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Wingate by Wyndham Buckhead


3600 Piedmont Road NE, Atlanta, GA 30305
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Reviews you can trust: Business

93% Recommend
4.5 of 5 stars 63 reviews
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By trip type
Business (63)
[ Date ] [ Rating ]
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5 of 5 stars
SoniaViteri   1 contribution
Atlanta
Nov 19, 2009 | Trip type: Business New

I use Wingate Buckhead because they are exactly what I look for a hotel when booking rooms for our conferences. If there is one thing I can say about the Wingate it will be "RELIABLE", I know I can count on this hotel to take care of our clients. My clients rave about the Omelet station offered during breakfast, it... more

Management response from
ttboy828, Manager

Food and Lodging at one low price! You could ask for more - but parking, internet access, and smiling faces are included too. Thank you for sharing your business with us!

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5 of 5 stars
vjbeau   1 contribution
Nebraska
Nov 15, 2009 | Trip type: Business

The hotel staff were wonderful about taking and picking up from our business destination daily. They were also very helpful making suggestions as to places to see in Atlanta. There were several options all within a few miles of the hotel! The customer service was absolutely great! The rooms were very, very nice and comfortable. A very good variety of... more

Management response from
ttboy828, Manager

If we were this good during your business stay, just imagine staying with us during a leisure one. We look forward to your return! Thank you for the compliments.

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5 of 5 stars
bustrav79   1 contribution
Knoxville
Nov 12, 2009 | Trip type: Business

Recently stayed overnight and conducted business meeting in one of the hotels conference rooms the following day. Convenient downtown Atlanta location with fabulous staff. Accomodations were very comfortable and clean and conference facilities were top notch. My organization will definitely use the Wingate for future events. more

Management response from
ttboy828, Manager

Not only did you commend us for our great lodging facility, you for praised us for our business facility. And, for that, we thank you! We look forward to your next stay with us.

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5 of 5 stars
sanobispo   1 contribution
Texas
Nov 6, 2009 | Trip type: Business, Solo travel

The many hotels I have stayed in are always clean and the staff are always friendly. However, this hotel never skips a beat when it comes to the "consistency" of customer service rendered to each guest at each visit I make to this particular hotel. Anthony the hotel manager is the best. He consistently gives 150% customer service to ALL... more

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5 of 5 stars
MrsHawthorne77   1 contribution
Bethlehem, PA
Nov 4, 2009 | Trip type: Business, Solo travel

November 3, 2009 Wingate by Wyndham 3600 Piedmont Road NE Atlanta, GA 30305 [--] I would like to thank the entire front desk staff for helping my husband to your hotel, checked in with no hassles, and to the Amtrak station all in a timely and most professional manner. My vocabulary does not contain the words I need to express... more

Management response from
ttboy828, Manager

We are so glad that we were able to help your husband. Thank you for finding us.

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5 of 5 stars
jjrphoto   1 contribution
Illinois
Oct 21, 2009 | Trip type: Business

This night was saved from being a very bad one for me by extraordinary customer service- far above and beyond what was necessary. It is 1:30 a.m. and I am writing from my room in the Wingate, but I was not supposed to be staying here, my reservation was for the Hyatt Place Buckhead. My husband and I drove 11... more

Management response from
ttboy828, Manager

It really seemed like your evening was not going well at all. You expected more from those big name hotels, especially one that you had stayed in before. And you were let down. So you drove to a hotel that you didn't expect much from and you got treated like royalty. Herschel Washington, the Night Auditor at Wingate by Wyndham...

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4 of 5 stars
InsaneNirvana   38 contributions
Bangalore
Oct 16, 2009 | Trip type: Business, Solo travel

Wyndham has some great staff that ensures exceptional service. The moment I walked in I could feel the warmth of their reception. Check in was swift along with a free upgrade to a suite. The person at the counter had all the details for check in and self ready by the time I approached the counter. He was also very... more

Management response from
ttboy828, Manager

We appreciate your willingness to return for a stay with us. The staff is doing everything we can to make sure that the issue you described does not repeat itself. Thank you so very much for bringing it to our attention!

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1 of 5 stars
DreamyOahu   12 contributions
Oahu
Oct 15, 2009 | Trip type: Business, Solo travel

Checked-In on Tuesday, October 6th, 2009 - Checked out Wednesday October 14th, 2009. What worked as personnel? Monique, Anthony, Ferris, Benjamin, Charmine, and Marquis. That's it! Monique: 'Grade A'... she comprehensively understands how to facilitate and achieve the BEST results for the guest, consistently. Monique gets it 100% She will be tremendously success as she understands the delicate balance of... more

Management response from
ttboy828, Manager

Don't count us small! Each member of our team that you talked about, even the ones you spoke negatively of, helped you the best they could. Etienne, our Maintenance Engineer, tried tirelessly to assist you with a device that was not compatible with our internet service. There was a request made by you to disengage our firewall so that your...

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5 of 5 stars
Pearl090   1 contribution
Augusta, GA
Oct 15, 2009 | Trip type: Business, Solo travel

I have been staying at Wingate Buckhead for the past eight or nine years and everytime I walk into the lobby, the (new) staff greet me like they know before checking me in...how special is that!!! I am immediatley made to feel right at home; and you can't beat the breakfast buffet - the best offered anywhere!! more

Management response from
ttboy828, Manager

Home is where the heart is. And you are in our hearts.

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5 of 5 stars
msgizzy   1 contribution
orlando
Oct 8, 2009 | Trip type: Business

I have been coming to this hotel for over 5 plus years for my company programs. One thing I can count on is 5 star service, 5 star staff, 5 star support in putting on all of my programs. I walk in the door and see the same wonderful staff, Monique, Marcell, Craig, Ben, Entiene are always at the front... more

Management response from
ttboy828, Manager

You are really a part of the family! We love you and all that you add to us. If ever we step out of line, you let us know.

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Wingate by Wyndham Buckhead Also Known As

  • Wingate Hotel Buckhead
Address: 3600 Piedmont Road NE, Atlanta, GA 30305