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Mandarin Oriental, Atlanta

#1 of 176 Hotels in Atlanta
Certificate of Excellence
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3376 Peachtree Rd, Atlanta, GA 30326
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1 room 1 adult
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Mandarin Oriental, Atlanta
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667 Reviews from our TripAdvisor Community

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La Marque, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Absolutely wonderful hotel and spa! This was a short business trip turned into a fantastic few days. We were met with awesome, personalized service by the friendliest staff. We really felt like valued guests; every staff member took the care to remember our names and greeted us with the utmost kindness every time we went anywhere in the hotel. The... More 

Helpful?
Thank brad w
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Beginning and ending with the valet, a stay in this hotel should be on everyones' bucket list. The room was nicely furnished and had everything one could need. Room service was prompt and delicious and arrived piping hot to the room.

Helpful?
Thank Samuel A Garlan... I
Carrollton, Georgia
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Five Star from the moment we arrived. Very polite staff. Room was very nice as describe on the website. Everything was perfect including the charcuterie plate and a birthday cake for my wife. Thank you and we will see you again soon.

Helpful?
Thank Tano P
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Tano P, Thank you so much for your kind words! It is our absolute pleasure to have you and your wife stay with us. We are delighted to hear our colleagues played an integral part in your "Five Star" experience. We can't wait to welcome you both back soon! Sincerely, Robert Lowe More 

Barcelona, Spain
1 review
5 of 5 stars Reviewed 1 week ago

It is an incredible hotel, very close to a MARTA stop in a very quiet area with a fantastic spa and swimming pool. The staff is also very kind and helpful. The breakfast menu is awesome. If you can pay it, it is really worth!

Review collected in partnership with this hotel

Helpful?
Thank mar539
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear mar539, Thank you very much for your kind words! We are happy to hear you had a wonderful stay by taking advantage of our luxurious dining and spa facilities. We cannot wait to welcome you back again! Best regards, Robert Lowe More 

Tampa, Florida
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Premium priced yet missing a lot of the modern amenities that should come with the premium price tag. No grand lobby, no coffee or tea machine in the room, room was dusty but staff was friendly and helpful in relocating us to a clean room.

Helpful?
Thank Jason L
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Jason L, Many thanks for taking the time to post feedback in regards to your recent stay. We are disappointed to hear that our housekeeping department did not meet your expectations. We have discussed the matter with our Housekeeping Manager to ensure that moving forward we are not faced with the same issue. Our colleagues are always ready to... More 

Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is expensive but exudes quiet luxury. No grand lobby or open spaces, the point is not to be seen. Rooms are comfortable and somewhat large. Restaurant and bar are small with great service. For the price, please include wifi. It ain't the Holiday Inn, amiright??

Helpful?
Thank takkt
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Takkt, Thanks for sharing your thoughts with us in regards to your recent stay. Did you know that if you create a Mandarin Oriental profile you will receive complimentary internet access for your entire stay each time you book through our website, mandarinoriental.com/Atlanta? We look forward to your next visit. Thanks again! Best, Robert Lowe More 

Athens, GA
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Mandarin is in conveniently located in the Buckhead area of Atlanta and can be reached by MARTA from the airport, which is generally a better option than taking a taxi. However, we were surprised that there was no tea or coffee making facility in our room. The hotel lacks the style of lobby that one expects from a prestigious... More 

Helpful?
1 Thank rtw30606
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear rtw30606, Thank you for taking time out to give us some feedback on your recent stay. I'm glad you found our hotel to be convenient for your travels. The train is certainly the best route to take to avoid traffic! In regards to our coffee and tea facilities, we provide these to guests upon request, and would be delighted... More 

Santa Barbara, California
Level Contributor
23 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

In the heart of Buckhead, the Mandarin feels secluded and treats it's guests like celebrities. Looking down from your private balcony watching the hustle and bustle of this vibrant city, it's as if no one knows you're there. And the exterior light system beside your door tells the staff when you wish not to be disturbed and when you want... More 

Helpful?
Thank josephDavis3222
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear josephDavis3222, Many thanks for your complimentary review! It was a so nice to share it with our colleagues to let them know how much you appreciate their service. Your exclusive home away from home awaits you for the next time you are in town, or just looking to escape the hustle and bustle of the city life. Sincerely, Robert... More 

Tampa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We decided to spend the weekend in Atlanta for our anniversary to try some restaurants we hadn't been to and relax somewhere not too far from home. I usually stay in the Ritz Carlton wherever I stay but decided to try the Mandarin this trip. We were as disappointed. The hotel was beautiful. We had a terrace room that was... More 

Helpful?
Thank Michael S
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Michael S, Thank you SO much for choosing Mandarin Oriental, Atlanta to celebrate such a joyous occasion. We are delighted to hear you are a FAN! We look forward to welcoming you back for your next special occasion. Thanks again for sharing your wonderful experience, and Happy Belated Anniversary! Sincerely, Robert Lowe More 

Madison, Wisconsin, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I personally loved the softness of the bed and even looked up the brand for future purchases. The bathtub was nice a deep, but I couldn't keep the drain open and had to wait until room service drained it. It is a great location in Back Bay with plenty around to do.

Review collected in partnership with this hotel

Helpful?
Thank kyliekatem
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