and I would prefer plastic drinkware instead of the actual glasses that they gave in... More

Was this review helpful? Yes 1
Spangdahlem, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

Very friendly staff, great room, awesome price, and an enclosed parking lot for a nominal fee! Conveniently located close to the airport if you have a rental car. I did see shuttles entering the facility though. Hotel restaurant was also very tasty!

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Lincoln, Nebraska
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 25, 2014

We were late arriving May 17 from an International flight. Our scheduled flight departed before we arrived and we had to stay at the Crowne Plaza Atlanta Airport. Easy shuttle ride to the hotel. Sorry, I don't remember the drivers name he was very helpful. Check-in was a breeze. We talked with Wendy and she was wonderful at check in.... More

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San Diego, California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 13, 2014

I unexpectedly had a lay over on May 3rd in Atanta and found this hotel on the internet. I was what I needed close and had shuttle service. The shuttle ride is about 5 minutes from the airport. They offer shuttle rides very early in the morning and they run every 15 minutes. I left the hotel at 6:49 and... More

Was this review helpful? Yes 1
Rockmart, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

I had the pleasure of staying at the Crowne Plaza by the Atlanta airport on May 12, 2014. The reason I felt compelled enough to do a Tripadvisor review was because I was moved by the gratitude one of the front desk personnel displayed upon my check in. Her name was Melissa, and she was exceptional. She was exceptional because... More

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Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#65 Business Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 
Number of rooms
378

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