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All 82 Richmond hotels

Richmond Magnuson Grand Hotel

3.0 of 5 Hotel   |   6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
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Richmond Magnuson Grand Hotel
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34%
Ranked #69 of 82 Hotels in Richmond
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221 reviews from our community

Traveler rating
    36
    36
    39
    53
    57
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53
29
18
70
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for a night this past weekend and the utter neglect this property has is astonishing. Had we not been there for an event for friends I would have packed up and left. The entire hotel had only one ice machine that worked, every drink machine had a paper on it saying sorry but out of service, one... More

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College Park, Maryland
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is absolutely, by far, the worst hotel I have stayed in. The management, for number one, are rude and very unprofessional. The female day manager does not care about her guests, let alone, anything they have to say. They overcharged and double charged for my room, the didn't tell me maintenance/renovations were going to be taking place that... More

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Baltimore, Maryland, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

PROS: free WiFi, Free parking, soft beds, clean, accommodated my 2 full bed request, late check-in (midnight) was not a problem CONS: AC unit old & was not very cold, carpets stained throughout the room & building, no tissues in room, pool only open 5PM -10PM Sun-Fri (but 10-10 on Sat), no working ice maker found & no bag to... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel! Nice and clean, rooms was beautiful and modern. Also very comfortable and clean. I love this hotel. Wonderful swimming pool, nice elevators, ample of parking space and easy access for walking. Perfect.. Highly recommend if you are planning a family or business visit.

Was this review helpful? Yes 2
australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 9, 2014

Stayed here 1 night only, could not put up with 3rd floor and long walk to the icemaker (1 for hotel on 3rd floor), microwave (1 for hotel on ground floor) and 1 working elevator which was over 200 feet from our room. The guy on front desk asked "what do you expect from a hotel built in the 60's"... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

Loved this hotel! The price was really worth! Everything clean, the bathroom is spacy, clean and modern. The room very comfortable and clean. There is a very good restaurant, and location is great if you are visiting the city. Many restaurants and shops nearby. I have repeated my say here, I love this hotel. Ample parking space and easy access... More

Was this review helpful? Yes 2
Wayne, New Jersey
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

It is a great Place. Right close to everything that you need to make your stay good. Lots of restaurants and other shopping places are really close. The hospitality is at the best at this hotel. I felt like I never left my house. The place is very clean and lots of parking space. If you are in Richmond this... More

Was this review helpful? Yes 5
Richmond, Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great location, close to everything, and the hotel was just perfect! Service was superb, and our room was fantastic. Large, CLEAN, well appointed, just really really nice!...I would recommend it to everyone.

Was this review helpful? Yes 5
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

We always had very good experience at this hotel. We visited this hotel couple of times. Staff is very friendly and always willing to help. Very quite place with all the facilities. Never had problem with parking, huge parking lot. Overall great hotel for a good price!!

Was this review helpful? Yes 6
Virginia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

I spent 5 nights at this hotel. I was very pleased with my room and everything worked well. I thought the lobby was lovely. Price was right. I will definitely stay at this hotel again when I am in Richmond!

Was this review helpful? Yes 5
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Additional Information about Richmond Magnuson Grand Hotel

Address: 6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Magnuson Grand Hotel 3*
Number of rooms: 282
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Also Known As:
Crowne Plaza Richmond
Richmond Crowne Plaza

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