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Mandarin Oriental, Atlanta

5.0 of 5 3376 Peachtree Rd, Atlanta, GA 30326
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Mandarin Oriental, Atlanta
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Mandarin Oriental, Atlanta
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
59 reviews 59 reviews
40 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We decided to spend Christmas in Atlanta and the Mandarin Oriental was an easy choice as we had stayed there before when it was under different ownership. The reservation was easy and the choice of rooms was impressive. When we arrived the staff, particularly Terrance, were welcoming and aware that we had been travelling for many hours and needed a... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our first stay at The Mandarin Atlanta and it will not be the last. The hotel's staff, rooms, indoor pool, and bar as well as the perfect location is worth every penny of the hotel cost. If you have children they will treat your children like royality with scavenger hunts, prizes, and special treats. Our children wanted and a pizza... More 

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Greenville, South Carolina
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed the trip but the pedicure was definitely a waste. No foot bath--no warm water anywhere in sight. A short little assuage with our technicians talking to each other the entire time with no interest in the service they were providing. For a top notch hotel, that was a true disappointment. Otherwise their service is very good. Their food... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for taking the time to share your Girls Spa Weekend experience with us! We are glad that you enjoyed your time here. However, we are disappointed to hear that you were not fully delighted with your spa pedicure service. The pedicure is a waterless pedicure, so we apologize if that was not communicated to you, prior... More 

Greensboro
Top Contributor
223 reviews 223 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the BEST hotel in Atlanta. I have often stayed at the Ritz Carlton but after this trip it will be the Mandarin Oriental. A true 5 star luxury experience from the property to the staff to the food. A great weekend.

Was this review helpful? Yes
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for reviewing our property. We are ecstatic to hear that you named our hotel the best in Atlanta! It speaks volumes when guests mention the wonderful service they received while staying with us. Our intention is to continue delighting our guests with world class service and delicious cuisine. We wish to welcome you back any time... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

M new wife and I stayed at the Mandarin Oriental Atlanta on our wedding night. It was excellent! The grounds are sophisticated and are brimming with class. The reservation was easy to make and the hotel staff was friendly and helpful. I definitely recommend this hotel!

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for taking the time out to say a few kind words about your stay with us! Congratulations on your recent wedding! We are so humbled to hear that you chose Mandarin to celebrate your joyous night! . I am proud to say that our staff does an excellent job at maintaining the classy, tranquil, and sophisticated... More 

Evergreen, CO
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our stay began with the valet asking us "are you sure you are at the right hotel?" And went downhill from that. TERRIBLE and non-responsive service, a complete embarrassment to the Mandarin brand. BAD!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Susan H, I am glad we had the opportunity to connect over the telephone earlier this week. Again, my apologies for our shortcomings. Since our conversation, we have looked into the particulars of your feedback and have re-trained the concerned colleagues to avoid a repeat of your experience. I am sorry that on this occasion we did not meet... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed at this hotel before and each time it's been a wonderful experience. However, this trip was memorable because it was going to be our home away from home during Christmas. All of staff were very accommodating, Terrance our Bellman was most helpful, Ahmad, the hotel driver was very patient and even waited for me to go to the... More 

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Many thanks for such a superb review of your stay with us! Firstly, I would like to say that your feedback is vital to us, so thank you for sharing your likes and dislikes. We sincerley apologize for your fall in the tub, and hope that you are doing well now. We have taken your suggestions in regards to tub... More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have had the great privilege of traveling all over the world. I have primarily stayed at Four Seasons and/or Ritz Carlton properties. This was my first stay with Mandarin Oriental, and I must say that this is now, by far, my favorite brand. I booked my stay via Five Star Alliance because it offered a package that I was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your enthusiastic review of our property! We are so excited to learn that you had a fantastic first experience at Mandarin Oriental Atlanta. It really means a lot to us when we see names of our collegoues that went above and beyond, to ensure our guests are well taken care of. Hot cocoa, strawberries and... More 

Delray Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome experience for our whole family!! Everything about our stay at this hotel was fabulous. The rooms, the bathrooms,the lobby were all impeccable. The entire staff were overly accomodating and helpful in every way. I contacted the concierge, Janice, before we even arrived. She was extremely knowledgable and efficient in returning phone calls, making reservations...and everything we asked her for!!... More 

Was this review helpful? Yes
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your 5 star review! We are so delighted to hear that you had an awesome time with your family! Our colleagues are absolutely amazing and nothing makes us happier than to see their names in reviews and surveys! We cannot wait to welcome you and your family back, the next time you are in Atlanta! More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Fabulous room. We would stay here again and again. Great for couples retreat. The staff was very accommodating and extremely friendly. The hotel has a perfect location for Buckhead shopping and dining

Review collected in partnership with this hotel

Was this review helpful? Yes
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Many thanks for taking the time out to review our property! We are so excited to see that you enjoyed our luxurious Presidential Suite! On behalf of our colleagues and I, we would like to thank you for choosing Mandarin Oriental. We Look forward to welcoming you back, the next time business or leisure brings you to Atlanta. More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Very nice(7)
  • Indoor pool(3)

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Mandarin Oriental, Orbitz, Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Mandarin Oriental, Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Atlanta
#1 Spa Hotel in Atlanta
#1 Family Hotel in Atlanta
#1 Romantic Hotel in Atlanta
#6 Business Hotel in Atlanta
#13 Green Hotel in Atlanta

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