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Richmond Magnuson Grand Hotel

6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
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Best prices for: 1 room 1 guest
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Richmond Magnuson Grand Hotel
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Richmond Magnuson Grand Hotel
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230 reviews from our community

Traveler rating
    37
    36
    39
    54
    64
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31
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74
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (56)
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There are newer reviews for Richmond Magnuson Grand Hotel
See the most recent reviews
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2014

We stayed here for a night this past weekend and the utter neglect this property has is astonishing. Had we not been there for an event for friends I would have packed up and left. The entire hotel had only one ice machine that worked, every drink machine had a paper on it saying sorry but out of service, one... More 

Was this review helpful? Yes 1
College Park, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 8, 2014

This hotel is absolutely, by far, the worst hotel I have stayed in. The management, for number one, are rude and very unprofessional. The female day manager does not care about her guests, let alone, anything they have to say. They overcharged and double charged for my room, the didn't tell me maintenance/renovations were going to be taking place that... More 

Was this review helpful? Yes 2
Baltimore, Maryland, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2014

PROS: free WiFi, Free parking, soft beds, clean, accommodated my 2 full bed request, late check-in (midnight) was not a problem CONS: AC unit old & was not very cold, carpets stained throughout the room & building, no tissues in room, pool only open 5PM -10PM Sun-Fri (but 10-10 on Sat), no working ice maker found & no bag to... More 

Was this review helpful? Yes 1
australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 9, 2014

Stayed here 1 night only, could not put up with 3rd floor and long walk to the icemaker (1 for hotel on 3rd floor), microwave (1 for hotel on ground floor) and 1 working elevator which was over 200 feet from our room. The guy on front desk asked "what do you expect from a hotel built in the 60's"... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

Loved this hotel! The price was really worth! Everything clean, the bathroom is spacy, clean and modern. The room very comfortable and clean. There is a very good restaurant, and location is great if you are visiting the city. Many restaurants and shops nearby. I have repeated my say here, I love this hotel. Ample parking space and easy access... More 

Was this review helpful? Yes 2
Wayne, New Jersey
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

It is a great Place. Right close to everything that you need to make your stay good. Lots of restaurants and other shopping places are really close. The hospitality is at the best at this hotel. I felt like I never left my house. The place is very clean and lots of parking space. If you are in Richmond this... More 

Was this review helpful? Yes 5
Richmond, Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great location, close to everything, and the hotel was just perfect! Service was superb, and our room was fantastic. Large, CLEAN, well appointed, just really really nice!...I would recommend it to everyone.

Was this review helpful? Yes 5
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2014

We always had very good experience at this hotel. We visited this hotel couple of times. Staff is very friendly and always willing to help. Very quite place with all the facilities. Never had problem with parking, huge parking lot. Overall great hotel for a good price!!

Was this review helpful? Yes 7
Virginia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

I spent 5 nights at this hotel. I was very pleased with my room and everything worked well. I thought the lobby was lovely. Price was right. I will definitely stay at this hotel again when I am in Richmond!

Was this review helpful? Yes 5
Portland, Oregon
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 4, 2014

No words needed...EVERYTHING was perfect!!! I am definatly coming back to this heart warming hotel!! The front desk woman made my mood from exhausted of the plane trip to a cheerful person! The room had soft, fluffy, and soothing beds that made me feel like I am in heaven. From a 1-10 for the room it would definatly be a... More 

Was this review helpful? Yes 8
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