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La Quinta Inn Richmond South

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9040 Pams Avenue, Richmond, VA 23237
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1 room 1 adult
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La Quinta Inn Richmond South
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268 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed on first floor there on February 1. Complaints: very noisy fan in a/c that goes off and on intermittently every few minutes during the night. From 130am to 330am we were awakened by constant footsteps and radio/tv voices from above. I was told the next morning that it must have been maintenance man working on... More 

Helpful?
Thank Linda K
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Hotel was under renovation and new management. Needs renovation. Our toilet was set on a plywood box, it was up so high my feet didn't touch the floor. Most ridiculous thing I ever saw. Corporate should send someone out to check this place out. On a positive note, the staff was all very friendly.

Helpful?
Thank SoozieGolden
Virginia Beach, Virginia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible stay. Checked in at about 11:30 PM. I booked and confirmed a King Suite. Sent me to a room with 2 Double beds. Then sent me to a room that had not been cleaned. Then told me they did not have any King Suites available. I asked why since I had my written confirmation. Was told they go by... More 

Review collected in partnership with La Quinta

Helpful?
Thank Jerry B
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We stayed one night in a stinky room that smelled of mold. We asked to be moved and were offered a larger room that was equally moldy. We complained about the state of the hotel which was under construction but they did nothing for us. Eventually we heard from a manager who thanked us for our comments but gave us... More 

Helpful?
Thank Fabia V
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

One of the worst hotels I've ever stayed in. The door at the end of the hotel that is supposed to be locked, with key card access only, did not lock. The girl at the front desk said it was going to be fixed "this week." There were uncovered mattresses in the hallway, which was also filthy. The room itself... More 

Helpful?
Thank Kathe N
LQCustomerCare, Guest Relations Manager at La Quinta Inn Richmond South, responded to this review

I am extremely sorry that you were unhappy while staying with us. Providing a clean, comfortable and not to mention safe experience to our guests is very important to us. I would like to speak to you directly about this. Please email me at LQCustomerCare@LQReviews.com at your earliest convenience. I hope to hear from you soon, and hope you will... More 

Modena
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 1 week ago

I like La Quinta Hotels. La Quinta Inn Richmond South not so much. Don't get me wrong the bed was comfortable and the room was clean. The hotel just looked beat-up. The hall ways were not cleaned the way I would have cleaned them. They looked shoddy. I realize that the hotel is being worked on, but that's no excuse... More 

Helpful?
Thank ElmoHP
Strafford, New Hampshire
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at La Quinta before, but this location is in desperate need of repair and updating (which it looks like they are in the process of doing). However, we were very grateful to stay with our large dog and at no extra charge. We only stayed overnight as we were passing through the area heading south. Doubtful that... More 

Helpful?
Thank Robin B
Jupiter
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016

I found this hotel to be clean, well equipped, staff friendly. It's very difficult to find a clean, comfortable pet friendly hotel along I-95 & thankfully I made reservations prior to my trip. I would recommend this hotel.

Review collected in partnership with La Quinta

Helpful?
Thank A87stang
Nutley, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 27, 2015

I always travel with two small pets. I am therefore seeking properties that accept dogs. Never had a bad experience at a LQ property and I'm not expressing that I did HAVE a bad experience, but it was surprising what I saw. Maybe this property is older? Maybe it has shown it's age with "wear and tear" too much, but... More 

Review collected in partnership with La Quinta

Helpful?
Thank Peter C
1 review
3 of 5 stars Reviewed December 24, 2015

We chose this La Quinta because of it's proximity to I-95 and mid-point of our trip, and also because we have had good experiences with La Quinta in the past. The staff here was very pleasant and helpful, and the room itself was clean, but overall the hotel is showing it's age and is in need of an update. I... More 

Review collected in partnership with La Quinta

Helpful?
Thank Barbara K
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