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All 86 Richmond hotels

Fairfield Inn & Suites Richmond NW

2.5 of 5
9937 Mayland Dr, Richmond, VA 23233
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Fairfield Inn & Suites Richmond NW
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86%
Ranked #22 of 86 hotels in Richmond
Most recent review
5 of 5 stars Reviewed June 13, 2013
KCashVa Leesburg, Virginia
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80 reviews from our community

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Leesburg, Virginia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

I stayed here two nights with a Special Olympics group. Check in was early and a breeze. The staff is very helpful, friendly and professional. My king suite was fantastic. Comfy bed and pillows, 2 flat screen tvs, small fridge, microwave and coffee maker. Stereo in the sitting room. Sitting room furniture was clean and comfy. The a/c worked well... More

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DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
June 17, 2013

Dear KCashVa, Thanks for reviewing our Fairfield Inn & Suites. I'm happy to read that you found our service efficient and friendly, as well as that you found your room comfortable and clean and our location convenient - we love hearing from our guests and are excited you enjoyed your stay so much. Thank you again and we hope to... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed June 2, 2013

My husband and I attended our niece's wedding and she recommended this hotel. We have stayed at Fairfield Inn's before and for the most part they have been nice. But I have to say this one was by far the BEST. The staff was wonderful and always cheery. They were so helpful whenever we asked them questions about the area... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
June 10, 2013

Dear fanoffairfield, Thank you so much for writing a review of our hotel; I'm delighted to hear you had such a great experience and that we were your favorite Fairfield experience, as well as that you found our staff so friendly and helpful and enjoyed our complimentary breakfast. Thanks again for your review and we look forward to your next... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 30, 2013

On one hand the Fairfield was great. The rooms were large and comfortable, the service of the staff was great, the pool was fun. On the other hand the water temperature was a bit of a problem. It was either scalding hot or ice cold no middle ground which made giving my 9 month old daughter a bath very challenging.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 31, 2013

Dear twobrooksfarm, Thank you for reviewing your recent stay with us. I'm so sorry that you ran into issues with the water temperature during your visit - our maintenance team takes such problems very seriously and we appreciate your feedback so as to avoid similar matters in the future. If you would like to discuss further, please don't hesitate to... More

Texarkana, Arkansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

We had a horrible experience in Charlottesville at an Econo Lodge during UVA's graduation weekend and left early for Richmond to visit family. This Fairfield Inn was like a light at the end of the tunnel for us!!!! These people are doing this RIGHT! They are updating and fixing things before needed! The desk staff are top notch! Wonderful people.... More

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DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 29, 2013

Dear jdelauder, Thanks so much for reviewing our Fairfield Inn & Suites and I'm delighted to read that you had a great stay with us after your previous visit to another hotel didn't meet your expectations. Our staff works hard to provide the best service they can and we really appreciate your kind words. I'm also happy that you found... More

Falls Church, Virginia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 27, 2013

I had reservations at the Richmond Marriott for a weekend visit to Kings Dominion and changed to this property after finding out about the 5,000 point promotion for making two stays at a Fairfield Inn. I had no idea what to expect but was surprised right away. It started with the check-in, Randell was very helpful providing directions, insight about... More

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DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 29, 2013

Dear gilbertgl, Thanks for taking the time to review your recent stay and I hope you enjoyed your trip to Kings Dominion! I'm glad to hear that you could take advantage of our special promotion and that our staff was able to easily guide you around the local area. Thank you again and with summer just around the corner we... More

Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2013 via mobile

Stayed one night for a graduation I was attending at VCU. Staff was extremely helpful, check in/out was a breeze. The room was clean and to my surprise had a microwave & mini fridge (which was a huge plus). Would definitely stay here again.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 13, 2013

Dear Gbaz13, Thank you for reviewing our Fairfield Inn & Suites and I hope you enjoyed the graduation while you were in town. I'm pleased that you enjoyed your in-room amenities and had a great stay overall. Thanks again and we look forward to your next visit to the Richmond area! David Amick eCommerce Manager Daly Seven, Inc More

Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 11, 2013

The hotel almost completed the renovations in the lobby. The rooms have recently been renovated and are really nice and comfortable. The front desk staff was very helpfull and kind. Breakfast was better than in most hotels. There was a variety of items (bagels, english muffins, cereals). There is free parking in front of the hotel. Around the corner is... More

Was this review helpful? Yes 1
See 2 more reviews by askok for Richmond
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 13, 2013

Dear askok, Thank you for reviewing our hotel. I'm glad that you found your guest room to be so nice and that our staff could take of your needs, as well as that you enjoyed our complimentary breakfast so much. Thanks again and we hope to see you the next time you're in town! David Amick eCommerce Manager Daly Seven,... More

Calgary, Alberta, Canada
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2013

This hotel provided us with a comfortable stay while we were in Richmond for a wedding. Front desk staff were friendly, breakfasts had a good variety and new renovations made the hotel very up to date.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
May 13, 2013

Dear Liz M, Thanks for your review and I'm happy to read that you enjoyed your stay and found our staff helpful. I'm also glad you liked our refreshed look. Thank you again and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More

Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

My daughter and I stayed here as a stopover on a trip home to MA from GA. We checked in late at night and were greeted by a very pleasant lady. The room was very clean and comfortable. Though we weren't there long enough to use them, there were a refrigerator and microwave in the room. The beds were very... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
April 29, 2013

Dear Lynne4t, Thank you for reviewing our Fairfield Inn & Suites. I'm glad to read that you enjoyed your stay so much and found our staff very friendly and helpful. We try to provide as clean a stay as possible so I'm delighted that we were able to meet your standards! Thanks again for your review and we look forward... More

Indiana
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed at this Fairfield Inn a few weeks ago...helpful staff (gave a restaurant suggestion)...being remodeled right now (Jan '13)... I stay at Fairfield Inn's all across United States, and this one was up to standards…

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond NW, responded to this review
January 25, 2013

Dear sdmiller95, Thanks so much for taking the time to review our hotel. I'm glad to hear that your stay met your expectations and you experienced great service. We hope to see you again on your next visit to Richmond! David Amick eCommerce Manager Daly Seven, Inc More

 
 
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Additional Information about Fairfield Inn & Suites Richmond NW

Also Known As:
Fairfield Inn And Suites Richmond Nw
Fairfield Inn & Suites Richmond Nw Hotel Richmond
Fairfield Inn & Suites Richmond Nw Hotel
Fairfield Inn Richmond
Fairfield Richmond
Richmond Fairfield
Richmond Fairfield Inn
Address: 9937 Mayland Dr, Richmond, VA 23233
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Richmond
#28 Business Hotels in Richmond
Price Range: $
Hotel Class:2.5 star (2.5*)
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