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Holiday Inn Express & Suites Manassas

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10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
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Holiday Inn Express & Suites Manassas
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Holiday Inn Express & Suites Manassas
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118 reviews from our community

Traveler rating
    72
    30
    8
    3
    5
See reviews for
29
24
7
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Hampton Roads, VA
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff at the front desk is more than friendly. The rooms are well decorated and very comfortable. Having the lounge near the lobby for drinks etc... is a wonderful added bonus. Good location right off of I-66 and close to any store that you might need.

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Moorhead
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wow, the bed and pillows are absolutely amazing and one of the most comfortable sleeps I have had in a while at a hotel. That is a major benefit. Other than that, the place was below average for sure. The building is in poor repair, and the rooms was a little below average and worn out. The toilet was not... More 

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Maryland
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staying intown for a local swim meet. Had a wonderful nights stay. Kevin provided excellent customer service. Very professional, informative and assisted with a change in rooms. Thank you very much Mr. Kevin

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Yomairi did an excellent job with check-in and service. She was friendly and very professional. She asked if I was a IFG Rewards Member and immediately looked up my record. I received a phenomenal room and was checked in very quickly. The only problem was that the loveseat in my room was slightly spotty and should have looked cleaner and... More 

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Mr. Vince W, Thank you for sharing your experience with us and for recognizing Yomairi's excellent service during your stay. We look forward to be at your service again in the future. Best Regards, More 

Manassas, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have friends coming in from England for their first visit to America. This is a really big event for us, having never used a hotel for more than a night or two, so we spent a good deal of time looking for accommodations in the area close to our house, both in-person and online... We got... More 

Was this review helpful? Yes 2
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Ken L, Thank you for the 5 star rating you provided Holiday Inn Express & Suites Manassas. I also want to thank you for recognizing Hamdi's extraordinary attention in answering all your question. My team and I are definitely looking forward to serve your friends from England. Best Regards, More 

Manassas, Virginia
2 reviews
4 of 5 stars Reviewed February 18, 2015

I have stayed here many times and the staff is always professional, attentive and friendly. Hamdi, Keni and Ruth always make my stay pleasant and enjoyable. I would definitely recommend this hotel to any traveler.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Glw23, Thank you for the great review you shared on your recent stay with us. It is always our pleasure to be at your service. Thank you for recognizing 3 of my team members's extraordinary service during your visits. We look forward to your next visit. Best Regards, More 

Woodbridge, Virginia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 16, 2015

Almost ruined Valentines Day! I made the reservation online & when I arrived the guest services reps(Kenneth & Hamdi) were very relaxed. Kenneth made an insulting remark to me about my appearance. When I asked about the Jacuzzi I was informed the pool area was under renovation and that we could go to the one in the hotel next door...During... More 

Was this review helpful? Yes 4
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello RachSolo, Thank you for sharing your experience with us. I want to inform you that your comments are valuable to me. I also want you to know that your concerns are noted and addressed. My apologies for any inconvenience you encountered during your recent stay with us. Sincerely, More 

Laurel, Maryland
Top Contributor
56 reviews 56 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2015

I had a lovely hot tub suite. The room had a separated living room area with a couch, desk, wet bar, and TV. It was a large two person hot tub with plenty of hot water. I relaxed every night in the hot tub after a hard day of thinking at work. The shower was a two person shower with... More 

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Bruce L, Thank you for rating your recent experience at Holiday Inn Express & Suites Manasass a 5 star one. It was our pleasure to be at your service and we're glad you enjoyed your room and our amenities. I agree...those cinnamon rolls are yummy! We hope to be at your service again in the near future. Best Regards, More 

1 review
5 of 5 stars Reviewed February 14, 2015

Checked in with Keni at the front desk and I've never meet a more outgoing and personable person. He was extremely enthusiastic and made me feel more than welcomed to stay here at the Holiday Inn Express. His attitude and customer service should be mirrored by all.

Was this review helpful? Yes
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello Saints 16, Thank you for sharing your 5 star experience at the Holiday Inn Express & Suites Manassas and for recognizing my team member Keni's memorable hospitality. My team and I look forward to be at your service again in the future. Best Regards, More 

Ozark, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

The front desk people-Keni, Yomairi, Hamdi and Julie are the best I have ever encountered. Keni showed me how to use my tablet when I asked for directions to an Apple store and each of the girls went out of their way to fix problems, move us to appropriate room for our stay. The housekeeping staff are the hardest working... More 

Was this review helpful? Yes 1
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review

Hello GMU-WBBFAN, Thank you for sharing your recent experience with us and for recognizing our team's great service. It was our pleasure to have you and we hope to see you again. Best Regards, More 

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