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Richmond Magnuson Grand Hotel

6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
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Richmond Magnuson Grand Hotel
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Richmond Magnuson Grand Hotel
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231 reviews from our community

Traveler rating
    37
    36
    39
    54
    65
See reviews for
55
32
17
74
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Richmond Magnuson Grand Hotel
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Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2007

We stayed here only one night and I was very satisfied. The staff was polite and the hotel was nice and clean. The indoor pool was great and the fitness center was accessible twenty four hours. This is a great family hotel. I would highly recommend staying here.

Was this review helpful? Yes 2
Raleigh,NC
Top Contributor
74 reviews 74 reviews
53 hotel reviews
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed August 5, 2007

We booked this 3-star hotel in West Richmont (Glen Allen) for $54 for a Saturday night. We booked via Hotwire, instead of trying Priceline due to having a child with us, so we needed to be assured of two beds. After a very very very hot day at Kings Dominion, we drove the 20 or so miles to this easy-to-find... More 

Was this review helpful? Yes 7
South Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 16, 2007

I thought this was a nice hotel for only $79. The down beds were comfortable, the staff friendly, and overall it was very clean. I wished there was a breakfast buffet, but it is easy to get to the Denny's across the street. I'd stay there again!

Was this review helpful? Yes 1
Lancaster, PA
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 11, 2007

I've stayed at the Crowne Plaza in Buckhead/Atlanta and it was wonderful. Not this one. The bathroom was worn out - dirty, with an exhaust fan so loud we actually tried to fix ourselves. I had the children wear their shoes at all times - just filthy. The hallways were also dirty and the chrome of the elevator was sticky... More 

Was this review helpful? Yes 3
California
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 31, 2007

I booked my stay at the Crowne Plaza West, the last Tuesday in March through Priceline for $79. I was on a business trip and stayed for one night. The location is off Broad Street which is a main street through Richmond and is very close to I-64. The hotel is about 10 min's away from downtown (depending what route... More 

Was this review helpful? Yes 3
usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2007

We stayed 1 night @ this hotel for leisure.The staff was friendly,attentive,and professional and we had a slightly early check-in.The location was good for our needs.We did not use the pool,fitness,or restaurant so can't comment on that.There are several restaurants in either direction of the hotel and a Denny's across the street.There is not a separate charge for internet access... More 

Was this review helpful? Yes 1
Raleigh, NC
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 29, 2006

I will never stay at a Crowne Plaza Hotel again (that's bad considering that this was my first time there) because of my experience here in West Richmond. The carpet in the main hallway was not level, so someone could possibly trip and fall. The elevators were questionable. It bounced and I did not feel safe riding them. The hallways... More 

Was this review helpful? Yes 5
Atlanta, GA
Contributor
16 reviews 16 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed November 20, 2006

This hotel isn't up to the Crowne Plaza name. It needs a major renovation. The halls are dark and mildewy and the elevator is almost scary. I thought the room was warm when I arrived. After a couple of hours, it didn't get better. I called maintenance and they finally came and got it working again, but it quit again... More 

Was this review helpful? Yes 4
Goegia
Contributor
13 reviews 13 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 5, 2006

On the way back to Georgia from New York, we decided to have a “pit stop” in Richmond, VA. We checked on Tripadvisor and found this hotel had a lot of good reviews. In addition, this hotel’s own web site offers better deals than the internet prices, so we booked it for one night for a 2 bed-room. We arrived... More 

Was this review helpful? Yes 3
Missouri
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
189 helpful votes 189 helpful votes
2 of 5 stars Reviewed August 3, 2006

This hotel if very difficult to get in to from Broad Street (or any street). A very busy street with a divider in the middle. allowing entrance only from one direction and as the back entrance is gated off, if you are going the wrong direction, you must drive about a quarter mile, get turned around and then return to... More 

Was this review helpful? Yes 5
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