We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Richmond Northwest

#27 of 84 Hotels in Richmond
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
9937 Mayland Drive, Richmond, VA 23233
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Fairfield Inn & Suites Richmond Northwest
View Map
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    71
    58
    21
    7
    1
See reviews for
58
34
15
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (41)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (27)
All months
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We choose this hotel because we recently stay at a Fairfield inn located in myrtle beach so we expected the same quality. The only thin that was the same was the front desk people they were friendly. That's were the it ended. The first room we went into smelled like a locker room very stale and not pleasant at all.... More 

Was this review helpful? Yes
E C, Above Property Response at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear David P, Thank you for taking the time to share your comments and feedback with us. While we are glad to hear that our front desk team was friendly; we sincerely apologize for falling short of your expectations in regard to your guest room and breakfast. We will follow-up with our staff at the hotel to continue to improve... More 

Montreal
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stumbled upon this hotel because after five other stops, there appeared to be no rooms left in Richmond (jazz fest going on). This is a good three star hotel. It was clean, the beds are comfortable. The pillows were a little firm for my liking. The ceilings were quite high (at least 10 feet if not more). My only... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Jathebeach, Thank you for reviewing our Fairfield Inn & Suites! I'm happy to hear you had a good stay and found our accommodations clean and comfortable. We appreciate your feedback regarding our breakfast area and apologize for any inconvenience; otherwise, thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven,... More 

East Coast
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is a true example of Marriott quality. Room was immaculate, hotel lobby was pristine, and even the breakfast area was consistently maintained. Will definitely be my choice the next time I visit Richmond.

Was this review helpful? Yes
DAmickDaly7, Above Property Management at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Carolyn1950, Thank you for your review! We are so pleased that you had an excellent stay and the property met your expectations in cleanliness and maintenance! We hope that you will choose the Fairfield Inn & Suites again on your next visit to Richmond. David Amick eCommerce Manager Daly Seven, Inc. More 

Alexandria, Virginia
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this was for a quick overnight and we used points. This was fantastic. The staff was wonderful and courteous and the room was awesome. the breakfast was top notch and the morning staff was great. it was a wonderful quick stay!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Nicole R, We appreciate you taking the time to leave a review! It's excellent to read you had a wonderful visit and found our staff so friendly and helpful. We can't wait to see you the next time you're in our neck of the woods! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Des Moines, Iowa
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 21, 2015

I stayed here on a business trip. Room was clean, hotel staff was nice and the workout room was very nice as well. Continental breakfast was pretty standard but good. For the price I gave this an excellent rating.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Jrsparland, Thank you for reviewing our hotel! I'm happy you had a nice stay, as well as that you felt you received excellent value for your money. We can't wait to see you the next time you're in Richmond! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Virginia
Level Contributor
6 reviews
3 of 5 stars Reviewed July 6, 2015

Our family stays with Marriott most often whenever we travel. We had a good stay at this hotel. There were a few things that made us think we will probably stay with a different Marriott in the area next time. Those being: 1) The pool was freezing, did not looked like it was kept up well. The date we were... More 

Was this review helpful? Yes
DAmickDaly7, Above Property Management at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Myriah1022, Thank you so much for taking the time to review your stay at the Fairfield Inn and Suites, Richmond Northwest. We are glad that your stay overall was good, but truly sorry for any issues that you and your family endured. I have shared your comments with the hotel management team, as well as our corporate team for... More 

New York City, New York
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 19, 2015

I LOVE this hotel. Ok, maybe I'm exaggerating a bit. But, I smiled when I first walked in because of the colors! I hate when a hotel/motel does not bother to coordinate the decor. (Personally, I like orange. And, IMHO, the designer tastefully coordinated the hues of brown, turquoise, green and even a pop of purple. You have to see... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear judimom, Thank you for taking the time to write a detailed review of our Fairfield Inn & Suites! We're so glad you enjoyed our look & furnishings, and had an outstanding stay all-around. We do indeed cater to guests of all needs and are grateful for your 5-star ratings across the board. Thanks again for your praise and we... More 

Union, West Virginia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed two nights for a conference. Upon check-in, the front desk staff was great. We were made to feel welcome, and we were able to get some good advice for a restaurant. My room was very clean and big enough. The bathroom was spotless, with upscale amenities. Parking was available no matter when we arrived back at the hotel. The... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear RLasker, Thank you for taking the time to review our Fairfield Inn & Suites! It's great to hear our staff made you welcome and you had a clean, comfy stay. We regret that you experienced noise issues and appreciate you bringing your concerns to our attention to follow up with our staff. Otherwise, thanks again for your praise and... More 

Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 14, 2015

Stayed here one night on a road trip with our dog. The hotel was ok, but the experience was ruined a little when our dog found an old strip of bacon under the desk. Made the $50 pet fee seem even more unreasonable. Probably wouldn't stay here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear phil1004, Thank you for taking the time to share feedback. We're sorry to hear your stay fell short of your expectations and will share your comments with our housekeeping team to ensure we meet our standards of cleanliness. We hope to have another opportunity in the future to give you a great stay; thanks again for your review. David... More 

Malvern, Pennsylvania
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 6, 2015

The Fairfield Inn was clean, comfortable, relatively inexpensive and available. This was my first stay here, and was business-related. The location is very convenient. The breakfast won't be confused with that at the Four Seasons, but neither will the price. It's free! I would definitely stay here again.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear jimbo0101, Thank you for taking the time to review our hotel! I'm glad your first experience with us was a great one and you felt you received good value for your money. Thanks again for your comments and we look forward to seeing you the next time you're in town! David Amick eCommerce Manager Daly Seven, Inc More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Family/play areas (2)
Viewed
Dining (6)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Richmond hotels
3.7 mi away
Hampton Inn & Suites Richmond/Glenside
2.7 mi away
Country Inn & Suites By Carlson, Richmond West at I-64
0.0 mi away
Holiday Inn Express Richmond Northwest I-64
Show Prices
Show Prices
Show Prices
0.2 mi away
SpringHill Suites Richmond Northwest
2.8 mi away
HYATT house Richmond-West
HYATT house Richmond-West
#4 of 84 in Richmond
4.5 of 5 stars 379 reviews
3.5 mi away
Wingate by Wyndham- Richmond/ Short Pump
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay