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All 81 Richmond hotels

Red Roof Inn - Richmond South

2.0 of 5 Hotel   |   4350 Commerce Road, Richmond, VA 23234
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Red Roof Inn - Richmond South
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71%
Ranked #31 of 81 hotels in Richmond
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Julie B Pittsburgh, Pennsylvania
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147 people have reviewed this hotel

Traveler rating
    59
    43
    21
    12
    12
See reviews for
43
37
21
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Came to Richmond to bred my dog, chose RRI because pets where free and room was CHEAP and CLEAN! Book with Khan he was helpful and awesome! Would book again! Check online for booking deals, I got 20% off with a coupon online, had no trouble using it.

Was this review helpful? Yes 1
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking a moment to share your experience. I very much appreciate your recommendation & “Great Room Cheap Price” comment. We pride ourselves on our service and quality. Guests love our special rate for pets – FREE. Our new rooms continue to get great reviews. With all the online sites it is... More

Naples, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay at this hotel was great. My room was clean and very comfortable. Khan was the customer service representative at the front desk and was wonderful, welcoming and very friendly. He went out of his way to ensure that my stay was comfortable. All this made my stay very enjoyable. Everything including the rest of the office staff, the... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. It is always great to hear a guest received “Excellent Service”. Your positive comments on Khan and the rest of my staff are what we strive for. Your recommendation is very much appreciated. With our new rooms and quality we provide a great value.... More

Madison, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

Our stay at the Red Roof Inn - Richmond South was a good one. The room was clean. The staff was friendly. No frills, definitely, but good for an overnight. Thanks to Janet for welcoming us and allowing us to park in a good spot with our moving van and trailer. Thanks to Tamika for sending us off with a... More

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. I very much appreciate your comments on our service, quality, and hospitality. It is always a pleasure to hear positive comments on my staff and their service. Janet, Tamika, & the rest of the staff look forward to seeing you again soon. Thank you... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2014

This is the second time we've stayed at this hotel, which tells you that it can't be too bad. I'm not in love with neighborhood, but it's okay (I've stayed in far worse). It's handy to the I-95, McDonalds, and gas stations. Unfortunately, this stay had a few little glitches. Our toilet sporadically flushed itself, and the bathroom drain that... More

Was this review helpful? Yes 1
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for staying with us again and sharing your experience. Many guests like our easy access off I-95 & our rates, especially with our new room styles. I sincerely apologize for the plumbing issues during your stay. If you did not report it during your stay I would be interested in which room you stayed in so I can... More

Osceola, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 24, 2014

I don't know what room s the previous people were staying in but they certainly weren't the ones that we looked at. first room had bugs in the sheets. Second room was dirty and heat didnt work well. The rug had not been vacuumed. The back of the bed was filthy with dirty tissues and other junk .the third room... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I sincerely apologize for your experience not being above satisfactory here at our inn. With the recent update of our rooms our goal is to not only meet the guest’s expectations but exceed them. I can assure you that we take pest issues very seriously & had that room professionally inspected. I have spoken to my team to remind them... More

Durham, North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2014

We stayed one night on a road trip. It was a surprisingly nice place. The room was very, very clean, nicely appointed (for a Red Roof Inn) and spacious. The beds were comfortable. The hotel backs up to the highway but was quiet at night. We heard almost no road noise. The price made it a high value situation. No... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. Your positive comments are much appreciated by the staff and me. We pride ourselves in being a “good stopover point” for many of our customers – providing clean and comfortable rooms for those just passing through. We hope you stay with us again on... More

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2014

Well we stayed here four or five times now, that we even request the room we like and get it just about every time. Its quite at night, the bed comfortable and the clerks at the front desk are accommodating. The only problem we seem to have with all Red Roof Inns is the coffee, they're not hot enough or... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for coming back to stay with us again & taking the time to share your experience. I see you are a regular contributor which makes your review even more special. “Another Great night sleep” is our goal. Next visit try one of our Deluxe 2 Bedded rooms or the Superior King which all include a microwave... More

Ashland, Virginia
1 review
2 of 5 stars Reviewed January 10, 2014

here is my problem I like this hotel I stay here every week for work but this one worker is about to make me go somewhere else to stay . front desk clerk is named wala I believe he trys to make people think that they are stupid like I said I stay here a lot so I know where... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience and for staying with us several times. I certainly want you to continue to stay with us and appreciate you giving us another opportunity. I would be very interested in talking with you during your next visit so we can take care of this issue. In the mean time I... More

Richmond, Virginia
2 reviews
5 of 5 stars Reviewed January 6, 2014

I was happy about my stay as soon as I checked in the two ladies at the desk greeted me with so much hospitality and great personalities I was like hey!! That was nice BC I'm from the south and that's how we are back home they made me feel jus that. If you very stay at red roof inn... More

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. It is always great to hear a guest received “Great Hospitality”. Your positive comments on Tamika & Shay are fantastic. Your recommendation is very much appreciated. With our new rooms and quality we provide a great value. We pride ourselves in being customer service... More

Toronto, ON
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 4, 2014

Stayed at this location primarily because of their wonderful pet policy. I find the rooms at Red Roof to be small but functional, perfect for when you really just need somewhere clean to lay your head overnight. Operative word, though, is clean... When we checked in everything was great. It was extremely late so my husband and I immediately went... More

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience from your stay with us. I am glad that we were able to meet your expectations for an overnight sleep. Our pet policy does attract some great customers. I am very sorry for housekeeping not checking under the bed which is normal procedure in trying to make all rooms 100%... More

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Additional Information about Red Roof Inn - Richmond South

Also Known As:
Red Roof Inn - Richmond South Hotel
Red Roof Inn - Richmond South Hotel Richmond
Red Roof Inn Richmond
Richmond Red Roof Inn
Address: 4350 Commerce Road, Richmond, VA 23234
Location: United States > Virginia > Richmond
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Richmond South 2*
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