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Red Roof Inn - Richmond South

4350 Commerce Road, Richmond, VA 23234
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1 room 1 guest
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Red Roof Inn - Richmond South
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273 Reviews from our TripAdvisor Community

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Traveler rating
    103
    86
    42
    23
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (70)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (56)
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1 review
5 of 5 stars Reviewed 2 weeks ago

We walked in around midnight and were well received by Mr. Khan who was extremely courteous and helpful. Checking in was a breeze thru. Will definitely recommend based on cleanliness, non-smoking & value for money & quality of hospitality n service !!

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and share your experience. I appreciate your comments on our rooms, service, and value. Your positive comments on my staff (Khan) are very much appreciated as he performs very well with our guests. Getting your recommendation means a lot to the staff and me. I will be sure to share... More 

Point Pleasant
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not going into detail here... title says it all. Inexpensive stay for one night while traveling. Lady at front desk knew the area so confirmed restaurant that T/A recommended..and it was a winner. No breakfast to speak of but coffee hot and plentiful. Up and out with not issues... just what I wanted on the first night out traveling.

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. It was a pleasure reading our most recent post “Price good, front desk good, clean and safe”. We very much appreciate your comments on our property, especially coming from a seasoned traveler and top contributor on Trip advisor. We pride ourselves in... More 

Frederick, Maryland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite this being an older property that shows its heavy use, I was impressed that it was all very clean, not just the rooms but also the stairwells, and smoking areas (no inside smoking allowed) didn't have the expected dirt in the corners & butts about. I did have to run the bathroom fan to drown out traffic noise from... More 

Was this review helpful? Yes 2
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. We appreciate your positive comments on our cleanliness inside and out, but do sincerely apologize for the problems you had. We are in the process of changing some procedures to prevent this inconvenience to guests making sure no rooms are rented until they are... More 

2 reviews
4 of 5 stars Reviewed July 29, 2015

My friend and I stayed here for 1 night while visiting Richmond for the weekend. Room was clean and price was very reasonable. Hotel does serve free coffee in the lobby, but no continental breakfast. No swimming pool, no frig in room. There is free wifi. I don't know about TV offerings because we did not even turn on the... More 

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for sharing your experience from your stay with us. We appreciate you choosing Red Roof Inns for the night. I am always happy to hear that someone discovers our product and is pleasantly surprised. The Free Wifi is a benefit to most of our guests but if you stay again you need to watch a little... More 

Whitinsville, Massachusetts
Level Contributor
80 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 28, 2015

Room was decent, but there was a very off-putting smell in the room that smelled like smoke/cigarettes being covered up by cleaner/spray -- not good. Part of the problem with this location is that they have a "100% Smoke Free" policy which is completely not enforced and both new and regular attendees at the hotel figure that out almost immediately.... More 

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to post your review after your stay with us. I apologize that you did not have a better experience. We work hard to give guests an experience that is better that they expect in economy lodging and I am sorry we fell short of that. Providing smoke free rooms is our goal so I... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 28, 2015

Good location. Room was clean and comfortable. Tv and wifi was good. Cheap prices. Helpfull staffs. But no refrigerator. İt is good to stay for a short time. You can stay if you are nearby Richmond. Thanks for everything. Hope to be there again.

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for sharing your experience from your stay with us. I always enjoy hearing positive comments about my staff & property. We work hard to offer a good quality product at the economy level. Our prices provide a very good value to the consumer. Our rooms continue to get great reviews, along with our new flat screens... More 

Mechanicsburg, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

We broke up a trip by staying overnight at the RR Inn. Room was clean and comfortable. After I got past the check in at the night security window, everything else was fine. I was pleasantly surprised by the condition of the room.

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. We are glad that you found your stay clean and convenient. I will share this with my staff to provide encouragement to all the employees as we strive to provide consistent quality rooms for our guests. We hope that we will see you again inthe near future. More 

Rosendale, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 26, 2015

Chose this motel based on TA reviews and price. Arrived at almost midnight after a long day on the road. Check in staff was nice & security guard escorted us (3 females) to the vicinity of our room which was nice but a bit concerning. The non smoking room smelled slightly of cigarettes ; found a roach in the bed... More 

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for your experience not being above satisfactory here at our inn. We work hard to provide clean and comfortable rooms to all our guests with good service even when we don’t get it all right. I will share this with my team to make sure we are... More 

Grapevine, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2015

I'm traveling the East coast and stayed at a Red Roof Inn last night in New Jersey thinking "it's cheap and I just need somewhere to crash". Boy, was I wrong! Clean! Organized! Attractive! Friendly! This is not what I had experienced years ago but was so impressed that I purposely searched for another Red Roof Inn upon arriving to... More 

Was this review helpful? Yes 2
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with red Roof Inns on your East Coast trip. I am very happy that you gave us an opportunity and that we were able to surprise you with our brand. Your comments and recommendation means a lot to my staff as we work hard to provide consistently the cleanest rooms in the... More 

Greenville, North Carolina
2 reviews
5 of 5 stars Reviewed July 20, 2015

With my dog I stayed at Red Roof Inn (#086, Richmond) because of their dog policy. It was late when we arrived, and we were exhausted from a very long day of travel. I benefited from the in-room Wi-Fi and found the late-night staff member (Khan was his name) very helpful in acclimating me to the hotel and getting me... More 

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. I very much appreciate your remarks on our service and rooms. Our pet policies bring a lot of pet lovers to our property since there is no charge. I am glad you enjoyed our WiFi. We recently had it improved and it... More 

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