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Helen Hotel Bacau

DN11 / E574, Bacau 607305, Romania
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Helen Hotel Bacau
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38 Reviews from our TripAdvisor Community

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Haifa, Hefa, Israel
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 3, 2015

We stayed one night at Helen Hotel near Bacau during September 2015, a night full of (bad) surprises. The original reservation was for a superior room for 2 people. The room was indeed big, but the air conditioning inside the room was malfunctioning. After 2 hours with air condition on the temperature inside the room was about 30 Celsius degrees.... More 

Helpful?
2 Thank 38_traveler_38
2 reviews
5 of 5 stars Reviewed September 5, 2015 via mobile

Very close to Bacau you'll find this excellent hotel. Great personnel, big rooms, amazing view! You can walk through the forest, go to their restaurant where they serve delicious romanian food. Prices are fair even it's a 4 stars hotel. I recommend!

Helpful?
Thank Ovidiu Eugen R
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear Mr. Ovidiu, We are very glad you had a lovely time in our Hotel & Restaurant. We are waiting for you to come back, to enjoy again our products and services. Best regards, Lupu Madalina - Hotel & Restaurant Manager More 

Iasi
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 1, 2015 via mobile

I didn't expect that Hotel Helen has so much to offer: - peaceful and beautiful surroundings, in the woods of Măgura, far from the city; - excelent food and very good service; - cosy and classy interiors. I haven't tried the spa, but it sure looks like the ideal way to end a busy business day. As the location is... More 

Helpful?
Thank Andy C
HOTEL HELEN H, General Manager at Helen Hotel Bacau, responded to this review

Dear Sir, We are very glad you had a wonderful time in our location. We invite you to try the Spa center next time you come here, it is very relaxing and private. Best regards, Lupu Madalina - Hotel & Restaurant Manager More 

Grimsby, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed June 12, 2015

Situated in quiet remote location Hotel Helen was far better than we had imagined, with beautiful gardens and excellent food. In fact there are several dining options inside or outside and a large choice of food. Our room was large and the bed comfortable with excellent facilities. Our room was at the front and yes there was some road noise... More 

Helpful?
Thank nico1965
HOTEL HELEN H, General Manager at Helen Hotel Bacau, responded to this review

Dear Sir /Madam, Thank you for choosing our services and for the nice reviews. We are very glad you enjoyed your staying here and we are looking forward for you to come again. Best regards, Lupu Madalina - Hotel & Restaurant Manager More 

Balkans
Level Contributor
82 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed April 15, 2015

Classified as 4 stars. Its definitely not. Situated just outside Bacau, pretty much in the middle of nowhere. Stayed here recently for 3 nights whilst on business in Bacau County. Rooms are spacious with nice en-suite bathrooms. Nice toiletries, vanity and amenity kits provided as are the robes and slippers. Large comfortable bed with nice quality cotton bed linen. I... More 

Helpful?
2 Thank jamestoo
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear Sir, Thank you for choosing our services. The location of our Hotel was chosen to be a relaxing and quiet area, with a beautiful view, ideal for holidays and also business travelling. We are pleased to hear you enjoyed our rooms and their fittings. Concerning the laundry, we can provide the service if it is required with 1 day... More 

Northeast Romania, Romania
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

Pros: - nice location on Magura - good food - nice spa Cons: - old and rusty furniture - the doors on terrace not well isolated... All the wind is coming inside ... So it gets windy in the room... - stupid tv system - I was not able to operate it without the help of the stuff... The tv... More 

Helpful?
Thank Panzariu A
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear Sir, Thank you for choosing our services. We are pleased you enjoyed the location, the food and the Spa Center. Concerning your observations, we can assure you that the staff is prepared to help you with the TV or other problem you may have. Also, the restaurant is outside the hotel because the hospitality unity offers a wide range... More 

Romania
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 6, 2015

Nice hotel, beautiful location, good restaurant. Negative sides: the hotel is not in Bacau, is in Magura - a village near Bacau. However, by car you will reach the city center in 15 minutes. The taxi is between 1.99 RON/km and 3 RON/km and you should ask at the beginning of the trip which is the cost of the trip... More 

Helpful?
1 Thank Ciprian-Gabriel
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear Sir, Thank you for choosing our services. The Hotel is situated outside Bacau town, in a quiet area that offers a relaxing time to our clients. For the transport service, you can ask at reception for a taxi driver that will take you 1.99 RON/km. Best regards, Lupu Madalina - Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 24, 2014 via mobile

I choose To stay at this hotel And i made this decision only based on the reviews. I was Very dissapointed. The hotel is way too far from The city The taxi is expensive To come back. Rooms are also quit expensive and not so Clean. Food is ok but The services worth 3 stars. Not coming back.

Helpful?
3 Thank Dianna A
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear madam, Thank you for choosing our services! The rewies that we got on tripadvisor are a real feedback of our services. The hotel is outside Bacau city in a relaxing area, so our clients will have a peaceful climate for their rest. For transport, you can ask at reception to call a cab for you, and the tax is... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 11, 2014 via mobile

This hotel is a 10 minute relaxed ride away from the city center, even if peak hours... but this hotel is possibly the best choice to enjoy a city visit or a business meeting in nature environment with an Italian / Romanian styled restaurant in a building right next to it. Considering the general Romanian standards, this hotel offers true... More 

Helpful?
2 Thank Moonie88
HOTEL HELEN H, Manager at Helen Hotel Bacau, responded to this review

Dear Sir / Madame, Thank you for choosing our services. We are pleased to hear that you had a great time in our location. We expect you again soon. Best regards, Lupu Madalina - Hotel Manager 0728.213.424 More 

Cotswolds
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 22, 2014

Came to Romania for a friends wedding and what a great surprise when we arrived at the hotel, clean, pleasant staff and great views, we arrived late and returned to the hotel in the small hours of the morning, we weren't disturbed, we had lunch a a dinner over the 3days and both meals were excellent in the garden restaurant,... More 

Helpful?
2 Thank restman
HOTEL HELEN H, General Manager at Helen Hotel Bacau, responded to this review

Dear Sir / Madam, We are pleased to know that you had a lovely time in our hotel and restaurant. We are looking foward for you to came again. Best regards, Lupu Madalina-Hotel & Restaurant Manager More 

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