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All 189 Atlanta hotels

Hilton Atlanta

4.0 of 5 Hotel   |   255 Courtland Street, NE, Atlanta, GA 30303 (Downtown)
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Ranked #99 of 189 hotels in Atlanta
A recent review
  • Reviews (1,402)
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1,402 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Atlanta
See the most recent reviews
1 review
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I went to the lobby resturant. We didnt like the menu..too limited. We walked out to the lobby. The waitress that would have taken care of use came out after us and stopped us. We explained what happened. She apologized and found numerous takeout menus for us to give us variety. That was going beyond her job... More

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you so much for your review! While we wish we could have met your needs in Southern Elements, we are glad to hear that Iris was able to exceed your expectations! We have made sure to pass this on for the rest of our Team to see and hope that next time you visit you can enjoy one of... More

KENNESAW
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed overnight for the wine auction, the room was nice but had a view of the street no soaring vistas. I was sad that the hotel did not honour my request for a high floor and I would have to pay 10.00 more for a view. I used a 3rd party booking and the hotel seemed they did not want... More

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you for taking the time to let us know about your experience during your stay and thank you for choosing Hilton Atlanta. We apologize for the inconvenience that you experienced with housekeeping. As a large percent of our guests leave the hotel without checking out, one of our only ways of ensuring that we have rooms ready for arriving... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The valet supervisor Charles Vilson was such a help we accidentally self parked when we arrived and valet the car later on and he sorted out the issue of paying twice for self parking and valet. It was very much appreciated. The staff at the hotel are very good and made every effort to help as it was my girlfriends... More

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you so much for sharing your experience with us! We are so glad that two of our Team members were able to create such a wonderful memory for you and your girlfriend. We hope to see you soon and assist in making another great memory! More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

Recently dined at one of Hilton's restaurants, Trader Vic's. The food was good, but the service was top notch. Linda was excellent!!!!!! I would return simply for her service. It was our first time and she really took care of us.

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you so much for your review, Vickie! We are so glad to hear that you enjoyed your time at Trader Vic’s and that Linda was able to provide such wonderful service for you! We have made sure to pass on this review for the rest of our Team to see. We hope to see you back soon! More

1 review
2 of 5 stars Reviewed 1 week ago

for the first two nights of my stay my toilet was not working properly. the maintenance gentleman tried to fix but was unsuccessful in his first two attempts. make sure you get a room away from the outdoor basketball court and running track probably will never stay here again. when I complained about the toilet and the midnight phone to... More

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity... More

Columbia, SC, United States
1 review
3 of 5 stars Reviewed 1 week ago

Parking, breakfast, refrigerator and internet were an additional high charge on top of an already high-end price. Decor needed updating, sink didn't drain & handle leaked; shower fluctuated from hot to warm. Outside from walkers/inside noise from doors woke us, and beggars at entrance door. Expected queen-size beds for price vs. doubles. Clocks were not reset to DST.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you for your recent review. We apologize for the inconveniences that you experienced regarding your sink and shower and have shared your comments with our engineering team. Your feedback will help us to improve our guest experience moving forward. Also, we do offer packages that include parking, breakfast and other amenities on Hilton.com. We hope that you will stay... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Kimberly Jones and Iesha were both great! I was having a hard time finding anyone that could help me and then finally I found them. No cab company accepts credit cards except for one company, and they called them for me without any hesitation. After a little while, the cab still did not show up, they kept calling for 45... More

Was this review helpful? Yes
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you so much for your review, Kevin! We are so pleased to hear about your wonderful experience with two of our Team members! We have made sure to pass this along for them to see. We hope you can come back soon! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a hilton diamond member and I stayed in the executive level. There is valet or self parking in the garage. When I checked in, they never activated my key to open the gate to the garage. Also, the airline lost my luggage. I called the front desk 2 or 3 times and asked them to contact me when... More

Was this review helpful? Yes 2
Tamekia M, Manager at Hilton Atlanta, responded to this review

Thank you for your review of your recent experience at our hotel and your loyalty as a diamond member. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the... More

Edina, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am not sure where to start. I am a Diamond Hilton member so stay in a lot of Hiltons. Recently, I did move all of my business to Marriott because Hilton would not change a reservation for me after a loss in my family. Almost unfathomable. That being said, this review is only about the Atlanta Hilton. I won't... More

Was this review helpful? Yes 2
Tamekia M, Manager at Hilton Atlanta, responded to this review

We would like to start by thanking you for being a valued Diamond member. We are so sorry for all of the inconveniences you encountered during your time with us. Our staff has been addressed in regards to your review and the necessary actions will be taken. Again, we apologize for the issues and we hope to have another chance... More

myrtle beach
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had high expectations for this hotel and they were not met. A lot of the crowd staying there was "wild" and traveling with my family, that was not what we were looking for. It took forever to check in and we got charged twice on the credit card for the room. Due to the large size of the hotel,... More

Was this review helpful? Yes 2
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Additional Information about Hilton Atlanta

Also Known As:
Hilton Atlanta Hotel
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Atlanta Hilton
Address: 255 Courtland Street, NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Atlanta
#67 Family Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Atlanta 4*
Official Description (provided by the hotel):
The Hilton Atlanta hotel in downtown Atlanta is just blocks to some of the best attractions in the city including the Georgia Aquarium, CNN Center and the Georgia World Congress Center. Hartsfield-Jackson Atlanta International Airport is a fifteen minute drive from the hotel. Enjoy the stylish, modern, rooms and great on-site restaurants, including Nikolai’s Roof, and Trader Vic’s. Guests can also take advantage of a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. Our convention hotel offers 119,000 sq. ft. of flexible function space with the latest technology for great meetings and events. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Luxury Hotel in Atlanta #67 Family Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
The Hilton Atlanta hotel in downtown Atlanta is just blocks to some of the best attractions in the city including the Georgia Aquarium, CNN Center and the Georgia World Congress Center. Hartsfield-Jackson Atlanta International Airport is a fifteen minute drive from the hotel. Enjoy the stylish, modern, rooms and great on-site restaurants, including Nikolai’s Roof, and Trader Vic’s. Guests can also take advantage of a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. Our convention hotel offers 119,000 sq. ft. of flexible function space with the latest technology for great meetings and events. ... more   less 
Number of rooms
1242

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