We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Atlanta Buckhead

#28 of 191 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
Hotel deals
Hotel packages
3300 Lenox Road NE, Atlanta, GA 30326
Special Offer
FREE Wi-Fi
Book on
TripAdvisor
Trusted partner. We work with JW Marriott to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
JW Marriott Atlanta Buckhead
View Map
Add Photo Write a Review

709 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    334
    249
    81
    23
    22
See reviews for
140
149
50
273
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (709)
  • Mar-May only
    (186)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (154)
All months
Scotland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Where do I start from the moment we arrived everything has been fantastic ! Our welcome by Walter at the front desk, the staff in all the resturants could not have been more helpful. We were celebrating our wedding anniversary and the "brilliant surprise" was amazing. The best beds in the hotel industry ! our room was lovely, clean and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

The smile, the help, the kindness of these wonderful people made this trip what it was., an incredible experience! Raven from the High Volosity resturant was me and my 2 besty's server twice in a row and she was so sweet and always smiling. Markia from the concerige gave us lots of recommendation on what to do for our weekend... More 

Was this review helpful? Yes
Chicago
Level Contributor
67 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice location adjacent to the mall. Lots of restaurants nearby. If you are there for business they have a car that can take you there within a few mile radius that was really helpful. The staff in the lobby and outside a bellhop were amazingly friendly. Couldn't ask for more. Oh. There was a problem with my toilet -... More 

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for sharing your experience and delighted you found our staff to be "amazingly" friendly. I am very sorry that you had a problem with your toilet but happy we were able to resolve it immediately. Hope we have the pleasure of your return visit! More 

Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights for a business trip and was very pleased with everything. The room was nice and very clean and the bed was extremely comfortable. The staff were all pleasant. The hotel is next to Lenoxx Square mall with a walkway from the hotel to the mall. There's a fantastic Japanese restaurant across the street. We stayed club level... More 

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit and post. The Executive Lounge is certainly a wonderful way to get a view of the Atlanta Skyline. I wish that all of our rooms had a skyline view. We do have some rooms facing downtown so be sure to ask for a city view room the next time you visit. We look forward... More 

Gulf Breeze, Florida
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a few days roughing it in the mountains. Spent a day here shopping and eating. Excellent location. Attached to the Lenox mall. Staff was very friendly and helpful. Went out of their way to help. Really good culture they have developed at this hotel. Great pool. Great work out room.

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

You are indeed a VIP and I am glad we exceeded your expectations. Our hotel is definitely the pace to come for shopping and eating. I hope the next time you spend a few days roughing it in the mountains you will plan to return to the life of luxury at the JW. More 

Nairobi, Kenya
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a marvelous hotel for a business visit. Hanna at the Concierge Lounge is incredibly welcoming and caring. Makes one feel like one's visiting her home as an honored guest. I love the pool and the gym. I wish the restaurant were better, but there are plenty of dining alternatives in Buckhead!

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for posting your marvelous review! I am so delighted you had the opportunity to meet Hanna. I will be certain to share your nice comments with her. Glad you enjoyed the pool and gym to but am concerned about your less than enthusiastic restaurant experience. If you have the opportunity to contact us to share your experience, please... More 

Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice enough hotel - not my favorite. My big complaint is the shower. I had close to no water pressure, and it took forever to rinse my hair. Other than that, it was a nice enough property, and all of the service was very friendly. Room service was good, and we enjoyed the small restaurant/ lounge in the lobby as... More 

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and for taking the time to post your review. While I do have our engineering team checking water pressure in various rooms to ensure all showers are working as they should, if you would like to reach out to us directly to let us know which room you specifically stayed in it would be helpful... More 

St. Louis, MO
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent one night during business trip to Atlanta. Great location. Took MARTA from the ATL airport. The Lenox MARTA station is directly across the street from this hotel. Very convenient. Access to Lenox Square Mall directly from the hotel. I have extremely high standards for a JW Marriott and this hotel met my expectations.

Was this review helpful? Yes
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and comments. The MARTA rail is definitely an advantage for staying at our hotel. It is so convenient to get to the Airport and many of our other Atlanta attractions. Being attached to Lenox Square Mall is also a big temptation for our guests. I am glad you enjoyed your stay and look forward to... More 

Toronto, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on business and staff went out of their way to be service oriented. Room was in nice shape and staff took pride in serving guests. Made use of car rental facility in the hotel which was far more convenient than renting at the airport. Will certainly be back when I am in the area.

Was this review helpful? Yes
Ebrahima M, Director of Opeartions at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. I am delighted you found the hotel comfortable and to learn that you found our staff to be service oriented. I hope that we exceeded your expectations. The rental car kiosk located in the hotel is indeed a nice convenience and I am happy you were able to utilize this to service. Hope to see... More 

Lake Mary, Florida
Level Contributor
194 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This location upholds the standards expected from a JW property. From the valet to room service, everyone know there job and conducts it with great professionalism. The property is well maintained, the rooms comfortable and clean. Its close to great dining and connected to the Lenox Mall. The business services were outstanding. We had a conference room for a meeting.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

455 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
View from room (15)
Viewed
Room/suite (60)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (32)
Viewed
Business center/function rooms (4)
Viewed
Dining (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (296)
Viewed
Hotel & grounds (51)
Viewed
Business center/function rooms (40)
Viewed
Room/suite (106)
Viewed
Pool/beach area (5)
Viewed
Dining (22)
Viewed
Bathroom (7)
Viewed
Other (65)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Atlanta hotels
Buckhead
Westin Buckhead Atlanta
Westin Buckhead Atlanta
#43 of 191 in Atlanta
4.0 of 5 stars 134 reviews
Buckhead
Atlanta Marriott Buckhead Hotel & Conference Center
Buckhead
Grand Hyatt Atlanta in Buckhead
Show Prices
Show Prices
Show Prices
W Atlanta - Buckhead
#51 of 191 in Atlanta
4.0 of 5 stars 1,029 reviews
Buckhead
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Buckhead
#17 of 191 in Atlanta
4.5 of 5 stars 875 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay