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JW Marriott Atlanta Buckhead

#35 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
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Ranked #35 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lansing, Michigan
Top Contributor
52 reviews 52 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent Mothers Day weekend here and enjoyed every minute of our stay. The property is beautiful, with well appointed interiors and luxury details. Even the Check In Counter was made of a gorgeous onyx. The staff is phenomenal, they remember your names, small details and are warm but very professional. Our room was beautiful with a decent view. We... More 

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usa
Top Contributor
69 reviews 69 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We chose this hotel based on location and we often choose Marriott hotel for quality and this was no exception After the first night however when a party crowd moved in next door we asked for another room and we were accommodated Immediately with an upgrade w concierge Services... Staff was very helpful We did not use any facilities. We... More 

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Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In for a night to stay with long time friends from out of town. Great staff found here and they know how to treat you well. I checked in on my app but had a mix up at the front desk which wasn't even an issue but they still gave me some reward points for the inconvenience. I think it... More 

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Miami, Florida
Top Contributor
50 reviews 50 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the JW Marriot in Buckhead while attending a CrossFit competition. The hotel is located in a very nice part of Atlanta. There is a huge mall (Lenox Mall) that connects to the hotel and there are tons of nice restaurants and bars in the area as well. The Hotel itself is very pretty. Our room was nice... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting and posting your review. While I am happy to learn that you enjoyed the hotel and amenities, I am sorry to learn of your lack of housekeeping due to the privacy signage.Thank you for letting us know. I do hope you will plan a return visit in the near future. More 

West Palm Beach
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently attended a conference here. The hotel is a wonderful place to stay. The room was clean and the service was excellent! If you dislike Atlanta's traffic when arriving from the airport, take the MARTA train. There is a stop across the street from the hotel.

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Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Seems like J W Marriott also hires for attitude and trains for skills. From the greeter at the door to the bellman (get Tommy to sing for you), to John asking how he can help almost every time we got off the elevator in the lobby, to Michael and Richard driving us (gratuity based) around Buckhead, to the concierge telling... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your first-rate posting. We take great pride in providing outstanding standing service levels and are happy to learn we did not disappoint. I will be sure to share your nice comments with our front office team and the associates you mentioned. Tommy really has a wonderful singing voice and has been complimented by many visitors for singing... More 

Savannah, Georgia
Top Contributor
58 reviews 58 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the JW more times than I can count now. This is the place I feel most comfortable whenever I visit Atlanta. The room is always clean, and the staff is always courteous. It is very convenient that it connects to Lenox Mall in case you have to run in for a quick shopping spree ;). See... More 

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Peachtree City, Georgia, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Mother's Day overnight stay with my teenage daughter. Because I checked in using Marriott app, I was told that we were upgraded to oversize room. We were assigned room 520. Not the best view of hotel AC units and pool roof, but, we weren't there necessarily for the view. The pool was great! Much bigger than I thought considering it's... More 

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Plymouth, Massachusetts
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay in this Buckhead location. Super area with great shopping and lots of restaurants. Our room was very nice. Front desk and concierge staff were very friendly and helpful. Enjoyed Concierge level breakfasts and cocktail time with fabulous views of Atlanta.

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West Palm Beach, Florida
Top Contributor
92 reviews 92 reviews
59 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am just finding out how blessed I am to cover this territory again. First of all, I am about the adage that it is all about the people. This definitely rings true with this hotel. Tom, you have a great hotel and people working with you. I had people greeting me in the parking garage when I was coming... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Steven, it was a pleasure to meet you as well during your visit. Thank you for taking the time to share your experience. We certainly appreciate your wonderful comments. I must add that I too (and many of us here at the JW Marriott Atlanta) really enjoy the Seafood Chowder. It is one of our chef's secret recipes and specialties.... More 

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