We arrived at this hotel a little after midnight and was disgusted when we walked into our room. There were ants all over the night stand, a bug crawling down the wall, stains on the chair, red stains all on the walls, brown stains all over the curtains & not to mention the old Doritos and someone's largeFINGERNAIL clipping in... More

Unless you're young and in town to see a rock band, or a school looking to book an entire floor of annoying, disrespectful kids who don't know to be quiet at 7 in the morning and not slam the door over and over, don't stay here!! Booked a room with 2 double beds and arrived around 11:45 PM after a... More

This hotel is great. Very clean, with a very friendly staff, great atmosphere, and free breakfast almost every morning. We decided to give the Four Points another chance after a pretty bad experience 2 years ago. So glad we did. We will be back.

Been staying here for 8 months 3-4 nights a week. The staff is GREAT Sandra and Luther at the front desk and Patty in the restaurant. Also a sincere smile and greeting. Couple weeks ago I was shut in the Hotel with the flu. Sandra offered hot tea and anything that I needed. The rooms/beds are comfortable but the staff... More

I have stayed here several times over the years, and they have not disappointed. This hotel is staffed with hospitality experts that will do whatever they can to make your stay enjoyable and comfortable. I've stayed in both standard rooms and SPG suites and all have been great. Keep up the good work, guys!

Old and outdated facility & poor customer service! Does not represent Starwood brand! Had to go outside to ask front desk clerk, who was smoking in non-smoking area if I could check in. Stayed on SPG floor... Rooms tight, bathroom old, pipes clatter when cut on shower, drain problems in tub...felt like I was taking a bath, furniture/furnishing old &... More

Wonderful visit to this Four Points. The Sheraton does a great job accommodating you. I am now a preferred guest member and will be sure to stay in a four points again! The front desk was wonderful. The breakfast was great. The rooms were clean. Check out morning the housekeeping began to clean quite early. When told this to the... More

The rooms here are large and clean -- a plus. The elevator, however, is horrible. Slow, not vacuumed for three days, cramped, one broken for one day. So I recommend a room on the first floor. Also the TV stations are not very good. And the breakfast was often cold and stale, with people who looked put upon if you... More

The best part was that the hotel is right off the highway. The room was nice and clean. We did not find any eating places near the hotel. The restaurant in the hotel closes at 10PM, but accomodated us even when we came in few minutes before closing. The service and food at the restaurant was good. The good part... More