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Candlewood Suites Manassas

2.0 of 5 11220 Balls Ford Road, Manassas, VA 20109
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Certificate of Excellence 2014
Candlewood Suites Manassas
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Candlewood Suites Manassas
Candlewood Suites Manassas
Candlewood Suites Manassas
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88 reviews from our community

Traveler rating
    56
    19
    5
    5
    3
See reviews for
19
21
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Chattanooga, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 20, 2014

This was my first time to stay at a Candlewood Suites. I stayed here one night while passing through town. It was very clean. The bedding was nice. The room had a full kitchen, and there was a DVD player with the TV. I was traveling alone, but thought the DVD would be nice, if I was traveling with the... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Covcolff, Thank you very much for taking the time to write a review regarding your recent stay at our property. I do want to apologize for any inconvenience caused by the refrigerator noise, and I hope you will be back soon for another opportunity to provide you with excellent service. I am happy to hear that you enjoyed your... More 

Sterling, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 30, 2014

I truly enjoyed my 2 week stay at this hotel. I was moving houses and needed a temporary place to stay. Truly genuinely friendly staff. I had a minor issue in my room but they tried their best to correct it right away. The layout of the room is nice with the kitchen on one side and the bedroom on... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Jerri R, I am so pleased to hear that you enjoyed your stay. I will definitely pass on your compliments to our staff, as we strive to provide excellent guest service for our guests' "home away from home". Should you ever have a need again, I do hope we will see you back at the hotel! More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed October 13, 2014

This hotel was a great find. The folks at the desk were curteous and helpful. The rate was very reasonable too compared to some of the other hotels in the area, so it was a terrific value. I am an environmental nut so I liked that they provided glass plates and glasses in the room instead of paper/plastic. On the... More 

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Henry G, Thank you for staying with us and taking the time to write a review. It is our goal to always provide excellent accommodations and guest service, and I am glad that you enjoyed your stay. I am looking forward to your next visit to Manassas and hope to see you again soon! More 

Concord, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

I am in the area for a conference in Washington, DC and in order to save money I opted to rent a car and stay outside the city. I had initially planned to stay a little closer, but decided to venture to Manassas. I arrived six hours before check-in, and the front desk clerk made every effort to get me... More 

Was this review helpful? Yes 1
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Johanna S, Thank you for your kind words and taking the time to write a review. We strive to provide an excellent experience from providing great guest service to making you feel like this is your "home away from home" while travelling on business. I will pass on your compliments to our staff and we look forward to your... More 

Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

I really enjoyed my stay here. Staff was friendly and accommodating and the room was very clean. They convinced me to sign up for their rewards program, and I found out this is the same company as Holiday Inns, which is nice because they are everywhere. I wish I had signed up before as I have stayed at Holiday Inns... More 

Was this review helpful? Yes 1
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Sarah G, Thank you so much for taking the time to write a review regarding your recent stay! I am glad to hear that you enjoyed your stay with us, and I will pass along your compliments to our staff! Also, congratulations on signing up for our rewards program, we look forward to having you back again soon! More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2014

i came there for my bday and it was really closet to the venue "jeffy lube live" where i was going, the room was very clean and the staff was friendly, took them forever to try to locate my reward number so i had to go through my email to pull and up and the fd staff took my phone... More 

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

MrsGill04, Thank you for taking the time to complete a review of your stay at our property. I am glad to hear that you were happy with the quality of service provided by the front desk. We pride ourselves on providing great service and a wonderful stay. I am genuinely sorry to hear about the inconveniences faced during your stay... More 

Fairfax, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 8, 2014

I did not want to drive all the way home late at night after a Jimmy Buffett concert at Jiffy Lube Live so needed a hotel close by. This hotel is close to the concert venue and I was very happy with my stay. The staff was friendly and the rooms were very clean. I did not use the kitchen... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Thank you for taking the time to write a review about your recent stay here at Candlewood Suites Manassas. Being the closest hotel to Jiffy Lube Live, we love having the opportunity to have concert goers stay with us and look forward to hearing from our guests. I am so pleased that you had a wonderful stay and we look... More 

Bel Air, Maryland
Top Contributor
50 reviews 50 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 1, 2014

I booked Candlewood Suites solely because of its close proximity to the Jiffy Lube Pavilion. Stayed here two nights including the night of the concert we were attending. Its location is very convenient to the concert venue and for that reason alone I would recommend staying here if you are attending an event at Jiffy Lube. We were upgraded upon... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

We value all guest comments and suggestions and we thank you for taking the time to fill out a review. We do take guest satisfaction and customer service seriously and I am genuinely sorry to hear about the odor in the room. It is being looked into and taken care of by our front desk and housekeeping staff. It is... More 

Graham, North Carolina
Top Contributor
61 reviews 61 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 22, 2014

This is our first time staying at a Candlewood Suites property. It is pet friendly and has a full kitchen, These properties have only Queen size beds--no Kings. We stayed in the one bedroom suite while in Manassas on business. I was surprised to learn that the traditional free breakfast is not offered. The rate was great and the staff... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Zoomaster, Thank you for taking the time to write a review and for staying with us. Also, thank you for the positive feedback regarding our staff and the handling of your rewards night reservation. We do our best to upgrade our Rewards members whenever possible and to make them feel right at home. I hope you will come back... More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

We stayed at this hotel last night for a concert at Jiffy Lube Live. The 2 biggest problems I had were 1) the room smelled of musty cigarette. It wasn't terrible, but definitely noticeable. 2) I booked 2 queens and the beds were clearly just doubles. I liked their store with the honor system. That was nice. Also, having a... More 

Was this review helpful? Yes
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Kaili D, We value all guest comments and suggestions and we thank you for letting us know that you were less than satisfied during your stay. We do take guest satisfaction and customer service very seriously and I am sorry to hear about the unpleasant odor in your room. It is being looked into and taken care of by... More 

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Additional Information about Candlewood Suites Manassas

Address: 11220 Balls Ford Road, Manassas, VA 20109
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Manassas 2*
Number of rooms: 100
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Also Known As:
Candlewood Suites Manassas Hotel Manassas
Hotel Style:
#5 Business Hotel in Manassas

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