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All 189 Atlanta hotels

DoubleTree by Hilton Hotel Atlanta Downtown

3.5 of 5 Hotel   |   160 Spring Street NW, Atlanta, GA 30303 (Formerly Atlanta Marriott Downtown)
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49%
Ranked #127 of 189 hotels in Atlanta
A recent review
5 of 5 stars reviewed yesterday
Raymond H Washington, United States
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637 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Washington, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I really enjoy my stay in Doubletree Downtown Atlanta, especially when I use to live in Atlanta it always good to come back to Atlanta, GA it really a fine city to live, If you know your way around the city, But anyway I really enjoy my stay and I am planning to come back during the holiday season. Thanks... More

Review collected in partnership with DoubleTree by Hilton

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I forgot my glasses in the room and called the day after to get them back... nobody was there to check the room and they waited a couple of days before checking in spite of my everyday calls (several calls a day). I need to admit I'll never come back to this hotel ever.

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Augusta, GA, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Elevator kept getting stuck, poor customer service. I arrived late to check in and my room still was not ready. Paid for balcony view room and received a regular room with window only. Asked for credit from the difference in cost, was denied. Asked for free Wi-Fi as a form of compensation, was denied that also but given a ticket... More

Review collected in partnership with DoubleTree by Hilton

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Fairfax, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We came in from a slightly average room from Charlotte and requested for a good room. We got one from the front staff, it was our home for 2 days. The only issue was parking cost and the long lines we saw, but we had done our research and parked in the Capital Garage for cheaper/easier access.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we checked into the hotel this past Saturday all was well initially. I reserved and paid extra for 2 beds with a Balcony. I checked in went to my room and immediately called down. First they say i have to pay extra for a balcony upgrade, then the Manager comes to the phone to say there were none at... More

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Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review

Thank you for sharing feedback regarding your recent stay. I am sorry to see your experience was not a positive one. If you would like to further discuss the details of your stay please feel free to contact me. Thanks Again, April Mosley Operations Manager More

Chattanooga, United States
1 review
3 of 5 stars Reviewed 1 week ago

This was our first time staying at this hotel & we we're very disappointed. The room it self was great! For being so expensive it didn't include breakfast & you had to pay for Wi-fi. Also, we had to valet park which cost $30 a night. It seemed like every time we went down for our car we had to... More

Review collected in partnership with DoubleTree by Hilton

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Lake City, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Pros: Conveniently located downtown. Nice Sky View with upper level balcony. Easy Check In. Cons: Horrible entry to hotel. Very small entry. Valet, very fast, but impatient. The room was smaller than the website made it seem. The bathroom smelled of throw up, however I was determined to not let that ruin my birthday weekend. YUCK. probably won't be going... More

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Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review

Thank you for your feedback, I did check the bathroom, and our housekeeping department had placed new shower curtains in the room, and unfortunatly it does have a manufactured plastic odor. I do apologize for that, and hope it does not keep you from joining us in the near future. Thank you, April Mosley Operations Manager More

Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel not only was very unprofessional, but also charged me for another stay as I waited to resolve the housekeeper issue. Keys didn't work in hotel door or elevator. Could only use one elevator, was very inconvenient. Front desk manager in the morning is the absolute worst. Very unprofessional. The young lady from Queens was excellent and so was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review

Thank you for taking the time to speak with me today, I am glad we were able to make this right for you! We look forward to your return trip to Atlanta. April Mosley Operations Manager More

Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

Very disappointed - staff not very engaged in helping customers. Check in was fine, but other contact quite lazy. $30 to park over night is outragous and stupid but we had to pay it because there was no self parking. Other customers next door very loud until 4:30am with no help from staff-horrible sleeping situation. We will never use this... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review

Thank you for your review. I do apologize for your expeierece. I have a adjusted your bill for the late check out fee, and reached out to you via email. Look forward to hearing back from you. Thank you, April Mosley Operations Manager More

Woodstock, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

Starting with the valet service the stay was horrific. The valet staff was extremely unprofessional, rude, and possessed NO sense of urgency what so ever. Cars were lined up into the street and they just walked around talking to one another as if it was no big deal. The gentleman at the front desk was just as unprofessional. If he... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review

Thank you for sharing feedback regarding your recent stay. I am sorry to see your experience was not a positive one. If you would like to further discuss the details of your stay please feel free to contact me. Thanks Again, April Mosley Operations Manager More

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Additional Information about DoubleTree by Hilton Hotel Atlanta Downtown

Address: 160 Spring Street NW, Atlanta, GA 30303 (Formerly Atlanta Marriott Downtown)
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta Downtown 3.5*
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Also Known As:
Marriott Atlanta Downtown Hotel Atlanta
Wyndham Atlanta
Atlanta Marriott

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Official Description (provided by the hotel)
Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more   less 
Number of rooms
312

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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