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Holiday Inn Express & Suites Manassas

2.5 of 5 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
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Holiday Inn Express & Suites Manassas
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Holiday Inn Express & Suites Manassas
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94 reviews from our community

Traveler rating
    54
    27
    6
    3
    4
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26
19
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Manassas
See the most recent reviews
Toms River, NJ
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I brought my 90 year old mother to the area to visit family and needed a place that would be comfortable for her as we were staying two nights. I had read some of the reviews and was thrilled to find the friendliest staff ever! Keni was at the front desk and he treated us like long lost friends when... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Marijke23, Thank you for giving Holiday Inn Express & Suites a 5 star rating from your recent stay. I also want to thank you for recognizing my great staff most especially Keni. It is a reward to my and team to know that we have provided you, our valued guest, a warm, comfortable and satisfactory experience. My team and... More

Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We normally stay at the Holiday Inn Express, while the staff was friendly and helpful, there were a few issues with the room. In both the sitting room and bedroom, there were a number of switches I could not find any use for. The AC in the bedroom needed to be set at 60 degrees before it would cool, also... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Atty V, Thank you for sharing your experience during your recent stay with us. We value your comments and my apologies if we fell short on some items in the room. I would like you to know that your concerns have been noted and is being addressed. I trust that the rest of your stay was to your satisfaction... More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My church has a conference every year in September and I've been staying at this Holiday Inn for the past two or three years. This year was different the agents at the front desk were the most friendelist people. I want to personnel give a shout out to Kenny and Hamdi. They went to the estream for our group. We... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Patrice T, Thank you for loving us at the Holiday Inn Express & Suites and for giving us a 5 star rating. I also want to thank you for recognizing the excellent service my team provided during your visit most especially for recognizing Hamdi and Keni for their extra efforts to make you and the rest of your group... More

Lexington, Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

As soon as I walked in the front door, desk clerk Keni greeted me with immediate eye contact and a big welcoming smile, then checked us in with elan and efficiency. He continued to be extraordinarily helpful over the two days we stayed. The accommodations were clean and comfortable. The rest of the staff was friendly and provided excellent service.... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

We're glad you had an excellent stay at the Holiday Inn Express & Suites Manassas. We appreciate your comments and thank you for recognizing Keni for his warm and friendly attitude throughout your stay. It was our pleasure to have served you and we look forward to be at your service again in the future. Thank you, More

Philadelphia, Pennsylvania, United States
Top Contributor
71 reviews 71 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed September 15, 2014

Me and a buddy of mine stayed at this hotel for two nights to visit Manassas/Bull Run National Park. We were happy enough with the hotel to the point where we were only going to stay one night but opted to stay a second night and drive the following day. The Suite had two comfortable large queen beds and was... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Nullion12, Thank you for sharing your recent experience at the Holiday Inn Express & Suites Manassas. It is rewarding to know that you stayed another night because you were happy with us. We look forward to be at your service again next time you are in our area. Best Regards, More

Seattle
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 13, 2014

Keni makes this hotel's front desk shine. He has a unique style, and it's so rare to meet someone who can smile and take care of a customer these days. Clean room, good breakfast (bacon, eggs, sausage, & biscuits!). They already had the crib set up in the room when we arrived.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Platoaristotle, We appreciate you sharing your recent experience at the Holiday Inn Express & Suites Manassas and also for recognizing Keni's unique & friendly attitude. It was great having you with us and we hope to have you with us again in the future. Best Regards, More

Grafton, Massachusetts
1 review
5 of 5 stars Reviewed September 5, 2014

Room was very nice. lots of space. Keni was great at resolving any minor issues. Would stay again. Hotel was conveniently located to many restaurants and shops. Breakfast was OK. No pancakes or waffles. And, the fruit was in limited selection and poor quality. Kids loved the pool & hot tub.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Michael, It is an honor to know that you had an excellent stay at the Holiday Inn Express & Suites Manassas and also for recognizing Keni for providing you with excellent service. We look forward to be at your service again next time you are in our area. If I can assist in your future reservation I may be... More

Indianapolis, Indiana
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 3, 2014

In staying in many hotels, it is possible to develop a feel for a hotel. This HI Express was clean, the staff was very helpful and friendly. The housekeeping was efficient. Breakfast was good except for the fruit. Each day the fruit was over ripe. Parking lot is a little tight, with only only access. Parking and leaving was a... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Hytecher09, Thank you for your comments and for recognizing the staff's helpfulness and friendliness. My apologies if we fell short on your other expectations. If there's anything I can do to make it right I may be reached at 703-393-9797. Best Regards, More

Los Angeles, California
1 review
5 of 5 stars Reviewed August 28, 2014

From the moment I walked in the door I was presented with his awesome smile and extremely cordial manner. Keni certainly has style and his laugh and smile was contageous for all my party who met him.When we could not find a luggae cart to carry our bags to the third room, he stepped up and became Keni the bellman... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Askgonzo, Thank you for giving Holiday Inn Express & Suites a 5 Star Rating and for recognizing Keni's excellent service and "can do" attitude. We look forward to be at your service again in the future. Best Regards, More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Stayed here with a friend to go to Jiffy Lube Live for Linkin Park, August 12-14. Hotel was clean, beds & pillows were very comfortable, all staff members we encountered were very friendly & helpful. The pool & hot tub are bigger than I expected, and the whole swimming area was clean & well-maintained. I would definitely stay here again.... More

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Ms. Rachel S, Thank you for rating us 5 Star on your recent stay at the Holiday Inn Express & Suites Manassas and for recognizing the staff's great service and friendly attitude. We hope to house you again next time you are attending a venue at the Jiffy Lube Live. I heard the Linkin Park concert was amazing!!! Best... More

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Additional Information about Holiday Inn Express & Suites Manassas

Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express And Suites Manassas
Holiday Inn Express & Suites Manassas Hotel Manassas
Country Inn Manassas
Manassas Country Inn

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