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W Atlanta Midtown

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188 14th Street at Peachtree, Atlanta, GA 30361
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946 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

I've stayed here before and it used to be ok... Quite stylish decor, decent rooms. But this week, I had stayed for 2 nights and decided to relocate because it was quite unacceptable... 1) The cleaning staff left my room door open after they attended to the room, which I discovered when I returned in the evening. (Complained to management,... More 

Was this review helpful? Yes
Toronto, Ontario, Canada
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel was good. Staff was really nice and helpful. The restaurant TRACE was really good - had great dinner and lunch. Room was a little small & needed a refresh - a little worn out. Attended an event - and the setup, food, staff...was really good.

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New York City, New York
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Although the staff were great... the hotel was lacking A LOT.. Rooms were clean but things were falling apart. This place definitely needs an upgrade. They should also warn you that this place turns into a "club" at night, lack of security with the amount of loud conversations in the wee hours of the night in the hallways and the... More 

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Travelers are raving about these Atlanta hotels

Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Reception told me W exceeds the Hilton Group but failed to elaborate when i asked further. No oral hygiene observed. Had to request time and again for toothbrushes etc despite staying there over 10 nights! On Menu Breakfast takes an average of 25 minutes for eggs and bacon, extremely unhealthy (very oily) and over priced at US 21. Concierge is... More 

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London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My first impression of this hotel was that it was a bit shabby. The floor of the entrance lobby looked like someone has just pulled up a carpet and left the remains of the underlay but it seems they are going for a textured look! The rooms are a reasonable size and the linen is spotless. The beds and pillows... More 

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Nairobi, Kenya
Level Contributor
81 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

W at midtown is overall a nice hotel, part of the Starwood chain. It has its up's and down's. The rooms are OK, well spaced and fairly large. However, the cleanliness of the rooms can be a challenge. I had juice and a salt dispenser on my desk for 4 days. Items on the floor are not picked up. The... More 

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WAtlantaMidtownGM, Manager at W Atlanta Midtown, responded to this review

Hello bulgenes. Thank you for taking the time to send us your review. We do appreciate hearing the good and not so good and have shared your comments with our team. We do hope we will see you again soon at our hotel and that your next review on us will be even better. All the best, W Atlanta-Midtown More 

Philadelphia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place to stay. Right location for everything. Many people suggested suburbs but this was the place. This would be 5 star if not for the terrible conceirage and nasty night manager. Day manager and rest of staff more than made up for any issues. Great location, clean beautiful room. Nice people all around.

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WAtlantaMidtownGM, Manager at W Atlanta Midtown, responded to this review

Hello one4vaca. Thank you for taking the time to send us your review. We are thrilled you enjoyed your stay with us and sorry to hear you had an issue with some of our night time team. We would love to hear more about that so we can rectify the situation. Please reach out to us at GMWAtlanta.Midtown@WHotels.com. Thank you... More 

Philadelphia, PA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Been coming here for 5 years and what keeps me coming back is the staff and customer service. They have always been so warm and accommodating. Maybe the rooms could be a bit updated, but for the location and reliability it always feels like I am coming home.

Was this review helpful? Yes
WAtlantaMidtownGM, Manager at W Atlanta Midtown, responded to this review

Hello JA109S. Thank you so much for your review and even more so for your loyalty to us. We know you could pick another hotel so thank you for picking us. And we think our team is the best too. We look forward to seeing you again soon. All the best, W Atlanta-Midtown More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I ordered a crib on booking and again at check-in at around 11am. I was told a crib would be sent to the room immediately. Returned at 8pm but there was no crib in the room. I called to request it and was told 10mins...then 10 more mins...then 10 more. In all we waited 2 hours 20mins with a screaming... More 

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WAtlantaMidtownGM, General Manager at W Atlanta Midtown, responded to this review

Hello Ruddles R. Thank you for your sending us your review. We are extremely sorry about your unpleasant experience with us and would like to make this right with you. Please email us at GMWAtlanta.Midtown@WHotels.com so we can discuss this situation further. All the best, W Atlanta-Midtown More 

california
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am currently staying here and would warn everyone against this establishment. Worse W and worse hotel I have ever stayed in!!!! First there was only one person at check in and a very long line of people. Second the room smelled like strong perfume and the carpet was wet - supposedly their mini fridge leaked. I now found out... More 

Was this review helpful? Yes 2
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