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Holiday Inn Express & Suites Atlanta Airport West - Camp Creek

#6 of 190 Hotels in Atlanta
Certificate of Excellence
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3833 Princeton Lakes Court SW, Atlanta, GA 30331
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Holiday Inn Express & Suites Atlanta Airport West - Camp Creek
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769 reviews from our community

Traveler rating
    571
    135
    37
    12
    14
See reviews for
206
132
77
243
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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Thomasville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've enjoyed my stay in Atlanta and most of all the excellent customer service given by the hotel's shuttle drivers Tay & Patrick. Those guys were wonderful! We ask about the most popular places to eat and Tay recommended "This Is It!", it was just what we needed. Patrick and Tay had a lot of patience when we didn't know... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Located only 15 minutes from the Domestic terminal of ATL airport, this hotel is situated in a thriving area with lots of dining places and a Walgreens right beside. The small lake/pond behind gives it a very relaxed, quiet and out-of-the-city feel. The shuttle bus arrived on time, the driver was friendly, very helpful with the baggage and more than... More 

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Wellington, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

On Saturday March 7th my party was sent there by Delta. We checked in around 2AM. Alicia S at the front desk could not have been any nicer/better. We requested rooms close to each other because we were traveling with my 84 year old mother. Even though the hotel was booked she got us rooms next to each other. In... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I truly enjoy staying at the Holiday Inn Express ATL Airport Camp Creek West. I stay there whenever I'm in Atlanta on business. It starts with the efficient shuttle pick up/drop off at the airport. Tay does a great job of greeting you, handling your luggage and getting you to your destination. When you call for the shuttle, the Front... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Visited this hotel during a three night stay the end of February. The last morning after waking up I noticed bed bugs crawling on the sheet and mattress. I am now scarred and can't stay in a hotel without thoroughly checking the mattress. I sent the hotel the pictures I took but never heard anything back from them.

Was this review helpful? Yes 8
Jeff J, General Manager at Holiday Inn Express & Suites Atlanta Airport West - Camp Creek, responded to this review

NOT TRUE. Did not happen at our hotel and we have the documentation to prove it. The pictures submitted were clearly not taken at our hotel. The linens, towels, fabrics, and colors and patterns the insects are shown on do not exist in our hotel. Plus our outside professional exterminating company assisted by our Maintenance Manager, Executive Housekeeper and General... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

Tay was AWESOME! Very polite and helpful with recommendations and suggestions for local restaurants. He went above and beyond to offer to drive me to pick up dinner for my mom and I. He was easy to talk to and seemed genuinely interested in meeting our needs. Thanks for a great experience in the ATL.

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Birmingham, Alabama
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were scheduled to fly out of Atlanta on Thursday Feb 26th. The weather was suppose to get bad on Wednesday (our original arrival date) so we decided to drive over from Birmingham to Atlanta Tuesday night-the 24th. Well, obviously there were a lot of cancelled flights and some others decided to do the same and the hotels were booked... More 

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Leawood, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

I was stuck in ATL, and had to stay overnight on 3/1/15. I was very thankful for superior customer service by the shuttle driver, and Alicia B. who checked in many tired, frustrated travelers. They both were professional, and kind in the midst of checking in so many people after midnight. My room was clean, bed was very comfortable.

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chattanooga
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have used this hotel twice for a quick overnight stay and airport parking. Very good service. Quick bus ride to airport. They told us 15-20 minutes, but at 4AM it was only 8 minutes. Hotel was clean, the bed and bath linens were excellent! (Soft and pressed like new) I felt like we were the first guests to stay... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

My girlfriend and I were stuck in Atlanta for two nights (Sunday February 22nd and Monday February 23rd). It took us an hour after getting our flight details to finally get a room at a hotel; most places were over 200 a night and none were less than 124. We settled for 154 for a King Suite (still more than... More 

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