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All 81 Richmond hotels

Fairfield Inn & Suites Richmond Northwest

2.5 of 5 Hotel   |   9937 Mayland Drive, Richmond, VA 23233
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85%
Ranked #18 of 81 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
IntotheWoods22 Charleston, South Carolina
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112 people have reviewed this hotel

Traveler rating
    54
    41
    13
    3
    1
See reviews for
42
21
11
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Charleston, South Carolina
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a three day music conference in Richmond and chose this hotel due to it being the highest rated Marriott property in the area (I am a Marriott rewards member). I was happy to find that the ratings were well-deserved! The hotel was spotless, the staff friendly, the wi-fi free and fast, and room perfect. Loved the king suite... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear IntotheWoods22, Thank you for taking the time to review us - we hope you enjoyed the conference! We appreciate your loyalty to Marriott and are pleased we lived up to your expectations & you had an excellent stay in your suite. Thanks so much for your 5-star ratings and we look forward to seeing you the next time you're... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very well located on/on for I-64 access. Typical Fairfield property except superior management and best Fairfield breakfast in a very long time. Room slightly musty but cooler A/C fixed it. Quiet slept like babies. Location ideal for main, modern shopping.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear johnhW5357SH, Thank you for reviewing your recent stay; I'm glad to hear our location right off the highway was excellent for your needs and you found our management to be superior! We're also glad you found our complimentary breakfast above average. Thanks again for your comments and we hope it won't be too long before your next visit! David... More

Orlando
Senior Contributor
26 reviews 26 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotels are getting better and this Fairfield Inn fits the bill. The staff was friendly and attentive. The complementary breakfast was fresh and diversified. The King bed suite was perfect for myself and two sons...one TV for them and one for me! The rooms, lobby, and pool areas were spotless. Excellent room AC. It was in the upper 90's when... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Bterror11, We appreciate you writing a review of your stay and are pleased it was excellent all-around! I'm delighted to hear you and your family enjoyed the extra features in your suite and found everything very clean. Thanks again for your praise and we look forward to seeing you the next time you're in Richmond! David Amick eCommerce Manager... More

Pequannock, New Jersey
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great Night's sleep, Great Breakfast and Great Accommodations. Our room had pretty good TV service and the hotel is very clean. Rooms are pretty sound proof. Just don't use the "door bell" (it sounds like a fire alarm).

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Matthew W, Thanks for taking the time to review our Fairfield Inn & Suites - I'm very happy to hear you had a great stay all-around and found us very clean. We do apologize for any inconvenience with the "door bell"; our accessible rooms feature a loud alert to assist our guests who are hard of hearing. Otherwise, thank... More

Chesapeake, Virginia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

My wife and I stayed here for one night to attend to family business while in Richmond. We did not have reservations but they had plenty of rooms on a Sunday night. I suggest getting the 3rd floor if you do not have a pet. The room was clean and the furniture new. The breakfast was included and was well... More

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear BoydN568, Thanks for taking the time to review your recent visit; I'm glad to read you had a clean, comfortable visit and enjoyed our furnishings! It's also great to hear you liked our complimentary breakfast and found our location convenient. Thank you again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed May 22, 2014

My husband and I stayed at this hotel May 02, 2014. This hotel is FANTASTIC! It is CLEAN, the staff were so polite, and made sure to put my husband and I in a ground floor room as he uses a walker. The room DID NOT smell stale or musty like most hotel rooms do. It smelled fresh. There are... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear L B, Thank you very much for the kind words regarding your recent stay! I'm delighted you had an excellent, clean stay and found our staff to be very helpful and friendly. We're grateful for your 5-star ratings across the board and look forward to seeing you the next time you're in Richmond! Thanks again for your review. David... More

Senior Contributor
35 reviews 35 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

First, I'll start out by sharing we got a room for $99 a night. With that being said my wife and I were pretty underwhelmed by this property. The room furniture was outdated and the was very basic. The room was clean and we had no problems, it was a very basic accommodation. Staff was friendly and the coffee was... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear OhFace, We appreciate you taking the time to share feedback regarding your stay with us, though we apologize that it fell short of your expectations. We've recently completed refreshing our look and our team will discuss your comments about our furnishings in regards to improving even more in the future. Otherwise, I am happy to hear you found our... More

New Britain, Connecticut
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2014

Very nice, well kept hotel 10 miles from downtown Richmond. Included breakfast with lots of choices and staffed. Hotel staff was very nice and welcoming. Nice to have 2 spaces in the room, living room and bed area. Area was nice - lots of restaurants in close range.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear SusanCMurphy, Thanks for taking the time to review our Fairfield Inn & Suites; I'm very pleased to read you enjoyed the spaciousness of your suite and found our staff helpful and friendly! It's also great to hear our location worked well for your needs. We're grateful for your 5-star ratings across the board and look forward to seeing you... More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2014

We chose this hotel because it was pet-friendly and accepted our 2 medium-sized dogs. We were traveling from NJ to SC and needed an overnight stop. The pet fee was $50, which is expensive. We had checked out other hotels in the area, but they had weight restrictions or limit to one pet. Rooms on the 1st floor are reserved... More

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear LovesDogs5, Thank you for leaving a review of your recent stay - I'm happy to hear you had a clean, comfortable stay overall, but do apologize for any inconvenience regarding our pet fee and bathroom space; our team will discuss your feedback as part of our decision-making process in the future. Otherwise, I'm glad you found our staff helpful... More

ringgold, va, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2014

Two very good folks to help you out--Shomika at the front desk and the breakfast attendant on the weekend. When I arrived management had changed the reservation from room which could sleep 4 to one for only 2. Shomika went out of her way to find a roll-away and extra pillows, sheets and blankets. From our visit learned you need... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review

Dear Stephen D, Thank you for reviewing our Fairfield Inn & Suites. I'm glad to read that you enjoyed your stay overall and found our guest service excellent even though it was very busy while you were visiting. However, I do apologize for the mix-up at check-in and while I'm happy we were able to help remedy the situation, our... More

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Additional Information about Fairfield Inn & Suites Richmond Northwest

Address: 9937 Mayland Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Richmond Northwest 2.5*
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Also Known As:
Fairfield Inn & Suites Richmond Nw Hotel Richmond
Fairfield Inn And Suites Richmond Nw
Fairfield Inn Richmond
Fairfield Richmond
Richmond Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#21 Family Hotel in Richmond #27 Business Hotel in Richmond
Hotel Class
Number of rooms
82

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