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BEST WESTERN PLUS Governor's Inn

2.5 of 5 9826 Midlothian Turnpike, Richmond, VA 23235-4812
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Certificate of Excellence 2014
BEST WESTERN PLUS Governor's Inn
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BEST WESTERN PLUS Governor's Inn
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262 reviews from our community

Traveler rating
    137
    81
    24
    10
    10
See reviews for
99
47
17
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (72)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (56)
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Lynchburg
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at the hotel during a snow storm...staff friendly, room cozy and comfy. The staff were friendly and accommodating. Breakfast was fine. Hotel was clean. Would recommend to friends and family and would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Lights out! Needed a warm, affordable spot pronto!!!! My stay was wonderful from reception to breakfast to check out. Thank u Careena, Jose, Keith, and Lori! I've found my staycation spot! I highly recommend!!!

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you so much for leaving your feedback on Trip Advisor for our hotel, Best Western Plus Governors Inn located in Richmond, Va. It is always a pleasure to hear that our guests really enjoy their stay with us. I am glad that you have located your staycation spot and we look forward to having you back... More 

Laurel, Maryland
Top Contributor
56 reviews 56 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice older property. The rooms were a good size and the furnishings were good. It is in a good area of town and there are lots of fast food and chain restaurants to eat at. When I left the hotel Saturday afternoon there were 10 cars in the parking lot. The shock was when I came back... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you for taking the time out to provide us your feedback regarding your recent stay at our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am sorry to hear about the experience you had with the parking and the music from the lounge. We are working diligently with the Management and Ownership of... More 

Emporia, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been to many hotels, from the cheapest of the cheap to more expensive ones. I've been to hotels with no rating to 5 stars. This hotel one of the best hotels that I have been to. It was very clean and the employees were also friendly. The location and good and there were plenty of eateries and shopping within... More 

Was this review helpful? Yes 2
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you for taking the time to provide us your feedback on Trip Advisor regarding your recent stay at Best Western Plus Governor's Inn located in Richmond, Va. It is always great to hear about our guest and their stay. I am happy that we were ranked amongst the highest in your satisfaction of hotels. I am... More 

Roanoke, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Hotel location is very convenient; it is clean and service is good. The only issue was that room-to-room sound proofing is insufficient. Guest in adjacent room kept TV on all night; probably fell asleep. Othervise, I do recomend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for taking the time to leave us your feedback on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am very pleased to hear that overall you enjoyed your stay with us. I sincerely apologize that you were disturbed by your neighbor's TV. though. For future reference, you can... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay. The lounge/bar on the first floor gets loud with music. It almost makes you want to go down and dance. I was two floors above the lounge, but the music did not bother my sleep, My only issue was that they ran out of waffle mix by 10am. However, they do stop serving breakfast at that... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you first and foremost for taking the time out to provide us your feedback on Trip Advisor regarding our hotel, Best Western Plus Governors Inn located in Richmond, Va. I am glad to see that the music from the lounge was not a factor during your stay with us. I am so sorry that we ran... More 

Wayne, NJ
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived a day ahead of our son's family. Our GPS got us lost and the front desk clerk Jose, stayed on the phone with us until we were in front of the hotel. He also advised us that the adjoining rooms we had were over the bar and would be loud for the baby. He gave us different ones.... More 

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for taking the time to leave your feedback on Trip Advisor for our hotel, Best Western Plus Governor's Inn. I am glad that you enjoyed your stay and was provided with Superior Customer Care from Jose, Penny, Keith, Maritza as well as other members of my Housekeeping team. I have some outstanding employees that are... More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I received excellent customer service from MaryAnna when booking a room for my boss. She even provided directions in order for him to avoid extra traffic. I feel comfortable that he will enjoy his stay.

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you for taking the time out to leave us your feedback on Trip Advisor. I am happy to read that you received Excellent Customer Service provided by MaryAnna when making Hotel Accommodations for your boss. I hope that your Boss enjoyed his stay as well as was able to avoid some of our Richmond traffic along... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Put up your feet, sit back and relax as your stay here will be stress free and enjoyable. And should you need to work off that stress, a small yet comfortable gym is available to you as well as swimming, when it is in season! My wife loved the shopping malls that were close to the motel. She loved them... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you very much for taking the time out of your day to provide us feedback on Trip Advisor. I am so very happy to hear that you and your wife had a very enjoyable stay. When you think of rest and relaxation, the Shopping Malls and Restaurants will do it every time, as well as a... More 

Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed in King Suite room .The bed was extra comfortable. Room was clean and updated. There was a fridge and microwave in the room for our late night snacks. Bathroom has heat lamps so you don't have to shower in a cold bathroom. The room has a tone of room and staff made sure we were not near New years... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you so very much for taking the time to leave your feedback on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am so happy to hear that you are pleased with the Superior Customer Care that you were given by my team. It is always great to hear such... More 

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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western
Hotel Style:
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
#17 Business Hotel in Richmond

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