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BEST WESTERN PLUS Governor's Inn

2.5 of 5 9826 Midlothian Turnpike, Richmond, VA 23235-4812
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Certificate of Excellence 2014
BEST WESTERN PLUS Governor's Inn
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BEST WESTERN PLUS Governor's Inn
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254 reviews from our community

Traveler rating
    131
    80
    23
    10
    10
See reviews for
95
47
14
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Put up your feet, sit back and relax as your stay here will be stress free and enjoyable. And should you need to work off that stress, a small yet comfortable gym is available to you as well as swimming, when it is in season! My wife loved the shopping malls that were close to the motel. She loved them... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to thank you very much for taking the time out of your day to provide us feedback on Trip Advisor. I am so very happy to hear that you and your wife had a very enjoyable stay. When you think of rest and relaxation, the Shopping Malls and Restaurants will do it every time, as well as a... More 

Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in King Suite room .The bed was extra comfortable. Room was clean and updated. There was a fridge and microwave in the room for our late night snacks. Bathroom has heat lamps so you don't have to shower in a cold bathroom. The room has a tone of room and staff made sure we were not near New years... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you so very much for taking the time to leave your feedback on Trip Advisor regarding our hotel, Best Western Plus Governor's Inn located in Richmond, Va. I am so happy to hear that you are pleased with the Superior Customer Care that you were given by my team. It is always great to hear such... More 

Chester Springs, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed just got one night while heading home from a roadtrip to Florida and loved it! This was a last minute booking and I wasn't looking for a fancy hotel! But for the price we paid I think this was an amazing value ! Loved the architecture, the clean and contemporary room, sumptuous breakfast and excellent service! Sad that we... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so very much for taking the time out to leave us feedback regarding your recent stay at Best Western Plus Governors Inn in Richmond, Va. I am so glad to hear that we were able to provide you with Superior Customer Care. Our property is a beautiful one with all the great architecture. I am glad that you... More 

Leominster, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

We stayed here for the weekend while visiting relatives in Richmond. I must say, the location was great, the price was right and the staff was exceptional! The room was very large, clean and comfortable. We were expecting a continental breakfast and were nicely surprised by the well prepared, hot and cold selection of items available. The front desk staff... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for taking the time out to provide us your feedback regarding our hotel, Best Western Plus-Governor's Inn located in Richmond, Va. I thank you so much for your kind words regarding your stay and am very pleased that you got to receive Southern Hospitality at its finest. Wes strive very hard to provide our guests... More 

Roanoke Rapids, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I travel extensively on my job. I look for comfortable well located properties that offer the best value for my companies money spent. In Richmond that's the Best Western Governors' Inn. Far enough off the highway for a restful night sleep while being close to all types of dining theaters shops including only a half a mile from Planet Fitness.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you so much for providing us your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Va. It was a pleasure having you stay with us. I am thrilled to hear that you really enjoyed our location and that it was close to your needs, We are... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2014

After staying in the hotel, I was surprised by how well this hotel was reviewed. The hotel itself is fun looking, but very old. I felt my room was clean and large, but really dated. Overall the hotel staff were extremely helpful and friendly - the hotel's only saving attribute. If your only requirement is a clean hotel then this... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to thank you for leaving your review regarding our hotel, Best Western Plus-Governor's Inn located in Richmond, Virginia. I am sorry to hear that you did not enjoy your stay with us. We actually were in the process of updating our rooms on your visit but it was not completed yet as we were waiting for other items... More 

Buckhannon
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 26, 2014

This hotel is somewhat hidden off the Midlothian Turnpike but the room we had was well maintained - staff put us in the building where breakfast was held (as requested due to walking difficulties) - all heat and air worked properly as did the flat screen HD TV - bathroom was clean and towels were plentiful. Staff was nice and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for posting your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Virginia. I am so happy to hear that you had an enjoyable stay. It is nothing like having a clean room and a room where everything works. So thank you again for your kind... More 

Laurel, Maryland
Top Contributor
54 reviews 54 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 24, 2014

Hidden off the main road, but looks to be recently renovated and clean. The room had a castle feel and look inside, but not all the ceiling tiles where replaced (in our room ), from the pattern and some stood out; to include the wall patches where a lamp or sconce once was installed (could have been 2 doubles in... More 

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I want to take the time to thank you for providing your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Va. I am happy to hear that you enjoyed your stay. I do apologize that you did happen to see some of our unfinished work in the room. We have been under going renovations... More 

Leesburg, Virginia
1 review
4 of 5 stars Reviewed November 21, 2014

The hotel was extremely accommodating to me and my daughter. The staff referenced the possible loud noice from the Lounge and put us in the other building. Best of all was the breakfast experience! Penny was absolutely fantastic and attentive to everything.

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I would like to thank you for taking the time to leave your feedback on Trip Advisor regarding the Best Western Plus Governor's Inn located in Richmond, Virginia. I am so glad to know that my staff was more than accommodating to you and your family during your stay with us. Penny is a very valuable employee here and an... More 

Annandale, United States
1 review
2 of 5 stars Reviewed November 17, 2014

This hotel was not in a particularly nice area of Richmond and was in dire need of an upgrade. The hotel staff was very pleasant and helpful, but the overall quality would make me not want to stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

I wanted to take the time to thank you for providing your feedback on Trip Advisor regarding Best Western Plus Governors Inn located in Richmond, Va. We are currently in the process of upgrading our furniture in the rooms, artwork in the rooms and hallways, as well as some other items we are addressing. I am sorry that you did... More 

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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western
Hotel Style:
#7 Family Hotel in Richmond
#11 Romantic Hotel in Richmond
#21 Business Hotel in Richmond

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