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All 16 St. Paul's Bay hotels

Hotel Santana

4.0 of 5 Hotel   |   Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
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Hotel Santana
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57%
Ranked #3 of 16 hotels in St. Paul's Bay
A recent review
3 of 5 stars reviewed 2 weeks ago
fairy_world_explorer Lincoln, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Lincoln, United Kingdom
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well located within Bugibbua, it's easy to walk to a variety of bars and restaurants and is only 2 minutes form the bus terminal. The rooms weren't terribly special and the beds not overly comfy however, for a week B&B it was pretty cheap so can't complain.

Was this review helpful? Yes 3
SunrouteSantana, Manager at Hotel Santana, responded to this review

Dear fairy_world_explorer, Thank you for your comments and we are glad to hear that you enjoyed your stay with us at the Hotel Santana. Regards, John Bugeja More

Tenby, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

To be fair to this Hotel all the staff are friendly and helpful, and the location perfect. A few problems however, on arrival the back room given was not very good, (I upgraded at additional cost). The food of good quality and a very good choice was often cold unless you arrive at the Restaurant when it first opens, and... More

Was this review helpful? Yes 1
SunrouteSantana, Manager at Hotel Santana, responded to this review

Dear Lynn, Thank you for complimenting our staff. Hotel Santana offers 3 different room types : Standard rooms , Superior rooms & Suites . The Superior rooms & Suites are all situated over looking the front of the hotel. We have passed on your comments onto our F&B Department and Our Duty Managers who monitor the Dinner service and temperature... More

Basingstoke
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently left a damning review on this hotel and stated it was not worthy of even a two I would like to set the record straight Following discussions with Carmen zammit the hotel sales manager Who perused some photographs I sent to her I was offered and accepted a partial refund on our room upgrade Carmen has tried to... More

Was this review helpful? Yes
SunrouteSantana, Manager at Hotel Santana, responded to this review

Dear Mike, Thank you for comments and reply to Carmen Zammit's response. John Bugeja More

Bournemouth, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I returned yesterday from a weeks stay here. We stayed in what seemed to be one of the larger rooms, with 2 single beds. Room was clean and tidy when we arrived and hotel seemed of high quality. We were on the fourth floor so even though we didn't have a great view looking down we could see the sea... More

Was this review helpful? Yes
SunrouteSantana, Manager at Hotel Santana, responded to this review

Dear Bek804, Thank you for your review and comments, we are glad that you have enjoyed your stay with us. Regarding your comments : 1. Hotel Santana is situated in the resort center just a few meters away from the Sea, a few rooms have distant sea views, some rooms have city view and some have country views. 2. We... More

St Agnes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned a couple of days ago from a weeks holiday in Malta. I booked with Mercury Direct, great company, very helpful, friendly & efficient. I was travelling alone & this company offer many 0ptions for solo traveller's not wanting to be stung financially with single supplements. I chose the Santana Hotel as it was just around the corner from the... More

Was this review helpful? Yes 3
SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Angela K. Thank you for reviewing Hotel Santana on Tripadvisor, for your most favourable comments and for sharing your experience online. Above all, we are happy to note that you enjoyed your stay with us so much. We hope that you will soon find the time to return to Malta and to our hotel and promise ou our availability... More

Edinburgh, Scotland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After a recent four day visit . I was very impressed by this hotel. The staff are all very friendly, nothing is too much trouble. My room was perfect, it was very modern in design. I had a large balcony. On which I had breakfast every morning in the sunshine. I will definitely be returning to this hotel in the... More

Was this review helpful? Yes 1
SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Diane A., I gladly read your review about your recent stay at Hotel Santana, noting that you truly enjoyed your stay with us. Many thanks for sharing your experience on TripAdvisor, for your most favourable comments and for recommending our hotel. We hope that you will soon find the time to return to Malta and to our hotel and... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 1 week half board in the Santana Hotel. It is great for exploring as it is so handy for the bus station. The staff and the fellow guests were very friendly, lots of regulars and long-stay guests spending the winter there. The food was fine, not great but plenty of choice so you can always find something to eat.... More

Was this review helpful? Yes
SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Ljennerhoyland, Thank you for reviewing our hotel on Tripadvisor and for your comments. I will share this review with my colleagues on the management team in view of improving our product. In the meantime I do hope that you will soon be able to return to Malta and our hotel and promise you our availability to assist you with... More

Norwich, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having returned again from staying at the Santana I find some of the reviews strange. We paid just under 30 pounds per day for half board. A travel lodge or similar in the UK is at best 29.95 and if Im lucky I dont pay for continental breakfast.Santana breakfast has porridge, cereals, yoghurts, breads and cooked if you want it.... More

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SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Jonathan 621, I was very happy to read your review about your recent stay at Hotel Santana. I am happy to note that you truly enjoyed your stay with us and will be returning to Malta and our hotel in the near future. Thank you for sharing your experience, for your most favourable comments and for recommending our hotel.... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Friendly & helpful staff, rooms are spacious & clean, the views from the roof top pool are beautiful & the hotel is situated in a lovely quiet area with a bus station at the end of the road so it was easy to gain transport around the island (cheap & regular). I would recommend this hotel to anyone visiting Malta.

Was this review helpful? Yes 4
SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Rose H., I am pleased to note that you really enjoyed your recent stay at Hotel Santana. Thank you for sharing your experience on TripAdvisor, for your most favourable comments and for recommending our hotel. We look forward to having you again with us in Malta and at our hotel and promise you our availability to help you with... More

Cannock, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2014

We have just returned after a 12 day holiday at this very friendly,clean and ideally situated hotel rooms are very comfortable, The food is excellent and service provided by all staff is very good, nothing is too much trouble always with a smile.We would recommend to all.

Was this review helpful? Yes 1
SunrouteSantana, Director of Sales at Hotel Santana, responded to this review

Dear Sandra D., Many thanks for your review on TripAdvisor, for your most favourable comments and for recommending our hotel. Above all we are very pleased to note that you truly enjoyed your recent stay with us. We hope that you will soon have the opportunity to return and promise you our availability to assist you with future bookings. Best... More

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Additional Information about Hotel Santana

Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Location: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 16 hotels in St. Paul's Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Santana 4*
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