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All 189 Atlanta hotels

JW Marriott Hotel Buckhead Atlanta

4.0 of 5 Hotel   |   3300 Lenox Rd, Atlanta, GA 30326 (Buckhead)
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81%
Ranked #31 of 189 hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Frequent T Toronto, Canada
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514 people have reviewed this hotel

Traveler rating
    234
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100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel. Staff was very friendly and helpful. John the bellman was especially helpful. Went out of his way repeatedly. Would be happy to stay at this hotel again. The fact that the hotel was attached to the mall was a very fun plus! Be careful that you don't actually try to book in at the Marriott across the street... More

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Top Contributor
114 reviews 114 reviews
47 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff was prompt and courteous. The room was nice had a good view as well. The restaurant was closed on a Thursday night even though posted hours say open. It was a good value close to mall. Did go to restaurant for breakfast after race and the food and staff were very good

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1 review
2 of 5 stars Reviewed 2 days ago NEW

This had to be one of the poorest experiences I've had at a JW. The front desk staff made little effort to rectify their errors despite me booking this room well in advance. I was put in a handicap room with no attempts to recover the situation. I would take my money and go somewhere else next time

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I stayed at the JW Marriott this week. My two daughters' phones were both stolen by a threatening man at the pool who could have potentially hurt them physically. Nothing was done about it by the hotel. Loss protection did nothing to help or make me feel safer about this stay. I would not recommend this hotel to anyone. The... More

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Southington, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for three nights on a business trip. From the self-park lot, upon entering the hotel and climbing up a few stairs with luggage in hand (I didn't know there was an elevator) I smelled a scent of cologne. It was strong cologne and the whole first floor smells of it. The first floor has a nice interior.... More

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Mike_Giamundo, General Manager at JW Marriott Hotel Buckhead Atlanta, responded to this review

Thank you for your sharing your comments. I want to personally apologize for the confusion you experienced during check in. I have shared your comments with our front office and housekeeping teams for additional training. I am glad that once you were settled into your room you found your accommodations comfortable and were able to enjoy our executive lounge. I... More

Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at JW Marriott at Buckhead for an extended period during my many business trips to Atlanta. The hotel offers a very convenient location, a comfortable stay and friendly staff. I liked the food and service. The lounge on top floor offers a spectacular view. The hotel is connected to a mall and the locality has many good places... More

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Mike_Giamundo, General Manager at JW Marriott Hotel Buckhead Atlanta, responded to this review

Thank you for your post. I am pleased you found our location to be convenient for your travel needs and enjoyed the service, food and our friendly staff. I must agree that our executive lounge has one of the best views of downtown Atlanta. I hope you will have an opportunity to stay with us again during your next trip... More

Birmingham, Alabama
Top Contributor
56 reviews 56 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Been to this JW Marriott many times. They did a nice remodel and the staff are friendly, HOWEVER this time, we booked a room for THREE and received an "upgrade" to a larger room but with only ONE bed and a pullout couch. The couch was not comfortable for our 12 year old. The corner room smelled very musty, there... More

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Mike_Giamundo, General Manager at JW Marriott Hotel Buckhead Atlanta, responded to this review

I would like to sincerely apologize for the disappointment in your recent visit. I have personally followed up with our team to address the service and housekeeping issues you have shared. Our engineering team is also checking the sensors and air conditioning in our corner rooms. Thank you for letting us know. We do appreciate your loyalty and the nice... More

Birmingham, Alabama
Top Contributor
139 reviews 139 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed in this hotel numerous times and it is a very nice hotel but I stay in 2 other JW's and they are nicer and I think better managed properties. It is hard to criticize this hotel because it is good but the small things make the difference. On this trip, for example, there was a wadded up... More

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A quick trip to Atlanta and I wanted a place where i could shop and close to downtown. Hotel was not as nice as other JW, but it's ajdacent to mall, close to restaurants. The hotel is a bit smaller than I was epecting, but it's clean, staff is efficient, very polite. Rooms were decent, clean and very comfortable. We... More

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Nassau, New Providence Island
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a thoroughly wonderful time at JW Marriott! Everything was in excellent order and the service was over and above the best!! Bruce, John, Felix, Richard & Michael were all excellent!!! The location is perfect for shopping and seeing a bit of Atlanta! We will surely be back!

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Mike_Giamundo, General Manager at JW Marriott Hotel Buckhead Atlanta, responded to this review

I am so pleased that you and your family had such a wonderful time. Our associates take great pride in providing exceptional service and pleasant memories. Bruce, John, Felix, Richard and Michael will be delighted to learn that you enjoyed their service. I am proud to have these fine associates on our team. Glad to hear you will return. More

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Additional Information about JW Marriott Hotel Buckhead Atlanta

Address: 3300 Lenox Rd, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel Buckhead Atlanta 4*
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#12 Green Hotel in Atlanta #12 Luxury Hotel in Atlanta #28 Romantic Hotel in Atlanta #32 Business Hotel in Atlanta #43 Family Hotel in Atlanta
Hotel Class
Number of rooms
371

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