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All 189 Atlanta hotels

Extended Stay America - Atlanta - Lenox

2.5 of 5 Hotel   |   3967 Peachtree Road, Atlanta, GA 30319 (Formerly Extended Stay Deluxe)
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51%
Ranked #150 of 189 hotels in Atlanta
A recent review
5 of 5 stars reviewed 4 weeks ago
wayne m Atlanta, Georgia
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  • Reviews (54)
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54 people have reviewed this hotel

Traveler rating
    17
    8
    8
    4
    17
See reviews for
11
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Memphis, Tennessee, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is very run down. There are health and safety issues in the rooms. Foul odor throughout hotel. There is mold in the rooms, drawers in bathroom and kitchen are unsanitary. Linen had pubic hairs in bed. Sofa stained with an unknown foul smelling fluid. Air condition stinks.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Lenox, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness issues in your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be reviewing our cleanliness standards and procedures to ensure your experience is not repeated. I am... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Isaac Diourte, the General Manager, has developed a professional staff that you only expect to find in a much more expensive hotel -- from the Front Desk, Housekeeping and Maintenance -- the service is friendly, responsive and professional. It's a real "gem" for business, trade show, Braves/Falcon travelers, etc. because it's located next to a major MARTA train/bus station that... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014

Do NOT stay here. The first day I got here, I found 3 millipedes in my room and killed them. After that I thought it would be fine so I didn't complain. But thats just the beginning. The "clean" sheets are stained, the pillows are terrible and the bed made my back hurt. & Lets not even talk about the... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 29, 2014

I stayed for 3 weeks from June 5th till June 28th 2014. Found this hotel to be very safe, easy to commute (MARTA station just behind), all shops within 5 mins walking distance. Value for money. And the front office and the hotel staff(James...) were very warm and helped me a lot. Definitely I would recommend if you are planning... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Lenox, responded to this review

Thank you so much for posting a review of our hotel. We are glad to read that you were pleased with your experience and had a comfortable stay. We are also happy that our staff, especially James, provided you with superior customer service. Once more, thank you for posting your review. We look forward to having you visit with us... More

Sugar Hill
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2013

Stayed at this hotel for downtown event. Room was clean and very comfortable. Hotel is very convenient to the Brookhaven Marta station, right across the street. However tracks do run right behind hotel, so just request front room and you wont be bothered by the noise. Very good value for the $$$. Would stay again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Lenox, responded to this review

Michael - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your clean, comfortable room and our hotel's convenient location. We hope you enjoyed the event that brought you to our hotel! Thank you again for your kind words. The staff and I... More

Los Angeles, California
1 review
5 of 5 stars Reviewed November 12, 2013

I was very hesitant at first when I booked a room at extended stay Lenox with all the bad reviews I read online but I must say I was quite impressed. The room was clean and comfy and the customer service was outstanding. From the cleaning ladies to the front desk and management , everyone was very pleasant.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Lenox, responded to this review

It is so rewarding to read that you had a great experience staying with us. Thank you for your comments. We are very pleased to hear that you found your overall experience outstanding as we strive to provide the best customer service possible. Thank you again for your kind words. The staff and I would love to provide you with... More

Annapolis, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 13, 2013

I stayed at the Lenox location and it was the (BATES Motel) from the Norman Bates Psycho Movie. I was dirty ,old and stink. The hotel needs to be renovated or closed. It makes no sense that a hotel located in the nicest part of Atlanta could be that bad, I was moved three times. My first room was dirty,... More

Was this review helpful? Yes 3
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 28, 2013

I made a reservation at this Extended Stay America, because I was visiting a friend that was staying here. Confirmed the reservation the day of arrival and even guaranteed it for a late arrival since out flight was not getting in until 9:30PM. When we arrived at 12:30AM, we were told that the hotel was sold out and that we... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Atlanta - Lenox, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the transfer to our sister property is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would like to speak with you further concerning this matter, mthigpen@extendedstay.com. I do... More

Miami Beach, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2013

Read before you book. Only good thing about this place is excellent location. I checked out after 1st night - booked for 7 days. Was planning to stay 1-2 months since I just moved here. I've stayed at other Extended Stays with no problems - excellent properties and staff. This one isn't the case. 1) The room was muggy, and... More

Was this review helpful? Yes 2
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 30, 2013

The staff at this hotel are great- super friendly and helpful. However, the cleanliness of the room is way below my bar for a hotel. There were bugs around the phone, hair on the carpet, cigareete butts in the pool, and the kitchen floor was so sticky it made sounds everytime you walked on it. If this were remedied I... More

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Atlanta - Lenox

Address: 3967 Peachtree Road, Atlanta, GA 30319 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Lenox 2.5*
Reservation Options:
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Also Known As:
Extended Stay Deluxe Lenox North Hotel Atlanta
Extended Stay Atlanta
Atlanta Extended Stay

27 photos of this hotel

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Near Extended Stay America - Atlanta - Lenox

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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