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JW Marriott Atlanta Buckhead

#34 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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3300 Lenox Road NE, Atlanta, GA 30326
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JW Marriott Atlanta Buckhead
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Ranked #34 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
terilili New York City, New York
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661 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here on a "staycation." The hotel is new, clean, and trendy. It is located in Buckhead, and is conveniently attached to Lenox Mall. There are some great food options and a nearby movie theatre in Phipps Mall. And there is generally great shopping in the area. We ended up going out one night and then... More 

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Richmond, Virginia
1 review
3 of 5 stars Reviewed 3 days ago NEW

We came to Atlanta to visit family over the Memorial Day weekend and were just terribly dissapointed by the overall shabbiness of this entire hotel experience. The bed sheets were "see through thin " and had holes in them - and I'm not talking little holes here...The holes were not just a single incident , this was 2 times in... More 

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to post your review. I am sorry you were disappointed in your visit. Rest assured that I have personally spoken with our housekeeping team regarding the linens and our engineering team has been made aware of the water pressure and are currently investigating. I am delighted that you found our staff accommodating. I would... More 

Jackson, Mississippi
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

When i arrived, I did not have a reservation and the hotel was booked solid due to a convention. I had to keep checking back to see if anyone had cancelled. Luckily there was a cancellation and I was able to get a room. The room was a king and super spacious. Although the view overlooked the street it was... More 

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Hershey, Pennsylvania
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

This is a good hotel just not great. Life is all about expectations, when I book at a JW I expect and excellent experience. Like a stocked mini-bar. It was ok, and the price wasn't bad. But don't expect a luxurious JW experience here.

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Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit and feedback. I am sorry that you were somewhat dissapointed in your stay. We do strive to ensure we provide our guests with a high service levels and a luxurious experience. While we do not have mini bars in our guest rooms, we will be happy to provide you with a refrigerator during your... More 

Indian Trail, NC
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel. Other people staying there detract from an amazing hotel. The rooms and views are beautiful on the city side of the building. The staff is amazing and super friendly. However, several times traveling up and down on the elevators we were struck by the ridiculously strong smell of marijuana and there were several times large groups of people... More 

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Birmingham, Alabama
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel recently while in Atlanta because it appeared nice on website, and in a good location, etc. Also, we were really wanting a hot tub. This is my quick review: Service and Staff: Excellent Cleanliness: Excellent Size of Room: Fine Response to any calls: Excellent I keep saying excellent because I hate to say anything negative.... More 

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Wilson, North Carolina
Top Contributor
163 reviews 163 reviews
29 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very, very nice hotel. Rooms were big and I had a room overlooking Buckhead straight into downtown Atlanta. Separate shower/tub and large bathroom. Front desk personnel were very polite and made you feel like a VIP. $149/night. Valet parking was $32/night, but all hotel parking is expensive. Right across street from MARTA stop (Lenox stop) and a Houston's restaurant also... More 

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Lansing, Michigan
Top Contributor
54 reviews 54 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent Mothers Day weekend here and enjoyed every minute of our stay. The property is beautiful, with well appointed interiors and luxury details. Even the Check In Counter was made of a gorgeous onyx. The staff is phenomenal, they remember your names, small details and are warm but very professional. Our room was beautiful with a decent view. We... More 

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usa
Top Contributor
69 reviews 69 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel based on location and we often choose Marriott hotel for quality and this was no exception After the first night however when a party crowd moved in next door we asked for another room and we were accommodated Immediately with an upgrade w concierge Services... Staff was very helpful We did not use any facilities. We... More 

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

In for a night to stay with long time friends from out of town. Great staff found here and they know how to treat you well. I checked in on my app but had a mix up at the front desk which wasn't even an issue but they still gave me some reward points for the inconvenience. I think it... More 

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