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BEST WESTERN Battlefield Inn

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10820 Balls Ford Road, Manassas, VA 20109-2401
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BEST WESTERN Battlefield Inn
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BEST WESTERN Battlefield Inn
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153 Reviews from our TripAdvisor Community

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Traveler rating
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    41
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    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our stay started off with useless keys. The lady at the desk was friendly and she tried to fix our keys. They worked once and then didn't work again. We only stayed one night so it wasn't a big issue someone just stayed in the room. Our bathroom wasn't the cleanest but it was useable. The drink machines didn't work,... More 

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Dulles, Virginia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our air conditioning had gone out at home and while they ordered the replacement part, we had to find a place near home that was dog-friendly. The Best Western Battlefield Inn was the perfect place. We checked in on Sunday night and would have stayed through Tuesday morning but they were sold out Monday. Great location within walking distance of... More 

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear 2014Biztraveler; Thank you for selecting our hotel as your place to stay. We appreciate the kind words for the staff and delighted to see that our pet friendly hotel, convenient location, clean and comfortable guestrooms and good breakfast all led to an enjoyable experience. Wish we could have accommodated you longer, but thank you so much for the rave... More 

Franklinton, North Carolina
Level Contributor
64 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Traveling North and decided to stay here. The staff was very friendly and helpful. The hotel does have a restaurant, but we did not eat there. Our room was clean, but the air conditioner did not work very well and leaked water all over the floor. My biggest disappointment was the sheets had a hole in them and also stains... More 

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Itownwrangler; Thank you for selecting our hotel as your place to stay while traveling. We appreciate you taking the time to share with us what you did and did not like about your brief stay. Guest comfort and satisfaction is very important to us, we truly apologize for the condition of the guest room and not meeting your expectations.... More 

Pasadena, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and professional. We received excellent service, they researched and provided information that made our trip easier and more enjoyable. The complimentary breakfast was great and fresh. The room was clean and the air-conditioning wasgreat.

Review collected in partnership with Best Western

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Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Grace; Thank you for being our guests and taking the time to share your review with us. We are delighted to hear that you received exceptional customer service which lead to a very enjoyable stay. We appreciate your compliments and pleased that the hotel had everything you needed for a great experience. We look forward to welcoming you back... More 

King Geporge, United States
1 review
5 of 5 stars Reviewed June 25, 2015

I have stayed at the Best Western about 3-4 times this year (2015) and the stay was exceptional. The front desk staff provides excellent customer service. The hotel is located in an area where shopping and restaurants are close by. The front lobby is clean. There is a swimming pool. The rooms are clean and the hotel housekeeping staff are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Smith; Thank you for the wonderful review and feedback for the hotel. We are very pleased to see that you enjoyed your stays with us and we continue to exceed your expectations with each visit. We are also pleased to see how much you enjoy Addy's Restaurant. I will gladly share your comments with them as they are always... More 

Monrovia, United States
1 review
4 of 5 stars Reviewed June 19, 2015

A great hotel for the price. We were going to Jiffy Lube Live and did not want drive far after concert. It is 4.2 miles from Jiffy Lube Live. We had a good meal for a late lunch before concert. The bar and lounge had a great atmosphere/Live band Saturday night.

Review collected in partnership with Best Western

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Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Michael; Thank you for the wonderful review! We appreciate you selecting the Best Western Manassas as your place to stay not only for its convenient location to Jiffy Lube Live but the good value as well. Thank you as well for sharing that you enjoyed a good, late lunch at Addy's Restaurant. We are very pleased to see that... More 

Summerville, South Carolina
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 19, 2015

This Best Western is a good location and good price. The room was very clean and maintained, and the staff friendly and helpful. But this hotel is used to house welfare residents and I noticed some drug dealing going on. There are also unsavory types milling about. There are also a lot of construction workers there, but they all in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear J.B - I'd like to thank you for taking the time to share your recent experience with us. Guest comfort and safety is very important to us and we are sorry that you had the impression we were not a safe place to stay and you were uncomfortable any time with the other patrons that were staying with us.... More 

Pittsburgh, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

One night stay for a concert at Jiffy Lube Live Arena. Right off the freeway, close to the venue and number of fast food locations, stores and gas stations. Rooms were clean, sheets fresh, towels clean, bed comfortable, fridge and microwave, two sinks- one in bathroom and the other outside the bathroom door, Additionally, there were other amenities available had... More 

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear VespaRider1; Thank you for being our guest and sharing your recent trip with us. We appreciate you selecting our hotel for the convenience and close proximity to and from Jiffy Lube Live. We are very pleased to see that you had a great stay and found the hotel had everything you needed for a relaxing and comfortable stay. Thank... More 

1 review
5 of 5 stars Reviewed June 11, 2015 via mobile

Honestly I have traveled to many cities for many different reasons. I just so happen to travel to Virginia with my sister for a concert. We waited to book our hotel and this was the only hotel available for this date last minute. I expected to show up to a run down hotel. But upon arrival the hotel immediately shattered... More 

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear AmericanBeauty94; Thank you for your wonderful review. Our team takes great pride in the hotel and work hard to provide our guests with exceptional customer service and all the comforts of home during their stay, so to read such positive accolades is truly appreciated. We are delighted to see that you had a great stay and the staff, customer... More 

Decatur, Alabama
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 9, 2015

Overall satisfied. Motel is pet friendly. Rates are reasonable and pet fee was reasonable. Quiet and room was above average. Very good breakfast bar. Very good location. Only two or three motels in that area, allows pets

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Daer Richard; Thank you for taking the time to leave us a review. We appreciate you being our guests and sharing your trip with us. I am very pleased to see you received a good value and had a good experience. I will share your feedback with the team to continue to inspire them to keep up great job. We... More 

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