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Holiday Inn Express & Suites Manassas

2.5 of 5 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
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Certificate of Excellence 2014
Holiday Inn Express & Suites Manassas
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Holiday Inn Express & Suites Manassas
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113 reviews from our community

Traveler rating
    69
    29
    7
    3
    5
See reviews for
28
24
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manassas, Virginia
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here many times and the staff is always professional, attentive and friendly. Hamdi, Keni and Ruth always make my stay pleasant and enjoyable. I would definitely recommend this hotel to any traveler.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Glw23, Thank you for the great review you shared on your recent stay with us. It is always our pleasure to be at your service. Thank you for recognizing 3 of my team members's extraordinary service during your visits. We look forward to your next visit. Best Regards, More 

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Woodbridge, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Almost ruined Valentines Day! I made the reservation online & when I arrived the guest services reps(Kenneth & Hamdi) were very relaxed. Kenneth made an insulting remark to me about my appearance. When I asked about the Jacuzzi I was informed the pool area was under renovation and that we could go to the one in the hotel next door...During... More 

Was this review helpful? Yes 3
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello RachSolo, Thank you for sharing your experience with us. I want to inform you that your comments are valuable to me. I also want you to know that your concerns are noted and addressed. My apologies for any inconvenience you encountered during your recent stay with us. Sincerely, More 

Laurel, Maryland
Top Contributor
56 reviews 56 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a lovely hot tub suite. The room had a separated living room area with a couch, desk, wet bar, and TV. It was a large two person hot tub with plenty of hot water. I relaxed every night in the hot tub after a hard day of thinking at work. The shower was a two person shower with... More 

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Bruce L, Thank you for rating your recent experience at Holiday Inn Express & Suites Manasass a 5 star one. It was our pleasure to be at your service and we're glad you enjoyed your room and our amenities. I agree...those cinnamon rolls are yummy! We hope to be at your service again in the near future. Best Regards, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Checked in with Keni at the front desk and I've never meet a more outgoing and personable person. He was extremely enthusiastic and made me feel more than welcomed to stay here at the Holiday Inn Express. His attitude and customer service should be mirrored by all.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Saints 16, Thank you for sharing your 5 star experience at the Holiday Inn Express & Suites Manassas and for recognizing my team member Keni's memorable hospitality. My team and I look forward to be at your service again in the future. Best Regards, More 

Ozark, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The front desk people-Keni, Yomairi, Hamdi and Julie are the best I have ever encountered. Keni showed me how to use my tablet when I asked for directions to an Apple store and each of the girls went out of their way to fix problems, move us to appropriate room for our stay. The housekeeping staff are the hardest working... More 

Was this review helpful? Yes 1
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello GMU-WBBFAN, Thank you for sharing your recent experience with us and for recognizing our team's great service. It was our pleasure to have you and we hope to see you again. Best Regards, More 

Centreville, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

When I checked in "Keni" helped me get the best rate possible, informed of the rewards program and set it up for me. I did not know there was a military discount. Keni was observant and saw my ID card and informed me of the discount. Great people person! The exterior looks inviting. The lobby is very clean and welcoming.... More 

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Angelspeer, Thank you for sharing your great experience at the Holiday Inn Express & Suites Manassas and for giving us a 5 star rating. I also want to thank you for recognizing Keni's welcoming and helpful attitude during your arrival. My team and I looks forward to your next visit with us. Best Regards, More 

Manassas, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Keni was great at the front desk. He was polite and always speaks when anyone comes into the front door or through the lobby. All staff were great we came in contact with. The suites are nice with separate sitting area with a 2nd tv and Jacuzzi tub. Bathroom is a nice size with double sinks.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello xxxxxxxxx o, Thank you for the 5 star rating you provided Holiday Inn Express & Suites Manassas and for recognizing Keni's exceptional service. I'm glad you liked your room and the amenities that came with it. My team and I hope to be at your service again in the future. Best Regards, More 

Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Caveat to this review is that I was here for a quick business trip. That said, this is a typical HIE property meaning that the quality is consistent with the brand - clean rooms, nice breakfast, and well kept building. The staff on duty was always friendly and, with my limited interaction, very helpful. The location is excellent. It is... More 

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello RYCA1, Thank you for the 5 star rating of your recent experience at the Holiday Inn Express & Suites Manassas. It was our pleasure to have served you and we look forward to be at your service again when your travel plans bring you back into our area. Best Regards, More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 20, 2015

The hotel was under some renovation. Breakfast was ok and not great. Keny from front office helped me to resolve some issues... He was great and helpful and he went way beyond to help me.. I will visit this hotel again because this guy was great

Was this review helpful? Yes 3
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Wally K, Thank you for sharing your recent experience with us. My apologies if we fell short on some of your expectations. I want you to know that your concerns have been noted and addressed. I also want to thank you for recognizing my team member Keni for going above and beyond in resolving your needs. Sincerely, More 

Manassas, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 17, 2015

Complementary upgrade to a suite, which was enormous and comes with a jacuzzi tub. Excellent condition and cleanliness. The usual complementary breakfast meets your morning needs, without having to find a cafe. I left an expensive watch in the room when I checked. Housekeeping found it and gave to front desk to hold. Thanks Keni and Norma.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Geoffrey S, The 5 star rating you have given Holiday Inn Express & Suites Manassas team is truly a reward for all of us. It was our pleasure to be at your service and thank you for the kind comments. I also want to thank you for recognizing Keni & Norma's attention to your priced belonging that was left... More 

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Additional Information about Holiday Inn Express & Suites Manassas

Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express & Suites Manassas Hotel Manassas
Holiday Inn Express And Suites Manassas
Country Inn Manassas
Manassas Country Inn
Hotel Style:
#2 Romantic Hotel in Manassas
#4 Business Hotel in Manassas
#5 Family Hotel in Manassas

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