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All 5 Benahavis hotels

Villa Padierna Palace Hotel

5.0 of 5 Hotel   |   Ctra. de Cadiz, Km 166 | at Flamingos Golf Club, 29679 Benahavis, Spain
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Ranked #2 of 5 Hotels in Benahavis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Brigitte B Montreal, Canada
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382 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel- luxurious hotel. Beautiful spacious rooms. Good food. Good service. The real treasure though is in the hotel's exclusive beachfront: VIP beachfront - the hotel offers hourly shuttle rides to and fro the hotel's exclusive beachfront. The beach is beautiful. The hotel's beachfront offers calmness, exclusivity, great music, great attentive service, individual sun beds under either huts or personal gazebos.... More

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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travel regularly to Marbella and decided to try Villa Padierna for the first time. The hotel is lovely, beautiful setting, lovely atmosphere, pretty views and in excellent order and we had a lovely stay. There are problems and I agree with some of the comments made, we had booked a higher category room well in advance, as the trip... More

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Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel gave us the feeling of a being a small luxury hotel, even though it is quite big. We (my husband, myself and our son of 3.5)stayed there for 8 days. Staff was always very helpful and friendly, giving a personal touch to everything. After one day you feel as they've known you for a long time. Beautiful hotel,... More

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Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, We would like to thank you most sincerely for your generous comments concerning the quality of our staff, spa, facilities and our service. With reference to your comments about our selection of beverages in the pool area we take your comments in consideration, we regret that we did not exceed your expectations. The Villa Padierna Palace Hotel Team... More

Athens, Greece
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A luxury Hotel that has nothing to do with the rest of the area. Very nice atmoshere with green surrounding, helpful and kind stuff similar to the quality of the hotel. There is also a beach club with very good and stylish restaurant some kilometres away of the main building were somebody can reach by mini cars provided. The food... More

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Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest , Thank you very much for your last feedback and good comments about the hotel, facilities, spa and golf. Regarding the pool bar menu , we will take your commnets in consideration , I already shared your feedback with our F&B manager and he wil make a good note of this type of comments. We hope we can... More

Hertfordshire
Top Contributor
81 reviews 81 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned again to this Hotel during our stay in Spain not to stay there but to once again have a relaxing Spa and eat lunch in the Poolside Restaurant as it was all superb last year. Last year we had a massage but this year we used the Spa facilities which consist of Sauna, Steam Room. Cold Plunge Pool,... More

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Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you very much for your good comments about the SPA, restaurants and staff. We are delighted to read that enjoyed our facilities and services during your holidays at our Resort. We look forward to welcome you once again in the near future. Kind regards María Enrile Guest Relations Villa Padierna Palace Hotel More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have a question for the manager. The issue of failure to provide complimentary bottled water in the rooms is clearly very irritating/disappointing/upsetting for many guests. Complimentary bottles water in the rooms is virtually universal in 5 star hotels. The cost of a few bottles of water is tiny compared to the nightly cost of a room paid by the... More

Was this review helpful? Yes 3
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for sharing your comments with the travelers. It is my pleasure to inform you that we are going to put water in the rooms from now on. After talking to the General Manager last week, the decision was made. Kind regards. María Enrile Guest relations Villa Padierna Palace Hotel More

1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed in a one bedroom suite and nothing is included with the room. The hotel restaurants charge 2 euros cover charge per person, even our 1 year old baby got charged cover. Cups plates and cutlery was dirty. Cleanliness in General is questionable. We asked for a kettle so we can boil water for our baby's milk and were charged... More

Was this review helpful? Yes 10
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for sharing your comments with the travelers, we always appreciate constructive criticisms so that we can improve ourselves and give a better experience to our customers. I already translated your comments to the departments involved. Regarding the car issue, we would have been pleased to provide you with a new car and taken care of fixing... More

Sofia, Bulgaria
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Every year I and my family start the summer holidays in Spain. This year we chose Villa Padierna Palace Hotel. I was a little reserved about the hotel, especially after the reviews in Tripadvisor, but I was surprised by the wonderful wonderful large room, a large selection of restaurants, wonderful pool and of course the golf courses. Regarding the breakfast... More

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Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear Guest, Thank you very much for your last visit to Villa Padierna Palace Hotel and also thank you for your good feedback. We consider all the comments from our guests, our aim is to satisfy them improving with new facilities and services every year. We hope to welcome you back to the hotel so that you may experience the... More

Rayleigh
Contributor
14 reviews 14 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel reminds me of Cesar's Palace in Las Vegas!!! Breakfast is not included and neither is bottled water in the room. You have to pay for everything!!! The breakfast buffet is ok but other five star hotels are way better. The room is clean and you have a turndown service in the evening that replaces towels but the slippers... More

Was this review helpful? Yes 5
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for sharing your comments with the travelers. I am sorry if your experience was not as you expected, I will translate your comments to the departments involved so that we can improve ourselves and give you a better experience on your next visit. Thank you aswell for the positive comments regarding our staff, we try to... More

Manchester
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 10, 2014

We stayed here in April & this was our 5th visit. When this property was a Ritz Carlton it ticked all the boxes and really was a classy & luxurious 5 star hotel. The last time we came a year or so ago it had lost it's way particularly in the service department however we thought that we would give... More

Was this review helpful? Yes 3
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear Guest, Thank you for your last visit at Villa Padierna Palace Hotel, also for sharing your experience on Trip Advisor. We regret that we did not exceed your expectations in your recent visit to Marbella. The experiences you described are not characteristic of the level of service we provide, and we would like to apologize that your stay with... More

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Additional Information about Villa Padierna Palace Hotel

Address: Ctra. de Cadiz, Km 166 | at Flamingos Golf Club, 29679 Benahavis, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benahavis
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Villa Padierna Palace Hotel 5*
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Also Known As:
Ritz Carlton Marbella
Padierna Hotel Marbella
Padierna Villa

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