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Hotel Santana

Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
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1 room 1 guest
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Hotel Santana
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939 Reviews from our TripAdvisor Community

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Traveler rating
    185
    337
    256
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (939)
  • Mar-May only
    (210)
  • Jun-Aug only
    (401)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (129)
All months
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Whent all inclusive food was quite nice. Every time you whent to resturant you had to sign for your drinks. Swimming pool on roof was nice but you had a bit of a nob to get sunbed as people were getting up at the crack of dawn to put their towells on them. Staff were pleasant. Rooms spotless clean. Indoor... More 

Was this review helpful? Yes
Kirkop, Malta
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

A double bedroom given to us when we paid for a triple room and so had no space were to move around. TV faulty and after some complaints was changed with a one size of a monitor. A/C disaster not working at all and no one dared coming over to check. All the family couldn't sleep because of the heat.

Was this review helpful? Yes

Travelers are raving about these St. Paul's Bay hotels

Exeter
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is well located, a few minutes' walk from both Bugibba & Qawra seafronts. The room (triple room) was fairly spacious, but a little tired. The bathroom was a good size and the rain shower fine after I had cleaned all the scale from it which was blocking about 80% of the jets. The floor of the bedroom however... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a week here with family and thoroughly enjoyed the stay. We arrived late and unfortunately there was nothing open and we werent aware that we could order a platter to the room as other guests have noted. The room was massive, cleaned daily with lots of hangers and everything you would require. Although we were near the lift, we... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i spent a week with at this lovely hotel on a bed and breakfast basis from the 20th August. it is well placed for the nearby seafront and beach with its large number of bars and restaurants, without being too close to make it noisy at night. The staff were friendly and always helpful - all speaking very good English.... More 

Was this review helpful? Yes 2
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Many thanks for reviewing Hotel Santana on TripAdvisor and for your comments. I will also be sharing your review with our management team in view of ensuring that we always improve our product and services. Above all we are pleased to note that you will be returning to Malta and to the Santana in future and hereby offer... More 

London, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is pleasant, staff can be hit and miss. Rooms very nice and clean but nothing special. Perfect pricing and good transport links. Deposit for beach towels and paying for the use of the room safe and tea and coffee facilities everyday was a pain. Food is of a decent standard and should cater to every taste. Would certainly come... More 

Was this review helpful? Yes 2
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing Hotel Santana on TripAdvisor and for your comments. I will also be sharing your review with our management team in view of ensuring that we always improve our product and services. Above all we are pleased to note that you will be returning to Malta and to the Santana in future and take this... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Santana for a week all inclusive. The staff were very friendly and helpful however the food wasn't very good. I appreciate it's difficult to put on a selection to cater for everyone but we ended up having to eat out a lot. It's quite difficult to get a sun lounger as people reserve them with towels,... More 

Was this review helpful? Yes 1
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing Hotel Santana on TripAdvisior and for your comments. I am happy to note that you were pleased with the services offered by our staff, with the location of the hotel and with the room. In the meantime I will share your review of our hotel with our management team, particularly about your comments concerning... More 

Hawick, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had two lovely relaxing weeks at the Santana hotel our first room air conditioning not working but within 15 mins was moved to a room with great air con rooftop pool was good but busy and people putting towels on the sunbeds and away on trips half the day I'm lead to believe this is being looked at by... More 

Was this review helpful? Yes 1
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Many thanks for reviewing Hotel Santana on TripAdvisor and for your comments. This review is also being passed on to our management team as we seek to always offer better product and services. In the meantime I am happy to note that you enjoyed your recent stay with us and hope that you will soon have the opportunity... More 

London, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Having booked a four star hotel for our first holiday to Malta, my husband and I were shocked to discover what we had booked into. The rooms are fairly dated and old fashioned - having said that, as long as the room is clean I can overlook the décor, and it was certainly cleaned nicely every day by the maid.... More 

Was this review helpful? Yes 3
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, I have noted your review about our hotel on TripAdvisor. I regret to note that our hotel did not fully meet your expectations and take this opportunity to apologize for any inconvenience you experienced while you were staying here. Nevertheless, for the benefit of those reading this review, allow me to raise the following remarks: We never advertise... More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been visiting Malta for 12 years and this is the first time in the Santana....We have now booked up for June 23rd and Aug 18th next year as this is a first class establishment...........The staff are the best we have had in any establishment we have stayed in,they cannot be more friendly or do enough for you.......We have... More 

Was this review helpful? Yes 1
Santana Hotel M, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Glen R., Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience with other clients and for your comments. Above all, we are pleased to note that you will be returning to Malta and to our hotel next year and we look forward to welcoming you back with us. We also promise you any assistance you may... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Indoor pool(5)
  • Bus station(3)
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Superior Room (28)
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The Hotel (22)

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