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BEST WESTERN PLUS Governor's Inn

#16 of 89 Hotels in Richmond
Certificate of Excellence
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9826 Midlothian Turnpike, Richmond, VA 23235-4812
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1 room 1 adult
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364 Reviews from our TripAdvisor Community

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Suffern
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean, the staff was pleasant and personable. The location was convenient only 20 minutes from airport and located near many shops and restaurants. Mattress a little too hard for my liking, but room was very spacious and clean. The overall experience was good.

Review collected in partnership with Best Western

Helpful?
Thank Sharlyn R
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Best Western Plus was very clean, with a large room with 2 queen beds, large refrigerator, sink outside the bathroom so someone could shower and someone could be doing hair or shaving. There were lots of outlets for charging phones and IPads, and they had a breakfast that offered tons of variety. The woman servicing the breakfast was lovely.... More 

Helpful?
Thank labluver59
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you so much for leaving your review for our hotel, Best Western Plus Governor's Inn located in Richmond, VA. It is always a pleasure to receive feedback from our guests regarding their stay with us. We recently renovated in our rooms and with the upgrade, our new tabletop light fixtures have provided... More 

Baltimore, Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came to this hotel for a soccer tournament. Driving in was a little funny as the lobby was all the way in the back of the building. Driving up was a pleasant surprise. So muvh beautiful brick work and castle like towers. Inside was clean. Beautiful ceiling molding stone and brick work. Looks like it was built in old... More 

Helpful?
Thank valynne1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time out to thank you so very much for leaving your review for our hotel Best Western Plus Governor's Inn located in Richmond, Virginia. Thank you for choosing us for your sporting tournament as we really appreciate your business. I am glad that you like the architecture of our hotel, it is a very neat... More 

Riegelsville, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Took a long weekend to Richmond to see the sights, try some local beer, and take in some history. This was a great spot, and although it's on a busy highway behind a car wash, it was quaint and quiet. Good parking lot with lots of lit spaces. Clean hotel. Close to everything and easy to get everywhere. Really enjoyed... More 

Helpful?
Thank Audrey K
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you so very much for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am glad that you were able to get away for a romantic weekend and enjoy some of our surroundings in the area. We strive for Superior Customer Care... More 

Hampton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed the night before my son's bowling tournament so he could get a good nights sleep before the tournament. We had a very peicefull night rest and a good breakfast to get the day started. Thanks to all of the hotel staff for a quick checkin and checkout, also for a very clean hotel.

Review collected in partnership with Best Western

Helpful?
Thank James M
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to leave your review for us on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am glad that even though you were here for a very short time with us for your son's tournament, that we were able to provide you with clean and comfortable accommodations as... More 

Troy, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

On such a short notice it is very difficult finding a hotel that is clean and the staff is friendly. My family and I came from upstate NY for a funeral and not only was the staff that I spoke with for the reservations very friendly, they were very sympathetic and caring. Giving us the best rate based on our... More 

Helpful?
Thank Laura S
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for leaving your review on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am happy to hear that we could make your stay a good one in spite of the circumstances that you were here for. Again, we are so sorry for your loss. Penny is such a... More 

Greensboro, United States
2 reviews
4 of 5 stars Reviewed January 6, 2016

I stay at this hotel at least once every month while in the area on business. The staff is always friendly and ready to assist in anyway they can. Courtney at the front desk is always pleasant and very helpful. Rooms are clean and breakfast is better than most continental breakfast at other hotels.

Helpful?
Thank Darrell F
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you very much for leaving your feedback on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Virginia. We thank you very much for your continued business and value you as a loyal guest of ours. We strive to provide Superior Customer Care to all of our guests and I am happy to see that Courtney provided... More 

1 review
5 of 5 stars Reviewed January 4, 2016

Friendly staff,and clean rooms Breakfast is good. Plenty of food and shopping near by. Close to vacation destinations and attractions. Courtney at the front desk is the most helpful person to ask if you have any questions!!!!!!

Helpful?
Thank Jason C
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for leaving your feedback on Trip Advisor regarding your recent stay with us at Best Western Plus Governor's Inn located in Richmond, Va. I am so pleased to see that you had a great experience at our hotel. Thank you for recognizing my Team Member Courtney for providing you with Superior Customer Care. We take... More 

Santee, South Carolina, Usa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 4, 2016

This hotel is OK for one night, and at best, if you are a lady traveling by yourself, this is not the place to be. Although part of the hotel has been redecorated, it is still not in a desirable area; backs up to a trailer park, an empty restaurant is there, and getting in and out is difficult. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Joanie P
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your feedback on Trip Advisor regarding your recent stay with us at Best Western Plus Governor's Inn located in Richmond, Va. I am sorry to hear of your disappointment of our hotel. We have made many changes to our hotel and I am sorry that the surroundings of the Hotel are not presentable. Unfortunately, we have... More 

Waynesboro, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed January 3, 2016

This was our first time staying at a Best Western hotel, and we must say that it was a pleasant experience; we will most definitely stay at a Best Western Plus again. The room was large, and the person at the front desk, Courtney ensured that we had everything we needed.

Helpful?
Thank jch632
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for taking the time out of your day to leave us your review on Trip Advisor regarding our hotel stay at Best Western Plus Governor's Inn, Richmond, Va. I am so very happy to hear that you really enjoyed your stay with us and that this was your first stay at a Best Western. Best... More 

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