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San Pawl Hotel

Blacktail Street, St. Paul's Bay, Island of Malta SPB 3010, Malta
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San Pawl Hotel
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    917 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      3.5 of 5 stars
    • Sleep Quality
      3 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room tips (272)
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    All months
    Northumberland, United Kingdom
    2 reviews
    1 of 5 stars Reviewed 2 days ago NEW

    Would not recommend this hotel to anyone, as the staff are rude. and also the management they don't care about their guests they were slagging guests off and were not helpful at all. My son scoulded his shoulder in the shower /bath as we had no cold water at all for two weeks. I complained all the time but still... More 

    Was this review helpful? Yes
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear Wendygra, Thank you for your review, which I must point out is not correct. It is unusual for me to go into detail but I believe that on this occasion it is appropriate to do so. The facts about your slip at the pool bar are as follows: 1. On Monday 20 July at 12.15hrs I was informed by... More 

    Leeds, England, United Kingdom
    Level Contributor
    44 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    2 of 5 stars Reviewed 3 days ago NEW

    I know we booked a budge hotel and i have stopped in loads ( twice a year over past 5 years) but i have to say this was one of the worst. The air con was 15 euro a night ( which i thought was quite steep and it didnt work that well) the bathroom was filthy , the bath... More 

    Was this review helpful? Yes
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear xxxjoxxx, We are sorry that the hotel did not meet your expectations. It is a pity also that you did not like the area and Malta in general. I can re-assure you that there are no ghettos around the hotel. The hotel in situated in a residential area which becomes more populated during the summer months. Kind regards Carol... More 

    Travelers are raving about these St. Paul's Bay hotels

    Bedford, United Kingdom
    Level Contributor
    3 reviews
    4 of 5 stars Reviewed 4 days ago NEW

    This hotel is an ideal place for families. Great pool, bars, nightlife. Fab location for walking to coast and jumping on boat cruises, bus tours, lunches, nightlife, festas, great bars......everyone friendly and welcoming. We lost our key and all staff helped us to get in room at everytime of day or night. The cleaning staff were great... Romina became a... More 

    Was this review helpful? Yes
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear Lisacamino123, Thank you for having chosen to stay at the San Pawl Hotel and for taking the time to share you review. We are very pleased that you found the hotel good value for money and that the staff were helpful. We do hope to see you again soon. Kind regards Carol Burgess More 

    Chester, United Kingdom
    Level Contributor
    17 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    2 of 5 stars Reviewed 5 days ago NEW

    I booked this as a last minute holiday a day before I arrived. On arrival, the reception staff didn't seem to have my booking and then said I would have to wait for a room until after 2 (4 families checked in and were given rooms straight away). I was finally accepted as a guest and found my room. I... More 

    Was this review helpful? Yes 3
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dearsk8ek8e, Thank you for taking the time to post a review regarding your recent visit to the San Pawl Hotel and are disappointed that the hotel did not live up to your expectations. I would like to point out that check-in time is from 14.00hrs but obviously rooms become ready for check-in at various times. Our clients praise the service... More 

    Belfast, United Kingdom
    1 review
    2 of 5 stars Reviewed 5 days ago NEW

    Stayed here with my young son, luckily got up graded on final week which was a improvement. My son got glass in his foot in the pool, staff no help what so ever only for the help of other holiday day makers I dont know what I would have done. It was quite a large piece of glass & I... More 

    Was this review helpful? Yes 1
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear CrissyCiaran, We are sorry that the hotel did not live up to your expectations. I can assure you that our staff do their utmost to satisfy our clients needs but this is not always possible. This unfortunately means that some clients think that our staff are unhelpful. In fact our staff are very often praised fro their service. I... More 

    Seaham
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 5 days ago NEW

    Basic rooms but very clean and had everything we needed. Good location very quiet but within walking distance to the sea front areas. We were half board the food was lovely and fresh. (No chips) which made a nice change. Hotel staff were very friendly. Lacked entertainment other than dancing for the locals. Visited the blue lagoon nice but a... More 

    Was this review helpful? Yes
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear Cal43, Thank you for your very positive review. We are very pleased that the hotel lived up to your expectations. We do look forward to seeing you again in the future. Kind regards Carol Burgess More 

    Newcastle upon Tyne, United Kingdom
    Level Contributor
    25 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 51 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    Booked superior room direct with hotel for short break of 4 nights for 3 adults (cheaper booking direct with hotel ) glad booked superior room as it had air con which was needed as hitting 40 when we were here also had ceiling fan, price also included breakfast. 10/10 value for money had a lovely stay very relaxing, hotel well... More 

    Was this review helpful? Yes 4
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear jojo17, Thank you for taking the time to post your very positive review regarding your recent stay at the San Pawl Hotel. We are pleased that the hotel exceeded your expectations and that it was very good value for money. We do hope to see you again sometime in the furture. Kind regards Carol Burgess More 

    Southampton, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 1 week ago NEW

    I cannot recognise the description given by others about this hotel, We had what was admittedly a basic room which was indeed basic and very cramped. A balcony that was hardly a chairs width. The hair dryer was held together with sticky tape which had the previous occupants hair stuck to it. We were moved to another room because the... More 

    Was this review helpful? Yes 2
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear David n, Thank you for posting your review regarding your recent stay at the San Pawl Hotel. I find your comments very unfair and it is unusual that I respond at length but on this occasion I feel it is necessary to do so. It seems that when clients cannot be accommodated with certain requests due to high occupancy... More 

    London, United Kingdom
    1 of 5 stars Reviewed 1 week ago

    this is probably the worse hotel I have ever had the displeasure to stay in, no air con, you can however hire a stand up fan at an extra cost, but none are available, you can also hire an iron at an extra cost, but are not available either, lifts rarely work and being on the 3rd floor was a... More 

    Was this review helpful? Yes 2
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear Fiona G, Thank you for taking the time to post your review. We are sorry that the hotel did not meet your expectations but as all literature states, standard rooms are not air conditioned. Extra fans and irons are available but they must have been all out when you asked for them. Our staff are usually well praised for... More 

    Kingston-upon-Hull, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    2 of 5 stars Reviewed 1 week ago

    This is a hard review to write because we did have an overall nice holiday. The area is beautiful, the potential for the hotel itself enormous. The problems we found were in the management and running of the hotel. The rooms are tired, which you can expect but this was just over that expectation, shower curtains need replacing, the bath... More 

    Was this review helpful? Yes 2
    sanpawlhotel, General Manager at San Pawl Hotel, responded to this review

    Dear HanG1991, Thank you for having chosen to stay at the San Pawl Hotel during your recent visit to Malta. We are pleased to that you found the hotel to be good value for money. We welcome guest comments and will be looking into the points you brought up in an effort to improve the service will provide to our... More 

    Hotel Review Summarization

    What travelers say

    • Pool area(10)
    • Air Con(10)
    • Good value(5)
    • Half board(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    356 photos of this hotel

    Traveler photos: See what travelers like you saw

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    Bathroom (52)
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    Room/suite (84)
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    Hotel & grounds (43)
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    Pool/beach area (44)
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    View from room (18)
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    Dining (5)
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    Business center/function rooms (1)
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    Other (70)

    Management photos: Courtesy of the property manager

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    All management photos (39)
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    Dining (20)
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    Room/suite (2)
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    Pool/beach area (1)
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    Family/play areas (1)
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    Hotel & grounds (5)
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    Other (10)
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