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BEST WESTERN PLUS Atlanta Airport-East

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301 North Central Avenue, Atlanta, GA 30354-1601
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BEST WESTERN PLUS Atlanta Airport-East
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BEST WESTERN PLUS Atlanta Airport-East
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510 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greensboro, North Carolina
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were on a get-a-way with your youngest grandson and stayed the evenings of the 19th, 20th, and 21st, on the 9th floor facing the airport, enjoying our stay tremendously! Not only enjoyed the steady air traffic, but watch the activity at the new Porsche test facility across the tracks, and the big storm that blew through on Monday... beautiful... More 

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your wonderful review. We appreciate the information you provided us and the future guests. We are pleased to know you enjoyed your stay on the top floor with air planes and porsche test drive view. Thank you for your continued patronage and hope to see you again soon! More 

Pembroke Pines, Fl, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was an overall excellent and comfortable hotel experience. Both my wife and daughter found the stay at Best Western Plus in Hapesville, Ga. equally enjoyable and pleasant. The parking, security and the general location gave us a sense of security that we were in a safe environment. The hotel staff were all professional and made us feel that we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are pleased to know you enjoyed your stay with us, the security made you feel safe, our professional staff was able to make your stay comfortable and our breakfast also met your expectations. We hope to see you again soon! More 

San Antonio, Texas
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff was excellent. Extremely friendly and helpful. I was able to change reservation dates with Lisa over the phone prior to my arrival. Raymond did a wonderful job with check-in / out. The location is great 15 minutes to Airport and 10 minutes to Downtown Atlanta and all the sites.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are pleased to know you enjoyed your stay with us, our friendly & helpful staff was able to make your stay comfortable and our location was convenient. We hope to see you again soon! More 

Elmhurst, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Everything was as good or better than expected except the breakfast offered. It was a complimentary breakfast so there was limited expectations. That said if you are going to advertise it then it should be there. Most of the hot food offered was empty and not replenished an hour before the end of breakfast. However there was a breakfast restaurant... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay with us. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage... More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed 1 week ago

The people were very friendly and took care of our needs. The breakfast was great. My wife and I enjoyed our stay. We were a little frustrated with the shuttle and the services of it. We would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us and our friendly & helpful staff was able to make your stay comfortable. We also appreciate your comments regarding the shuttle service and we will implement improvements to better serve our guests. We hope to see you soon again! More 

Riverside, United States
1 review
5 of 5 stars Reviewed 1 week ago

For me this was a very economical choice, the hotel is close to the airport with friendly shuttle service, for additional transportation you are close to the MARTA rail system which comes in very handy to get around. The morning breakfast is well prepared and the pool is clean. The rooms are nice and well kept and the staff are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us, our shuttle service to Airport and Marta, breakfast, our clean rooms and pool. We also appreciate your comments regarding our staff who strives for and takes pride in giving professional and friendly customer service. Thank you for your patronage and we hope to... More 

Greenville, South Carolina
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself was sufficient. The room was clean and we had no complaints with that. We utilized this hotel in particular specifically for the free parking and airport shuttle they offer, however I strongly urge other travelers NOT to leave your cars here. In looking over other reviews I see ours was not an isolated incident. Do yourself a... More 

Was this review helpful? Yes 2
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We sincerely apologize for the inconvenience you experienced. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. We would love an opportunity to... More 

Mobile, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

First I have to say that the hotel itself is quite nice: clean and welcoming with comfortable rooms and generally cheerful and outgoing staff. Not to mention the location is perfect being situated directly off the interstate with an Ihop on the premises! Now here's the bad news which I urge anyone to read: Apparently when we checked in we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for taking the time to write this review and hope you will accept our apologies for any inconvenience you experienced. We have looked into your comments and will take steps to ensure that the problems you encountered do not happen again. We will be using your feedback for training purposes and to implement improvements. We continuously strive to... More 

Smithville, Tennessee
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel as they offered free parking for up to 14 days and 24 hour shuttle service to the airport! These things are sometimes hard to find! The room was clean and spacious. The breakfast was good. The shuttle was awesome! So easy! The best feature was location, very easy to get to, especially when tired of driving!... More 

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us and also found our location and “Park and Fly” package convenient, where guests leave their vehicle at the hotel while they are away on a trip. We look forward to seeing you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Front Desk Staff (only cleaning crew wasn't so nice) and location are the only good things about his place. The place smelled really bad and wasn't really clean. I stayed becuase I had no where else to go for the night. Please don't do it unless you have too.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are disappointed to hear you did not enjoy your stay; your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. I hope you... More 

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