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All 82 Richmond hotels

BEST WESTERN PLUS Governor's Inn

2.5 of 5 Hotel   |   9826 Midlothian Turnpike, Richmond, VA 23235-4812
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84%
Ranked #10 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Gramps31561 Dublin, Ohio
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229 reviews from our community

Traveler rating
    118
    73
    21
    9
    8
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85
43
14
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This property is older but has been well maintained. The age provides for larger rooms which are clean and comfortable. The staff is friendly and helpful and the only slight weakness is the lack of selection at breakfast. However, this is a continental breakfast included in the rate and not promoted as a gourmet's delight. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Warren, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We tried this hotel on our last trip to Richmond as an alternative to the La Quinta (very nice and very near) but it didn't stack up. It is old and somewhat dated. The rooms and hotel are clean but the hotel is stuck back off the main road and is a bit creepy. Breakfast staff was very nice and... More

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing us your feedback regarding the Best Western Plus Governors Inn located in Richmond, Va. I am sorry to hear that your stay was just "so-so". We strive to provide Superior Customer Care and I am sorry to hear that you feel we fell below that. We will be in... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Been here for two weeks for business getting ready to book my third week. I have stayed at other area hotels and nothing tops the service of this hotel. The rooms are extremely clean. I have stayed in a suite and deluxe and both were spotless. The breakfast is the closest to home cooking. Penny was amazing with making sure... More

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you so very much for providing us your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Virginia. Our staff takes pride in providing our staff with Superior Customer Service and with that being said I am so glad that both of your rooms was spotless. I... More

dillsburg, pa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was pleasant, rooms were clean and price included breakfast. Nice soft pillows and convenient location. Not the newest facility but well maintained. TV cable package included many of the premium channels

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing us your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Virginia. I am glad to see that you enjoyed your stay with us. We are an older property however we do take pride in keeping our hotel up and well maintained. I will... More

Roanoke Rapids, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A simple statement is all you need to know about this location. It the Best Western Governor's Inn and they treat you with all the class and respect the name indicates. I stay at this location every time I come to Richmond and I travel as a professional salesperson so I stay here about every 4 to 6 weeks the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you so much for providing us your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Virginia. It is our utmost pleasure to provide you with Superior Customer Care. I am so very happy to know that my team provides you with such a great place to... More

Concord, California
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Husband and I stayed here after a day of flying across country. Staff was very friendly both at check-in and check-out. Our room was large and clean. Breakfast was good with a lot of options. There were hot items like eggs and sausage as well as toast, muffins, bagels, etc. Penny in the breakfast room was extremely helpful, especially for... More

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to say thank you for providing your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Virginia. I am so happy to hear that you had a pleasant stay with the only exception being the noise you encountered. I wanted to advise you that you can always contact the Front Desk if you... More

Fredericksburg, Virginia
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a place to stay for several nights while my wife was in the hospital. BW Plus was in the neighborhood with the best prices and having stayed in other Best Westerns around the country I decided to give it a try. Not disappointed. Bed was very comfortable (which is a must with a bad back) and there was plenty... More

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Virginia. I am happy to hear that our hotel met and exceeded your expectations. I want you to know also that the issue with the Waffle Iron has been resolved so that will not... More

San Leandro, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I just stayed for a week at this hotel. We were impressed with the hotel staff and accommodations. Everyone went out of their way to make sure we were comfortable and had everything we needed. It was a pleasure to joke and have conversation with everyone from the desk personnel to the breakfast attendant to the maintenance... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing us your feedback on TripAdvisor regarding the Best Western Plus Governors Inn located in Richmond, Va. We certainly do appreciate all the great comments you left regarding our hotel. I will pass your comments on to my team so that they know what a great job they did providing... More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Good-sized hotel room, very neat and clean. We stayed in the second of the two buildings - the non-registration building. Carina, the receptionist, was very nice and helpful such as pointing out there was going to be a DJ in the main building that night (a Fri.) and since we had asked for a quiet room, we may be more... More

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you so much for providing your feedback on Trip Advisor regarding the Best Western Plus-Governors Inn located in Richmond, Va. I am glad that your experience with us has been a positive one. Both Carina and Charlot are such an asset to our hotel and we are so lucky to have them... More

Mesa, AZ
Top Contributor
95 reviews 95 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel tucked back away from the road. It has two buildings; the front desk and breakfast room is in one, our room was in the second. No elevator in our building, but no big deal...only two floors and easy, close parking to door to unload our stuff. Room was on the larger side, super clean and perfect for my... More

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for providing your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Va. I am so pleased that you enjoyed your stay and that we were able to provide you with Superior Customer Service as well as a clean and comfortable room. I am glad that... More

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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western

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