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Courtyard Atlanta Downtown

#24 of 190 Hotels in Atlanta
Certificate of Excellence
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133 Carnegie Way, Atlanta, GA 30303 (Formerly Hotel Indigo Downtown Atlanta)
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Courtyard Atlanta Downtown
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258 reviews from our community

Traveler rating
    127
    95
    26
    5
    5
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48
54
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thomasville, Georgia
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel from 3/24 - 3/25 and the only downside was the somewhat snooty concierge that checked us out of the hotel. He didn't make eye contact and responded to us like we were annoying him. Now that that is out of the way, our check-in concierge was AMAZING and sweet as could be. The valet was... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for choosing our hotel for your accommodations in our beautiful downtown area. I apologize for the service you received during check out and will address it with my front desk team. We aim to provide the best costumer service as well as outstanding guest experience and fell short from doing so during your stay. We appreciate any feedback... More 

Philadelphia, Pennsylvania
Top Contributor
69 reviews 69 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for one day this week and I would come back. Only four year old hotel, rooms felt new to me. Staff was very helpful, nice little bar and lounge downstairs. Very close to several goods dining options.

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for choosing our hotel during your travel to Giftmart. We are glad to have met your expectations during your stay and hope you choose us again for any future travel to the area. More 

North Canton, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay was great! We would not hesitate to stay here again. Everyone at the Courtyard was so friendly & helpful, from the front desk to the valets! Our room was spacious and clean! Thank you for a job well done!!!

Was this review helpful? Yes 1
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay! We are so glad to hear that we exceeded your expectations during your travels to Atlanta and hope to see you back soon! More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed 2 nights on business. It is a very nice Courtyard, but what made it a very good stay was the friendly and helpful staff. I marked it as a four vs. five because Marriott does not offer free breakfast or complimentary coffee in the lobby in the Courtyard properties. The hotel is literally next to a Marta station and... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that you enjoyed the proximity of our hotel to local attractions and restaurants in the downtown area. Unfortunately the Coutyard brand does not offer complimentary breakfast. We have packages available online that you can book which would include dining in our bistro for breakfast. We... More 

Vonore, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

The early morning front desk clerk was very helpful and provided great advice and directions for future trips. and the waitress that took our breakfast order was very friendly and helpful as well. Breakfast was excellent and there was a lot of it!!! The room was spacious and beautifully appointed. This Courtyard is a true credit to Marriott.

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for taking the time to share your feedback on your stay. We are so glad to hear that you enjoyed your stay with us. From the sounds of it, you must have had the Morning Scramble, which is one of my personal favorite items we serve. We hope to see you back during your return trip to Atlanta. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

You know it's usually the little things that comprise for an EXCELLENT experience, and this was one of those times. The front desk was quite helpful and friendly, I forgot my toothbrush and I got a complimentary one, which is always kind of nice when you forget something to not have to hunt it down.

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that we were able to exceed your expectations during your travels to Atlanta and hope you choose to stay with us again. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I needed to printout my tickets for event, and the front desk staff made sure that I was able to get it done! I had one hour before venue, the man from front desk let me use the staff computer, because the kiosk one was not online. Great Customer Service!

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Tony, thank you for sharing your experience with us on Tripadvisor. We apologize for the malfunctioning buisness center computer and are glad we were able to still assist you with printing out your event tickets. We hope that you choose us again, should your travels bring you back to Atlanta. More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice property in a good location. Close to all of downtown ATL. Modern rooms, the staff was great, front desk, bell men, waitresses all were friendly and made us feel welcome. Will definitely will stay there again.

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are glad to hear that you took advantage of our convenient location in the downtown area, near many attractions and entertainment. We look forward to serving you during your futur travels to the area. More 

El Dorado Hills, California
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Marriott has done a great job lately in upgrading their Courtyards for business travel to the point I sometimes choose them over full service Marriotts or their equivalent. The Atlanta Courtyard however seems to have gone to the back of the queue for upgrades. The lobby is dingy, the elevator barely works, the service is friendly but not very effective.... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are appreciative of any feedback we receive to allow for continuous improvement of our guest experience. I am sorry to hear that your request for a blanket was not honored and will address it with my team. Please let me know if i can be of any further assistance. More 

Ellisville, Missouri
Top Contributor
171 reviews 171 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 1 week ago

The property is very nice and is in a good location. That wasn't the problem. After a bad experience at another local property we called the Courtyard for a room. We were quoted a price and asked if that was for a King bed. We were told it was for two queen beds. We also requested a AAA rate and... More 

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GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. I am very sorry to hear that your bill reflected a different amount than what you have been quoted. I am assuming that the price was based on the queen room, rather than the double queen, however will address this miscommunication with my staff. In the event that this may happen... More 

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