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All 189 Atlanta hotels

Westin Buckhead Atlanta

4.0 of 5 Hotel   |   3391 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)
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73%
Ranked #78 of 189 hotels in Atlanta
A recent review
5 of 5 stars reviewed 1 week ago
Emily-GA Watkinsville
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586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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florida
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

My husband and I were very disappointed with this hotel. In our room you could hear the conversations of people speaking in normal voices in the next room. The gym facility was totally under construction. You couldn't step off the elevator on that floor. The coffee maker in our room was broken and there was nowhere to get coffee in... More

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear gaillardFlorida, I have reviewed your comments regarding your stay with us at The Westin Buckhead Atlanta. I take all comments seriously and appreciate all the feedback that you have provided. I do apologize that we did not meet your expectations and provide a memorable experience. Again, Thank you for the comments which we will use to improve our service... More

Watkinsville
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I read many reviews of this hotel before our arrival last week. We were not disappointed! Our room on the 9th floor was remodeled and we were its first occupants! Everything was great and we had a very nice view! The highlight of the hotel was the employees! From the time we arrived until our departure, we were greeted like... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear Emily-GA, Thank you for sharing your comments. I'm always delighted to hear when our guest state they had a great stay. Our associates work exceptionally hard to make every guest feel special and I'm glad to see this was a highlight of your visit. Thank you for staying with The Westin Buckhead Atlanta and I do hope you and... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I am beyond disappointed in this Westin!!! My husband and I came to Atlanta on July 4 to see the amazing fireworks at Lenox Square Mall. We chose to stay in Buckhead because we knew it would have the finest hotels and best proximity to the show. I chose the Westin, as I expected it to provide us with a... More

Was this review helpful? Yes 1
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear BeachBlonde09, I would like to begin by offering my sincere apologies for the poor experiences you faced during your most recent visit to The Westin Buckhead. As a team, we pride ourselves on our level of service and to hear that we did not meet and exceed your expectations is troubling. I welcome your feedback as a gift and... More

Arlington, Virginia
Top Contributor
106 reviews 106 reviews
64 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical nice Westin. Club lounge with a small selection of appetizers in the evening and breakfast in the am. Efficient valet parking. Can walk to a few restaurants although must cross busy streets. Other restaurants within short (albeit congested) driving distance.

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear 150nightsperyr, Thank you for posting your comments. I'm glad you enjoyed our property and the surrounding Buckhead area. Thank you for staying with us and I do hope you will come back to visit with us again the next time you are in the area. Sincerely, Alicia Wiley General Manager More

Atlanta, Georgia
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Westin is located at Lenox Mall and is in a great location. However, you will PAY $$$ additional fees for any extras-parking and internet. As an SPG member you do not get any deals or freebies and when compared to other hotels in this are these amenities are included. As I mentioned earlier you will pay $22 a day... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear RayQ1, Thank you for taking the time to share your feedback. I'm pleased to see that you enjoyed your room and our signature Heavenly Bed. Your comments will help us in our ongoing efforts to improve our services and I hope to welcome you back to our hotel very soon! Sincerely, Alicia Wiley General Manager More

Park City, Utah
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have been critical of another Westin property in this area recently...well this hotel hits the spot and restores my confidence that Westin is a 4 star brand. The Westin Buckhead is a revamp on the old SwissHotel structure in the Lenox area of Buckhead, Atlanta, GA. A very artistic site with good service, a good facility and 4 star... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear ACDMD, Thank you for the great review of our hotel! Your kind comments are greatly appreciated. The hotel and surrounding area have so much for you to experience and I'm glad you were able to take advantage of it. Thank you for staying with us and I hope to see you again very soon. Sincerely, Alicia Wiley General Manager More

Greenville, South Carolina
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here this past year over the holidays. It is right in the heart of Buckhead, very close to the mall. It was nuts trying to get in and out of the hotel. Atlanta traffic is awful. The van driver was very nice and took me to target to grab a few things. Our room was... More

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear Lucyaf, Thank you for taking the time to share your feedback. I'm glad that you enjoyed your stay at our property. I do take all comments seriously and appreciate all the feedback I can get. I do apologize for the bad experience you received at breakfast. I will be addressing these issues with the management staff so we may... More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 5 weeks ago

Valet service USA Parking System, Inc operating out of the Westin Buckhead destroyed my BMW's manual clutch while redlining the engine. Took a good bit of time for the vehicle to be delivered as the original valet gave up and went to hide, and then the manager delivered my car.

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear Jonathan P, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please be assured that I have shared... More

Wilson, North Carolina
Top Contributor
126 reviews 126 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 23, 2014

Stayed on a weekend in June at Westin Buckhead. Hotel seemed fairly empty and assume it is busier during the week. But, this was great and felt like we were in a boutique hotel. Great service and wonderful lobby and bar. Rooms were typical Westin in size and character. $159/night for prepaid rate, which is about as good as you'll... More

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear Guest, Thank you for the great review of our hotel! Your kind comments are greatly appreciated. The hotel and surrounding area have so much for you to experience and I'm glad you were able to take advantage of it. Thank you for staying with us and I hope to see you again very soon. Sincerely, Alicia Wiley General Manager More

Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

I stayed at this hotel the first weekend of June. I had a very pleasant stay. The staff was very nice, accommodating and professional. The room was huge and comfortable. The breakfast was plentiful, hot and well prepared. I stayed in the executive suite. I was surprised to find the room had a Murphy bed. It did not matter because... More

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review

Dear Guest, Thank you for the great review of our hotel! I'm so glad that you enjoyed your stay and hope you will think of us again the next time you are in the Buckhead area. Sincerely, Alicia Wiley General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Club lounge(5)
  • Great location(3)
  • Valet parking(3)
  • Hotel staff(3)
  • Fire alarm(3)

Additional Information about Westin Buckhead Atlanta

Address: 3391 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Buckhead Atlanta 4*
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Also Known As:
Westin Buckhead Atlanta Hotel Atlanta
Westin Atlanta
Atlanta Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#21 Luxury Hotel in Atlanta #48 Business Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
Situated on Peachtree Road and adjacent to world-class shopping venues, The Westin Buckhead Atlanta has the perfect location in one of the cities best neighborhoods - Buckhead. ... more   less 
Number of rooms
365

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