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All 82 Richmond hotels

Holiday Inn Express Downtown Richmond

2.5 of 5 Hotel   |   201 East Cary Street, Richmond, VA 23219
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Ranked #31 of 82 Hotels in Richmond
A recent review
3 of 5 stars reviewed 1 week ago
Dan W
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137 reviews from our community

Traveler rating
    33
    57
    32
    7
    8
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25
35
14
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

This hotel understandably doubled the room rate for folks coming into town for the Richmond marathon (which is fine) but wouldn't even offer a 30 minute late checkout for all the clientele that afforded them the opportunity to issue that rate. Declining runners who would arrive back at the hotel at 1030 the opportunity to shower before leaving town is... More

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Greensboro, NC
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was spotless and quiet. Close to restaurants in a safe area and about 10-15 minute walk to Altria Theater. Friendly staff. Breakfast was far better than at comperable hotels. Fare included pancakes, omlet, turkey sausage, biscuits and more. Highly recommended.

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Oconomowoc, Wisconsin
Top Contributor
73 reviews 73 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

When all of the hotels look alike, it is the people that make the difference and the staff at this HIExpress excels. I cannot even call them out by name because they are ALL super nice at this typical clean and comfortable Holiday Inn Express property.

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Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2014

We stayed in a comfortable spacious room with two Queen beds. They offer a good buffet breakfast. The Hotel is modern, with good quality furnishings. It is well-located for the Airport and nearby facilities of Richmond, with its shops and many Asian restaurants.

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Roanoke, Virginia
2 reviews
5 of 5 stars Reviewed October 9, 2014

I stayed here 2 nights for business. This place is nice and clean and I felt safe in the area. The hotel staff are accommodating and their customer service skills are that of a 5 star hotel! I would definitely stay here again

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Virginia Beach, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2014

We stayed at this hotel for our anniversary weekend and it was wonderful. The room and bathroom were clean and the staff was very welcoming. The only problem we had was that the AC wasn't working as well as it could so it was clammy in the room the first night which made for a restless night. The next day... More

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Durham, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2014 via mobile

My husband and I stayed here recently during a driving holiday in the US. We arrived to find we had our room upgraded to a suite with a jacuzzi. The gentleman on the front desk was very helpful advising us where to go for dinner, thanks we really enjoyed our stay here.

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Hot Springs, Arkansas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

This hotel was wonderful. The front desk clerks were very helpful but the best part was the wonderful shuttle driver. The breakfast had a nice variety. The beds were very comfortable. We were there for 4 night and were very pleased with this hotel.

Was this review helpful? Yes 1
Pittsburg, California
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 6, 2014 via mobile

Stayed 2 nights on business. This is what you expect from a Holiday Inn Express. I had a corner room that was huge. Unfortunately the AC unit struggled to keep that big room cooled off. The main sleeping area was fine but the entry was a little warm. The WIFI was very good and the breakfast is hard to beat... More

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HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review

Dear HoltED, Thank you for taking time out of your day to provide us with this amazing feedback. We are so glad that you enjoyed the majority of your stay. We apologize about the a/c issues and will be fixing those immediately. We value our guest feedback so that we can continue to WOW each guest that stays with us.... More

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

We stayed for 2 weekend nights in mid-August. The location is fantastic, near everything, super convenient parking and excellent rates.. Good security. Immaculate public spaces and rooms. The bed was very comfortable, everything in the room worked well. It was quiet. The staff was uniformly wonderful! Friendly, helpful and excited about introducing visitors to their city. The breakfast room was... More

Was this review helpful? Yes 1
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review

Dear Ember Rose, Thank you for taking the time out to provide with such wonderful feedback. We are very glad that you felt safe and secure at our location. We are also glad that you had a pleasant stay and experience with us. We will be looking forward to your next stay with us. -Front Desk Manager Taylor Williams Holiday... More

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Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 East Cary Street, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Downtown Richmond 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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