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Red Roof Inn - Richmond South

2.0 of 5 4350 Commerce Road, Richmond, VA 23234
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Red Roof Inn - Richmond South
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Red Roof Inn - Richmond South
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218 reviews from our community

Traveler rating
    86
    69
    34
    16
    13
See reviews for
66
56
30
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (218)
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    (45)
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    (51)
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Gaithersburg
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This motel has updated rooms, like so many Red Roof Inns these days. No refrigerator, but that is a luxury for this price point. It is convenient to the highway. My only complaint is that the Wifi was pretty slow--but fast enough for email, which is all I really needed. A big plus for me is that there is no... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would stay here again absolutely no doubt. Clean comfortable ZERO complaints !! Im not sure why anyone would have anything bad to say about this place the room we stayed in was brand new. Its was great !!

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Naples, Maine
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very happy with our stay. Great price. Tamika at front desk was cheery and professional. (Give her a raise!). CLEAN room, nice "fat" water in shower. Roomy parking and decent sports pub x street. Comfy bed. Highly recommended. Will definitely stay again. Nice job! Thanks!

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. It was a pleasure this morning coming in and reading our most recent post “Outstanding Value”. We very much appreciate your comments on our rooms, price, cleanliness, & service. Your kind words on my associate Tamika are ones I hear a lot,... More 

Charlotte, North Carolina, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed here with my girlfriend for from 12/30-1/3. Our first night wasn't pleasant; a lot of noises from the surrounding highways and commotion from people outside our room. Further, when we tried to inquire about turning the heat up in our room with the front desk, he gave us nothing but attitude, saying "he was too busy" to help... More 

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I sincerely apologize for your experience not being above satisfactory here at our inn. I believe I spoke with your girlfriend already to apologize for your poor customer service experience. With the recent update of our rooms our goal is to not only meet the guest’s expectations but exceed them and that includes in the area of customer service. I... More 

Egg Harbor Township, New Jersey
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am not a fan of outdoor entrances to the rooms and this had that feature. Was concerned about my neighbors, I was a bit uncomfortable. I had my car parked right outside my door, that part was nice. However, I was a bit intimidated when I had to walk my dog, lots of people, coming and going. Room was... More 

Was this review helpful? Yes 1
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for choosing to stay with us and taking the time to share your experience. I appreciate your comments on my staff and our rooms. Being Pet friendly has brought many new customers to our hotel, and makes our rates even a better value with no additional fees for pets. I apologize that you felt a little uncomfortable but... More 

Myrtle Beach, South Carolina
Top Contributor
75 reviews 75 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you want a clean, no frills place to stay go with a Red Top Inn. Excellent rates. Friendly staff. We are now planning our nightly stays when we find a Red Roof Inn. Best value for your dollar. The rooms are very nicelly decorated. It is just a nice quiet place to stay.

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for taking the time to share your experience. We are so thankful you chose to give us a try in Richmond and that we were able to meet & in some areas exceed your expectations. When you are looking for good rates and a good value for your dollar we are hard to beat. Booking on... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel because it was cheap and still had good reviews. Unfortunately, our stay wasn't so lovely. The only good thing I can say is that the room was nice & clean. Still, the bad outweighed the good. The hotel is located on the highway, so all I heard was traffic which was annoying. We stayed on NYE... More 

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I sincerely apologize for your experience not being above satisfactory here at our inn. I hope that you received my email to further apologize for your poor customer service experience. With the recent update of our rooms our goal is to not only meet the guest’s expectations but exceed them and that includes in the area of customer service. I... More 

Senior Contributor
38 reviews 38 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here previously and liked it. This time, the room wasn't so clean. There was something on the mirror and a dorito on the floor. In addition, they let someone check in at 3 am right next door to us. With plenty of open rooms together, they could have prevented the wake up.

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for coming back to stay with us again & taking the time to share your experiences. I sincerely apologize that we let you down this time and that the room was not so clean & that your sleep was disturbed. I have spoken to my team to remind them the importance of attention to details and... More 

Newcastle Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Red Roof is a basic motel about 15 minutes drive on the Interstate from the centre of Richmond. Our room was clean and everything worked, although the coffee maker was absent. Check In was efficient, but also a little unwelcoming. There is a bar/dining room over the road at the Holiday Inn for a well priced meal. there is... More 

Was this review helpful? Yes 1
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. We appreciate you giving Red Roof Inns an opportunity to be your lodging choice. I am glad your room was nice and our location was convenient. I will work with my desk clerks to make sure we are making guests feel more welcome as... More 

Sherbrooke, Canada
Top Contributor
56 reviews 56 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here while travelling from Florida to Canada. We needed a good place halfway through the trip that would accept a dog and that would be a good price. Called the number I had seen on the website and got a discount since I reserved using that, and they were very friendly. Once I got there around 11pm the front... More 

Was this review helpful? Yes
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for sharing your experience from your stay with us. We appreciate you choosing Red Roof Inns for the night. I am always happy to hear that someone discovers our product and is pleasantly surprised. I do apologize for the lengthy check in and will be discussing this with my staff to make sure we improve in... More 

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Additional Information about Red Roof Inn - Richmond South

Address: 4350 Commerce Road, Richmond, VA 23234
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Richmond South 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn - Richmond South Hotel Richmond
Richmond Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Richmond
#25 Family Hotel in Richmond
#25 Business Hotel in Richmond

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