We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richmond Magnuson Grand Hotel

3.0 of 5 6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Richmond Magnuson Grand Hotel
Professional photos View all
Browse nearby
Richmond Magnuson Grand Hotel
Write a Review

229 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for Richmond Magnuson Grand Hotel
See the most recent reviews
College Park, Maryland
1 review
1 of 5 stars Reviewed September 8, 2014

This hotel is absolutely, by far, the worst hotel I have stayed in. The management, for number one, are rude and very unprofessional. The female day manager does not care about her guests, let alone, anything they have to say. They overcharged and double charged for my room, the didn't tell me maintenance/renovations were going to be taking place that... More 

Was this review helpful? Yes
Baltimore, Maryland, United States
1 review
3 of 5 stars Reviewed September 7, 2014

PROS: free WiFi, Free parking, soft beds, clean, accommodated my 2 full bed request, late check-in (midnight) was not a problem CONS: AC unit old & was not very cold, carpets stained throughout the room & building, no tissues in room, pool only open 5PM -10PM Sun-Fri (but 10-10 on Sat), no working ice maker found & no bag to... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 9, 2014

Stayed here 1 night only, could not put up with 3rd floor and long walk to the icemaker (1 for hotel on 3rd floor), microwave (1 for hotel on ground floor) and 1 working elevator which was over 200 feet from our room. The guy on front desk asked "what do you expect from a hotel built in the 60's"... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

Loved this hotel! The price was really worth! Everything clean, the bathroom is spacy, clean and modern. The room very comfortable and clean. There is a very good restaurant, and location is great if you are visiting the city. Many restaurants and shops nearby. I have repeated my say here, I love this hotel. Ample parking space and easy access... More 

Was this review helpful? Yes 2
Wayne, New Jersey
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

It is a great Place. Right close to everything that you need to make your stay good. Lots of restaurants and other shopping places are really close. The hospitality is at the best at this hotel. I felt like I never left my house. The place is very clean and lots of parking space. If you are in Richmond this... More 

Was this review helpful? Yes 5
Richmond, Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great location, close to everything, and the hotel was just perfect! Service was superb, and our room was fantastic. Large, CLEAN, well appointed, just really really nice!...I would recommend it to everyone.

Was this review helpful? Yes 5
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2014

We always had very good experience at this hotel. We visited this hotel couple of times. Staff is very friendly and always willing to help. Very quite place with all the facilities. Never had problem with parking, huge parking lot. Overall great hotel for a good price!!

Was this review helpful? Yes 7
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

I spent 5 nights at this hotel. I was very pleased with my room and everything worked well. I thought the lobby was lovely. Price was right. I will definitely stay at this hotel again when I am in Richmond!

Was this review helpful? Yes 5
Portland, Oregon
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 4, 2014

No words needed...EVERYTHING was perfect!!! I am definatly coming back to this heart warming hotel!! The front desk woman made my mood from exhausted of the plane trip to a cheerful person! The room had soft, fluffy, and soothing beds that made me feel like I am in heaven. From a 1-10 for the room it would definatly be a... More 

Was this review helpful? Yes 8
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

I recently visited this hotel with a group for a convention upon arrival the first thing I noticed was the lobby door was open so when my group leader went in the lobby the question was asked if the air was broken they said no but the cool air was going out when the door was opened second thing was... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Richmond Magnuson Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richmond Magnuson Grand Hotel

Address: 6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Magnuson Grand Hotel 3*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Cheap Tickets, Orbitz and Tingo so you can book your Richmond Magnuson Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Richmond
Richmond Crowne Plaza

49 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (34)
Room/suite (11)
Hotel & grounds (6)
Bathroom (7)
Other (10)

Management photos: Courtesy of the property manager

All management photos (15)
Hotel & grounds (7)
Dining (5)
Pool/beach area (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay