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The St. Regis Atlanta

#7 of 190 Hotels in Atlanta
Certificate of Excellence
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88 West Paces Ferry Road, Atlanta, GA 30305
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The St. Regis Atlanta
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615 reviews from our community

Traveler rating
    460
    83
    46
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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    (615)
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There are newer reviews for The St. Regis Atlanta
See the most recent reviews
Charlotte
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2012

My wife and I recently stayed a few nights at the St. Regis in Buckhead, Atlanta. It was a our first anniversary and we wanted a special place that we could go to each year to celebrate and create a tradition. Well, we found it. This place is outstanding, complete with Suites, 24 hour private butlers and service, service service.... More 

Was this review helpful? Yes 1
Management response:

Dear Kevin S, Congratulations on your recent anniversary! We couldn't be more honored that you chose to celebrate this milestone in your life with The St. Regis Atlanta. Thank you for your kind words and we hope you will visit our address again soon. More 

Chicago, Illinois
Top Contributor
50 reviews 50 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 25, 2012

The facilities are what you would expect - outstanding. Impeccable rooms, grand entry, beautiful bar. The service was very good in places, but more like a 3 or 4 star in others. The bar staff service was outstanding. But the check in staff was only mildly courteous. It took 20 minutes to check-in and they were indifferent. I would stay... More 

Was this review helpful? Yes 1
Management response:

Dear JManly, I truly appreciate the feedback you have provided. Your comments will be shared with management, to ensure this type of experience is not repeated. Your satisfaction and loyalty is a priority to The St. Regis Atlanta and I hope we may welcome you again in the near future. More 

On the road again
Top Contributor
346 reviews 346 reviews
69 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed June 19, 2012 via mobile

What should be a great hotel showing signs of wear on carpets and less that attentive attention to details. Health club was out of towels for the third time, out of water and no one walks the property like the GM each day to see what needs care. The nice blue pool furniture got replaced with garish colors that clash... More 

Was this review helpful? Yes 2
Management response:

Dear Dr.VonCueBall, Thank you for taking the time to post your review. I have reached out to you via personal message to request more details from your stay. The feedback you have provided allow us to improve our service. We value our SPG Platinum guests and hope you will allow up another opportunity to demonstrate our signature hospitality the next... More 

Georgia
Top Contributor
143 reviews 143 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed June 18, 2012

This hotel is run in a true European style deserved of accolades reserved for the finest 5 star accomodations

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Management response:

Dear Peripateticmensch, Thank you for taking the time to share your experience. Our uncompromising service make us a truly unique destination and we appreciate your acknowledgement. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2012

A fabulous experience that my family will never forget . From the instant we pulled up to valet we felt special. The hotel is glamorous and luxurious,yet very comfortable.the staff was personable and efficient and very informative.I cannot wait to visit again.paces88 was excellent also. My husband is a chef and he really enjoyed his meal!

Was this review helpful? Yes 1
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Marvinaddie, It brings me great pleasure to read about your experience in Paces 88 American Bistro. It is a true compliment to our Chef's talents to receive such praises from a fellow culinary professional. I look forward to having you and your husband as our guests again in the near future. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 13, 2012

Just stayed at the St. Regis for a long weekend. Loved the room, room service and the feel of the hotel. The hotel desperately needs more valets. It took a long time when we arrived to get someone to help us with our bags and took too long to leave at the end of the weekend. Also, be sure to... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear JJE, I truly appreciate the feedback you have provided. While we are disappointed to hear of your billing difficulties, we appreciate your acknowledgement of our private dining service and elegant atmosphere. Your comments have been shared with our management and we hope to welcome you to our address again in the near future. More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 3, 2012

My daughter won a mother's day contest on a local radio station and part of the prize was a night at the St. Regis. What a beautiful room! Great balcony! Great staff! Nice pool. Comfortable bed! With our budget, I'd never spend the $370 to stay there but we thoroughly enjoyed it. Very well appointed. Very well located for Buckhead... More 

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Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 1, 2012

I stayed at this property for a nice 4 day getaway. The ambience is lovely and the service is truly wonderful. The location is convenient to the shopping mall and the courtesy SUV will take you there. The room was nice, pretty standard compared to other St. Regis properties. Only downside is that my room happened to face the neighbouring... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear JakeSG, We value our loyal SPG members and their feedback. Bringing these details to our attention allows us to improve and your comments have been shared with our management. I hope that you will allow us another opportunity to demonstrate our signature hospitality again soon. More 

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 29, 2012

I was excited to be checking into the St. Regis! Booked a double queen bed suite online requesting pool view/Juliette balcony but upon checking in was told that wasn't an option, they only have king beds with the pool views. :-( The 680 SF, Metropolitan was elegant as expected. Quiet, clean, firm beds with soft pillows, huge, soaking tub, marble... More 

Was this review helpful? Yes
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Dransom, Thank you for your recent TripAdvisor review. I am pleased to hear you enjoyed the Pool Piazza and our nightly sabrage ritual during your stay. We hope you will choose to visit our Metropolitan Manor again very soon. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2012

Exceptional service and caring staff made sure my stay was as comfortable as possible

Was this review helpful? Yes 1
StRegisAtlanta, General Manager at The St. Regis Atlanta, responded to this review

Dear Marklar M, Thank you for choosing to be our guest during your recent stay in Atlanta. Your recognition as a “home away from home” is a great compliment to our staff who takes great pride in providing service that is beyond expectation. We appreciate your acknowledgement and look forward to welcoming you again soon. More 

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