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JW Marriott Atlanta Buckhead

#34 of 191 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
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Ranked #34 of 191 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
Ralph R Wilmington, North Carolina
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687 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, North Carolina
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed there for 3 nights while visiting Atlanta and must say, we were very glad we did. This Hotel was clean, the front desk staff professional, friendly and efficient. Bruce, the Concierge was incredible. He was able to get us a reservation at the time we preferred, even when other methods failed. Felix, the curtesy driver was very friendly... More 

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Ellijay, Georgia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here two nights for a birthday celebration. It was very nice with a lovely view of downtown from the 22nd floor. Room was very nice and clean. Service was excellent and friendly. The bed was okay. They seem to have a topper that's similar to a feather topper but poly fiber or something. It was rather bunch, not... More 

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LaGrange, Georgia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been going to this hotel for many years on pleasure trips with my wife. We stopped going several years ago when they remodeled and we thought some of the staff had left. We did not like the feel of the remodeled hotel. We have recently been back two times in the last three months and although the lobby... More 

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Sittard, The Netherlands
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for three nights in this hotel for a business trip and I enjoyed it. Overall all staff members were very friendly. Rooms are comfortable and spacious with adquate working space. Decent speed internet. Good bed. Airco is a bit noisy. Nice and clean bathroom, with as only drawback a shower curtain (which I do not like in general).... More 

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Bergamo, Italy
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

very good with super friendly Staff, very warm check in and out, room very spacy but normal with an air condition doing whit it wants and not what the guest likes, the breakfast facility and quality poor for a Hotel like this, same for the so called Restaurant. AND WIFI CHARGED! Herbert

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit in May. I am happy you found our staff to be super friendly and hospitable during your check in and check out. I am sorry however that you found the AC insufficient in your guest room and the breakfast to be poor quality. Please rest assured that I have personally followed up on your... More 

Chattanooga, Tennessee
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I just spent two nights at this hotel as part of the wedding weekend of our youngest daughter who lives near by. We are very familiar with Atlanta as all three of our grown daughters live here, and Buckhead is one of our favorite areas for shopping, dining, and entertainment. And this hotel sits on a great... More 

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Ebrahima M, Director of Operaton at JW Marriott Atlanta Buckhead, responded to this review

I would like to thank you and your wife for staying with us and for your post. We appreciate the feedback and I am happy to hear that overall you enjoyed the hotel, the convenience to the mall and entertainment and found the service to be very good. The city view of our Atlanta skyline is truly stunning as you... More 

New Delhi, India
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one night while passing through Atlanta. Check-in was friendly and quick. I parked my car in the parking garage, which was convenient and cost $24 for one night. I was very pleased with the room and bed and enjoyed a good night's sleep. My one disappointment came when I ordered a chocolate milkshake from... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I stepped into the lobby to check in the experience was fantastic. Christian checked us in and was very accommodating, expedient, friendly and made sure that our stay was going to be pleasant. We stayed on the 15th floor in a lovely room that looked towards midtown Atlanta. The view was stunning and the room was very... More 

Was this review helpful? Yes 1
Ebrahima M, Director of Opwerations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. I'm so pleased you found your experience at the hotel to be fantastic. Thank you also for sharing your comments regarding Christian, our front desk supervisor. I will be certain that he sees your review and is acknowledged. I hope you will have the opportunity to stay with us again. More 

Miami
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the JW for a quick ladies weekend. From the moment we arrived the service was excellent. The doormen were so attentive and the personal driver for quick trips around town was an added bonus. The hotel is located next to a mall and across the street from the Marta - making it very convenient. The rooms were clean... More 

Was this review helpful? Yes 1
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting the JW Marriott Atlanta for your weekend trip. We are so fortunate to have such a wonderful location being attached to Lenox Square Mall and across the street from the MARTA rail station. It is truly a convenience for our visitors. Exceptional service is our specialty at the JW Marriott Atlanta. I am happy it was... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the JW Marriott Buckhead over the weekend of 6/12/2015 through 6/14/2015. I was a little hesitant to stay here after reading reviews that mentioned issues with service but I must say our experience was very pleasant. Value The first thing I want to mention is that I found an EXCELLENT deal by booking our reservation directly on... More 

Was this review helpful? Yes 1
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

I certainly appreciate your most thorough review and am so glad you selected the JW Marriott Atlanta. I am delighted we were also able to exceed your expectations. That is always our goal! Thank you for acknowledging your staff in so many areas. I will be certain to personally share your review with our teams. They will be inspired by... More 

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