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BEST WESTERN Manassas

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8640 Mathis Ave., Manassas, VA 20110
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BEST WESTERN Manassas
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71 Reviews from our TripAdvisor Community

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Traveler rating
    17
    27
    18
    6
    3
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25
17
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Salisbury, Maryland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After a night of working at the local fire works show, we got to the hotel at 4am. The front desk lady was humorous and made us feel welcome, even at that time. We laughed and joked, which was nice. She promised us a late check out with no disturbances, and she lived up to her words. I didn't wake... More 

Was this review helpful? Yes
Saylorsburg, United States
1 review
4 of 5 stars Reviewed July 27, 2015

The exterior of the hotel was not as glamourous as it could have been but it was an older building. The lobby was very nice and the rooms were extremely clean and comfortable. The onsite gym was very lacking and tiny and there were no staff around to assist me with figuring out how to operate the steam room. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
United States
1 review
4 of 5 stars Reviewed July 21, 2015

The hotel was located off the beaten path which made it a quiet place to stay. The room was clean and the beds were extremely comfortable. The breakfast was satisfying. The staff was friendly and helpful. If given the opportunity, would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed July 19, 2015

Poor property maintenance. Insects inside rooms, like spiders, roaches and other weird insects. Poor customer service. Inadequate staff training. The staff questioned the needs for toiletries. Employees should not eat guests' breakfast during guests breakfast hours. Poor quality of food items. Old bread, spoiled fruits, warm yogurts and milk. Overall, lack of food hygiene. Gradual and cumulative dissatisfaction with this... More 

Was this review helpful? Yes 63

Travelers are raving about these Manassas hotels

New York City, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 10, 2015

The rooms smelled like mildew and even after I complained and had my room changed I was put it a room that only smelled SLIGHTLY better!! The rooms looked VERY outdated and dingy. I will never stay here again

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Greenville, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

My wife and I stayed here for 6 nights and found the hotel to be very clean and quiet. The staff was very helpful and friendly. Our room was clean and comfortable with what we thought was above expectation maid service. The free breakfast was good with a nice variety and coffee excellent. When we checked out my wife accidentally... More 

Was this review helpful? Yes 2
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2015

We flew into Dulles from the UK and stayed the night before picking up our RV the next day. As I said to the owner, it was the best night's sleep I have ever had in a hotel. Room 101 believe it or not. :) Only criticism would be some fresh fruit with the generous breakfast would make it perfect.

Was this review helpful? Yes 1
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Walnut Cove, North Carolina, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 26, 2015

There wasn't anything really wrong with our hotel. The room smelled bad - kind of stale and the AC wasn't the best during the hot day. The maid cleaned our room & left no clean towels. We called the front desk & they told us to come get them. I then had to ask for more towels as they only... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

New Jersey, United States
1 review
4 of 5 stars Reviewed June 16, 2015

My husband and I stay here everytime we come to Manassas, Va.....it is clean, very nice employees and always ready to help you with anything you might need or want. We are always happy with them. See you next year!

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Clementon, United States
2 reviews
5 of 5 stars Reviewed June 7, 2015

First rate in every respect. Clean, well appointed rooms and lobby, and very friendly helpful staff. This hotel is very convenient for those who wish to fully enjoy everything that Old Town Manassas has to offer. I highly recommend this Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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