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W Atlanta Downtown

#40 of 190 Hotels in Atlanta
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45 Ivan Allen Jr. Blvd, Atlanta, GA 30308
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W Atlanta Downtown
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657 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Texas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The lighting in the sleeping rooms is awful. With every lamp on it is still dark. This is bad when you have to open the curtains and you have a courtyard view that is directly across from offices. King rooms only have showers and are small, like a bedroom. The queen room has two double beds and is more spacious,... More 

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WAtlantaDowntownGM, Manager at W Atlanta Downtown, responded to this review

Thank you for taking the time to write a review. Your kind words about our Talent are appreciated and I will share with the team. I hope you enjoyed your stay in Atlanta and we look forward to having you back in our city. More 

Augusta, Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I had a wonderful time and found rest in this relaxing hotel. Staff was very friendly. Room was clean and beautiful! Great for couples weekend. Downtown Location. I will book this hotel again whenever I need some "me" Time

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for choosing our location for your “me” time! I am glad that we were able to provide your excellent service, yet you were able to relax. We hope to see you soon at our property. More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

While I only stayed one night, I felt it appropriate to write a review about how helpful and accommodating the staff were. I was originally given a room with a connecting door to another room (which was locked of course), but with very noisy neighbors. The front desk immediately responded to my request for a quieter room. I also forgot... More 

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for your feedback. The W brand initiated in New York, and every W location is uniquely built, we all try to somewhat stay in line with the concept. Thank you for noticing the craftsmanship of the building. Our talent goes the extra mile to provide ‘Whatever/Whenever” service to our guest and I am glad we were able to... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff here was very hospitable. The concierge helped with just about everything I needed, the courtesy shuttle driver was great and my facial at the spa was the best I have ever had. Kimberly was my technician and she was so awesome! My skin felt and looked amazing afterwards and I usually feel like facials are overrated, but not... More 

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for staying with us! Bliss spa has amazing technicians. I will make sure I share your feedback with our talent. I appreciate the time you took to review our hotel. Until next time…. More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everyone, from the valet, the front desks, room service, the bar, treated us great. This location is perfect, as it is close to the I75/85, which made travel easy. Happy hour at the hotel bar was very smooth. We will absolutely be staying here again.

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for your feedback. I am glad we were able to provide excellent customer service. We work extremely hard to make all of our guest experiences exceptional! More 

vienna
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

W hotels are different and the W Atlanta Downtown is one of the best examples why they are so popular. Nice stylish rooms, great a la carte breakfast, a good gym and a swimming pool on the rooftop. If the staff at the bar would change from snotty to a more welcoming attitude things couldn't be better. But maybe this... More 

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for staying with us! I am glad you enjoyed our property and our amenities! Also, thank you for your feedback on our Talent. I take all comments seriously. I will share your remarks with the team and I look forward to seeing you back in Atlanta soon. More 

antwerpen, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 6 nights at this property last week. The hotel is located close to the world of coca-cola, Atlanta Aquarium and the museum of human rights, in the first 16 floors of a 27 floor building, . The next 11 floors are W residences. The 16th floor is the Bliss spa and outside pool, allbeit that the pool area... More 

Was this review helpful? Yes 1
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking the time to review our property. Your feedback and comments are greatly appreciated. I love the fact that our property is centrally located in the heart of downtown Atlanta. We are within walking distances of all of the great attractions – World of Coke, Phillips Arena, Georgia Aquarium and much more. I must agree with you,... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ok, so, I will say this. The staff is welcoming and friendly. I have stayed at this property more than once. Each time the service is impeccable. The accommodations are a little different. If you like contemporary, lofty, edgy this is the place for you. The rooms are funky and a little cold in ambiance to me. If I were... More 

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

I appreciate you taking the time to review our hotel. All feedback is welcomed and appreciated. Our hotel décor is built after the first W Hotel in New York. Each property has its own unique flair and style incorporated into the design. Our Talent always provides excellent customer service and I am glad he was trying to accommodate your needs... More 

Olney, MD
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived on a busy weekend and was greeted by the hotel General Manager and a number of his staff who were at the entrance and in the lobby assisting guests. With that type of arrival experience it should be no surprise that the hotel staff we encountered was very pleasant and helpful. While it has self park we found the... More 

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WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for staying with us. I am excited to hear that our staff met your expectation. With so many hotels in the Downtown Atlanta area to choose from, I am glad you choose W Atlanta Downtown. I will share your remarks with our Talent and BLT staff members. I review and appreciate all feedback and appreciate you taking the... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had an meeting at the W Atlanta. The service was awesome. Kathy the catering manager and her people Tina and the young man (sorry can't remember his name but Kathy will know) were very attentive and really made my job easier. Awesome group!!! Alyssa and Marsha the event planners were top notch.

Was this review helpful? Yes
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for the wonderful feedback! I am pleased to hear you meeting and the time you spent on property were a great success. I will share your comments with our Talent. I appreciate you taking the time to review our property and I hope you come back to visit us again soon! More 

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