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JW Marriott Atlanta Buckhead

#34 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
Best prices for: 1 room 1 guest
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Ranked #34 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed September 19, 2013
QueenCityTravels Charlotte, North Carolina
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654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Atlanta Buckhead
See the most recent reviews
Charlotte, North Carolina
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2013

This is a typical JW – all the nice touches, clean, updated rooms & lobby features and a tasty restaurant that serves food pretty late. It’s attached to an office building and the mall so it’s a great place to go if you are working and are bringing someone who’s not… The buckhead area in general is a great place... More 

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Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

I’m glad you found our hotel to be so convenient for your travel needs. We are so fortunate to be located in Buckhead where there are so many options to entertain our guests. I hope you will come back to visit us soon whether traveling on business or pleasure. Thanks for sharing your comments. More 

Auckland
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 10, 2013

I checked into the Marriott Buckhead after midnight. Reception staff were welcoming and went to a bit of trouble to find a transformer to convert one of my 220 volt appliances to US voltage. The room was spacious with the usual amenities plus an iPod dock in the alarm/radio. The tea/coffee making facilities were good with tea and coffee sachets... More 

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Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

I am happy to learn that you found your guest room to be comfortable and all amenities to be appropriate for your needs. I am so sorry that you had a leak from the floor above and am terribly sorry for the inconvenience. I can assure you that upon learning of this we have had our engineering staff investigating the... More 

Los Angeles, California
Top Contributor
53 reviews 53 reviews
53 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 7, 2013

JW Marriott is Marriott's luxury brand, but this property does not have the all-over-the-hotel luxury feel of some luxury hotels, but the rooms are nice and elegant and the lobby looks great as well. Still, this JW Marriott lacks the luxurious rooms of the JW Marriott Denver Cherry Creek and the contemporary sleekness of the JW Marriott LA LIVE. Overall,... More 

Was this review helpful? Yes 2
Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your sharing your comments. I am glad you enjoyed the concierge lounge during your recent visit. Buckhead is located in the center of the financial, shopping and dining district of Atlanta so we can get congested at times. The next time you visit, you might find the MARTA rail station which is located directly across the street... More 

Savannah, GA
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 7, 2013 via mobile

Great location. Decent hotel. Nice bellmen. Nice lobby bar. Great convenience to Marta. I flew in and rode Marta to the hotel, couldn't have been easier. Normally prefer the Ritz Carlton but got a great rate and with Marta so close I couldn't resist.

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Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

We do have a great location which is so convenient not only to the MARTA rail station but to many of the Atlanta attractions. Thank you for visiting. We hope to see you the next time you can’t resist! More 

Winter Park, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

This hotel believes in service. They great you at the door and know your name by the time you hit the counter. They make sure you do not want for anything. Would definitely stay again. Restaurant is good for breakfast. Location being attached to the mall makes easy for shopping.

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Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

Fabulous comments – thank you! We strive to ensure we exceed your expectations and that you only want one thing when ou depart -- to return. I hope to see you soon. More 

fort myers
Top Contributor
52 reviews 52 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2013

Traveling for business on a quick, two-day in and out, I didn't spend much time in the hotel itself; however, what I did encounter was a comfortable, moderate room that didn't so much physically carry the essence of the JW brand (room had dated finishes and décor), but it did provide the service level I would expect. From the greeting... More 

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Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking time to post your comments. Glad that your stay was a comfortable one and that your arrival and service levels exceeded your expectations. We appreciate your comments on the room finishes and will definitely take our guests comments into consideration during our next guest room update. Please come back and spend a little time to enjoy... More 

Boston
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 30, 2013

The (recently redone) rooms here are a bit on the smallish side, which speaks to the age of the hotel. The lobby is average and could easily be a Courtyard property, there is no outdoor space to speak of. The indoor pool is large, and parts of the pool have been redone--for instance, the decking looks new, but the interior... More 

Was this review helpful? Yes 1
Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

You will be delighted to know that beginning September 9 our health club locker rooms and pool are scheduled for a complete re-invention! I believe you will enjoy the new look and hope you will return to check it out when completed. Our fitness room will remain open during the process and our state-of-the-art cardio equipment is getting a great... More 

Tallahassee, Florida
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 19, 2013 via mobile

Great weekend find on Priceline. Would absolutely stay here again. Location, service, comfort, updated rooms, huge indoor pool, awesome gym and attached to Lenox Square. Loved it. Dionne checked us in. She was so welcoming and very efficient...adorable!

Was this review helpful? Yes
Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

We “loved” your comments. Thank you for sharing. We are truly fortunate to have Dionne at the helm. She is very efficient and welcoming and we are lucky to have her on our staff. I will be sure to share your comments with her. We will see you next time. More 

New York
Top Contributor
60 reviews 60 reviews
33 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed August 19, 2013

We stayed at this hotel as it was near friends who were having a surprise party for very close friends. We did have a bit of trouble finding the entrance at night and went to the other Marriott across the street first. Our first reaction was that the lobby was beautiful but the smell that permeated the lobby was so... More 

Was this review helpful? Yes 2
Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent posting. The hotel is connected to Lenox Square Mall and is indeed a great location if you plan to do a bit of shopping or participate in many other nearby activities. I’m glad you found our hotel to be of great value and found it to be beautiful. I am truly sorry that you had... More 

Charlotte, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

We went to GA on a family trip, and decided to stay at the JW Marriott. The hotel was beautiful and it was pretty nice that it was located right next to the mall. All the staff was wonderful. My only compliant would be that the couple at the pool couldn't keep their hands off of each other...wish they went... More 

Was this review helpful? Yes
Mike_Giamundo, General Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for selecting the JW Marriott Atlanta for your family trip to Georgia. I am so happy you enjoyed your visit and our wonderful staff. We are indeed blessed to have such a great team. We will all be looking forward to welcoming you and your family back again soon. More 

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