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JW Marriott Atlanta Buckhead

4.0 of 5 3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
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JW Marriott Atlanta Buckhead
JW Marriott Atlanta Buckhead
JW Marriott Atlanta Buckhead
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620 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is now one of my favorite hotels. The staff was over the top with excellent service, efficiency and accommodation--exactly what you want when traveling for business. However a price discrepancy put it all at risk. Let's start from the beginning... 1) The valets were quick and efficient. 2) Check in counter was accommodating. When I asked if my room... More 

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Newport, Rhode Island
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Probably the best amenity is the proximity to the Lennox square mall - with high-end shops and restaurants- serves as the Buckhead town center. With the exception of the mall which is completely indoors, this is not a walking town. All of the streets are busy 2-4 lanes highways. You will be disappointed by the area if you come for... More 

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Down South
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this hotel based on its location near the Marta line since we were in town for a Philips arena event and our usual downtown hotel sold out. The hotel's front door is literally across the street from the Marta entrance so very easy to use, even with suitcases. We loved that the hotel was attached to Lennox Mall... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Nice hotel but very disappointed in service from the moment if arrival. Bellhop didn't know where the conference room was located in the hotel. ?? Really? Then he dropped stuff he was transporting all over the floor. Then he just dropped our stuff off and we had to take our own bags to the room. Room situated so weird. Bed... More 

Was this review helpful? Yes 1
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

I would like to sincerely apologize for the disappointment in your recent visit. I have personally followed up with our teams to address the service levels you experienced. Our engineering team is also checking the HVAC system to see how we can best keep our lobby temperatures at a reasonable comfort level during the times when the Georgia weather plummets... More 

Colorado
Top Contributor
121 reviews 121 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for business. Good location next to the mall. Nice mall btw. Room was nice, clean, spacious. The bed was very good. Good pillows. Good heat control. Nice and clean bathroom. Parking a bit of a pain. But they comped my parking fee when negotiated. Staff really nice and always professional. Hotel snack area pricey but not bad. In... More 

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Mountain View, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a stay here with my (all adult) family. We stayed on the 12th floor (the hotel has 25 floors) facing Lenox road. The hotel is connected to the Lenox Square Mall, and is adjacent to a MARTA (subway) station. Being next to the mall is good for shopping or a quick snack, but annoying if you happen to... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking time to post and describe your recent visit. Your comments are sincerely appreciated. I hope you will plan to visit again to take advantage of the conveniences of our location. The MARTA does indeed make it easy to get to so many of our Atlanta attractions and to the airport. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a recent business trip with my team at the hotel. Very convenient to MARTA- across the street from the stop. Staff was so friendly and accommodating!! Additionally, the meals we had at the hotel were really great- delicious and fresh. I highly recommend this hotel, especially for business.

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Georgia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We splurged for the club level room for a holiday weekend night. Won't do it again. Beautiful view, comfortable bed, good night sleep. Staff all very helpful--A+ in this area. However, when paying a lot, I have high expectations, and was disappointed with a couple of things. This hotel was hosting participants in a cheerleading competition, so it was a... More 

Was this review helpful? Yes 1
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit and comments. I am glad that you enjoyed the view, a good night’s sleep and found our staff to be helpful. Thanks also for letting us know about your housekeeping and treadmill concerns. Rest assured that I have personally followed up with our team to make sure we resolve these issues. I do hope... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel offers a great bar and a great fitness area for after work hours. The location is near perfect and you are right opposite lenox mall which offers the standard mall selections. I lost my suitcase so the mall came in very handy. You will not need a car to shop and there are plenty food choices within walking... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for choosing the JW Marriott for your business travel needs. I am glad you enjoyed the fitness center and Nox Creek Lounge. We are so fortunate to be connected to Lenox Square Mall and many of our visitors take advantage of this wonderful convenience. You might find you enjoy one of our weekend shopping packages in the future.... More 

Princeton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband had business in Atlanta and decided to tag along. The JW is convenient as it is connected to The Lenox Mall. As far as the hotel, I only gave it a 4 because the a/c fan was very loud and the bathroom was small. The vanity hardly held the essentials. The staff was wonderful. And cannot complain about... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent stay and for sharing your comments. While I am happy to learn you enjoyed the convenience and service, I was disappointed to learn that the fan in your room was noisy. You can be certain that I will have our engineering team check the fans in our guest rooms. Thank you for letting us know... More 

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Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#11 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#30 Romantic Hotel in Atlanta
#39 Business Hotel in Atlanta
#47 Family Hotel in Atlanta

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