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JW Marriott Atlanta Buckhead

#35 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
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Ranked #35 of 190 Hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Kate S Somerville, Massachusetts
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636 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerville, Massachusetts
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

we had a nice stay here for a wedding. The lobby looked newer but the rooms were showing some wear. The staff was more than polite and friendly, definitely a plus. There was secure parking and while we didn't make use of it, it was practically attached to the mall. So convenient for sure.

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Palo Alto, California
Top Contributor
90 reviews 90 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my 2nd time at the JW Marriott in Buckhead and I can only again attest to the quality of the hotel and the people. Bob and his frontdesk crew were awesome. I was feeling very under the weather - and they were all incredibly kind. Great hot toddies at the bar. Food is consistently tasty. Bed was super... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW

Absolutely terrible experience with the leadership staff of this hotel. While staying at the hotel for a conference, we had a camera stolen from our room. Come to find out, the door lock was not retracting completely and anyone could have waltzed into and had access to our valuables. The loss prevention officer witnessed the malfunction, yet neglected to put... More 

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Fairview, Tennessee
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is convenient to many great restaurants and shopping venues, and that is it's primary virtue. The room was expensive, but the view was nice. What bothered me most was, after paying $147 a night, I had to pay $12.95 a day for WiFi. Two years ago, I stayed in a small hotel in the Yucatan, and WiFi was... More 

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Sydney, Australia
Top Contributor
78 reviews 78 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The JW is well-located within Buckhead, attached to Lenox Mall which is great for shopping. The amenities provided are comprehensive but the rooms are a bit dated and the other Marriott across the street is quite frankly just as good for about $30 less a night. Overall I would say this hotel is great but nothing impressive or really spectacular... More 

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Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I surprised my husband with a weekend at the JW Marriott in Buckhead for our 17th wedding anniversary. From the moment we go out the car, this hotel was on point. From the valet, to the front desk, to our beautiful room I was truly pleased with the leave of service we received. What put us over the top was... More 

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Rosemont
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I attended a Conference in Atlanta Georgia which was held at the J. Marriott (Buckhead). OMG Hospitality "A" from the time I stepped out of my car to the front desk. I thought I was at the Four Seasons yes that great! Greeted with a smile and eye contact by "all" employees. Once I identified myself I was always greeted... More 

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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel never fails. .great customer service and rooms!! Concierge was spectacular. .restaurants in the area are phenomenal as is the shopping.or driver from the hotel introduced us to several new shopping areas that had great resale designer clothes. .unbelievable bargains! ! A must do!

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Alpharetta, Georgia
Top Contributor
60 reviews 60 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to be in Buckhead for an event, so just stayed the night. Excellent location, staff and rooms. Front desk staff gave us upgrade to concierge level, then moved us when a noisy guest was next door. Great breakfast, great views. Only negative was parking, either $34 or a not-so-convienient, slightly less expensive self-park.

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London, United Kingdom
Top Contributor
54 reviews 54 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight at the end of our latest US trip, the service here is fabulous, Bob on the front desk organised a late checkout and upgraded us. I had stayed the previous week at the Atlanta Marquiss and this was so much better, friendly attentive service from all colleagues we met, really close to 2 great shopping Malls.... More 

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