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All 81 Richmond hotels

Richmond Magnuson Grand Hotel

3.0 of 5 Hotel   |   6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
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Richmond Magnuson Grand Hotel
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Ranked #68 of 81 hotels in Richmond
  • Overview
  • Reviews (215)
  • Photos (49)
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  • Room tips (44)
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215 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We always had very good experience at this hotel. We visited this hotel couple of times. Staff is very friendly and always willing to help. Very quite place with all the facilities. Never had problem with parking, huge parking lot. Overall great hotel for a good price!!

Was this review helpful? Yes 3
Salisbury, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

Pictures online are deceiving ! I wish had read reviews before hand! Rooms smell of mold and mildew. Shower curtain had black mildew. Daughter woke up sick due to her allergies of mold and mildew. Almost all parking lot lights were out. Desk attendant tried to encourage me to move to end if lot in the complete dark to use... More

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1 review
4 of 5 stars Reviewed 1 week ago

I spent 5 nights at this hotel. I was very pleased with my room and everything worked well. I thought the lobby was lovely. Price was right. I will definitely stay at this hotel again when I am in Richmond!

Was this review helpful? Yes
Portland, Oregon
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No words needed...EVERYTHING was perfect!!! I am definatly coming back to this heart warming hotel!! The front desk woman made my mood from exhausted of the plane trip to a cheerful person! The room had soft, fluffy, and soothing beds that made me feel like I am in heaven. From a 1-10 for the room it would definatly be a... More

Was this review helpful? Yes 4
Normal, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Stayed at the Magnusen "Grand" hotel just this past week. The good part: The staff was very friendly and the beds were comfortable. The bad part: I think they must be struggling financially and have bitten off more than they can handle. The place was dark (lots of lights not being used such as in the pool area, and outside),... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

I recently visited this hotel with a group for a convention upon arrival the first thing I noticed was the lobby door was open so when my group leader went in the lobby the question was asked if the air was broken they said no but the cool air was going out when the door was opened second thing was... More

Was this review helpful? Yes 2
Chattanooga, Tennessee
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 22, 2014

Rented two rooms because I needed two non smoking rooms and all non smoking rooms in the area were booked over a week in advance. Air conditioning in the lobby, hallways, and one of our rooms did not work. Management would not let us change or refund the one room. Vending machines, ice machines and some of the elevators did... More

Was this review helpful? Yes 1
China Grove, North Carolina
2 reviews
1 of 5 stars Reviewed June 22, 2014 via mobile

They gave me a room on sixth floor..no problem...wait elevator won't go past fifth.Walked up to sixth passing what may have been hookers in stairwell. Got to room...so hot..a/c doesn't work...bathroom is filthy.Go back down to lobby cancel...manager says it too late to cancel...will have to pay full two days..(card had already been charged...booked online where the pics looked great)... More

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12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 19, 2014

Well where can I start...booked room on discount site so it was average for what I paid, but if I would have paid the standard rate on the site I would have been thoroughly pissed off. We were there the weekend before Memorial Day so the hotel was pretty much empty, so the extra service that we received (which was... More

Was this review helpful? Yes 1
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

Great location. Switched rooms when we got there. Went from with pets to without. So ended up walking to end of the hall,at the time the place was deserted. Had to ask for towels everytme we wanted to go to the pool. Breakfast was a joke and not on time . Needs better cleaning crew too, never saw them at... More

Was this review helpful? Yes 1
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Additional Information about Richmond Magnuson Grand Hotel

Address: 6531 W Broad St, Richmond, VA 23230 (Formerly Crowne Plaza Hotel Richmond West)
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Magnuson Grand Hotel 3*
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Also Known As:
Crowne Plaza Richmond
Richmond Crowne Plaza

49 photos of this hotel

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Bathroom (8)
Room/suite (11)
Hotel & grounds (6)
Other (10)

Management photos: Courtesy of the property manager

All management photos (15)
Hotel & grounds (7)
Dining (5)
Pool/beach area (1)
Other (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The 100 percent smoke free Richmond Magnuson Grand Hotel is 8 miles northwest of downtown Richmond, and less than 4 miles from the University of Richmond, Henrico Doctors' Hospital, Phillip Morris- Altria, INC, Lewis Ginter Botanical Gardens, and the Belmont Golf Course. Guests of the Richmond Magnuson Grand Hotel can enjoy an indoor pool, jacuzzi, on-site fitness room, and a complimentary continental breakfast. All guest rooms include free wireless internet, coffeemaker, hair dryer, free local calls, alarm clock/radio, iron and board. ... more   less 
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