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Richmond Magnuson Grand Hotel

6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
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Richmond Magnuson Grand Hotel
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Richmond Magnuson Grand Hotel
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229 reviews from our community

Traveler rating
    38
    36
    39
    54
    62
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56
30
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74
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (229)
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    (54)
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There are newer reviews for Richmond Magnuson Grand Hotel
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South Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 16, 2007

I thought this was a nice hotel for only $79. The down beds were comfortable, the staff friendly, and overall it was very clean. I wished there was a breakfast buffet, but it is easy to get to the Denny's across the street. I'd stay there again!

Was this review helpful? Yes 1
Lancaster, PA
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 11, 2007

I've stayed at the Crowne Plaza in Buckhead/Atlanta and it was wonderful. Not this one. The bathroom was worn out - dirty, with an exhaust fan so loud we actually tried to fix ourselves. I had the children wear their shoes at all times - just filthy. The hallways were also dirty and the chrome of the elevator was sticky... More 

Was this review helpful? Yes 3
California
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 31, 2007

I booked my stay at the Crowne Plaza West, the last Tuesday in March through Priceline for $79. I was on a business trip and stayed for one night. The location is off Broad Street which is a main street through Richmond and is very close to I-64. The hotel is about 10 min's away from downtown (depending what route... More 

Was this review helpful? Yes 3
usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2007

We stayed 1 night @ this hotel for leisure.The staff was friendly,attentive,and professional and we had a slightly early check-in.The location was good for our needs.We did not use the pool,fitness,or restaurant so can't comment on that.There are several restaurants in either direction of the hotel and a Denny's across the street.There is not a separate charge for internet access... More 

Was this review helpful? Yes 1
Raleigh, NC
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 29, 2006

I will never stay at a Crowne Plaza Hotel again (that's bad considering that this was my first time there) because of my experience here in West Richmond. The carpet in the main hallway was not level, so someone could possibly trip and fall. The elevators were questionable. It bounced and I did not feel safe riding them. The hallways... More 

Was this review helpful? Yes 5
Atlanta, GA
Contributor
16 reviews 16 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed November 20, 2006

This hotel isn't up to the Crowne Plaza name. It needs a major renovation. The halls are dark and mildewy and the elevator is almost scary. I thought the room was warm when I arrived. After a couple of hours, it didn't get better. I called maintenance and they finally came and got it working again, but it quit again... More 

Was this review helpful? Yes 4
Goegia
Contributor
13 reviews 13 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 5, 2006

On the way back to Georgia from New York, we decided to have a “pit stop” in Richmond, VA. We checked on Tripadvisor and found this hotel had a lot of good reviews. In addition, this hotel’s own web site offers better deals than the internet prices, so we booked it for one night for a 2 bed-room. We arrived... More 

Was this review helpful? Yes 3
Missouri
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
188 helpful votes 188 helpful votes
2 of 5 stars Reviewed August 3, 2006

This hotel if very difficult to get in to from Broad Street (or any street). A very busy street with a divider in the middle. allowing entrance only from one direction and as the back entrance is gated off, if you are going the wrong direction, you must drive about a quarter mile, get turned around and then return to... More 

Was this review helpful? Yes 5
Blackstone, Va
Contributor
14 reviews 14 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 9, 2006

I only live about an hour from Richmond, so we do not necessarily stay overnight there very often. However, my son was having surgery the next morning and I wanted to stay at a hotel that was close to St. Mary's Hospital. The hospital recommended this Crowne Plaza, and even though I was a bit leery after having gone to... More 

Was this review helpful? Yes 2
Philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 9, 2006

When I read the reviews I was a bit nervous because I booked it through Priceline without looking. Turns out that whoever is managing the place now has made some significant changes, it was excellent. Bed was terrific, like sleeping on a down comforter. Apparently they got the wake-up call thing fixed, was a notice in the room that if... More 

Was this review helpful? Yes 2
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