Holiday Inn Express Downtown Richmond (VA) - Hotel Reviews

Also Known As:: Holiday Inn Express Downtown Richmond Hotel; Holiday Inn Express Downtown Richmond Hotel Richmond; Holiday Inn Express Richmond; Holiday Inn Richmond; Richmond Holiday Inn

Address: 201 East Cary Street, Richmond, VA 23219

Phone Number:

Region: United States > Virginia > Richmond

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Swimming Pool Wheelchair access

Hotel Style:

Ranked #42 of 86 hotels in Richmond

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more less

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Leigh-Anna B

Forest City, North Carolina

Top Contributor

127 reviews

24 hotel reviews

Reviews in 43 cities

49 helpful votes

“Good Stay During Race Weekend!”

Reviewed May 7, 2013

My hubby and I recently stayed at this hotel for the NASCAR race weekend. The location of the hotel was great, it was downtown where there were lots of things within walking distance, yet easy in and out to the outlying areas of Richmond, including Richmond International Raceway. Staff were very accommodating upon check in. The only thing we didn't... More

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See 2 more reviews by Leigh-Anna B for Richmond

Thank you for your kind words about our property. We look forward to having you visit us again. Next time your in town please stop by I would love to meet you personally. Have a wonderful day. Thanks, Mary Wells More

Vicki W

Hampton, Virginia

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“The staff was outstanding!!!”

Reviewed March 21, 2013

What a delightful experience we had last weekend (3/14-3/15) at the Holiday Inn Express downtown Richmond, VA.!! We were there for a conference and 11 of us stayed at this hotel. From Lorna Battles who helped us secure great rates to Taylor at the front desk who helped us register effortlessly, to Kevin and Monique who shuttled us back and... More

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Hi Vicki, Thank you very much for all your kind words. My staff and I enjoyed meeting you and all those beautiful Mary Kay ladies. Thanks again for everything. It was our pleasure to service you and your team. We look forward to seeing you again real soon. Thanks, Mary More

karentl2012

Silver Spring, Maryland

Contributor

11 reviews

4 hotel reviews

Reviews in 6 cities

4 helpful votes

“Not bad”

Reviewed March 10, 2013

Our overnight stay was average. The room was very plain. It looked like they stuck a bed and chair in a room at the last minute. There were some unfinished repairs, but it seemed clean. The hotel was conveniently located close to lots of restaurants. Parking was also conveniently located. The breakfast left a lot to be desired. Friendly and... More

See 3 more reviews by karentl2012 for Richmond

Thank you for taking the time to rate our hotel. Hopefully, on your next return to Richmond you will stay with us so you can see some of our changes we are working on. Thank you for your response. More

DBTman

Milwaukee, Wisconsin

“perfect”

Reviewed March 5, 2013

About what you would expect. We had a nice large room on the top floor, great view. The room had a fridge and microwave in it. It was also nice to have a smoking room. Great location, short walk to the activities we were attending downtown. Had other friends staying nearby at other, pricier hotels. After seeing their rooms I... More

See 2 more reviews by DBTman for Richmond

Thank you for your kinds words about our property. I am happy to know that we made your visit with us pleasurable. We look forward to your return. Thank You More

DCB33

Max meadows va

“Large room with a view”

Reviewed February 26, 2013

The room was very clean. Dealt with four separate people at the front desk. 2 were very helpful, 2 were not. I booked because I was told there would be a shuttle to a local event, when checking in the person told me the same. Got ready to leave was told shuttle did not run on the weekend. Luckily I... More

Thank you for your response. We strive on 100% customer satisfaction and I apologize we fell short. I hope your next return to Richmond you will give us another chance to make your stay more pleasurable than the last. Thank you More

CobblerRi

Senior Contributor

33 reviews

7 hotel reviews

Reviews in 14 cities

7 helpful votes

“Just OK as it should be”

Reviewed February 23, 2013

It's a Holiday Inn Express, what would you expect, the Ritz? Clean. Convenient. Older and refurbished. Gets you near Downtown at a reasonable cost with some breakfast stuff to boot. People all very nice, friendly and helpful.

Hello, Thank you very much for all the kind words you said about our property and staff. Hopefully, on your next visit I will be able to meet you in person. Again, thanks and we look forward to servicing you in the near future. More

Sirabi

Reisterstown, Maryland

54 reviews

Reviews in 18 cities

16 helpful votes

“New management. Working hard to please!”

Reviewed February 22, 2013

This is my second stay at the HIE Downtown. We stayed in May 2012 for our daughter's VCU graduation. We were happy with our experience then. The ease of getting around town from here was a factor in staying again. A couple minuses: Hotel parking in their garage is $10 a night (why not free?). The garage is dingy and... More

See 5 more reviews by Sirabi for Richmond

Hello Sirabi, I would like to thank you for all your kind words about our property. I enjoyed talking with you while you were visiting our hotel and I look forward to you and your family returning. I have spoken with our vendor who supplies our vending machines and they are currently taking care of our chocolate issue. Again, thank... More

o311mom

virginia beach,va

29 reviews

21 hotel reviews

Reviews in 20 cities

9 helpful votes

“Nice for the price”

Reviewed February 19, 2013

I stayed here for the Love Rox half marathon. The Pros: Friendly front desk clerks. Great location for the start/finish of the race - just under half a mile walking. Walking distance to several resturaunts. Nice varied breakfast choices. Comfortable beds. Quiet rooms. Parking available at a decent price. Even though I checked out, I was allowed to leave my... More

Thank you very much for all the kind words you stated about our property. Our front desk staff strive to achieve 110% guest satisfaction. We look forward to your return stay with us. When you return I hope you will notice the changes that have occurred with our lobby. Thanks again and we look forward to servicing you and your... More

speaksgirls

Jackson, Mississippi

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 4 cities

“Good price, value.”

Reviewed January 30, 2013

Old facility, a bit down at the heels, but clean. Front desk person -- night -- was friendly and helpful. Convenient for our business but wouldn't want to stay there on vacation. Parking garage a bit spooky.

Thank you for your kind words about our facility. We are currently looking in to additional lighting for our garage. I would enjoy the opportunity to service you and your business associates in the future. Thanks again and I look forward to perhaps meeting you on your next visit. Mary Wells General Manager More

Weiswhit

Raleigh, North Carolina

25 reviews

Reviews in 10 cities

2 helpful votes

“Ok for the money”

Reviewed January 23, 2013

Lobby is nice. Elevator is cold and you have to use a key to access floors. Inconvenient. Our room was a large corner room and the heat stopped working at about 10pm and we had to move. The bedding was torn and the bedskirt was shredded on one corner-what is that about? The carpet was tired looking and whoever installed... More

See 2 more reviews by Weiswhit for Richmond

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. Again thank you for bringing this situation to my attention. More

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Holiday Inn Express Downtown Richmond Hotel

Holiday Inn Express Downtown Richmond

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