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Mandarin Oriental, Atlanta

5.0 of 5
3376 Peachtree Rd, Atlanta, GA 30326
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Mandarin Oriental, Atlanta
Ranked #5 of 194 hotels in Atlanta
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329 reviews from our community

Traveler rating
    255
    51
    15
    4
    4
See reviews for
Families
37
 
Couples
165
 
Solo
28
 
Business
65
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Mexico City, Mexico
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 10, 2013

Had the pleasure of staying here again while on a short trip in Atlanta. Everything was excellent, as usual. I wished all hotels could provide what the MO offers. Will always stay here when in Atlanta.

Was this review helpful? Yes
See 2 more reviews by Ashton B for Atlanta
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
April 11, 2013

Your review says so much for our hotel and for Mandarin Oriental hotels. Business travel can be trying and we strive to make it a pleasure for our many business travelers. Thank you for your valuable comments and we look forward to your return. Robert Lowe, General Manager More

Cumming, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2013

The hotel was beautiful and well maintained. It is located close to Lenox shopping center, and many of the attractions in Atlanta. The resturants in the hotel are excellent. The hotel staff was excellent, friendly, and helpful. We stayed three days and enjoyed every minute. My two granddaughters thoroughly enjoyed the heated pool. My daughter and her husband loved the... More

Was this review helpful? Yes 1
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
April 11, 2013

Spring break is such a special time for families and it's great to hear that we made it extra special for you and your family. We love having families and hope you will return again before next Spring Break! Thank you for sharing your experience with TripAdvisor. Robert Lowe, General Manager More

Huntsville, Alabama
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2013

From the beginning to the end - what an experience. Stayed 3 days with total ease and perfect hospitality. Loved the macaroons as welcome gift. Had breakfast everyday downstairs and am missing that wonderful touch. We also had lunch and that too was great. The rooms were nicely decorated but they need to increase tv size. We had the corner... More

Was this review helpful? Yes
See 3 more reviews by shefpat for Atlanta
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
April 11, 2013

Great to hear that you loved your stay with us and the Macaroons as well! Keep returning for more surprises!! Thanks so much. Robert Lowe, General Manager More

New Bern, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

We stayed 3 nights and were treated like royalty. Everyone is very friendly..at the desk, in the lounge, at the Spa, and at the courtesy car. You feel like they are family after a couple of days. Any questions we had or services that we requested were handled quickly and with finesse. So nice to deal with people who obviously... More

Was this review helpful? Yes
See 2 more reviews by lsbrodsky for Atlanta
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 28, 2013

Your comment that you began to "feel like family" hit home for us! We strive to make all of our guests feel at home and like they are part of the Mandarin Oriental family. So nice to know that we succeeded. Thank you for graciously sharing your experience with TripAdvisor readers who value so highly our guests' comments. Please return... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

I have stayed at this location previously and each time is fantastic. Their attention to detail is amazing and my husband and I always enjoy our visit. I always make a point to use the Spa while there and I understand why it is so highly rated. It's fabulous! This recent trip I had a massage with Amber. She was... More

Was this review helpful? Yes
See 2 more reviews by Elisha S for Atlanta
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 28, 2013

Such a great review and thanks so much for your compliments of the hotel and of Amber in the Spa. I read every TripAdvisor review and welcome all comments and compliments as they play a large part in our continuous drive for perfection. Thank you again and we look forward to your return. Sincerely, Robert Lowe, General Manager More

Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2013

We have stayed at this location before when it was the Mansions. Great location and excellent service then. We stayed there this weekend and it is still very nice and I would recommend it. But we did have one issue that we were shocked to experience this morning: We ordered 2 American breakfasts ($40 before tax) We wanted to substitute... More

Was this review helpful? Yes 1
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 28, 2013

The experience you have described is definitely not our policy or the way we handle a request such as yours. You are correct, it is the "little things" that count and we take great pride in focusing on those important "little things" that make for a Mandarin Oriental experience so special. For this reason, I would like to speak with... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 15, 2013

When i booked this it hadnt yet been taken over by MO. so was a surprise on arrival, would have been nice to have been emailed in advance. Room large, well equipped and usual mandarin oriental style and facilities. Pool area makes use of the basement.. but nicely done. Spa good as expected. within close distance of shopping area, only... More

Was this review helpful? Yes 3
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 18, 2013

Thank you very much for your feedback and we hope to be welcoming you back again in the very near future. Sincerely, Robert Lowe, General Manager More

everywhere
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2013

Great property in the heard of Buckhead's shopping area. Parking is valet only and pricey. Rooms are fairly large and well furnished. I stay at the Mandarin in HK every now and then, so am using that as a comparison. When I checked into the Atlanta hotel, I found the room did not have bottled water. I had to ask... More

Was this review helpful? Yes 3
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 15, 2013

As you might imagine, it was so disappointing to read your review and learn that we failed to meet your very understandable expectations. I want you to know, however, that since taking over the management of the hotel in May, 2012, we are extremely excited about some wonderful Mandarin Oriental inspired changes that we have made and are planning to... More

United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 10, 2013

I had to travel alone without my husband to see my son. I selected the Mandarin based on its elegance and service. I got so much more. They treated me with the greatest respect and care. Service was excellent. They were gracious, kind and went out of their way to be accommodating. I felt very safe and secure. The spa,... More

Was this review helpful? Yes
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 11, 2013

It is great to know that you have discovered the experience we provide to our guests. I hope we will be "taking you away" again soon! Thank you for sharing this with TripAdvisor. Sincerely, Robert Lowe, General Manager More

Chicago, Ilinois
Top Contributor
207 reviews 207 reviews
53 hotel reviews
Reviews in 53 cities Reviews in 53 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 28, 2013

My team and I chaired an advisory board meeting at the Mandarin Oriental Atlanta. Everything, from the guest rooms, to the meeting rooms to the catering services was outstanding. It is refreshing to be served healthful, tasty choices, rather than the usual starch, fatty pablum. The spa and gym are fabulous. The only hitch I ran into was the non-delivery... More

Was this review helpful? Yes 1
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
March 11, 2013

Thank you for your wonderful review. We enjoyed having you and look forward to welcoming you back. Sincerely, Robert Lowe, General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Room service(15)
  • Very nice(13)
  • Top notch(6)
  • Next morning(6)
  • High end(4)
  • Indoor pool(3)

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 194 hotels in Atlanta
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
At Mandarin Oriental, Atlanta we offer you stylish relaxation, a step away from the fashionable boutiques of Buckhead. Our light airy interiors are finished with the refined luxury of a high-class Atlanta residence. Our restaurant has a superb reputation and our spa is a serene retreat for effective therapy. ... more   less 
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Mandarin Oriental, Atlanta
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