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St. Paul's Bay

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Hotel class 3.0 of 5
Ridott Street, Xemxija Bay, St. Paul's Bay, Island of Malta SPB 15, Malta
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Reviews you can trust

55% Do not recommend
2.5 of 5 stars 71 reviews
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By trip type
All (71)
[ Date ] [ Rating ]
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5 of 5 stars
Wamutune   1 contribution
Slough
Nov 17, 2009 | Trip type: Couples

We really didnt know what to expect as this was our first visit to Malta and we had just picked up the hotel from the travel website. What a lovely surprise it turned out to be! Staff right from check in at Reception, to the dining room and indeed throughout the hotel were so welcoming, ready to assist and very,... more

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4 of 5 stars
mistressmim   1 contribution
london
Nov 6, 2009 | Trip type: Couples

Had a fantastic holiday at the Porto, we only paid £59 each for the week, after reading the reviews on here my husband wanted me to cancel our holiday, as we booked our flight we decided to take the chance. As it turned out we were so surprised at the cleanliness of the hotel , our room was over looking... more

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2 of 5 stars
Mandy58   3 contributions
Gloucestershire, England
Nov 1, 2009 | Trip type: Friends getaway

Arrived last Sunday to a filthy room - holes in the bedding, stains on the walls above the beds, dirty bathroom. Asked to see the manager to be moved and we were told that there was no management at the resort on Sundays and they would only come if there was a dire emergency. We were eventually moved to a... more

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4 of 5 stars
HerneBayCharley   4 contributions
herne bay
Nov 1, 2009 | Trip type: Couples

We were a bit worried about going to this hotel given some of the reviews we had read so were pleasantly surprised. We were bed and breakfast so were given a hotel room rather than a self catering apartment although the hotel has both. Everything in the room was clean and in good order with beds made and towels changed... more

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1 of 5 stars
Bishytraveller   1 contribution
Southampton
Oct 20, 2009 | Trip type: Solo travel

Ive not been to this place, and wont be going thanks to this website. Recently saw that they were offering a weeks H/B for £49.00 and was tempted but thought i'd better check up first prior to booking anything. Glad I did, the place looks like a dump, and as I suspected it seems like it could well be a... more

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3 of 5 stars
JOJO1608   9 contributions
Gateshead
Sep 13, 2009 | Trip type: Family
1
person found this review helpful

We had a nice holiday, we paid 190 pp for half board for a week, the hotel was ok basically you get what you pay for. But the food and the dining staff were fab! The avalon bar had fab veiws over the harbour and the staff in the bar and resturant were excellant. The only reason I would not... more

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4 of 5 stars
MeetMidge   1 contribution
Stirling
Sep 3, 2009 | Trip type: Couples

The hotel is on a short steep hill but has stunning views over the bay. We were half-board and food was great. Typically Maltese so don't expect fast food - although they do a separate area for restaurant food. Staff are helpful. The hotel is clean and we had a daily maid service. The surrounding area has not been touched... more

Management response from
PortoAzzurro, Manager

Thank you for pointing this out and in this regard I have sent all reception staff to a refresher course in customer relations as well as changed two thirds of the team. Hopefully you will re-consider and visit us again and leave with a better impression of the new reception team.

Terrible
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1 of 5 stars
Traveled2009   11 contributions
German near Frankfurt
Jul 23, 2009 | Trip type: Family
1
person found this review helpful

Upon arrival we wanted to check out instantly, however we had prepaid the room for 4 weeks (learned our lesson) and had no other place to go. The air conditioner did not work for the first two weeks, and after numerous attempts of complaining we fixed it ourselves. There was a bird nest inside the airco air intake. The beds... more

Management response from
PortoAzzurro, Manager

Firstly I would like to point out that we pride ourselves in the service we offer to our clients. Therefore stating that reception turned a deaf ear on the complaints is certainly not the case. The pictures are strong but in actual fact only take 30 minutes of maintenance - changing the fridge, shower head and re-painting the bathroom ceiling....

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1 of 5 stars
GloucesterToady   1 contribution
gloucester
Jul 8, 2009 | Trip type: Friends getaway
2
people found this review helpful

Arrived at porto azzurro hotel, Xemxija (NOT ST PAULS BAY) approx 1.5 miles away. Unfriendly welcome by hotel staff apart from time share rep. Rooms were dirty facing building site ,couldn't have windows open due to dust and builders starting at 6.30 am every morning, ripped and blood stained bedding only to be replaced by more ripped sheets. Nice new... more

Management response from
PortoAzzurro, Manager

Actually, Xemxija is part of St. Paul's Bay which comprises the areas of Bugibba, Qawra and Xemxija, so maybe you meant we are 1.5 miles away from Bugibba / Qawra. Unfortunately we had a problem with a building site nearby, but this is not a fault of our own. The site is not connected to the property and thank God,...

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4 of 5 stars
maltalady93   4 contributions
East Midlands
Jun 23, 2009 | Trip type: Friends getaway
2
people found this review helpful

I have just returned from one week at the Porto Azzuro Hotel, in Xemjiha, Malta. My friend and myself had never been to this part of Malta before so we were quite strange to the area. So this is an honest insight and report about the Hotel and the area we hope you will find it useful. Firstly, the hotel... more

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Porto Azzurro Also Known As

  • Porto Azzurro Hotel
  • Porto Azzurro St Pauls Bay
Address: Ridott Street, Xemxija Bay, St. Paul's Bay, Island of Malta SPB 15, Malta
St. Paul's Bay Hotels Porto Azzurro
2.5/5.0
71