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The St. Regis Atlanta

#7 of 191 Hotels in Atlanta
Certificate of Excellence
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88 West Paces Ferry Road, Atlanta, GA 30305
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Breakfast for 2 Included
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The St. Regis Atlanta
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654 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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There are newer reviews for The St. Regis Atlanta
See the most recent reviews
rockford
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 21, 2012

Beautiful Hotel, thoughtful room plan and updated technology. Service was consistently inconsistent especially housekeeping and room service. Room was clean when I checked in but housekeeping did not keep it that way for my 4 day stay. Also, Please don't charge me extra for internet service, tacky and time consuming. Had an excellent spa experience with a professional well qualified... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Jeriy, I appreciate the feedback you have provided from your recent stay. Your comments regarding housekeeping and private dining have been shared with our leadership. I am pleased to hear you enjoyed your time in our award-winning Remede Spa. Please allow us another opportunity to demonstrate our gracious hospitality during your next trip to Atlanta. More 

Morristown, New Jersey
1 review
3 of 5 stars Reviewed October 16, 2012

The hotel is located in a inconvenient part of the Buckhead, be prepared to have a car or pay a bit for taxis. The hotel is inconsistent with service and ammenities, the check in understaffed and takes 5-10 minutes to check-in, be prepared to be blown off by the residents who get preferential attention while guest wait. The room and... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear furealnj, I appreciate the feedback you have provided and we extend our sincere apologies that your visit was anything less than exceptional. We value all feedback and have shared your comments with my fellow leaders to ensure this type of experience is not repeated. It is our priority to exceed the expectations of our guests under every circumstance and... More 

Milton, GA
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 8, 2012 via mobile

What a beautiful hotel! A staff that always greets you with a smile and a fabulous nightly champagne opening with a sword-a site to see! We were mere feet away from one of buckhead nicest restaurants making it a relaxing stay. The workout facility has a beautiful view of the pool. Only negative is the pricey fee of $34 to... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear SOmuchfun, Thank you for your compliments of The St. Regis Atlanta. Our staff at The St. Regis Atlanta truly takes pride in providing service with a smile and I have shared your kind words with our staff. We appreciate your acknowledgement and we look forward to welcoming you again soon! More 

Alpharetta, Georgia
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed October 6, 2012

We stayed here one night for our anniversary. To start off, the location is excellent. We are from Atlanta, so we are familiar with the area. The hotel is located in the heart of Buckhead, only steps from all the bars and restaurants. Chops steakhouse is literally attached to the hotel. We ate there one night and it was excellent.... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear DrewLuck, Thank you for taking the time to post your recent review. I am pleased to hear you and your wife enjoyed your anniversary stay. our staff who takes great pride in providing service that is beyond expectation and I appreciate your acknowledgment of our team. I have addressed our housekeeping managers regarding your comments to ensure this experience... More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 5, 2012

Great hotel, very nice room but none of that mattered when I got my bill and found I was charged $122.95 for items from the Honor Bar (mini bar). I took two, 1.7oz bottles of Jim Beam from the mini bar. Took three phone calls over three days (left two messaged that were never returned, finally insisted on speaking with... More 

Was this review helpful? Yes 5
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Chris S, I am deeply disappointed to hear of the inconveniences you encountered after your stay and hope you will accept my sincere apologies. Bringing these kinds of details to our attention allows us to improve our guest service for all guests and I ensure you this has been addressed with our staff. It is our priority to exceed... More 

Laurel, Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 2, 2012

Stayed here for a little getaway for a couple days with my wife. I can't say this property exceeded any of my expectations (certainly, for $400+/night, my expectations were high), but it's definitely one of the top 3 hotels in Atlanta. Loved just relaxing by the pool without having to deal w/the usual [annoying] stuff you see at other hotels... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Randy F, Thank you for taking the time to post your recent review. I am pleased to hear you and your wife enjoyed a getaway to our in-town resort. We strive to exceed the expectations of our most discerning guests. I hope that you will allow us another opportunity to demonstrate our award-winning service on your next trip to... More 

Santa Monica, California
2 reviews
5 of 5 stars Reviewed September 26, 2012

The St. Regis was an elegant setting for my son and daughter-in-laws' wedding weekend in September 2012. Most of the out-of-town guests stayed at the hotel and raved about the rooms, service, amenities, and location. The Rehearsal Dinner at the hotel was fantastic. It was located in the ante-room to the Ballroom, a beautiful, perfectly sized room for our function.... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear CaliforniaGirl90402, I wish to extend my sincere gratitude for your recent review of The St. Regis Atlanta. It was our pleasure to host this memorable occasion for your family and I am pleased to hear the service you received was beyond expectation. I will share your kind words with all members of our staff and extend your praises to... More 

Fort Worth, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2012

All of the hotel personnel were absolutely wonderful, very accommodating, professional and friendly without being intrusive. Located in Buckhead (great area) and within walking distance to other fine restaurants and the very fine LW Chocolatier!

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Pam D, Thank you for your compliments of our metropolitan manor. I am pleased to hear you enjoyed your stay and enjoyed our superior service and hospitality. It will be our pleasure to welcome you again during your next visit to Atlanta. More 

San Antonio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 21, 2012

We stayed for a long weekend, September 14th through the 17th. Our luggage made it out of the taxi before we did and our greeting was warm and helpful. We were pleasantly surprised to discover that our room (The Caroline Astor Suite) was already available for check-in upon our 11:00 a.m. arrival. Several others had commented that a butler would... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear PJPeek, I appreciate you taking the time to share your feedback of your recent stay. Bringing these details to our attention allows us to improve our service for all guests and I have taken a moment to share your comments and concerns with our staff. We value our guests and hope you will allow up another opportunity to demonstrate... More 

Fairfax, Virginia
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed September 20, 2012

Wonderful location in Buckhead. Everyone, from bell staff, front desk, concierge, housekeeping--was helpful, professional, friendly, and not at all snooty. Unbelievable soaking tubs in the rooms! 24 hr gym, and spa is great as well. Would definitely come again.

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear travelmf82, I wish to extend my sincere gratitude for your recent review of The St. Regis Atlanta. I am pleased to hear your overall experience was excellent and I look forward to sharing your kind comments with our staff and leaders. It will be my pleasure to welcome you to our address again very soon. More 

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