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Hotel Santana

Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
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Hotel Santana
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864 Reviews from our TripAdvisor Community

Traveler rating
    170
    309
    236
    89
    60
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145
459
60
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
  • All months
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    (210)
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wakefield
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel from 20th june for 1 week as a couple my sister and brother-in-law was there when we arrived paid for a superior room and was given a suite on the 6th floor seperate bedroom 2 bathrooms and 2 wardrobes 1 which was a walk in, complete kitchen well equiped On the 2nd night of our stay... More 

Was this review helpful? Yes
Middlesbrough, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel twice a year for the last 6 years and can honestly say it is the most friendly, clean, comfortable and welcoming hotel in Malta ! The staff are always polite and nothing is too much trouble, the food and service are first class with a wide choice of delicious meals on offer, really nice... More 

Was this review helpful? Yes
Leadhills, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This is the fifth time I have stayed at the hotel. The staff are great. The rooms have all been upgraded over tbe years I have beem coming. The bar in the hotel is great. With an excellent range of drinks and food very competitively priced. In a grwat location with access to good bars and restaurants, also a main... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel reception all great especially the young lads very helpful. WiFi is brilliant in room and even on roof pool. Malta has a large mix of young and old. The area is not boom boom like ppl day but there's plenty kareoke bars and lovely sea front which goes for miles. Very busy resort. Everything is on your doorstep. Maltese... More 

Was this review helpful? Yes 2
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Darren D., Thank you for reviewing our hotel on TripAdvisor and for your comments. I will also be sharing this review with the management team in view of always seeking to improve our product and services. In the meantime we do hope that you will soon find the opportunity to return to Malta and that you will again choose... More 

Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on a half board basis with my Dad for 10 nights in rooms 411 & 405 June 5th till 15th Check in was very friendly – I had mailed the hotel to ask for 2 rooms at the front of the hotel. They replied saying they would do their best. Well a big thanks to whoever... More 

Was this review helpful? Yes
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, thank you for reviewing Hotel Santana on TripAdvisor, for your comments and, above all, for your repeat business to our hotel. I will be sharing this review with our management team in order to constantly continue to improve our product and services. In the meantime I note with pleasure that you will soon be returning to our hotel... More 

Keighley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

best one ive been to great service great staff n value for money dont book anywhere until you try here its worth all the money in the world to stay here so near the shops bus service cafes you name it you get it rooms are great kept clean every day

Was this review helpful? Yes
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Clients, thank you for reviewing Hotel Santana on TripAdvisor and for your most favourable comments. I hope that you will soon have the opportunity to return to Malta and that you will again choose to stay at our hotel. we also offer you our services in terms of any future booking to our hotel. In the meantime Best regards... More 

Island of Malta, Malta
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed 3 nights for the 1st time in this hotel on HB. We booked a superior room which was on the front of the hotel, with a nice balcony, the room was large, clean and fully equipped. Food was freshly made and good. Reception staff very helpful, restaurant staff would do with some extra training but very kind.... More 

Was this review helpful? Yes 1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Lori M., Thank you for reviewing Hotel Santana on TripAdvisor and for your comments. I am happy to note that you will be returning to our hotel in the near future and take this opportunity to offer you our assistance with any future booking to our hotel. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive... More 

2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Definetly not 4 star worth. We took suite room, it was spacious enough, but somehow it seemed tired. Room faced big parking lot in front of hotel, so there is a lot of passing through trafick till late night. Also we had problem with live music from hotel restaurant wich was played under our balcony and was definetly to loud... More 

Was this review helpful? Yes
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, I have noted your review of our hotel on TripAdvisor and will be sharing this with our management team. While I regret to note that you were disappointed with some aspects of your stay with us, for the benefit of those reading this review, may I remark that usually, when a client brings a particular difficulty to the... More 

Travelers are raving about these St. Paul's Bay hotels

Chelmsford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel clean food very good staff most helpfull Nice sun roof top Enjoyed week stay will return for 5th time November Travel round island buses £1.50 day pass Went 2 trips round island hop hop off open top buses

Was this review helpful? Yes
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear David C., Many thanks for reviewing Hotel Santana on TripAdvisor and for your most favourable comments about our hotel. I am happy to note that you will be returning to Malta and to Hotel Santana in the near future and take this opportunity to offer you our assistance with any future booking. In the meantime Best regards Carmen Carmen... More 

Wrexham
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first visit to malta and my wife and I were not disappointed. The Santana is a large hotel set in an open square,close to the sea front and shops/bars so convenient. Reception staff are helpful,our room was spacious at the side of the hotel and was kept very clean each day by a most pleasant lady. The... More 

Was this review helpful? Yes 3
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Welshman 81, Thank you for reviewing our hotel on TripAdvisor and for your comments. I am pleased to note that you will soon be returning to Malta and to Hotel Santana and take this opportunity to offer you our services of assistance with any future booking to our hotel. In the meantime Best regards Carmen Carmen Zammit Sales and... More 

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