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Courtyard Atlanta Downtown

#29 of 190 Hotels in Atlanta
Certificate of Excellence
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133 Carnegie Way, Atlanta, GA 30303 (Formerly Hotel Indigo Downtown Atlanta)
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Courtyard Atlanta Downtown
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Courtyard Atlanta Downtown
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel. Nice, clean, and comfortable room with free wifi. Located in a convenient location in the heart of downtown Atlanta. The World of Coca Cola & aquarium and other main attractions are very nearby within a walking distance. It is also located close to a Marta train station. My only issue was parking - the hotel only offers valet... More 

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel has been my home away from home for the past 3 years. I want to acknowledge a few individuals who have made by stays enjoyable. Stuart at the front desk, along with Mercedes and Iman at the front desk, and a young man by the name of Terrel who works in the bistro in the evenings have all... More 

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Mercerlita R, Manager at Courtyard Atlanta Downtown, responded to this review

Thank-you for sharing your feedback and your loyalty to Courtyard-Atlanta Downtown! We are glad to hear that you enjoyed your stay with us and we hope to be your choice of accommodations as your travels bring you back to Atlanta. If needed, I can be reached at 404-222-2416 and we look forward to your visit in the near future! More 

Mauldin, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I traveled alone on business and only stayed one night here. The room was great - comfortable bed, nice decor, clean bathroom. But I had two turnoffs that caused me not to return to this hotel. Almost all of the staff I encountered, including the valet guys, were rude and snobbish. I shouldn't go to a hotel and feel like... More 

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Mercerlita R, Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for taking time to provide feedback from your recent stay at the Courtyard- Atlanta Downtown. As we pride ourselves on delivering a memorable hotel experience, we have fallen short of our goal to provide excellent customer service. Please accept our sincere apology and I have shared your feedback to ensure that our associates are friendly and approachable to... More 

1 review
4 of 5 stars Reviewed 1 week ago

My friend and I stayed at the property over the weekend for our first visit to Atlanta. The valet man was extremely nice and our car was pulled around fast. The hotel itself was very clean and the room was lovely. We ended up talking to the café-attendant/ bartender for a while (tall, blonde hair young man, sorry we are... More 

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Mercerlita R, Manager at Courtyard Atlanta Downtown, responded to this review

An awesome day and thanks for your feedback! We are excited that you enjoyed your stay with us in Atlanta Downtown and we look forward to your future visits to the city. More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

The hotel itself is modern and nice. The staff awful, everyone is extremely rude. They all seem to be to busy talking and sharing with each other rather than servicing their customers as they should. The bistro = bad service, slow service, very limited. In our room they didn't replenish the coffee and all they did was make the beds... More 

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Mercerlita R, Operations Manager at Courtyard Atlanta Downtown, responded to this review

An awesome day and thanks for providing feedback to our hotel! I apologize for the slow service in the bistro. Also, the lack of daily replenishments for your room from housekeeping. Please contact me at 404-222-2416 to discuss your concerns. More 

High Point, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I checked in for 2 nights in town for a local concert. The location was wonderful! Close to the Metro station and access to the Marta, We could walk to Olympic Park! Close to numerous restaurants and bars. The staff upon check-in was very friendly and helpful! Giving us a map to show us where things were... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that you enjoyed your stay with us and are looking forward to housing you during your future travels to the area. More 

Philadelphia, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The staff was OK. Check-in was fine, but I never received a greeting upon my return unless I initiated. I had my shirts cleaned and pressed, but they were on the floor when I returned that night. The message light on my phone wouldn't go out though there weren't any messages. The ceiling fan in the bathroom was falling out.... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for shairng your feedback on your stay. I'd like to apologize for your experience and the deficiencies you found in your room. I am sorry that your laundry appears to have fell of the bed when it was placed there. Please give me a call to further discuss this situation at 404-222-2416. More 

Jacksonville, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 day while driving to the Kentucky Derby, the location is great! It is right around the corner from the metro station and there are numerous restaurants and bars within walking distance. The staff was very friendly and welcoming, the rooms were clean and the beds comfortable. Would not hesitate to stay here again.

Was this review helpful? Yes 1
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are glad to hear that you enjoyed your stay with us and hope to be your choice of accommodations should your travels bring you back to the area. More 

Amherst, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here while attending the Ultimate Womens Expo. The Valet were efficient and courteous. Iman, the guest services clerk at my check-in, was the most gracious and absolutely friendly smiling face. I believe she really enjoys her job. Every employee I interacted with was amazingly friendly and genuine and had an overall great appearance and demeanor. My favorite thing was... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you so much for such a wonderful review! We are so glad to hear that you enjoyed our location and amenities! We are looking forward to accommodating you during your future travels to atlanta. More 

Pittsburgh, Pennsylvania
Top Contributor
51 reviews 51 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in town for a convention (one of many) and the staff was courteous and helpful. Fast check in and out, concierge service for calling a cab, and very clean rooms make this a great place to stay. On top of that, the rooms are reasonably priced and Peachtree is just a short walk for great food and drinks.

Was this review helpful? Yes 1
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your recent stay with us. We are so glad to hear that you enjoyed your stay and accommodations at our hotel. We hope to see you again during your future travels to the area. More 

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