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BEST WESTERN Manassas

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8640 Mathis Ave., Manassas, VA 20110
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BEST WESTERN Manassas
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BEST WESTERN Manassas
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56 reviews from our community

Traveler rating
    14
    18
    17
    5
    2
See reviews for
18
15
7
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bend, Oregon
Top Contributor
311 reviews 311 reviews
29 hotel reviews
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This was a nice basic room for the price. This budget 2 star room was clean & comfortable. Staff who checked us in were friendly and made some good recommendations for dinner nearby ( Tony's pizza & Italian ). We didn't mind that our room was on the 2nd floor with a short walk up the stairs. I didn't see... More 

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1 review
4 of 5 stars Reviewed January 28, 2015

Stayed one night and found nothing to complain about. Room was clean and quiet and the bed was very comfortable. One of the best complimentary breakfasts I have had at a motel of any price. I will definitely stay there again when in the D.C. area.

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. . If I can be of assistance in the future, please don't hesitate to contact me at 703-368-7070. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 2, 2015

not bad but not great. has a funky smell to it. their breakfast is horrible especially the juices. definitely do not do laundry there. Beds are okay bathrooms are fine. Doesnt feel like the cleaniest place. Overall just stay there for a night if you HAVE to

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daxa P, General Manager at BEST WESTERN Manassas, responded to this review

I apologize for any inconvenience, but I don't identify a guest by name or other characteristics at Best Western Manassas property. Thanks. Daxa Patel Geral Manager, More 

miggy10468@gmail.com
1 review
5 of 5 stars Reviewed December 15, 2014

Best service ever, excellent employees, great greeting style, make anybody feel like arriving home. Very professional and make you feel you need to stay again in the hotel. The breakfast area is better every time, suggestions are heard and put into practice, it is good to be heard, because at the end, we are the customers.

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Sir or Madam, Thank you for your glowing review! It is important to hear back from guests, and we appreciate you taking the time to do so. We take pride in providing great service to our guests. We hope you will stay with us again in the future and refer us to your friends and family. Your referrals are... More 

Hilton, New York
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 20, 2014

Mildew odor and one uncomfortable bed in the first room. Hotel is dated. If you have allergies stay at a newer hotel. Brekfast was good. The staff was helpful. We were given a better room after we complained.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Sir or Madam Traveler, I am sincerely sorry that we did not exceed your expectations on your stay with us. We are constantly striving to improve the services we provide our guests. I assure you we are in the process of updating our property, building and services to be able to provide our guests with a great experience. Thank... More 

Boise, Idaho
Top Contributor
126 reviews 126 reviews
58 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 14, 2014

I especially appreciated the breakfast service - spacious restaurant, real plates, and the morning server immediately brewed a pot of decaf coffee when I asked for it. Rooms and desk service - nothing extra but no complaints. Outdoor corridors, so need to go outside for room and lobby access.

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daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Although we at Best Western appreciate your time and review, this review is not for our location here at the Best Western Manassas. Perhaps you might revisit and rewrite your review for the appropriate location. Thank you for your time and effort! Best Western appreciates your business and we all look forward to serving you in the future. Sincerely, Daxa... More 

Fishersville, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

I had to stay at this hotel on business. It looked a bit dumpy from the outside, but the room was the cleanest I have ever encountered. Price of room is good and breakfast is a plus! The front desk was very helpful and even let me have an extended checkout due to my job interview being at 3:00 in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Donna, Thank you for taking the time to review our hotel. We appreciate your time and business. I am glad to hear that our staff was accommodating to your needs and can assure you that our hotel is currently in the process of many renovations to improve the appearance and services we provide our guests. Our hope is that you... More 

Renovo, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 24, 2014

The room was very dark and dusty. I found it very hard to breath by morning. The morning front desk and breakfast attendant were wonderful. Very friendly and helpful. Getting on 66 was easy enough but I don't think I will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, Manager at BEST WESTERN Manassas, responded to this review

I apologize for your experience with our hotel. Please be assured that we are currently undergoing renovations to update our decor and the services we provide our guests. Hopefully, you will stay with us again and give us the opportunity to exceed your expectations. Please do not hesitate to call me with any questions or concerns at 703-368-7070. Thank You,... More 

Reading, PA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

I come down from Pennsylvania every other week for work, and I always stay here. The rooms are always clean, the ownership does anything and everything for me. Breakfast every morning. This is my home away from home!

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daxa P, General Manager at BEST WESTERN Manassas, responded to this review

It is heartening to hear when we have made a guest feel at home. Thank you for taking the time to give us a review. Your time and business are important to us. We hope to welcome you back soon! If you ever need anything, do not hesitate to ask. You can call me at 703-368-7070. Sincerely, Daxa Patel General... More 

Arlington, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed August 21, 2014

Average hotel for the price range but excellent staff...friendly and helpful. Room comfortable and well-priced. We wanted hotel outside beltway to avoid traffic on arrival and departure. This one a good choice.

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for taking the time to let us know how you feel about your stay with us. Your input is valuable and will help us make The Best Western Manassas experience better for you in the future. We hope you will stay with us again in the future! Sincerely, Daxa Patel General Manager More 

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