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All 19 Manassas hotels

Candlewood Suites Manassas

2.0 of 5 Hotel   |   11220 Balls Ford Road, Manassas, VA 20109
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Ranked #8 of 19 Hotels in Manassas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
MrsGill04 Washington DC, District of Columbia
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84 reviews from our community

Traveler rating
    52
    19
    5
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i came there for my bday and it was really closet to the venue "jeffy lube live" where i was going, the room was very clean and the staff was friendly, took them forever to try to locate my reward number so i had to go through my email to pull and up and the fd staff took my phone... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

MrsGill04, Thank you for taking the time to complete a review of your stay at our property. I am glad to hear that you were happy with the quality of service provided by the front desk. We pride ourselves on providing great service and a wonderful stay. I am genuinely sorry to hear about the inconveniences faced during your stay... More

Fairfax, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I did not want to drive all the way home late at night after a Jimmy Buffett concert at Jiffy Lube Live so needed a hotel close by. This hotel is close to the concert venue and I was very happy with my stay. The staff was friendly and the rooms were very clean. I did not use the kitchen... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Thank you for taking the time to write a review about your recent stay here at Candlewood Suites Manassas. Being the closest hotel to Jiffy Lube Live, we love having the opportunity to have concert goers stay with us and look forward to hearing from our guests. I am so pleased that you had a wonderful stay and we look... More

Bel Air, Maryland
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked Candlewood Suites solely because of its close proximity to the Jiffy Lube Pavilion. Stayed here two nights including the night of the concert we were attending. Its location is very convenient to the concert venue and for that reason alone I would recommend staying here if you are attending an event at Jiffy Lube. We were upgraded upon... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

We value all guest comments and suggestions and we thank you for taking the time to fill out a review. We do take guest satisfaction and customer service seriously and I am genuinely sorry to hear about the odor in the room. It is being looked into and taken care of by our front desk and housekeeping staff. It is... More

Graham, North Carolina
Top Contributor
57 reviews 57 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our first time staying at a Candlewood Suites property. It is pet friendly and has a full kitchen, These properties have only Queen size beds--no Kings. We stayed in the one bedroom suite while in Manassas on business. I was surprised to learn that the traditional free breakfast is not offered. The rate was great and the staff... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Zoomaster, Thank you for taking the time to write a review and for staying with us. Also, thank you for the positive feedback regarding our staff and the handling of your rewards night reservation. We do our best to upgrade our Rewards members whenever possible and to make them feel right at home. I hope you will come back... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel last night for a concert at Jiffy Lube Live. The 2 biggest problems I had were 1) the room smelled of musty cigarette. It wasn't terrible, but definitely noticeable. 2) I booked 2 queens and the beds were clearly just doubles. I liked their store with the honor system. That was nice. Also, having a... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Kaili D, We value all guest comments and suggestions and we thank you for letting us know that you were less than satisfied during your stay. We do take guest satisfaction and customer service very seriously and I am sorry to hear about the unpleasant odor in your room. It is being looked into and taken care of by... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed August 10, 2014

We stayed at this hotel while visiting some wineries in the area. We were very pleased with the accomodations. The room was simple, clean and fresh looking. The room was very functional with a recliner and also a kitchen near the entrance to the room. The folks at the front desk were very pleasant as well.

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Dear Barry, Thank you for staying with us and taking the time to write a review. It is our goal to always provide excellent accommodations and service, and I am glad that you enjoyed your stay. We look forward to your next visit to Manassas and hope to see you again soon! More

Olive Branch, Mississippi
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 5, 2014

I stayed with my family here for 3 days while visiting family and we were very pleased with our stay. We visited DC twice and although distance wise it is not so bad there can be a bit of traffic if you leave before 9am. The second day we left the hotel at 10am and we were in DC in... More

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cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this review

Thank you for your kind words about our property. We take great pride in our hotel and in providing exceptional service to our guests. I am glad to hear you enjoyed the kitchenette! We look forward to seeing you and your family on your next visit to Manassas! More

Fredericksburg, Virginia
1 review
2 of 5 stars Reviewed July 28, 2014 via mobile

We stayed here for a show at Jiffy Lube Live. I reserved the room a couple months in advance and called a week ahead of check in to confirm my reservation due to the fact I reserved through a travel site. When calling to confirm my reservation I specifically asked for the check in time and was promptly told 1pm.... More

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cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Dear starlillie90, We value all guest comments and suggestions and we thank you for letting us know that you were less than satisfied during your stay. As a General Manager at this hotel, I take customer service very seriously and try to keep all our guests as comfortable and happy as possible at our hotel. It is unfortunate that we... More

Essex, Maryland
Senior Contributor
28 reviews 28 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 14, 2014

My husband and I spent one night since we were going to a concert at the nearby Jiffy Lube Live. It was only 3 miles away so it was a great location. The room was adequate however it could have used a luggage rack. It also had a bit of a foul smell which I believe the hotel knew about... More

Was this review helpful? Yes 1
cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Dear Theresa, Thank you for sharing your thoughts about your recent stay at our hotel. We do appreciate your feedback and are glad that you did enjoy your stay at the hotel. We are the closet hotel to Jiffy Lube and are a perfect fit for concert night stays. As a team, we do try to make this place as... More

Washington, DC
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stayed here for a concert at Jiffy Lube Live. The experience exceeded expectations. The sheets and towels are of good quality. The room is spacious. Although the decor is not particularly modern or fashionable, it is functional and the room is clean. The shower had much better water pressure than some of the more expensive hotels. The staff could... More

Was this review helpful? Yes 1
cwsmanassas, Manager at Candlewood Suites Manassas, responded to this review

Dear DCaprilee, Thank you for staying at Candlewood Manassas and providing us with your valuable comments. We enjoyed being of service to you and we are delighted that we were able to give you the best value for you money.We have noted and escalated your suggestion about two night stands in the room. We are happy that you had a... More

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Additional Information about Candlewood Suites Manassas

Address: 11220 Balls Ford Road, Manassas, VA 20109
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Manassas 2*
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Also Known As:
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