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Candlewood Suites Manassas

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11220 Balls Ford Road, Manassas, VA 20109
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Best prices for: 1 room 1 guest
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Candlewood Suites Manassas
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110 Reviews from our TripAdvisor Community

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Traveler rating
    69
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for Candlewood Suites Manassas
See the most recent reviews
Manassas, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 9, 2012

I've read the reviews for this hotel and can't believe they're talking about the same place... I'm sitting in a room in this hotel right now (proof for the hotel management: code is man1600 this week), and it's 'average' to 'less than average' overall. I am here for an extended time with a large group >30, and I'm not speaking... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Manassas, responded to this review

Dear B B, Thank you for taking the time to convey your comments regarding your recent experience with us. Please allow me to apologize for the inconvenience and negative impression you may have had because of the condition of the rooms and some unavailable facilities during your stay. Thank you for alerting us and bringing these unsatisfactory circumstances to our... More 

Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 1, 2012

For the price, you can't beat it. Stayed here as to not have to drive to a concert at the Jiffy Lube Live center. Hotel room was nice, clean, and new feeling. TV had a dvd played. Room had a big fridge, sink, glasses and mugs and everything you need, sink, nice big bathroom, area to sit with recliner chair.... More 

Was this review helpful? Yes
Dallas, Texas
1 review
5 of 5 stars Reviewed May 31, 2012

I have stayed at this property almost exclusively over the last 2 years. The staff is amazing, hotel is fresh and conveniently located to everything. My staff and I love it! It has a great layout for weekly stay or longer, plus an excellent Virginia locale. Cudos to Brandi, Taj, Amanda and the staff!

Was this review helpful? Yes
Washington, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 28, 2012

This hotel is on Balls Ford Road, just off Route 234 through Manassas. Close to lots of restaurants, and easy access to Interstate 66. Called IHG to book a Holiday Inn - using Platinum Member Points. IHG booked us in the Candlewood Suites, part of the IHG Group. This Candlewood Suites hotel is an average hotel, not up to par... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Manassas, responded to this review

Dear FSmithSE, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Jaime W Case Manager IHGCare More 

Clinton
1 review
5 of 5 stars Reviewed April 14, 2012

My family and I attended my uncles funeral last month. Origanally we had reserved 4 rooms at another local Holiday inn but when got there they had us all our rooms completely seperated all over the hotel. They did not look busy as their parking lot was empty at about 7pm but we were told there was no way they... More 

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Hanover
1 review
5 of 5 stars Reviewed April 12, 2012

We stayed at the place on the weekend and it was an exceptionally awesome experience!!! I am a traveler and get to experience different hotels so...The desk staff was very friendly, polite and felt like they really loved this place. The rooms as expected were clean and had fully equipped kitchen even though we didnt get to use kitchen (we... More 

Was this review helpful? Yes
Jersey City, New Jersey
1 review
2 of 5 stars Reviewed March 22, 2012

I though batter than other hotel in Manassas, because this hotel is newest hotel in Manassas. I was wrong, hotel room is small, bed wasn’t comfort, pillow neither and toilet was clocked. I have call 5 times to front desk no answer then I give up and decided not to stay this hotel any more.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Manassas, responded to this review

mikep870, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More 

Atlanta Georgia
2 reviews
5 of 5 stars Reviewed December 15, 2011

I travel about once a month for business, and 2-4 times a year for vacation. Lots of times I stay at Holiday Inns to get my priority club reward points but the one in Manassas was full. This time I chose the Candlewood Suites after the Holiday Inn reservations agent told me that this is part of the same brand... More 

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Fredericksburg, Virginia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 14, 2011

I've been here a few times and found it to be pleasant. I've had clean rooms and no issues with anything. Front desk was friendly and fast regardless of what time I checked in.

Was this review helpful? Yes
jdnnyc
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 28, 2011

Front desk staff proudly told us this was the newest hotel in Manassas (as of Fall, 2011). While that may be true, it left us second-guessing the claim after checking-in to the room. The rooms were as advertised; small kitchenette with basics included like a couple of small pots and plastic food storage containers. Microwave, stove top and fridge all... More 

Was this review helpful? Yes 1
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