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BEST WESTERN PLUS Atlanta Airport-East

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301 North Central Avenue, Atlanta, GA 30354-1601
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BEST WESTERN PLUS Atlanta Airport-East
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BEST WESTERN PLUS Atlanta Airport-East
BEST WESTERN PLUS Atlanta Airport-East
BEST WESTERN PLUS Atlanta Airport-East
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474 reviews from our community

Traveler rating
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    107
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manhattan Beach, California
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Pick-up van at airport took 30 minutes to arrive altho hotel only 10 minutes away. Vans from other hotels came and went repeatedly while we waited. Problems in bathroom: shower curtain too short to keep water in tub, so bathroom became a flood plain. Shower soap dish so poorly designed that soap and shampoo fell right through it. Shampoo the... More 

Review collected in partnership with Best Western

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Winder, GA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here night before our flight to California - stay, sleep and park for free (special package rate). This facility very clean, breakfast very good, front desk staff very professional and friendly. Shuttle very dependable going to airport and on our return. I definitely recommend. We have done this type of package at others in airport area and will... More 

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us and also found our “Park and Fly” package convenient, where guests can leave their vehicle at the hotel while they are away on a trip. We look forward to seeing you again soon! More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I needed to get out of the house for the day/night. I suggested we go to this Best Western since we been there before and was familiar with the hotel. I must say it has greatly improved. The front desk person, Laura Keyes was very helpful in making sure I got a room with a view of... More 

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Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Eric C, Thank you so much for the wonderful review! We are glad to see that you enjoyed your stay with us and that you think very highly of our upgrades. I will be sure to pass along the great remarks to Laura and the rest of the staff to let them know how much you appreciated their hospitality.... More 

Denver, Colorado
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to book last minute for a convention downtown and rates there were exorbitant. There were several options around the airport and this property looked pretty good and had 24 hr shuttle service (all I needed was to get back and forth to MARTA). I knew I picked the right place when I called for the shuttle: Kaylen answered... More 

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Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Jadfly, Thank you so much for taking the time to write such a great review for us. We really appreciate your kind remarks.I am glad that we were able to accommodate all of your needs during your stay with us while you were visiting for a convention. We look forward to servicing you again on your next visit to... More 

Fayette, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here at this property before. It is an excellent property close to the airport. The rooms are clean and staff is friendly. The stay and fly package is cheaper than leaving your car at the airport. There are plenty of amenities with an IHOP adjacent to the property. For those wishing to stick to a budget the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Robert L K, Thank you for taking the time to review our hotel. We are glad that we were able to accommodate you with our Park and Fly package during your travel. We really appreciate your kind remarks and look forward to seeing you again on your next visit. Thanks, Meesha Anderson More 

Fitchburg, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After a days drive from Wisconsin to visit a terminally ill cousin and our GPS getting us lost, I had had it and needed to sleep! We found this wonderful hotel about 1:30 am and they had a disability room available for one of my family members. We checked in, and the young man Eric took out cart to our... More 

Was this review helpful? Yes
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Nichole G, Thank you so much for taking the time to let us know about your experience during your stay with us. I am happy to hear that Eric provided you with excellent customer service and went above and beyond to accommodate you and your family. We do hope that if you are passing through Atlanta again, that we... More 

Birmingham, Alabama
Top Contributor
66 reviews 66 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here one night before an early flight. Check in and staff was fine. Our room had been updated which was nice but we were right by the interstate and it was very noisy. Wish they had updated the windows. The bed was hard as a rock. My husband and I both slept horribly. Breakfast was standard. The shuttle... More 

Was this review helpful? Yes
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Mary M, Thank you for taking the time to let us know about your experience at our hotel. I want to apologize for not exceeding your expectations during your stay with us in hopes of having another opportunity to be of service to you in the future. If you have any questions or concerns, please feel free to contact... More 

Ayr, United Kingdom
Top Contributor
130 reviews 130 reviews
110 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is in a great location, for an airport hotel, just what we needed after our flight and car hire incident. It only takes about 10minutes to get here; we were a bit unsure when we pulled into the car park, as it appears to be in an industrial area. It is very much like a block of flats the... More 

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Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for taking the time to write this review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

Hayesville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight to catch an early flight and was pleasantly surprised. This hotel was convenient to the airport, very clean and a good value. The decor was standard hotel room but the staff was very nice and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for taking the time to write a wonderful review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

Wilmington NC
Top Contributor
73 reviews 73 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When our flight got delayed, we had to find a place to stay overnight. It was late. We found the Best Western Plus Airport East, a 15 min shuttle ride from the ATL airport. The shuttle was prompt, the check in process unexplainably slow, the room acceptably clean, nothing fancy. The breakfast buffet is adequate. The problems started the next... More 

Was this review helpful? Yes 1
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again! More 

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