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BEST WESTERN Manassas

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8640 Mathis Ave., Manassas, VA 20110
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BEST WESTERN Manassas
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BEST WESTERN Manassas
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60 Reviews from our TripAdvisor Community

Traveler rating
    15
    21
    17
    5
    2
See reviews for
19
15
7
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
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English first
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    (60)
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    (18)
  • Jun-Aug only
    (25)
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    (10)
  • Dec-Feb only
    (7)
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Salisbury, Maryland, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great overnight visit for concert at Jiffy Lube! Very comfy room. Delicious breakfast. Close to venue as well as food and shopping. Courteous front desk personnel...who were helpful with directions We would stay there again.

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Barbie, Thank you for taking the time to give our hotel a review. We appreciate your business and look forward to providing excellent service to you again in the future. Please feel free to call me anytime at 703-368-7070 if you have any questions or need anything. Thank you and have a great day! Daxa Patel General Manager Best... More 

Colorado Springs, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great price for a hotel accommodation in Virginia. Most hotels in Virginia are very expensive. Best Western Manassas is very affordable, centrally located near excellent restaurants, and has a very friendly staff to make your stay enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Conrad, Thank you for taking the time to give our hotel a review. We appreciate your business and look forward to providing excellent service to you again in the future.. Please feel free to call me anytime at 703-368-7070 if you have any questions or need anything. Thank you and have a great day! Daxa Patel General Manager Best... More 

Allison Park, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights, and the comp breakfast was varied and tasty, rooms were clean, the staff pleasant, and they went out of their way to meet our needs. Pool area was very nice, hotel was quiet and conveniently located near restaurants and stores within easy walking distance

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear William, Thank you for taking the time to give our hotel a review. We appreciate your business and look forward to opportunities to serve you better. We hope you will stay with us again in the future! Please feel free to call me anytime at 703-368-7070 if you ever need anything or have any questions. Thank you and have... More 

Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

at weekend calm hotel, well located near Interstate; very friendly staff; breakfirst room small (ex guest room); breakfirst like other comparable hotels ok; within 2-3 Miles many restaurants, fast food and shopping malls;

Review collected in partnership with Best Western

Was this review helpful? Yes
daxa P, Manager at BEST WESTERN Manassas, responded to this review

Dear Wolfgang, Thank you for taking the time to give our hotel a review. We appreciate your business and are always looking forward to opportunities to serve you better. I am so happy to hear that you were pleased with our location and it's convenience. I am concerned though, what exactly we missed in providing a clean experience for you?... More 

Bend, Oregon
Top Contributor
371 reviews 371 reviews
34 hotel reviews
231 helpful votes 231 helpful votes
3 of 5 stars Reviewed March 30, 2015 via mobile

This was a nice basic room for the price. This budget 2 star room was clean & comfortable. Staff who checked us in were friendly and made some good recommendations for dinner nearby ( Tony's pizza & Italian ). We didn't mind that our room was on the 2nd floor with a short walk up the stairs. I didn't see... More 

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daxa P, Manager at BEST WESTERN Manassas, responded to this review

Dear Sir or Madam, On behalf of Best Western Manassas I would like to apologize for not exceeding your expectations. Thank you for taking the time to give us a review and the opportunity to improve the services we provide. I will take a look at the computer in the lobby to see what needs to be done to bring... More 

1 review
4 of 5 stars Reviewed January 28, 2015

Stayed one night and found nothing to complain about. Room was clean and quiet and the bed was very comfortable. One of the best complimentary breakfasts I have had at a motel of any price. I will definitely stay there again when in the D.C. area.

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. . If I can be of assistance in the future, please don't hesitate to contact me at 703-368-7070. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 2, 2015

not bad but not great. has a funky smell to it. their breakfast is horrible especially the juices. definitely do not do laundry there. Beds are okay bathrooms are fine. Doesnt feel like the cleaniest place. Overall just stay there for a night if you HAVE to

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daxa P, General Manager at BEST WESTERN Manassas, responded to this review

I apologize for any inconvenience, but I don't identify a guest by name or other characteristics at Best Western Manassas property. Thanks. Daxa Patel Geral Manager, More 

miggy10468@gmail.com
1 review
5 of 5 stars Reviewed December 15, 2014

Best service ever, excellent employees, great greeting style, make anybody feel like arriving home. Very professional and make you feel you need to stay again in the hotel. The breakfast area is better every time, suggestions are heard and put into practice, it is good to be heard, because at the end, we are the customers.

Review collected in partnership with Best Western

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daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Sir or Madam, Thank you for your glowing review! It is important to hear back from guests, and we appreciate you taking the time to do so. We take pride in providing great service to our guests. We hope you will stay with us again in the future and refer us to your friends and family. Your referrals are... More 

Hilton, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 20, 2014

Mildew odor and one uncomfortable bed in the first room. Hotel is dated. If you have allergies stay at a newer hotel. Brekfast was good. The staff was helpful. We were given a better room after we complained.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear Sir or Madam Traveler, I am sincerely sorry that we did not exceed your expectations on your stay with us. We are constantly striving to improve the services we provide our guests. I assure you we are in the process of updating our property, building and services to be able to provide our guests with a great experience. Thank... More 

Travelers are raving about these Manassas hotels

Boise, Idaho
Top Contributor
136 reviews 136 reviews
65 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 14, 2014

I especially appreciated the breakfast service - spacious restaurant, real plates, and the morning server immediately brewed a pot of decaf coffee when I asked for it. Rooms and desk service - nothing extra but no complaints. Outdoor corridors, so need to go outside for room and lobby access.

Was this review helpful? Yes
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Although we at Best Western appreciate your time and review, this review is not for our location here at the Best Western Manassas. Perhaps you might revisit and rewrite your review for the appropriate location. Thank you for your time and effort! Best Western appreciates your business and we all look forward to serving you in the future. Sincerely, Daxa... More 

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