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BEST WESTERN PLUS Governor's Inn

#10 of 82 Hotels in Richmond
Certificate of Excellence
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9826 Midlothian Turnpike, Richmond, VA 23235-4812
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BEST WESTERN PLUS Governor's Inn
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BEST WESTERN PLUS Governor's Inn
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268 reviews from our community

Traveler rating
    141
    82
    25
    10
    10
See reviews for
101
47
17
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (78)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (56)
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Marshall
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed with a group for a function in downtown Richmond. Downtown is about 15-20 minutes from the hotel - so an easy drive if you are not able to stay in the city. Breakfast was free and adequate - eggs (those frozen round disks) and sausage patties on Friday, and scrambled eggs and sausage gravy on Saturday. They also had... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you so very much for taking the time out to leave your feedback regarding your stay at our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am glad that your group stay was accommodating. I will hope to see your group back at our hotel in the future. I hope that us opening... More 

lakeville, mn
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff, Chauna and Keith particularly, are amazing. Our room was clean, comfortable, and large. The breakfast was great. I also liked the quiet location away fro the road-it seemed really safe. Chauna and Keith helped us tremendously.

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for taking the time out of your day to provide your feedback regarding Best Western Plus Governor's Inn located in Richmond, Va. I am ecstatic to hear about what a wonderful job Chauna and Keith did. They both are excellent team members who believe in providing Superior Customer Care. I am glad that you enjoyed... More 

Roanoke Rapids, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This location is in the middle of Richmond as I know it. The motel is a pleasant quiet location with great venues all close by from food to entertainment. The rooms are comfortable and nice the staff very professional and friendly what else do you need? I traveled on my job 108+ nights last year. When I go to Richmond... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I am so happy that you took the time out of your day to leave such great feedback on Trip Advisor for our hotel, Best Western Plus Governor's Inn located in Richmond, Va. Providing Superior Customer Care is the nature of our business and I am so glad that we could accomplish this for you. We look forward to your... More 

Leesburg VA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

An economical, clean place to stay. The breakfast is very good. The hotel is in sore need of remodeling, thus the price I suppose. On weekends request a room facing away from the main parking lot, as there are parties at the Grill that get rather noisy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for taking the time to leave us your feedback on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am glad that the accommodations was clean and that you enjoyed the Breakfast. We recently renovated our guest rooms with new furniture and will also be doing some other upgrades... More 

Rainelle, West Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I had to attend a family funeral in the area last weekend. Chaunna was the best of the best, in person and on the phone. An accommodating staff; very clean room with soft sheets, a great mattress, and plenty of pillows; breakfast was good with a wonderful, friendly attendant. One suggestion, if the hotel is not full,... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you so very much for taking the time to provide us your feedback on Trip Advisor regarding Best Western Plus Governors Inn located in Richmond, Virginia. I am so sorry to hear of the circumstances that brought you to our area and my sincere condolences on your loss. I am so glad... More 

Olathe, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel because of the reviews and it's location to where we had to go. This place was very clean. The room was large and clean. We asked to have a room that was away from the noise and was given the perfect location. The staff was very friendly, especially Penny, who was on staff during the breakfast.... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so much for taking the time out to provide us with feedback regarding the Best Western Plus Governors Inn located in Richmond, Va. I am so happy that you chose our location and we lived up to your expectations. I overheard you this morning as you was talking to the Front Desk Associate and to hear that we... More 

Lynchburg
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel during a snow storm...staff friendly, room cozy and comfy. The staff were friendly and accommodating. Breakfast was fine. Hotel was clean. Would recommend to friends and family and would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for taking the time to provide us your feedback on Trip Advisor regarding the Best Western Plus Governors Inn located in Richmond, Va. I am so glad that under the circumstances of all the bad weather that we were able to accommodate you with friendly staff, a nice clean and cozy room, along with a... More 

1 review
5 of 5 stars Reviewed February 16, 2015

Lights out! Needed a warm, affordable spot pronto!!!! My stay was wonderful from reception to breakfast to check out. Thank u Careena, Jose, Keith, and Lori! I've found my staycation spot! I highly recommend!!!

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you so much for leaving your feedback on Trip Advisor for our hotel, Best Western Plus Governors Inn located in Richmond, Va. It is always a pleasure to hear that our guests really enjoy their stay with us. I am glad that you have located your staycation spot and we look forward to having you back... More 

Laurel, Maryland
Top Contributor
56 reviews 56 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 15, 2015

This is a nice older property. The rooms were a good size and the furnishings were good. It is in a good area of town and there are lots of fast food and chain restaurants to eat at. When I left the hotel Saturday afternoon there were 10 cars in the parking lot. The shock was when I came back... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you for taking the time out to provide us your feedback regarding your recent stay at our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am sorry to hear about the experience you had with the parking and the music from the lounge. We are working diligently with the Management and Ownership of... More 

Emporia, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

I've been to many hotels, from the cheapest of the cheap to more expensive ones. I've been to hotels with no rating to 5 stars. This hotel one of the best hotels that I have been to. It was very clean and the employees were also friendly. The location and good and there were plenty of eateries and shopping within... More 

Was this review helpful? Yes 2
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you for taking the time to provide us your feedback on Trip Advisor regarding your recent stay at Best Western Plus Governor's Inn located in Richmond, Va. It is always great to hear about our guest and their stay. I am happy that we were ranked amongst the highest in your satisfaction of hotels. I am... More 

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