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Atlanta Gateway Hotel

5010 Old National Highway, Atlanta, GA 30349 (Formerly Windsor Hotel Atlanta Airport South)
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Atlanta Gateway Hotel
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Ranked #159 of 191 Hotels in Atlanta
A recent review
3 of 5 stars Reviewed June 19, 2015
Luencea R Pittsburgh, Pennsylvania
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289 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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College Park, Georgia
2 of 5 stars Reviewed 3 weeks ago

High price, low aesthetics and amenities. Although the people were really friendly, all else was a disappointment. Not the cleanest either. Bed was comfy, but linens appeared at the end of their life. No continental breakfast or fresh brewed coffee offered on site. Free parking.

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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

I got caught--along with thousands of other people--in one of those nation-wide airline disruptions caused by bad weather in Atlanta, and this was the only place hotel.com could find a room. I arrived at 1:20 am to find a line of more than 40 people (probably about 25--30 parties), some of whom said they'd been waiting over two hours to... More 

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Palm Harbor, Florida
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

Airlines put me in this hotel. Front desk staff was unprofessional and completely inept. I was given keys to a room that I walked into that had a half naked man sleeping in. The second key provided also was to a room that was occupied. On my second trip back down another recent check in came down with her key... More 

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Pittsburgh, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

The place does need remodeling. This time they offered free breakfast from restaurant they have it was poor. I ordered omelet was no omelet more of hard fried egg with uncooked green pepper and before it was folded piece of cheese tossed in. Tea was received cold. Pancakes was cold too. The order took hour to get. After that experience... More 

Was this review helpful? Yes 1
Toccoa, Georgia
1 review
1 of 5 stars Reviewed May 15, 2015

This is now called Atlanta Gateway Hotel. We used it to park our car while we were overseas through onestopparking.com. We returned just under 2 weeks later to find that someone had tried to break into our car and did over $600 worth of damage. We let the hotel know about the damage and they said they were not at... More 

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Suffolk
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 14, 2015

Took a bump off a full flight and was sent to this hotel. Only saw the reception area and my room. It all seemed a bit dated and tired but the reception staff were friendly. Room/bathroom was again tired and dated but mine (236) was beautifully clean. AC was pre-set and it was a lovely and cool when I got... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 29, 2015

We arrived after a long day and over booking at our original location by hotels.com this is all they could find to accommodate my family of 5. we were supposed to stay 2days but barricaded ourselves in the room and hauled but in the morning.. there were 4-5 security guards walking around with weapons not properly secured in holsters and... More 

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Midlothian, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 5, 2015

Place is horrible. Lobby smells very bad. Understaffed @ Check In Counter. Very bad neighborhood. no decent restaurants around. No airport shuttle, using Days Inn Vans. 1st room smelled terribly of smoke & a Non-smoking Hotel. 2 bath towels provided, no wash cloths or hand towels. Cable didn't work, no HBO or other movie channels. This place was nice at... More 

Was this review helpful? Yes 3
Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 25, 2015

Firstly, I never complain or bother to write reviews for hotels restaurants etc. I am a nice person who chooses to assume that if I experienced something bad at a service establishment it was simply bad timing, I read reviews before booking this hotel. They were very mixed. Some people said it was fine, others said a lot of what... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 22, 2015

The staff was moody and unprofessional. I had to wait and hour just to check in. The rooms remind you of a scene from the Bates motel, dirty smelled like UN protected sex and a musty locker room. The breakfast was like going to soup kitchen...

Was this review helpful? Yes 4
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