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Hotel Santana

Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
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Hotel Santana
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Hotel Santana
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817 reviews from our community

Traveler rating
    147
    296
    227
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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Plymouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel was ok but do not expect a 4 star hotel staff were very nice but not enough of them !! Hotel and rooms were kept very clean . Entertainment when it was on was good . Do not go all inclusive for the extra we paid it was NOT worth it ok if you wanted to drink all day... More 

Was this review helpful? Yes 1
Island of Malta, Malta
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned back after a week at Santana. This was my 3rd visit and this year we found that we had free wifi included. The food was great, plently of choice and cooked for everyone's tastes. The staff are great and are always there to help. Thank you Hotel Santana..... We'll be back!

Was this review helpful? Yes 3
New Quay,West wales
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hi all, here I am again, this time because we returned to Malta again on the 7thMay 2015, we returned to celebrate our 70th which were on the 9th May for my darling wife and mine was three days later on the 12th, yes she is the oldest by 3 days ha ha. As we enjoyed our stay at the... More 

Was this review helpful? Yes 3
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing our hotel, for sharing your recent experience at Hotel Santana with other reviewers and for your most favourable comments about our hotel. Above all, thank you for your repeat custom to our hotel. We hope that you will soon have the opportunity to return to Malta and that you will again choose to stay... More 

Kilkenny
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend a lot of time reading reviews and details of a hotel before I book. The Santana was no exception. Looking through their room details a traditional stone arch separating the bed room from the seating area looked attractive in the suite details with the option of a large double bed. It was these details that persuaded me to... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Kilkenny Poet, Thank you for reviewing our hotel on TripAdvisor. I note that you were disappointed with not having a double bed on arrival at the hotel and with the double bed arrangements in your room. I apologize for any inconvenience you experienced but wish to point out that we offer twin beds in all our hotel rooms and... More 

manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, cannot wait to go back. Ideally located for the seafront, the shops, the bus station - everything - and yet, nice and quiet. Our room was lovely, even though the view from the window wasn't up to much. We never managed to get the wifi working, but that didn't really bother us. The restaurant, well, the food we... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing Hotel Santana on TripAdvisor and for sharing your experience of our hotel with other reviewers. I will also be sharing you review with our management team in view of improving our product and services. In the meantime I note, with pleasure, that you will be returning to Malta and to our hotel and take... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just come back from a week in Malta. The Santana is a great hotel, clean and tidy, all the staff were smart and happy. The food was good and i got FREE WiFi, always a bonus. There are lots of restaurants and bars in the area, the main bus terminus is down the road so is easy to get to... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Edward N., Many thanks for reviewing Hotel Santana on TripAdvisor and for sharing your experience of our hotel with other reviewers. We appreciate the comments you made about our hotel and look forward to welcoming you back next month. Do let us know if you need any assistance with future bookings. We are available to assist you with your... More 

Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been going to Malta on and off since 1997, and since 2002 have stayed at the Santana whenever I have visited. Since my first couple of visits, I have always asked for a room at the front above floor 1 (this is the same floor as the downstairs flat roof, and about 10 years ago I met someone... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear MH 1244, Thank you for reviewing Hotel Santana on TripAdvisor, for your repeat custom to our hotel and for your comments. I will also be sharing your review with our management team in view of improving our product and services. In the meantime I hope that you will soon be returning to Malta and that you will again choose... More 

Ampthill, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Having the opportunity to go off for a few days at fairly short notice and liking Malta immensely, I decided to stay somewhere I liked previously and was fairly familiar with. I stayed for 5 nights at a very decent price. Compared to my previous visit, the room (205) was a bit smaller with a very small balcony (I was... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear paradise Alley, Many thanks for reviewing Hotel Santana on TripAdvisor, for your comments, and, above all, for your repeat custom to our hotel. I regret to note that you experienced difficulties with your key card and apologize for the inconvenience. I will also take this matter up with our management team in view of such a situation not recurring... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I spent 3 days at this hotel on Bed & Breakfast. I was here due to a business trip and I must say that the service and facilities were ideal. Free Wifi is offered in all rooms for free which is not so common in Malta ( i come to Malta several times a year). Breakfast was also quite good,... More 

Was this review helpful? Yes
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing Hotel Santana on TripAdvisor and for sharing your experience of our hotel with other clients. We appreciate your most favourable comments about our hotel and hope that you will soon find the opportunity to return to Malta and to our hotel. In that case we promise you our availability to assist you with future... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

been there for last year's Mothers day lunch and this year i decided to go again with my family, i must say that i was surprised with the improvement of food quality and presentation, service was much better and staff were also friendly.

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Many thanks for reviewing Hotel Santana and for your most favourable comments concerning our Mother's Day Lunch. I do hope you will return to our hotel and encourage you to visit our website and our Facebook page for the most recent offers. Do contact us of you need assistance or more information. Best regards Carmen Carmen Zammit Sales... More 

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Amenities