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Candlewood Suites Manassas

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11220 Balls Ford Road, Manassas, VA 20109
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Candlewood Suites Manassas
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Candlewood Suites Manassas
Candlewood Suites Manassas
Candlewood Suites Manassas
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94 reviews from our community

Traveler rating
    60
    19
    6
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blandon, Pennsylvania
Top Contributor
68 reviews 68 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while visiting family in nearby Warrenton. Let me first state that I made the reservation through the Tripadvisor web site. The reason I bring this up is because it was brought up numerous times during my visit that they couldn't help me "because you made the reservation through Tripadvisor". If all hotels use that as an excuse, I... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was in town visiting the Manassas Battlefield with friends and we decided to give this hotel a try. I've stayed at a couple of Candlewoods before and like the style. This one was the best out of the Candlewoods I have stayed at. The rooms were immaculate and the people were friendly and helpful. The hotel is quiet and... More 

Was this review helpful? Yes
cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Thanks you very much for your nice review about our hotel. Feedback like yours encourage us to do better everyday. Our mission is every guest happy and every stay memorable. I am very please to know that we not only meet your expectation but exceeded your expectation. If your travel ever bring you back to our area. Will be our... More 

Richmond, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here with a couple of colleagues for a week on a project we had in the area. I've been to Manassas a couple of times before, and this is by far the best hotel for the price we paid. The rooms were nice and clean, and the staff is eager to help. I'll be staying here on future... More 

Was this review helpful? Yes
cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Thanks you very much for your nice review about our hotel. Our mission is every guest happy and every stay memorable. I am very please to know that we not only meet your expectation but exceeded your expectation. If your travel ever bring you back to our area. Will be our pleasure to have you stay with us. If there... More 

Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The first impression left on me on my first night here was horrible. My first room which was given to me was room 313 and the room looked like someone had just left it. The bed was not made, it was slept in. The bathroom had used wet towels on the floor, the sink had used toothpaste in it and... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Manassas, responded to this review

Dear chevyguy07, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

I stayed a couple of weeks with my family after my house flooded from a frozen pipe busting. The staff was very friendly and made me feel at home. The room was great as well with a separate bedroom/living room. It gave my 2 boys enough space to play. The kitchen was great with the family too.

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cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Thanks you very much for taking valuable time to providing a feedback about your stay with us. I know it was unfortunate but I am glad that my staff made you feel just like home. If there is any lodging need in the future please let us know if we can we any help. Looking forward to serve you again... More 

Yeovil, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

So pleased we booked into Candlewood - will most certainly use again, room huge, everything you could wish for in a self catering apartment, fabulous team on the reception desk ......can't wait for our next trip to the states.....if there is a Candlewood where we decide to head it's where we'll be booking & staying......fantastic find...

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cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Thank you very much for taking time and writing review about our hotel. I am very pleased to know that you enjoyed your stay with us. Looking forward to see you again soon. I will share your comments with my staff. If we can be any help in the future please let us know Regards Sushil Kumar cwsmanassas@yahoo.com 703-530-0550 More 

Chattanooga, Tennessee
Contributor
19 reviews 19 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 20, 2014

This was my first time to stay at a Candlewood Suites. I stayed here one night while passing through town. It was very clean. The bedding was nice. The room had a full kitchen, and there was a DVD player with the TV. I was traveling alone, but thought the DVD would be nice, if I was traveling with the... More 

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Covcolff, Thank you very much for taking the time to write a review regarding your recent stay at our property. I do want to apologize for any inconvenience caused by the refrigerator noise, and I hope you will be back soon for another opportunity to provide you with excellent service. I am happy to hear that you enjoyed your... More 

Sterling, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

I truly enjoyed my 2 week stay at this hotel. I was moving houses and needed a temporary place to stay. Truly genuinely friendly staff. I had a minor issue in my room but they tried their best to correct it right away. The layout of the room is nice with the kitchen on one side and the bedroom on... More 

Was this review helpful? Yes 2
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Jerri R, I am so pleased to hear that you enjoyed your stay. I will definitely pass on your compliments to our staff, as we strive to provide excellent guest service for our guests' "home away from home". Should you ever have a need again, I do hope we will see you back at the hotel! More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed October 13, 2014

This hotel was a great find. The folks at the desk were curteous and helpful. The rate was very reasonable too compared to some of the other hotels in the area, so it was a terrific value. I am an environmental nut so I liked that they provided glass plates and glasses in the room instead of paper/plastic. On the... More 

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Henry G, Thank you for staying with us and taking the time to write a review. It is our goal to always provide excellent accommodations and guest service, and I am glad that you enjoyed your stay. I am looking forward to your next visit to Manassas and hope to see you again soon! More 

Concord, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

I am in the area for a conference in Washington, DC and in order to save money I opted to rent a car and stay outside the city. I had initially planned to stay a little closer, but decided to venture to Manassas. I arrived six hours before check-in, and the front desk clerk made every effort to get me... More 

Was this review helpful? Yes 1
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Johanna S, Thank you for your kind words and taking the time to write a review. We strive to provide an excellent experience from providing great guest service to making you feel like this is your "home away from home" while travelling on business. I will pass on your compliments to our staff and we look forward to your... More 

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