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All 5 Benahavis hotels

Villa Padierna Palace Hotel

5.0 of 5 Hotel   |   Ctra. de Cadiz, Km 166 | at Flamingos Golf Club, 29679 Benahavis, Spain
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Villa Padierna Palace Hotel
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80%
Ranked #2 of 5 hotels in Benahavis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Lyubomir L Sofia, Bulgaria
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371 people have reviewed this hotel

Traveler rating
    221
    75
    34
    28
    13
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74
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed in a one bedroom suite and nothing is included with the room. The hotel restaurants charge 2 euros cover charge per person, even our 1 year old baby got charged cover. Cups plates and cutlery was dirty. Cleanliness in General is questionable. We asked for a kettle so we can boil water for our baby's milk and were charged... More

Was this review helpful? Yes 3
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for sharing your comments with the travelers, we always appreciate constructive criticisms so that we can improve ourselves and give a better experience to our customers. I already translated your comments to the departments involved. Regarding the car issue, we would have been pleased to provide you with a new car and taken care of fixing... More

Sofia, Bulgaria
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Every year I and my family start the summer holidays in Spain. This year we chose Villa Padierna Palace Hotel. I was a little reserved about the hotel, especially after the reviews in Tripadvisor, but I was surprised by the wonderful wonderful large room, a large selection of restaurants, wonderful pool and of course the golf courses. Regarding the breakfast... More

Was this review helpful? Yes
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear Guest, Thank you very much for your last visit to Villa Padierna Palace Hotel and also thank you for your good feedback. We consider all the comments from our guests, our aim is to satisfy them improving with new facilities and services every year. We hope to welcome you back to the hotel so that you may experience the... More

Rayleigh
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel reminds me of Cesar's Palace in Las Vegas!!! Breakfast is not included and neither is bottled water in the room. You have to pay for everything!!! The breakfast buffet is ok but other five star hotels are way better. The room is clean and you have a turndown service in the evening that replaces towels but the slippers... More

Was this review helpful? Yes 1
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for sharing your comments with the travelers. I am sorry if your experience was not as you expected, I will translate your comments to the departments involved so that we can improve ourselves and give you a better experience on your next visit. Thank you aswell for the positive comments regarding our staff, we try to... More

Manchester
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here in April & this was our 5th visit. When this property was a Ritz Carlton it ticked all the boxes and really was a classy & luxurious 5 star hotel. The last time we came a year or so ago it had lost it's way particularly in the service department however we thought that we would give... More

Was this review helpful? Yes 1
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear Guest, Thank you for your last visit at Villa Padierna Palace Hotel, also for sharing your experience on Trip Advisor. We regret that we did not exceed your expectations in your recent visit to Marbella. The experiences you described are not characteristic of the level of service we provide, and we would like to apologize that your stay with... More

London, United Kingdom
Top Contributor
102 reviews 102 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed July 16, 2014

Competition at this level is tough, Marbella has a few hotels that maintain the 5* standard. When this was Ritz Carlton and at it's peak, it too was a quality 5* property. Sadly the current owners have embarked on a PR trip suggesting this is "Spains only 6* hotel" - we were told this by taxi drivers and local business... More

Was this review helpful? Yes 3
Guest Relations V, guest relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for taking your time to share your review. We apologize if your expectation was not satisfied; we are, indeed a 6 star hotel, and one of the reference hotel in Costa del Sol. Regarding your comments about the distance, we are sorry if our location did not suit you. Our best clients choose our hotel because... More

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed July 13, 2014

This Golf Resort is a true gem. The staff of the hotel is fantastic polite. The food of all the restaurants are superb. The 3 golf courses are excellent and exciting. No wonder this is a true 5 star establishment.

Was this review helpful? Yes
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest , Thank you very much for your good feedback about our 3 golf courses, restaurants and the service provided by our staff. We hope to welcome you back in the near future and maybe next time you can finish your golf day with a beautiful lunch at the Beach Club with the best music and views of the... More

Newport Beach
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

First of all this hotel is not even close to Marbella you are a 60 Euro round trip cab ride from Marbella the hotel is actually located in a place called Cortes. I don't like staying in a hotel that bills itself as a luxury destination that then Nickle and dimes for everything. Case in point no water in your... More

Was this review helpful? Yes 4
Guest Relations V, Guest Relation at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for taking the time to share your review. We appreciate your feedback and we have taken good note of it. However, all five star hotels have to charge for additional services. We would like to apologize if your stay with us did not satisfy your expectations. We work hard to deliver the best service to each... More

Edina
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

I love staying at SLH's (Small Luxury Hotels); only trouble is a lot of them are not located too centrally. This was the case for Padierna in Marbella. It is only 12 years old, but provides Old World luxurious and spacious accommodations. Dramatic views of the golf course, lots of outdoor dining, spa, outdoor and indoor pools, etc. Also a... More

Was this review helpful? Yes
Guest Relations V, Margarita Suarez at Villa Padierna Palace Hotel, responded to this review

Dear guest, We sincerely appreciate your comments regarding your recent stay at Villa Padierna Palace Hotel; it is always a pleasure to receive such positive feedback. We are very happy to hear you liked the locations and the facilities of the resort but most of all I am especially pleased that you enjoyed the service provided by our staff and... More

Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2014

After making a long trip in Spain, we came to this place for 2 nights (why not for more.....) in order to relax. What can I say? Just read the title of my review. From the entrance to the Villa, we knew that we arrived to the right place. We were upgraded to the junior suite - a very nice,... More

Was this review helpful? Yes 1
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, Thank you for taking the time to share your review. We appreciate your feedback. We work hard to deliver the best possible service to each one of guests and we are always appreciative of their suggestions, since we strongly believe in continuous self-improvement. We hope to be able to welcome you again, so you can experience the improvements... More

Gibraltar
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 3, 2014

This hotel was of a very high standard. The service was excellent and the setting was beautiful. Food in the restaurant was also of a high class. We really enjoyed our stay here and felt well looked after by the staff. Highly Recommended.

Was this review helpful? Yes 1
Guest Relations V, Guest Relations at Villa Padierna Palace Hotel, responded to this review

Dear guest, On behalf of the Villa Padierna Palace Hotel we would like to thank you for your kind words. Comments like this help us improve every day. We treat every guest the most special way and we try to make them feel like at home. We are looking forward to welcoming you back soon. Kind regards María Enrile Guest... More

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Additional Information about Villa Padierna Palace Hotel

Address: Ctra. de Cadiz, Km 166 | at Flamingos Golf Club, 29679 Benahavis, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benahavis
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Villa Padierna Palace Hotel 5*
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Also Known As:
Ritz Carlton Marbella
Padierna Hotel Marbella
Padierna Villa

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
There are very few places in the world that inspire such serenity and beauty as the surroundings of Villa Padierna Palace Hotel, located in the heart of the golden triangle: Marbella, Benahavis, Estepona, our Luxury 5 Star has been recognized by Seven Stars & Stripes as Six Stars, and recently awarded as the world best Golf Resort by the World Travel Awards. Designed as a replica of a Tuscan palace, offers 129 deluxe rooms and suites also including 9 Villas with private pool, and a wide selection of unique experiences, such as three 18 holes Golf courses; Flamingos, Tramores & Alferini, Medical Wellness Spa, Racquet Paddle Club, 4 Restaurants and its exclusive Club de Mar on the Mediterranean Sea. ... more   less 
Number of rooms
129

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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