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Courtyard Atlanta Downtown

#39 of 191 Hotels in Atlanta
Certificate of Excellence
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133 Carnegie Way, Atlanta, GA 30303 (Formerly Hotel Indigo Downtown Atlanta)
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Courtyard Atlanta Downtown
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Cranston, Rhode Island
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is the first time I have written a hotel review while I was still staying in the hotel. If you are looking to staying in postage stamp size room then look no more. To call this a room small is an understatement, storage in non-existent. It is impossible to sit at the desk without hitting the bed with the... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed as a family at the Courtyard Downtown Atlanta, while my husband was attending a workshop at Georgia State University. The workshop coordinators worked out a cheaper rate for attendees. Our stay was quite disappointing. While the rate was slightly reduced, the cost for parking made up for it. The website amenities stated, separate shower and tub. The room... More 

Was this review helpful? Yes 1
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

thank you for sharing your feedback on your stay. We apologize for any inconvenience you experienced during your stay. We offer rooms with tubs and showers, but dont have very many of them. The room that you reserved unfortunately did not come with a tub. I know that it must have been frustrating to have to deal with the movie... More 

Pennsylvania
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel! We were able to walk down to the Olympic Park area or to the downtown restaurants easily. We were always welcomed as we came into the hotel. The room was cozy with 2 adults and 2 teenagers, but the bathroom was huge! We didn't have much of a view - only a brick... More 

Was this review helpful? Yes 1
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are glad to hear that you've enjoyed your accommodations here at the hotel as well as our location. We hope to see you back soon! More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff of the hotel was fantastic, but my overall room situation was a bit disappointing compared to other Courtyards (Courtyard is my go-to in most cities). My main issues were the noise associated with the air conditioning system and the constant glow of light from all of the surrounding buildings. The light issue may have been because I was... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We apologize we didnt meet your expectations during your travel to the area and hope that you'd give us another opportunity to better your experience in the near future. More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel 100% of my time for work. I would like to say that Byron Baldwin and his staff are the BEST!!! They make me feel welcome and the room accommodations are superb. They display hospitality and the atmosphere is warm and welcoming. I really enjoy my staff here:)!

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay! We are so thankful for your loyalty to Marriott and our hotel and look forward to accommodating you during your future visits to the area. More 

Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel use to be a great hotel. I have stayed here well over 20 times in the past two years, and the staff and service use to be amazing. There seems to be a ton of turnover lately, and I don't recognize a lot of the staff. The new staff they are hiring are just rude and inconsiderate. They... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. I am so sorry to hear about your recent experiences and would like you to know that we are in the process of setting new expectations and improving the level of service that you have come to expect while staying at our hotel and Marriott. More 

Columbus, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checked in for 1 night given a room on the 4 th floor with feather pilllows First of all the room was very small MAYBE 1 FOOT CLEARANCE ON EACH SIDE OF BED TO WALK NO ROOM FOR GUEST WHAT SO EVER TO VISIT. THE PICTURES ON THE WEBSITE OF A KING ROOM SHOWED A SETTEE AT THE BOTTOM OF... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback. We apologize for the configuration of our rooms and regret to hear that we did not meet your expectations. We have several different room sizes due to our boutique style hotel and i apologize that your room was not comfortable. We appreciate our government travelers and therefore offer complimentary breakfast to those serving our... More 

Atlanta, Georgia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, OK for the price. Very nice front desk folks. Terrific to have valet parking. We appreciated being accommodated early in the day, although it was in a VERY small single queen room. No free breakfast, and food service is limited and not until 7AM on the weekend. Close to everything.

Was this review helpful? Yes
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We hope you choose us during your future travels to the area. More 

St. Albans, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel for a friend who is disabled and lost his credit card the night before travelling to Atlanta from London. The General Manager sent an excellent welcome email so I emailed her and said I needed help for my friend and I needed to pay with my card. The general Manager sorted it all out quickly and... More 

Was this review helpful? Yes
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback! I am so glad to have been able to help you and your traveler. We hope to have the opportunity to assist you in the near future. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Getting to the hotel can be a pain with so many people checking in on 6/27, but once we was able to pull into the hotel we was greeted with warm greetings by Javon of the valet staff. He gave us nice recommendation to visit while in town. Iman check us in with such a great personality. She also gave... More 

Was this review helpful? Yes
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that you enjoyed your stay with us, as well as our location and amenities we have to offer. Thank you for recognizing Iman and Javon - we will be sure to share your feedback with them! We hope to see you during your future travels... More 

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