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All 188 Atlanta hotels

Mandarin Oriental, Atlanta

5.0 of 5 Hotel   |   3376 Peachtree Rd, Atlanta, GA 30326 (Buckhead)
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93%
Ranked #1 of 188 Hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed September 6, 2011
Mperls chandler, arizona
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439 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Mandarin Oriental, Atlanta
See the most recent reviews
chandler, arizona
Contributor
18 reviews 18 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 6, 2011 via mobile

What a gorgeous hotel! The beauty of the hotel, the service, and location make this hotel 5 star! Hands down, if we are ever back in the Buckhead area, we would stay here. The rooms are beautiful, the beds are so comfy and the housekeeping was top notch. They folded our clothes and organized our toiletries. The combination of the... More

Was this review helpful? Yes 3
ManagerRosewood, Managing Director at Mandarin Oriental, Atlanta, responded to this review

What a great review! We have shared it with the entire staff and thank you so much for sharing your experience with TripAdvisor. We will look forward to continuing to welcome you back when your travels bring you to Atlanta. Thank you again very much! Sincerely, Sandra Finlay, Hotel Manager More

Atlanta
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 1, 2011

I was gifted a facial from the spa for my birthday. The staff is very professional and the spa itself is clean and serene. Kalhua was my esthetician and she was AMAZING! My skin felt like silk for days afterwards and I received a lot of compliments. She was very gentle and answered all of my questions. This spa is... More

Was this review helpful? Yes 2
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

Your review of your spa experience is truly appreciated and it has been shared with the staff in 29 Spa. Please continue to return to the spa and enjoy the many services we offer in addition to the wonderful facials. Thank you for taking the time to share your experience with TripAdvisor. Sincerely, Sandra Finlay, Hotel Manager More

London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 29, 2011

Stayed here for 2 nights with my wife as I was in Atlanta on business and she wanted to do some shopping. Fantastic hotel with brilliant staff, cannot find any fault at all. I am due back in Atlanta later this year and there's nowhere else I'd rather stay Perfect.

Was this review helpful? Yes 1
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

We are looking forward so much to welcoming you and your wife back to The Mansion. It was good to hear that she enjoyed the convenience of two of the top shopping centers in Atlanta which are a short walk from our front door. The staff appreciates your compliments of their friendliness and on their behalf, I thank you for... More

Atlanta
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2011

My husband and I stayed at the Rosewood August 2011 for a weekend "staycation". From beginning to end we were treated like we were special. We attended a concert on Friday night, and discovered from a newspaper article that the headliner was staying at the same hotel. There was never any indication that we were not the headliners as we... More

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

You are correct, every one of our guests is a "super-star celebrity" to us. Our reward is in receiving compliments like the ones you paid us and they are shared with all the staff. Thank you for the review and for selecting The Mansion. We will look forward to extending a warm welcome back to you when you return in... More

Alabama
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2011

From the second we stepped out of our vehicle, we were pampered and made to feel right at home. I planned a surprise weekend for my boyfriend which included the Romance package. I requested a birthday cake be in the room upon check in and asked that turn down service be at 8 pm. Not only was that request met,... More

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

We absolutely love having our birthday, honeymoon and anniversary guests here at The Mansion and it was so fun being able to help you and your boyfriend celebrate a birthday. The extra special compliment was that we "overwhelmed" him and that says a lot! Thank you for choosing The Mansion for the birthday celebration and please continue to return whenever... More

Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2011

I chose this hotel for our business meeting, based on the perks that were offered, and telling you, NO ONE was disappointed (and that is hard to say for this group)! It is a small hotel, which means you get more personalized service. The staff was absolutely wonderful and cheerful. They have many style rooms to choose from, our ranged... More

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

It was especially rewarding for us to read your review since you were here with a business group. The Mansion is such a perfect place for small conferences, meetings and social events and we truly love having our business travelers with us. Thank you so much for sharing your experience and we look forward to welcoming you back, hopefully in... More

Wichita, Kansas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 22, 2011

We made it to the Mansion on Peachtree and was greeted by an extremely hospitable group of hard working staff members that made us feel very welcome. We stayed for one night and enjoyed the Romance Package with a Premiere Balcony Room. We both enjoyed every minute of our stay, from the great view of the city, the soaking tub... More

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

Your review is so much appreciated and we will be sure that Patrick and the kitchen staff see your compliments of them. It was such a pleasure to be a part of your special visit and we will look forward to welcoming you back again soon. Regards, Sandra Finlay, Hotel Manager More

New York City, New York
1 review
5 of 5 stars Reviewed August 17, 2011

My home way from home. This is a beautiful hotel which serves as a visual delight. The rooms are amazing and the spa is incredible. I want to comment on the staff, particularly Jeremy, Helen and Madeline. They went out of their way to make me feel warmly welcomed and supported me in every detail of my staff. Truly a... More

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you, thank you! There is nothing more rewarding to all of us at The Mansion than to have our guests continue to return. We value you and appreciate you sharing your feedback with TripAdvisor. Sandra Finlay, Hotel Manager More

Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 15, 2011

I recently spent an afternoon at the spa. I got a swedish massage and it was probably the worst massages I have ever gotten. For a price of 115, I would expect a very good massage therapist. Instead, she rushed through the entire thing and it basically felt like she was rubbing oil on my skin. There was NO massage... More

Was this review helpful? Yes 4
haleyville
Top Contributor
97 reviews 97 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 15, 2011

Loved this place! Only complaint was housekeeping didn't make it to our room the first day. We called and they sent someone up.I have also stayed at the St. Regis and they are both top notch!

Was this review helpful? Yes
ManagerRosewood, Hotel Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your review of The Mansion. I must, however, profusely apologize for the lack of service you experienced from our housekeeping department and assure you that this was a rare circumstance. I am researching it with our director of housekeeping to determine what may have occurred and want to again apologize. I feel better, however, knowing... More

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What travelers say

  • Very nice(11)
  • Room service(9)
  • Indoor pool(3)

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
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