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Hilton Atlanta

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255 Courtland Street, NE, Atlanta, GA 30303
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Hilton Atlanta
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2,358 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
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Rancho Cucamonga
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I flew in on a red eye and decided to check in at this Hotel....We understand that there's a very slim chance of a room being ready at 9am BUT that doesn't mean that the Check In Staff should be rude ... The clerks name was Terrance and he was completely rude in his response to my... More 

Was this review helpful? Yes
Weirton, West Virginia
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a week for a Conference. This is a very nice downtown hotel. Very helpful and attentive staff. Rooms well furnished and spacious. Pool area clean and family friendly. Meeting facilities excellent. Close to major attractions and several good restaurants.

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1 review
3 of 5 stars Reviewed yesterday NEW

This hotel is very average. No free wifi, no free internet except on the lobby computer . Parking is $20 per night and $30 for valet (but the Motel 6 across the street has free wifi and free parking!). No free breakfast. Room was a double bed and very average amenities. Bed was uncomfortable. Only down pillows. Bedding was 2... More 

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Atlanta, United States
2 of 5 stars Reviewed yesterday NEW

Very disappointed with the quality and size of the rooms. The whole room needed a remodel. Tired carpet, small sink, toiled that ran all the time, tiny beds, skinny room, few amenities and difficult desk staff. They had little to no interest in the problems reported. Very un-Hilton and very disappointing. The rest of the staff were good. It is... More 

Review collected in partnership with Hilton Hotels & Resorts

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Travelers are raving about these Atlanta hotels

Trenton, United States
4 of 5 stars Reviewed 2 days ago NEW

The in-house services were great, but the price of dining (especially for what you're given) is unreasonable. Would love to sleep there again and take more time with the amenities, but plan to eat somewhere else. And bring your own mouthwash.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear John, Thank you for your feedback. We are pleased to hear that your found our accommodations up to your standards. We apologize for not meeting your expectations at our restaurants, but we appreciate your feedback and hope to see you again the next time your travels bring you to Atlanta. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed a week everyday was better than the next the staff showed this Northerner what southern hospitality is all about. Everyone very friendly and helpful even with requests some would find excessive but was addressed readily and with class and kindess.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your lovely review. Our staff strives to provide the service and hospitality you described to each and every guest and it is a pleasure to hear that we succeeded in making your stay with us enjoyable from beginning to end. We hope to welcome you back again the next time your travels bring you to Atlanta! More 

Rockmart, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stay here for tow nights the beds was not comfortable at all and the room was dusty it was one of the worst stay ever., light blubs kept blowing only had towel for one ,carpet was dirty had to where socks, could hear the people in the next room like they was in our room.

Was this review helpful? Yes 1
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Bruce, Thank you for taking the time to post your feedback. Please accept our sincere apology. We want you to know that the comments we receive from guests are taken seriously and your suggestions will help us to improve. Again, please accept our apologies for the inconveniences you experienced. More 

Houston, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel Friday through Sunday. While it is in a good central location, the hotel is older and needs a bit of updating. It is very clean and the hotel lobby is actually pretty nice and modern. Stayed on the 25th floor, pretty quiet. The room itself was average, but it did have comfortable and clean beds. It... More 

Was this review helpful? Yes
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your feedback. We are pleased to hear that you found the room accommodations up to your standards. We are constantly seeking ways to improve our property and the overall guest experience and your comments will be taken into consideration as we continue to do so. We hope to see you again the next time your travels bring... More 

Anchorage, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Unless they change management, I would not stay here. Conflicting explanations, outright lies, and poor attention to errors make this an expensive mistake for anyone in business travel. It wasn't my choice, I just had to go there because our convention was there. They really need to look at better places than this.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Sterry, We are sorry we were not able to provide you with the quality of services you deserve. this is not typical of our hotel and staff and we are always seeking ways to improve our customer experience. Your satisfaction is of utmost importance to us and we try to ensure all of our guests have a rewarding stay.... More 

United States
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night and this hotel made me feel very uncomfortable. The clientele at this hotel is very low calibur, ghetto, loud (using profanity), walking around drinking out of open liquor bottles, just plain trash, something you never see at a Four Seasons or St Regis. You can't really walk outside the hotel, the area outside the... More 

Was this review helpful? Yes 1
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Mike, Thank you for your review. We are so sorry for the inconveniences you encountered during your time with us and we will be reaching out to your directly to ensure that we resolve these issues. More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Executive floor(9)
  • Room service(9)
  • Hotel staff(6)
  • Traders Vic(6)
  • Peachtree Center(4)
  • Friendly and helpful(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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