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BEST WESTERN PLUS Governor's Inn

2.5 of 5 9826 Midlothian Turnpike, Richmond, VA 23235-4812
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Certificate of Excellence 2014
BEST WESTERN PLUS Governor's Inn
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BEST WESTERN PLUS Governor's Inn
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251 reviews from our community

Traveler rating
    129
    79
    23
    10
    10
See reviews for
95
46
14
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • French first
  • Italian first
  • Any
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  • All months
    (251)
  • Mar-May only
    (72)
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    (74)
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Leominster, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the weekend while visiting relatives in Richmond. I must say, the location was great, the price was right and the staff was exceptional! The room was very large, clean and comfortable. We were expecting a continental breakfast and were nicely surprised by the well prepared, hot and cold selection of items available. The front desk staff... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for taking the time out to provide us your feedback regarding our hotel, Best Western Plus-Governor's Inn located in Richmond, Va. I thank you so much for your kind words regarding your stay and am very pleased that you got to receive Southern Hospitality at its finest. Wes strive very hard to provide our guests... More 

Roanoke Rapids, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel extensively on my job. I look for comfortable well located properties that offer the best value for my companies money spent. In Richmond that's the Best Western Governors' Inn. Far enough off the highway for a restful night sleep while being close to all types of dining theaters shops including only a half a mile from Planet Fitness.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you so much for providing us your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Va. It was a pleasure having you stay with us. I am thrilled to hear that you really enjoyed our location and that it was close to your needs, We are... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After staying in the hotel, I was surprised by how well this hotel was reviewed. The hotel itself is fun looking, but very old. I felt my room was clean and large, but really dated. Overall the hotel staff were extremely helpful and friendly - the hotel's only saving attribute. If your only requirement is a clean hotel then this... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for leaving your review regarding our hotel, Best Western Plus-Governor's Inn located in Richmond, Virginia. I am sorry to hear that you did not enjoy your stay with us. We actually were in the process of updating our rooms on your visit but it was not completed yet as we were waiting for other items... More 

Buckhannon
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is somewhat hidden off the Midlothian Turnpike but the room we had was well maintained - staff put us in the building where breakfast was held (as requested due to walking difficulties) - all heat and air worked properly as did the flat screen HD TV - bathroom was clean and towels were plentiful. Staff was nice and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for posting your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Virginia. I am so happy to hear that you had an enjoyable stay. It is nothing like having a clean room and a room where everything works. So thank you again for your kind... More 

Laurel, Maryland
Top Contributor
54 reviews 54 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hidden off the main road, but looks to be recently renovated and clean. The room had a castle feel and look inside, but not all the ceiling tiles where replaced (in our room ), from the pattern and some stood out; to include the wall patches where a lamp or sconce once was installed (could have been 2 doubles in... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for providing your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Va. I am happy to hear that you enjoyed your stay. I do apologize that you did happen to see some of our unfinished work in the room. We have been under going renovations... More 

Leesburg, Virginia
1 review
4 of 5 stars Reviewed November 21, 2014

The hotel was extremely accommodating to me and my daughter. The staff referenced the possible loud noice from the Lounge and put us in the other building. Best of all was the breakfast experience! Penny was absolutely fantastic and attentive to everything.

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I would like to thank you for taking the time to leave your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Virginia. I am so glad to know that my staff was more than accommodating to you and your family during your stay with us. Penny is a very valuable employee here and an... More 

Annandale, United States
1 review
2 of 5 stars Reviewed November 17, 2014

This hotel was not in a particularly nice area of Richmond and was in dire need of an upgrade. The hotel staff was very pleasant and helpful, but the overall quality would make me not want to stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing your feedback on Trip Advisor regarding Best Western Plus Governors Inn located in Richmond, Va. We are currently in the process of upgrading our furniture in the rooms, artwork in the rooms and hallways, as well as some other items we are addressing. I am sorry that you did... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2014 via mobile

We were awakened at 11pm from the music in the "lounge". It was so loud our room was shaking. When I went to ask about it, she said she would give me a discount. Big deal I couldn't sleep for 2 more hours. Then someone got on the treadmill in the exercise room adjacent to ours at 6am. I can't... More 

Was this review helpful? Yes 1
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to provide us your feedback regarding your stay at Best Western Plus Governor's Inn located in Richmond, Va. I am so sorry to hear that you did not have a good experience when you stayed with us recently. I will pass on your comments and concerns to the Management and Owners of the Lounge.... More 

Manassas, Virginia
1 review
4 of 5 stars Reviewed November 14, 2014

Comfortable, clean & quiet. I would stay at the hotel again. Chauna/front desk was friendly, and went out her way to find a glass for me, (I don't like drinking out of plastic cups). "Thank you" for making us feel welcomed. And please get Chauna a small floor heater behind the desk, she had chill bumps on her arms. Small... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for providing us your feedback regarding the Best Western Plus Governor's Inn located in Richmond, Va. I am very happy to hear that Chauna went above and beyond for you and provided you with Superior Customer Service. I do apologize that you did have some Maintenance issues that needed to be addressed in your room, I will get... More 

1 review
4 of 5 stars Reviewed November 14, 2014

the hotel itself and the staff were very good but beware of the bar that is attached to the lobby and large crowds and LOUD live music. when we came home from a wedding we could not find a parking spot because the lot was filled with people who were in the bar. there were also a lot of people... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for providing us your feedback regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am so sorry to hear that your stay with us was not a positive one. I am so sorry that the noise from the lounge interrupted your stay with us, I will pass... More 

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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western
Hotel Style:
#6 Best Value Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
#20 Business Hotel in Richmond

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